SUMMARY:

• Multifaceted career with unique blend of technical and business acumen
• Proven ability to align business needs with technical solutions
• Highly accomplished customer - focused SAP Solution Architect with 19-years of progressive Success Factors /SAP Payroll / HCM career experience in improvement based technical project management meeting the demands of complex projects, developing customized solutions, and implementing SAP HR modules.
• Strong understanding of business processes, and able to rapidly discern and in corporate operational requirements into cutting-edge solutions.
• Advanced technology skills encompassing concrete knowledge of key technologies enabling streamlined design, development, and refinement.
• Articulate communicator, skilled at communicating with all organizational levels and cross-functional teams to develop a shared vision and foster a culture of excellence.

TECHNICAL AND MANAGEMENT STRENGTHS:

Project Management

Internal Systems & Control

ASAP Methodologies & Tools

SAP Best Practices

Technology Consulting

Business Requirements Gathering

Process Improvements

Key Client Relations

Team Building & Leadership

PROFESSIONAL EXPERIENCE:

Confidential

SAP Solution Architect

Responsibilities:

• Team Lead in News UK Project where in the HCM support encompasses Payroll UK, Time systems, Portals, Roles & Workflows with a good CSAT review from customer and marked decrease in aging of overall incidents within the HR Module in the past 6 months.
• Appointed the DPA (Defect Prevention Analyst) for quality Team responsible for project documents maintained in SVN Tool and communications & deliverables for both external/internal Audits at offshore.Analyzed technologies, gathered business processes and participated in Technical analysis.
• Supported the various SLA based systems for Incident Management & Service Management.
• Identified appropriate technology requirements, documented risks & helped aid in eliminating complexities.
• Employed appropriate networking, technical techniques to ensure customer/prospect requirements are met. Participated in knowledge transfer, documentation and information sharing in workshops with different Teams.
• Contributed to the practice through the development of service offerings, best practices, methodologies, and other intellectual capital. Assisted customer in driving the configurations / UAT process with demos and presentations for complex Time/Payroll solutions. Partnered with technical and other functional teams in Service Desk across the multi-tier structure to ensure the timely deliveries.
• Assisted the Business in year-end activities with Benefit files uploads in productions & data validations. Documented solutions and leveraged and contributed to KEDB usage for L1.5 support for repetitive tasks and common solutions.
• Payroll Lead Offshore in the Transition & Transformation Phase of The Walt Disney Company wherein Confidential was taking over service delivery responsibility from IBM by setting up of workplace logistics, as well as any interim processes and tools necessary to enable the changeover in the phased manner and also to allow measurement and quality of transition deliverables by assuming responsibility for the pre-existing environment to effectively achieve an agreed level of IT service delivery enabling the day-to-day activities from “Interim” to “steady” state specifically in the SAP HCM Payroll domain.
• Completed Transition trainings on a timely basis of new/enhanced Disney Specific Business functionality in each Payroll Knowledge Session for Playback Presentations to relevant stakeholders. Designed and documented the Payroll business requirements and any functional specification, by configuring the SAP HCM US Payroll solution as per the change requests. Developed and tested detailed functional designs for SAP HCM US Payroll solution components. Ensured appropriate documentation standards were maintained. Managed test planning and Execution. Configured and maintained BSI Tax Factory. Assisted customer in driving the UAT process.
• Partnered with technical and functional teams across the multi-tier structure to ensure the effective delivery of integrated system and process solutions.
• Assisted the Team in IGR process during high numbers of Change requests.

Confidential

Senior Solution Architect HRIS/ Payroll

Responsibilities:

• Responsible for all local SAP HR support in North America & UK region which encompasses advisory services, system configurations, incidents & changes, proactive maintenance, non standard changes, project support & implementation, operational support also provided suggestions regarding SAP best practices to successfully achieve a much stable system to support.
• Delivered comprehensive training sessions to communicate features and functionality of SAP HR in all modules.
• Solution Architect for projects for clients including implementing merger/acquisition in SAP payroll for newly acquired company and successfully supported existing users in current processes.
• Collaborated with project team members to define and develop enhanced solutions.
• Provided Solutions to different Business/Functional/Technical Teams.
• Introduced Interface Toolbox technology in order to automate flow of information from SAP HR to Penta. Ensured that the design was installed, configured and documented correctly.
• Provided on going support; Using HP Open view SD, regularized application of Tax Update Bulletins, system upgrades, local legal requirement changes, SAP communications (OSS Messages) & via SAP forums.
• Supported all Technical Interfaces (Time/Travel/Personnel Administration).
• Coordinated with third party vendors and SAP Team Members in other countries for new developments.
• Achieved significant cost reduction; Minimized development and use of non standard SAP code.
• Increased user competency level to optimize system, regularized monthly meetings to discuss improvements.
• Also developed SAP solution documents, Work instructions on company enet.

Confidential, Houston, Texas

Managing Consultant

Responsibilities:

• Accountable for delivering all outbound ADP (Global View-SAP) interface functional specification documents, and incorporating IBM and British Petroleum review comments prior to ADP blueprint sessions.
• Served as Single Point of contact (SPOC) for all outbound ADP-SAP interfaces.
• Teamed with third party vendors in order to understand existing capabilities for new developments.
• Proposed solutions where interface requirements could be met by SAP Reporting functionalities.
• Provided technical consulting services during Payroll Migration from Confidential to ADP (SAP) at British Petroleum; delivered SAP-ADP blueprints ahead of schedule.
• Successfully identified GAPs; documented results and decisions of findings, providing detailed status reports.

