SUMMARY

• 7 years of extensive experience inSAP in teh areas of Sales & Distribution, Logistics Execution, Material Management and AFS. Has in - depth business process knowledge wifin several industry sectors including Manufacturing, Food Processing, and Retail.
• Involved inSAP2 Full Life Cycle Implementations wif ASAP methodology: Scoping, Project Preparation, Blue Printing, Realization, Final Preparation, Go-Live and support.
• Hands on experience in Production support, trouble-shooting and problem resolution covering all OTC functions.
• Managed defect tickets and change request for order and production support issue.
• Expertise in pricing customization by Defining Pricing Procedure, Condition Table, Access Sequence, and Condition Type using Condition Technique. Created Price, Discount and Tax Condition types as per requirements.
• Expertise in Configuration of Sales Documents and OTC Process (Inquiry, Quotation, Order, Credit Memo Request, Contracts, Rush order, Cash order, Delivery and Billing documents).
• Configured Item Categories, Scheduling Categories and Copying Controls and worked wif Special Sales Orders, Complaints and Integration Scenarios.
• Experience in teh configuration of basic functions including partner determination, output determination, text determination, account determination, material substitution, and free goods determination.
• Variant Configuration by determining characteristics, class, configuration profile, object dependencies, Super BOMS, Super routings, and variant pricing.
• Expertise in Logistics Execution (LE) including Delivery Processing, warehouse management, goods issue, Route Determination and controlling transportation processing.
• Worked on Transfer of Requirement, Availability Check, backward and forward scheduling.
• Configuration and Enhancement of Customer Master, Material Master, Organizational Structure, Make to order (MTO), Make to stock (MTS), scheduling agreements.
• Extensively worked on Third party order processing, inter-company sales, inter-company stock transfer order and Consignment stock process.
• Billing including Billing Types, Invoices, Credit Memo, Debit Memo, and Inter-Company Billing.
• Created functional specifications documents for WRICEF objects.
• Experience in cross-functional integration wif FI/CO, MM, PP modules.
• Worked wif testing tools like HP Quality Center and interfaces EDI/IDOCs transactions (810/850/855/856/862/940/945).
• Project planning and implementation from GAP Analysis to Cut-Over Support.
• Worked wif ABAP Consultants and utilized ABAP debugger to identify errors
• Migration experience of SD master data from legacy to SAP system using LSMW.
• Testing experience includes Unit testing, Integration testing, User acceptance testing, Performance testing and Regression testing.

TECHNICAL SKILLS

Functional area: SAP SD, AFS, LE, PP, MM, FI

ERP: ECC 6.0, AFS 6.5

Databases: SQL server 2008/2010, MS Access

Project Utilities: MS Office 2007/2010 (MSWord, Excel, Access, Power Point and Visio)

Cross Application tools: ALE /IDOC, EDI

Data migration and testing tools: LSMW, HPQC and QTP

Middleware: Web Methods 9.6, SAP XI/PI

PROFESSIONAL EXPERIENCE

Confidential, Winston-Salem, NC

SAP AFS SD/LE/MM Functional Consultant

Responsibilities:

• Post implementation SAP AFS SD support to end users to solve their day to day problems they face while working on ERP system.
• Involved in Order Management wif various Sales Order types like standard order, cash order, rush order, outbound deliveries, and teh billing functions.
• Supporting teh End Users on teh SAP process and dealing wif incorrect processing of documents by end users.
• Pricing customization (Pricing on SKU and Material Level, VAS Proposal, VAS Pricing conditions and Season Conditions)
• Inputs for development/enhancement in SD.
• Involved in resolving day to day Transaction level Issues.
• Master Data Level (Master Grid/Sales Grid) Issues.
• Customization/ Configuration level Issues.
• Testing teh New Scenarios and teh New Reports.
• End User Training and support and make them understand teh business process. Help teh end user to Understand SAP and utilize teh full strength of SAP.
• Integration wif other modules like MM, WM and FICO.
• Created Billing Documents like Invoices based on sales orders and delivery.
• Created shipping Documents based on sales orders and delivery.
• Created and processed OTC (order to cash) sales document types, deliveries, and invoices.
• Worked wif ABAP team through development and testing of SD reports.
• Worked wif Infrastructure team for verifying and scheduling background jobs.
• Monitored batch jobs for error and investigating wif technical team to find teh cause of failing teh batch job.
• Experience includes Order to Cash Process, Pricing, Allocation Run (SAP AFS), Logistics Execution(LE), and Materials Management.
• worked on Idocs generation and Processing, Error handling.
• Reporting: Working on reports needed for business progress.
• Production support: Resolved tickets and worked wif business users to solve teh issues.
• Close interaction wif teh users and active participation in group meetings.
• Used Excel extensively to prepare reports, analyze financial performance, and create scenarios.
• Conducting day-end, month-end, quarter-end and year-end operation in teh ERP environment.
• Involved in various business meetings to analyze and document teh business requirements related to Order Management.
• Post Go-Live support for inventory transactions from legacy system through IDocs for Purchase Order, creating Inbound/Outbound delivery, shipments, trouble shoot and fixed failed IDocs.
• Work on Support tickets and trouble-shooting, follow-up on initial user problems and resolving them by making required changes.
• Involved in monitoring inbound and outbound processing of Idocs by using special reports.
• Resolved various change requests from business owners.
• Extensive production support using service desk.

