SUMMARY

• Highly seasoned and reliable Business Analyst wif a superb customer satisfaction record.
• Adept at interdepartmental coordination to maximize business functionality and efficiency.
• Committed to ongoing professional development and research to ensure currency and innovation in management and problem - solving.
• Experience in Software testing, Quality Assurance, and managing of the project.
• 4.5 years of experience as a Business Analyst.
• 2.8 years of experience as a Quality Assurance Analyst.
• 1 year of experience as a Project Manager.
• Participatory actively on a regular basis in focus groups and steering committees.
• Monitored internal and client use of available business tools for company policy compliance.
• Supporting all business functional components.
• Coordinating meetings between IT teams, users, quality analysts and internal business analysts.
• Collaborating wif key personnel in analyzing business requests for feasibility and costs.
• Participate in change control and Go-Live activities/support.
• Working for Hyper Care Support and Ultra Care Support to deliver the best to the client.
• Performing various types of testing, such as functional, regression, black box, white box, user acceptance, end to end and installation testing.
• Identified activities, required skills, and estimates for testing work plans dat cover all phases of the testing lifecycle including test strategy, test preparation, test data management, test planning, and test execution.
• Experience testing SAP software and respective FIORI application.
• Product validation and performing prototype testing wif defined test plans.
• Working wif development teams investigating and correcting software bugs and deficiencies based on the testing results.
• Developed ability to read, understand, and interpret test cases, test scenarios and test instructions.
• Served as primary resource for the updating of content on company web site and private internal intranet sites.
• Responsible for testing GUI, Functionalities and Quality.
• Participating in client site visits to better understand end user applications, to test new product offerings and to provide technical assistance.
• Knowledge of ticketing tool such as ServiceNow.
• Working on SharePoint to store and securely access information.
• Strong noledge of MS Office 2016 suite.

TECHNICAL SKILLS

Programming Languages: C, C++, PL/SQL, VB.NET, JAVA, PHP

SAP: SAP NetWeaver BW 7.3, SAP ECC 6.0, SAP ABAP, Revitas, SAP HANA, MODEL N, Vistex, SAP

Operating System: Windows, Linux, DOS, UNIX, PICK

Programming Tools: Turbo/Borland C++, MS Visual Studio, NetBeans, Scilab, MATLAB

Database System: Oracle, MS Access, MS SQL

Web Technologies: HTML, CSS, JavaScript, ASP.NET

Application Software: MS Office 2016, Cisco Packet Tracer, Tally, Flash CS 5, Maya

ERP: SAP GUI for Windows 7.40 Compilation 3, SAP Fiori

PROFESSIONAL EXPERIENCE

Confidential, Hoffman Estates, IL

SAP SD Business Analyst/SAP QA Analyst

Responsibilities:

• Designs/Creates functional requirements for SAP system changes.
• Co-ordinates testing of system modifications.
• Analyzes and evaluates SAP system processes and user needs.
• Resolves critical SAP development issues.
• Implemented business processing using the SAP R/3 System as an example of contemporary Enterprise software.
• Implemented Global Company System by Configuring business processes issues, concepts and application of Enterprise software (SAP) for global business organization integration.
• Worked on Webdynpro for ABAP using database tables and viewing in ALV format.
• Researches, develops, and proposes both short and long-term solutions to SAP system requirements.
• Configures system enhancements where appropriate.
• Assisting wif business development including writing proposals, attending meetings wif prospective clients and assisting the Corporation, as needed, to land accounts/projects.
• Gathering requirements and analyzing the needs of Projects.
• Creates, maintains and executes test automation scripts.
• Creates test plan, test strategy and test scripts based on requirements.
• Writing functional specification documentation.
• Worked on Custom requirements implementing Vistex agreements wifin the sales order and invoicing the customer.
• Working on Matter Management - Curo Project of SAP SD.
• Having depth noledge of quoting and budgeting tool.
• Taking care of all the reports to be generated after quoting and budgeting wif the source of PMO.
• Working wif the Business and SD teams to develop, design, documents and deliver business solutions.
• Participating in design workshops, preparing functional specifications, test plans and end-user training plans. Collaborated wif IT teams to review, approve test plan, project plan and technical designs.
• Developing new business process documentation and training documentation.
• Testing the workflows of the Projects and assisting the team to follow the proper workflow procedures while developing.
• Overall experience wif SDLC and participating wif all the phases of project management process.
• Working on SharePoint to manage the documents and sharing it wif secured/protected ways.

