PROFESSIONAL PROFILE:

• I am an experienced SAP ISU Functional consultant and here is a snapshot of my skills and experience.
• Total Experience of 12 years in SAP IS - Utilities.
• Experience of working in various utility markets.
• Exposure of working in De-regulated, regulated and semi regulated electricity market.
• Experienced in ISU Billing along with good exposure in various SAP ISU modules.
• Extensive Print Work Bench and ISU Billing Schema experience.

SKILLS:

IS-U Billing: Unmetered Billing, Dynamic Period Control, Configuration of Billing Master data, Standard Billing and Invoicing configuration, Bill reversal scenario’s, Adjustment Reversal, Simulation scenario, Invoice printing scenario's and SAP Print workbench.

IS-U Device Management: Device Management configuration, Meter reading Validation configuration, Meter reading estimation scenario’s, Meter reading Upload/Download scenarios, integration with PI & MDH and GIS integration scenarios.

Schema Design: Experience in implementation of complex regulated and de-regulated tariff for Electricity and Water Utility companies.

Collective Billing: Worked on collective billing scenario where statistical Posting of all child account are subjected to parent account.

Unbilled Revenue reporting: Implemented unbilled revenue report with SAP Business Intelligence.

Print Work Bench (PWB): Experience on PWB design with both internal as well as external printing solution, creation of Re-useable and easy to manage template for printing, Structured file design for printing solution interface, Implementation experience of Invoice printing, Correspondence letter printing, Dunning letters, Cheque printing etc. using PWB

Technical Skills: Experience on design and implementation of interface with SAP XI/PI and other third party interfaces. Experience on implementation of SAP workflow, BAPI, User Exit, BADI, Enhancement Spots, Module pool, Reports etc.

EXPERIENCE HIGHLIGHT:

Confidential

Responsibilities:

• Responsible for driving parallel billing activities from offshore.
• Enbridge client had requested for exhaustive parallel billing exercise which involved 2 Parallel billing run with almost 20 cycle.
• The idea was to cover each customer twice and compare with legacy billing system.
• System Integration testing: Involved in SIT from function team
• Responsible for deliverables of the offshore team in the current project
• Co-ordinating with team for time lines and quality of deliverables on priority basis.

Confidential

IS-U Principal Billing Consultant

Responsibilities:

• Conducting multiple business blueprint workshops with relevant Business team.
• Requirement gathering and billing tariff discussion with business team.
• Responsible for presenting all SAP IS-U Design document and its implementation.
• Schema design for Electricity water and waste as by product.
• Responsible for reviews and audits on SAP IS-U billing schema design.
• Responsible for Leading SAP IS-U technical team from onshore and deliverables of offshore team.

Confidential, Perth, WA

IS-U Team Lead

Responsibilities:

• Worked on Un-Meter Billing Services, Solar credit scenario, Solar panel and battery scenario using SAP standard techniques.
• Worked on Product management, Master data template, CRM to SAP IS-U replication and many other production issues.
• Responsible for presenting all SAP IS-U Change request to Design authority and its implementation.
• Responsible for reviews and audits on SAP IS-U billing schema design.
• Responsible for Leading BAU support for ISU from onshore and deliverables of offshore team.

Confidential

IS-U Team Lead

Responsibilities:

• Responsible for deliverables of the offshore team in the current project. Other tasks are as follows -
• Responsible for Review of FADs (Functional application design documents) for new releases.
• Responsible for 24x7 support from onshore with stand by support in non-working hours to ensure uninterrupted availability & regular functioning of the system.
• Provided Post Production Support for ISU from onshore.
• Analysis of transports going to production every week.
• Conducting problem analysis and communicating the solution to the end user.
• Documentation of the solution provided.
• Resolving the tickets on the basis of priority, which are laid down clearly in the service level agreement
• Co-coordinating with team for time lines and quality of deliverables on priority basis.
• Analysis, design and getting approvals from the client for new changes.
• Responsible for UT, SIT, getting the UAT done till transporting new changes to Production.
• Communicating with SAP for getting the updated NOTEs for related functionalities and solving the problems with standard SAP.
• Communicating with the end user face to face and meetings with onsite members for smooth and efficient functioning of the team.
• Time and effort estimation for development, testing and final delivery of changes for ISU

