PROFILE:

• Over 12 years of experience in ERP consulting in SAP and 2 years of experience in Sales and Marketing
• Result oriented professional with proven functional expertise in SAP SD, good analytical skills and knowledge of debugging in ABAP, worked in solving CRM issues.
• Good understanding of business requirements and involved in providing logic to technical team for developing ALV reports, SAP Script, LSMW, BDC.
• Demonstrated skills in team building and relationship management.
• Exceptional communication abilities to cut across the organizational levels and accomplish targets.
• Deftness in implementing systems and procedures with proven ability to maximize efficiency in operations and accomplish operational targets.

SKILLS:

• SAP Certified Application Associate - SAP S/4HANA Sales 1809 Upskilling
• SAP SD ECC 6.0: Order Fulfillment with my SAP ERP Sales & services.TSCM-60\62.
• Sound knowledge in customizing, analyzing and solving issue related to Sales and distribution.
• Problem solving skills - sales to billing, Rebate Agreements, CIN, Master Data.
• Good knowledge of configuring and solving issues of pricing in SD.
• Knowledge of ABAP, SAP Query.
• Sound knowledge of ICB.
• Coordinating with FI, MM & ABAP colleagues for cross functional issues and technical issues Experience.

PROFESSIONAL EXPERIENCE:

Package Solution Consultant

Confidential

Responsibilities:

• Interface key decision makers and core team members to understand business processes and presenting strategies for solution tailored to business needs.
• Configure the solutions to clients varying business requirements.
• Identify gaps in SAP standard process and client requirements and provide customized solution to meet the client requirements.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Coordinate with the technical team to develop specific enhancements objects for Interfaces, Reports, and Enhancements & Output.
• Utilize in-depth knowledge of functional SAP SD experience in conjunction with industry and business skills to deliver solutions to customer.
• As a part of OTC Support team in AMS responsible for prioritizing SAP Order to cash Management support issues and projects, develop business cases and manage issues and projects to completion.
• For daily routine issues of End user and their problem resolution within the defined SLA. The problems are logged as tickets and are assigned to individual team member. Responsibility includes identifying the root cause of the problem and giving the resolution. Responsibility includes identifying the root cause of the problem and giving the resolution.
• Providing support and resolving day to day issues/queries. Incident resolution through SAP Solution Manager & HP Quality center.
• Identify the areas of improvement and discuss with client on the possible resolution and carry out the enhancement. It includes preparing documentation, doing the configuration, work with technical team on development, do the testing and move the object to production system successfully.
• Responsible for seamless flow of data within the different modules of SAP as well as external systems. The communication would be through different means of communication like application link enabling, intermediate document, and remote function call. If there is any failure in data communication the cause has to be identified and resolved. There are jobs set up for multiple document processing. If there is any issue with the job the root cause needs to be analyzed and resolved so that the job completes successfully.
• Provide Knowledge Transfer to new team members as per the KT plan and partner with them to make them productive in 2 weeks’ time from the date of their joining.
• Acquire KT for the new objects.

Environment: SAP ECC 6.0 (Enterprise Resource Planning)

Confidential

Responsibilities:

• Handling Major Enhancements submitted by Business, setting up the meetings for Requirement Gathering/Clarification.
• Creating EWO and submitting the Estimates. Follow-up with the Business to get the EWO approved.
• Decision making while dealing and preparing the budget and milestone schedules according to project specification.
• Assigning Tasks to team members. Ensuring the Project time lines are met. Providing the status and metrics report to the management.
• Involving in the meetings with the Management for discussing about the ongoing and pipeline major enhancement and providing the forecast of the time efforts for the team.
• Preparing the Project Plan based on SDLC cycle meeting the Go live and project deadlines.
• Interface key decision makers and core team members to understand business processes and presenting strategies for solution tailored to business needs.
• Configure the solutions to clients varying business requirements.
• Identify gaps in SAP standard process and client requirements and provide customized solution to meet the client requirements.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Coordinate with the technical team to develop specific enhancements objects for Interfaces, Reports, and Enhancements & Output.
• Utilize in-depth knowledge of functional SAP SD experience in conjunction with industry and business skills to deliver solutions to customer.
• Working with EDI, TIBCO, TPMs and down stream systems for the development of interfaces, EDI 875, 940, 945, 944, 314, 947 & 867.
• Closely associate with onsite project team to report project status.
• Develop relationship with client personnel.
• Ensure issues are identified, tracked, reported on and resolved in timely manner.
• Continuously seeks opportunities to increase customer satisfaction.
• Review of project activities on day to day basis.