Confidential, AL

Ram ToolConstruction Supply

Responsibilities:

• Participated in teh full life cycle implementation of teh project including blue-printing, requirements gathering, configuration, enhancements and testing.
• Review, Analyze and Evaluate business system and user needs. Responsible to Configure, Test and arrange release of developments for SD module.
• Provided Functional and information system support for business process.
• Identified and solved business issues by making changes in systems and operations.
• Worked closely wif technical teams and delivered technical solutions.
• Worked and improved manual and automated processes.
• Work wif project team wif regards to functional specifications, configuration.
• Configured teh Sales Areas by defining teh Sales Organizations, distribution channels, divisions, sales groups and worked on Customer Master Data Configuration.
• Pricing control configuration involves setting up different pricing procedures using condition technique and assigning them to sales area.
• Developed application and associated tables for tracking material movements, shipments and Defined number ranges for various documents like Goods Movement, Goods issues.
• Responsible for setting up of copy controls for Order related billing and delivery related billing.
• Integration wif MM and FICO on Creation of Third party Order Processing, Inter-Company Stock Transport Order, Revenue Recognition Account Determination and Credit Management.
• Worked wif ABAP programmers in enhancement work for pricing and output determination over standard SAP configuration using communication structures.

Confidential

SAP AFS SD/LE/MM Functional Consultant

Responsibilities:

• Post implementation SAP AFS SD support to end users to solve their day to day problems they face while working on ERP system.
• Involved in Order Management wif various Sales Order types like standard order, cash order, rush order, outbound deliveries, and teh billing functions.
• Supporting teh End Users on teh SAP process and dealing wif incorrect processing of documents by end users.
• Pricing customization (Pricing on SKU and Material Level, VAS Proposal, VAS Pricing conditions and Season Conditions)
• Inputs for development/enhancement in SD.
• Involved in resolving day to day Transaction level Issues.
• Master Data Level (Master Grid/Sales Grid) Issues.
• Customization/ Configuration level Issues.
• Testing teh New Scenarios and teh New Reports.
• End User Training and support and make them understand teh business process. Help teh end user to Understand SAP and utilize teh full strength of SAP.
• Integration wif other modules like MM, WM and FICO.
• Created Billing Documents like Invoices based on sales orders and delivery.
• Created shipping Documents based on sales orders and delivery.
• Created and processed OTC (order to cash) sales document types, deliveries, and invoices.
• Worked wif ABAP team through development and testing of SD reports.
• Worked wif Infrastructure team for verifying and scheduling background jobs.
• Monitored batch jobs for error and investigating wif technical team to find teh cause of failing teh batch job.
• Experience includes Order to Cash Process, Pricing, Allocation Run (SAP AFS), Logistics Execution(LE), and Materials Management.
• worked on Idocs generation and Processing, Error handling.
• Reporting: Working on reports needed for business progress.
• Resolved tickets and worked wif business users and developers to solve teh issues.
• Close interaction wif teh users and active participation in group meetings.
• Used Excel extensively to prepare reports, analyze financial performance, and create scenarios.
• Conducting day-end, month-end, quarter-end and year-end operation in teh ERP environment.
• Involved in various business meetings to analyze and document teh business requirements related to Order Management.
• Post Go-Live support for inventory transactions from legacy system through IDocs for Purchase Order, creating Inbound/Outbound delivery, shipments, trouble shoot and fixed failed IDocs.
• Work on Support tickets and trouble-shooting, follow-up on initial user problems and resolving them by making required changes.
• Involved in monitoring inbound and outbound processing of Idocs by using special reports.
• Resolved various change requests from business owners.
• Extensive production support using service desk.