Confidential

IS-U Billing Team Lead

Responsibilities:

• Conducting workshops to understand tariff order provided my Confidential and challenges faced my client in implementing tariff.
• Implementing a modularized rate structure i.e. one rate for each type of charge keeping frequently changing rate calculation and rate matrix in mind.
• Configuration of Billing Master data
• Creation of rate types2. Rate categories3. Rate4. Rate determination5. Schemas6. Price keys etc
• In line with Billing schema design and tariff structure.
• Customized Z enhancement is developed for rendering debit/credit to customer in incorrect billing scenario.
• Enhancement creates a simulated bill with corrected billing parameters and compares it with periodic bill of the same period to create manual bill of the difference found. It also includes customer specific consumption estimation logic.
• For all the scenarios where master data needs to be corrected and invoice has already been send to customer, Adjustment reversal is used to pass correction to customer without actual full reversal to be executed.
• Billing document created post adjustment reversal takes reference of reversed document and creates billing document for the difference only.
• Creation of RDI (raw data interface) file for mass printing scenarios7. Handling duplicate invoice printing etc.
• Unbilled revenue report using mass simulation Customized MIS (management information system) report for higher management was configured/ developed in order to calculate monthly revenue from entire consumer base.
• Consumers with different billing cycle end date are simulated for rest of the month and monthly revenue for consumers are derived using mass simulation.
• Simulated bills for the particular period are moved to SAP BI for reporting.

Confidential

IS-U Billing Consultant

Responsibilities:

• Conducted workshops on Bill print, Billing & Invoicing.
• Involved in Design and development of critical bill print RICEF object, which also includes involvement of third party interface for printing and invoice distribution.
• As a Billing Functional consultant closely working with client to provide subject matter expertise, requirement gathering and preparation of the BPDD documents for Water, Sewage (Waste) and equipment rental utilities.
• Organized workshops to gather information of their processes from all departments of organization, contributed in Blue printing, prepared proof of concepts.
• Process Mapping & Configuration, Configuration of Billing Master Data
• Configured Master Data Templates for creating test cases in system in testing phase
• Designed invoice layouts and got developed in Print Work bench with the help of technical team
• Performed rigorous unit testing and integration testing of billing module with DM and FICA preparing several test cases.
• User Training, User Acceptance Testing, Integration testing etc.
• Preparation of Production system, Data Mapping, verification and migration.

Confidential

IS-U Billing Consultant

Responsibilities:

• Configuration of Billing Master data
• Creation of rate types2. Rate categories3. Rate4. Rate determination5. Schemas6. Price keys etc
• In line with Billing schema design and tariff structure.
• Due date and posting date configuration
• Discount calculation configuration
• Out - sorting parameter configuration
• Collective billing Scenario
• Print Scenario, etc.
• EFRM application class design for client specific invoice printing which includes detailed break up of Charges applicable
• Device details3. Customer details4. Barcode5. Print lock scenarios for email only customers
• Creation of flat text file for mass printing scenarios7. Handling duplicate invoice printing etc.
• Client specific configuration for EASIM transaction required for assessing existing customer with different billing parameter/scenario’s
• For consumers having branch office at different geographic locations and corporate office at different geographical location, collective billing functionality was used.
• For all branch offices, corporate office contract account was maintained as collective bill account and a single invoice print copy including bill details of all branches was generated for Corporate office.
• Clearing of payment would happen against each of the individual branch while statistical entries of all branch offices would be found in account overview of corporate office.

Confidential

IS-U Billing consultant

Responsibilities:

• Effective customer Issue Resolution for Billing on daily basis
• Cross Functional Support to DM, CS and FICA modules.
• Gathering requirements for new change requests, estimation and Provided solution
• Functional specification development for enhancements.
• Implemented two new online functionalities and linked with SAP via web Services.
• Preparation of Test Cases and rigorous testing