Environment: SAP ECC 6.0

Project Lead

Confidential

Responsibilities:

• Providing support for US and Canada in SAP SD and SAP MM processes.
• Analyzing and resolving issues of custom developed programs, enhancements & exits. Involved in creation of POCs.
• Configured VMS (Vehicle Management System) with Variant Configuration.
• In VMS developed custom actions for handling production activities required in make to order scenario.
• Troubleshoot defects in system following DTNA’s Change Management Process.
• Analyze the incidents reported by users and provide in-time response & resolution for the same.
• Ensure Application availability at all the times by Application Monitoring.
• Identify Process improvement areas and deploy the same as Enhancements.
• Understanding the business processes of the client organization and providing the best possible solution.
• To co-ordinate with members of onsite team and offshore team to ensure good quality and timely delivery.
• Integration testing of the business scenarios and preparation of Unit testing document and getting signoff from business.
• To communicate effectively the concerns to the development team and functional owners in order to ensure timely rectification of errors.

Environment: SAP ECC 6.0

Sr. Functional Consultant

Confidential

Responsibilities:

• Providing support in SAP SD for Danfoss across all parts of the world.
• Created Functional specifications and coordinated with the technical team for customized developments for problem resolution.
• Was involved in Rollout projects and developed many custom interactive reports.
• Implemented and resolved critical issues in Pricing.
• Was part in implementing Stock transfer Order and CIN for Danfoss India.
• Providing support and resolving issues of their developed custom program using BAPIs and BDCs for SD Module to interact with their external system DECOM and Basket.
• Ensure timely response and resolution of problem tickets within the stipulated time period by adhering to the SLAs and achieving 100 % efficiency with customer satisfaction as top priority.
• Analyze and report on the Root Cause of issues along with corrective actions.
• Attended High Priority issues which has huge business impact and requires solution within 6 hours along with Business and key members.

Environment: SAP ECC 6.0

Application Analyst-SAP SD

Confidential

Responsibilities:

• Understanding the new business requirements from business
• Providing the business with the proposed solutions and configuring the same in the SAP
• Supporting business in new tools TM3-Transport Management and RIT-Rebate Reimbursement tool
• Working knowledge on Solution Manager, Peregrine and Change Management Tool
• Working for B & C level support and tickets like incidents and change request.
• Implemented Rebate Agreement functionality for China and Korea.
• Was a part of development of Pricing for Korea and Philippines?
• Was involved in Up gradation project from 4.7 B to 6.0 for Japan, Philippines, Korea and India
• Developed SIS reports

Environment: SAP 4.7 B, SAP ECC 6.0

Business Development Manager

Confidential

Responsibilities:

• Marketing of smart cards
• Developing new customers
• Work on tenders for Smart Cards
• Participating in the bid.
• Developing relations with officials of tendering authority.

Management Trainee

Confidential

Responsibilities:

• Marketing of Smart Cards, Prepaid Scratch Cards and overlays for Automobiles
• Developing new clients & exploring market for new ventures.
• Managing existing clients.
• Processing and co-ordination of incoming orders and shipments.
• Handling customer-related pre-production and post-production issues.
• Continuous follow up with production department for completion of order.
• Booking shipments to destination and follow up with freight forwarders for timely delivery.
• Drafting and over viewing all export documents required for freight to optimize benefits from customs department.
• Passing various deliverable reports on weekly, quarterly and annual basis.
• Successfully performed managerial duties during the manager's absence.
• Successfully created a fleet of 12 clients across the world in my tenure.
• Initiated my company to take part in tenders for export.
• Successfully won the tender from Confidential for supply of 5 million scratch Cards.

Trainee Engineer

Confidential

Responsibilities:

• Supervision and management of third-party inspection for quality analysis by performing vacuum Test for welding.
• Taking care of proper erection of 6 storage tanks by conducting plumb test.
• Proper checking of Zinc-Red Oxide spray paint over steel sheets and pipes to avoid corrosion.
• Taking care of housekeeping and barricading of project premises.
• In charge for the erection of one storage tank.
• Optimum work force utilization for successful erection of storage tank within the given time period.