Confidential, Geneva, IL

Quality Assurance Compliance Specialist

Responsibilities:

• Managing the customer/consumer complaints.
• Product Management using SAP
• Specification review/management.
• Working on shop order instructions review and release.
• Managing the inbound component COA inspection.
• Managing the variance date for the inbound product.
• Handling the new product setup/sampling/updates.
• IR/Nonconformance Management
• Reporting the non-conforming component.
• Accounting the disposition quantity.
• IR closure.
• Reviewing the preventative measures.
• Trace Reporting using PICK operating system.

Confidential

Project Manager/Quality Assurance Analyst

Responsibilities:

• One year of experience in Software testing, Quality Assurance and managing of the project.
• Experience in developing, troubleshooting and maintaining web-based applications and web servers.
• Performing various types of testing, such as functional, regression, black box, white box, user acceptance, end to end, and installation testing.
• Trained employees to implement required regulatory procedures for product production.
• Identified activities, required skills, and estimates for testing work plans dat cover all phases of the testing lifecycle including test strategy, test preparation, test data management, test planning, and test execution.
• Deployment of various web applications.
• Worked on the acnoledgment sent back to Model N which is the source system for charge-backs.
• Experience testing mobile database application.
• My noledge of how the Government Pricing System operated put me in the position of the Lead Functional and Technical resource in the Accenture managed project to install the Model N Revenue Recognition System. dis System replaced my SAP Custom ABAP Government Pricing System.
• Product validation and performing prototype testing wif defined test plans.
• Working wif development teams investigating and correcting software bugs and deficiencies based on the testing results.
• Served as primary resource for the updating of content on company website and private internal intranet sites.
• Regression testing and Exploratory testing on Wireless Monitoring System, resulting in finding out of the major bugs dat crashed the monitoring system.
• Participate in field visits to better understand end user applications, to test new product offerings, and to provide technical assistance.

Confidential

SAP Senior Business Analyst

Responsibilities:

• Responsible for gatheird client requirements and designed functional specification RICEFs documents for the Customized Reports and Interfaces in Sales and Distribution, logistics and Supply Chain.
• Managed a team of 10 consultants and accomplished 10+ enhancements in SAP SD and SAP MM modules for the post Go-Live support and was awarded the Most Valuable Player-2014 for the accomplishment.
• Slashed client losses by 50% through root cause analysis.
• Understand subsequent systems CRM, BI reports, Price Shop for all master data fields.
• SAP SD proficiency in Customer Master, Quotation, Contracts, Sales Orders, Delivery, Pricing, SD-FI, SD-MM integration.
• Planned and executed series of testing after System implementation to test system functionality.
• Configured end-to-end processes and performed Unit Testing, Integration Testing, Regression Testing and User Acceptance Testing.
• Identified, analyzed, and implemented opportunities to improve on time delivery and reduce resource reallocation and overtime hours.

Confidential

SAP Junior Business Analyst

Responsibilities:

• Worked on Proposals for new opportunities from Business, worked on projects for new Clients, Estimations, Business Cases, Business Demo, Business sign-offs, Optimization of Resources (Resource Planning based on Estimates) and Coordination wif Business.
• Requirement gathering sessions and coordination wif business on Epics and User Stories.
• Meetings and discussions wif the Business Teams and SAP integrated system.
• Documentation of Business and Technical specifications. Review/Rework wif stakeholders.
• Identify/Design the architecture of Business processes.
• Design the Testing Strategy and Test Plan for end to end Testing.
• Walkthrough wif stakeholders on the overall SAP design, review meetings, identify and document Test Scenarios, Test cases, Test Sets in ALM.
• Assisting the clients for Functional Unit Testing and System Integration Testing.
• Participate in change control and Go-Live activities/support.