Senior Consultant

Confidential

Responsibilities:

• Provided expertise for complex projects as Practice Area Lead; assisted in various practice activities including senior level consulting and guidance for all aspects of project deliverables.
• Served as Subject Matter Expert (SME) regarding SAP HR. Actively participated in SAP HR technical interviews.
• Delivered comprehensive training to SAP HR Consultants team members regarding various SAP HR modules.
• Led implementation of Confidential International SHARP to My SAP ERP; directed team in all facets of upgrade from 4.7C to My SAP ERP System in 27 languages and 93 countries.
• Developed Mercury Test Scripts in order to administer test cases for various countries, thereby maintaining consistency across releases.
• Utilized SAP Cross-Client Comparison Functions (SCUO) for mass table comparisons during PMI project.
• Served as Area Champion / Payroll Lead for Payroll India Team during business blueprint phase of Internal Global Payroll project; audited, assessed, documented, and recommended changes regarding implementation.
• Acted as primary point of contact during testing phase of Proctor & Gamble integration project; compiled requirements, and assessed proposed / existing business processes in order to develop applicable system test conditions for the US benefits and payroll integration.
• Performed test automation activities; analyzed data for feature and regression testing, selected regression suites for major releases, and determined appropriate testing environment / platform for regression testing.
• Utilized Mercury Tool to test transactions in SAP following Unicode conversion; implemented EpiUse for data scrambling. Monitored production issues; provided detailed documentation and test cases.

Confidential, Seattle, Washington

Technical Consultant

Responsibilities:

• Managed and supervised Payroll Team through configuration phases as SAP HR Subject Matter Expert (SME)/ Payroll Lead; implemented key decisions related to payroll process issues and functional specifications.
• Collaborated with diverse personnel to define business requirements and areas of customization; analyzed and validated information.
• Managed client issues in Payroll through design and build phases; managed arrears recovery, claims processing, and deferral bonuses with demonstrations.
• Led implementation project at Irvine Company as Senior Consultant; streamlined HR and Payroll administration using best practices and instituting improved processes.
• Coordinated specifications for Time and Payroll Interface (inbound / outbound) with Kronos Legacy System using Time Evaluation.
• Provided post go-live Payroll support during project for General Atomics; assisted HR end-users with various processes including month end accrual postings, garnishments, and testing of Tax Reporter.
• Expanded skill set and knowledge; maintained professional development by actively participating in continuous learning of new SAP products and technologies.

Confidential

Senior Consultant

Responsibilities:

• Served as Senior SAP HR Consultant accountable for setting up and training SAP HR Team at Offshore Development Centre in India.
• Provided expertise regarding business processes in SAP HR as Subject Matter Expert (SME) including payroll process flow, configuration of wage types, payment / deduction configuration and processing.
• Trained personnel regarding SAP HR; relayed participation, progress, and achievement of team members to senior management.
• Built a highly cohesive SAP HR Team at Offshore Development Centre.
• Provided knowledge transfer of SAP and related processes, including advanced areas such as LWMWS and all HR modules being implemented onsite.
• Effectively communicated product features; enforced learning concepts by providing real-world examples of uses for various features and functions of the system.
• Delivered hands-on training to team of 8; maximized learning objectives and enabled team members to apply knowledge within their own implementation environment.

Confidential

Consultant/ Associate Consultant

Responsibilities:

• Implemented various SAP HR projects as Consultant in all modules; played lead role in several large-scale payroll projects including Radico Khaitan, and Confidential Public Communication Networks. Provided pre-sales consultancy for key clients.
• Managed requirements analysis, process mapping, design, configuration, data, training, and documentation.
• Coordinated all integration issues for FI and HR modules; provided technical consulting and training regarding SAP and related processes to technical team members.
• Planned and coordinated all facets of projects; modified personnel calculation rules, developed masters, and uploaded/transferred Legacy data into SAP.
• Provided daily support to client HR users regarding HR/Payroll issues. Delivered comprehensive SAP training to diverse personnel at all levels.
• Served as Lead Consultant/Mentor for Human Resources Payroll Module during SPCNL project; actively participated in implementation methodology workshops, prepared project plans, and established go-live procedures.
• Commended by senior management for track record of excellent customer service and retention at DMRC while providing Payroll Go-live support.
• Configured various modules during MCFL project including Personnel Administration, Recruitment, Negative Time Management, Organization Management, Personnel Development, Appraisals, Trainings, and Event Management.
• Delivered training in SAP Academy for SAP HR and related modules where students in majority cleared certification exams.

Confidential

Senior Software Analyst

Responsibilities:

• Held full accountability for implementing and maintaining International Customer Oriented Application (ICOA) CRM application.
• Analyzed business requirements and developed programming specifications. Performed functional analysis and technical coding; managed and monitored test plans, programming activities, and technical documentation.
• Collaborated with offshore team members and end-users to troubleshoot and resolve issues.