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Onsite Program Manager Resume

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SUMMARY:

  • Working as a Program Manager for SAP project wif 17 years of total experience, out of which 12+ years of experience in SAP - SCM module
  • Experience in Information Technology project delivery (End to End Implementation, Transition & Support) while following PMI methodology
  • Expertise in handling various stages of an implementation right from blueprint, gap analysis to customization, Go-Live, Post-Live Confidential and User
  • Extensive noledge of SAP Supply Chain wif full Two End to End Implementation Experience
  • Proficient in understanding of business processes, analyzing requirements, finalizing teh business scenario, implementing SAP ERP system and Confidential activities

PROFESSIONAL EXPERIENCE:

Confidential

Onsite Program Manager

Responsibilities:

  • Managing team of On/Off shore TechM employees who implement & support various SAP supply chain components such as PP, QM, PM, MM, P2P, and FICO & BW.
  • Management responsibilities include monitoring work and time, providing guidance and corrective action as needed and ensuring client expectations are met or exceeded.
  • Regular updated on KPI’s and providing weekly status to client, taking follow up & corrective action wherever required.
  • Performing verification and validation check to ensure teh quality of work performed by TechM analyst.
  • Providing and monitoring to ensure teh team’s skillset are sufficient to meet customer and contract requirement.
  • Serving as a point of contact for Nestle stakeholders, establishing and managing quality measures and escalating issues as appropriate.

Confidential

Delivery Manager

Responsibilities:

  • Deliver all Transition activities in line wif recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting), where teh successful implementation of service resource skills and processes are just as critical to project success as technology.
  • Act as teh central liaison for all transition activities.
  • Operationalize relevant contract SLA’s and obligations
  • Manage day today Transition project communication both wifin internal and all other stake holders and produce relevant reports accurately and in a timely manner at teh agreed frequency

Confidential

Team Lead and Onsite-Offshore Coordinator

Responsibilities:

  • Onsite-Offshore Lead for Technical and Production group which includes PP, QM & PM modules
  • Collecting and validating business requirement from end users
  • Testing teh changes and validating it matches wif teh requirement.
  • Extensively involved in Confidential (24x7) and fixing teh problems.
  • As an onsite coordinator, Responsible for TEMPeffective Knowledge Transfer and coordination of offshore and onsite team
  • Work wif customers to understand job role and requirements
  • Leading, mentoring, and coordinating wif teams in anOnsite-Offshore model.
  • Presenting status reports and communicating project status to teh client
  • Working as teh first-level escalation point for problems related to teh offshore team

Confidential

Team Lead

Responsibilities:

  • Responsible for deliverables of offshore activity as per agreement.
  • Standardization of AMS zone Configuration Process
  • Enhance of offshore functional team scope.
  • Process improvement wif in offshore team and Nestlé Vendor.
  • Responsible for migration of GLOBE support to offshore.
  • Responsible for overseeing teh Quality procedure related to project.
  • Ticket resolution for teh SAP PP and QM related areas and answering how-to questions.
  • Responsible for detailed problem and determination of issues in resolving.
  • Problem determination includes re-creating teh issues, determining teh point of failure by stepping through teh ABAP Code and identifying teh problem resolution.
  • Create Functional Requirements and User Requirements Specifications
  • Preparing teh Test plan and Test scripts for PP modules business process in HP QC
  • Responsible for Team Execution - Functional Unit Tests for PP module in HP QC.
  • Carry out integration testing
  • User Acceptance Testing and System Testing

Confidential

Consultant

Responsibilities:

  • Preparation of Functional Specifications for New Developments / Enhancement requirements of teh Client.
  • Data Creation and testing teh scenario in HP Quality Centre before moving teh changes to Production Environment.

Confidential

Consultant

Responsibilities:

  • Identify, understand & document teh common industry business processes related to PP, QM modules in semiconductor industry like Down Binning, Subcontracting, and Material Substitute.
  • Understand & tested teh scenario for semiconductor industry in SAP Best Practices.
  • Fit-Gap analysis for partner solution.
  • Prepare functional and technical document for SAP All-in-One Qualification.
  • Assist Basis team to configure teh system for iSemi.

Confidential

Application Consultant

Responsibilities:

  • Providing single location global support for PP/QM.
  • Preparation of Functional Specifications for New Developments / Enhancement requirements of teh Client.
  • Assist in production configuration and functional change request.
  • Assist wif activities to Application support desk (Level 1).
  • Provided post Go-live & Hypercare support for countries like South Africa, Thailand, Pakistan etc & its related interfaces wif other modules.
  • Running reports, working on transactions & issue resolution, and following up on completed emails & calls.
  • Handling Tickets through HP Solution Manager.
  • Acquired noledge in discrete manufacturing, IS OIL and interface handling between legacy system and SAP.

Confidential

Functional Consultant

Responsibilities:

  • Functional Support and Implementation of SAP PP/QM Module in SAP 4.7C version.
  • Interactive communication between developers and key users to meet teh exact requirement so that teh product can be delivered timely and accurately.
  • Support for SAP application by taking business requirements from customer and delivering them also handling of tickets in Production Planning and Quality Management.
  • Strictly adhering to SOX (Sarbanes-Oxley Compliance) compliance process and Key Process Indicators (KPI's).
  • Responsible for providing solution to teh user as per agreed SLA.
  • Acquired noledge and get expertise in PP-PI and Quality Module.

Confidential

SAP Consultant

Responsibilities:

  • Working as a team member in SAP PP Implementation ECC 6.0 wif overview of QM Module.
  • Mapping business Requirements (Q&A DB, As-Is business processes).
  • Gap Analysis (Compare As-Is business processes wif To-Be business Processes)
  • Business Blue Print Finalization after bridging teh gap.
  • Unit testing and Integration testing.
  • Final configuration and customizing requirements as per Repetitive Manufacturing.
  • Optimization of process and configuring teh same.
  • Controlling and Master data upload from Non R/3 system wif teh help of LSMW and BDC.
  • Developing of reports (Functional Specification) & User exit as per user requirements.
  • to end-users and Super users.
  • Exposure to Solution Manager.
  • Cutover Strategies finalized.

Confidential

Production Supervisor

Responsibilities:

  • Looked after teh complete manufacturing operation and maintaining all teh systems in teh line as discipline, 5S, TPM, SHE (Safety, Health, and Environment) and APS.
  • Overseeing production related tasks including planning, control & trouble shooting. Adapting process improvement measures to maximize capacity utilization and setting up production targets and achieving teh planned production targets.
  • Planning monthly target and executing them wif teh optimum use of given sources.
  • Preparing teh material requirement plan as per production floor needs.
  • Through wif teh heat transfer equipments like PHE, Evaporator, and Condenser. Drying equipments like fluidized bed dryer, tray dryer & basket centrifuge, pillar centrifuge.
  • Controlling teh Process Parameters by using PI sheets.
  • Ensuring total quality control of incoming materials as per pre-set quality parameters. Inspecting raw materials, in process and finished material to ensure compliance to teh technical specifications and quality standards.
  • SCADA based PLC plant operations handling.
  • ERP handling (Filling and maintaining up of data.).

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