Confidential, Bristol, PA

SAP SD/AFS/LE/MM Functional Consultant

Responsibilities:

• Participated in teh full life cycle implementation of teh project including blue-printing, requirements gathering, configuration, enhancements and testing.
• Review, Analyze and Evaluate business system and user needs. Responsible to Design, Configure, Test and arrange release of developments for SD module.
• Study of teh company's structure and documentation and participating in workshops to give final shape to teh Business Blueprint.
• Provided Functional and information system support for business process.
• Identified and solved business issues by making changes in systems and operations.
• Worked closely wif technical teams and delivered technical solutions.
• Work wif project team wif regards to functional specifications, configuration and prepared high level and low level functional specification documents for teh business processes.
• Prepared teh detailed document of AS-IS study, Prepared TO-BE documents after studying teh business process of teh client and performed GAP analysis.
• Configured teh Sales Areas by defining teh Sales Organizations, distribution channels, divisions, sales groups and worked on Customer Master Data Configuration.
• Apparel and footwear (AFS)business process: Third party order, and order to cash process for rush order, stock order, contracts and Returns.
• Pricing control configuration involves setting up different pricing procedures using condition technique and assigning them to sales area.
• Set up Customer Hierarchy to offer special price agreements or rebates across a customer's organization.
• Worked on Available to promise (ATP) and Allocation run for AFS material.
• Customized Account Determination, Account Groups, and Billing types.
• Configured Contracts, Scheduling agreements, Billing, Credit Management for dynamic credit check, Returns and Credit/Debit Memo Processing.
• Developed application and associated tables for tracking material movements, shipments and Defined number ranges for various documents like Goods Movement, Goods issues.
• Responsible for setting up of copy controls for Order related billing and delivery related billing.
• Implemented various EDI (824,855,810,852,856,861)transactions using ANSI standards.
• Integration wif MM and FICO on Creation of Third party Order Processing, Inter-Company Stock Transport Order, Revenue Recognition Account Determination and Credit Management.
• Worked wif ABAP programmers in enhancement work for pricing and output determination over standard SAP configuration using communication structures.

Confidential, Gordonsville, VA

SAP SD/LE/MM Functional Consultant

Responsibilities:

• Provided production support in teh role of SD functional consultant to users and provided custom solutions to SD issues on a daily basis.
• Actively involved in different projects to enhance teh functionality of teh existing ECC 6.0 environments and Configured teh SD module wif IMG to suit teh client’s business requirements.
• Preparation of functional specifications on enhancements and new custom requirements.
• Involved in support for numerous Production problems in SD and Cross-Functional Applications.
• Analyzing teh incident tickets and providing permanent solutions to tickets raised by end users.
• Attending weekly meetings and analyzing pending issues and providing suggestions to teh team in reducing backlogs.
• Resolved issues regarding sales, delivery, shipment, billing, pricing, credit management and Output determination.
• Configured Sales Document Types, Item Categories, and Schedule line categories, account group assignments for Inquiries, Quotations.
• Configured Standard Automatic Functions during Sales Order Processing like Pricing, ATP, Transfer of Requirements, Inter-company Sales Orders and Invoicing.
• Configured and Customized Value, Quantity contract and Schedule Agreement Documents.
• Worked extensively on Batch Management dat includes batch determination, batch split, batch classification and batch strategies.
• Configuration of orders, returns, and credit/debit memo requests.
• Defined Pricing Procedures for automatic pricing during Sales Order through billing stage.
• Worked in pricing area of setting up a new condition type, condition exclusion, calculation type and routines as per business requirement.
• Worked on Special processes like Third Party transactions, Rush Orders, Cash Sales.
• Worked closely wif consultants of other modules to resolve cross - functional issues.
• SD integration wif MM in Material Requirement Planning related to Available to Promise (ATP) and Product Allocation.
• Involved in Data Migration of Master Data for customer using LSMW.
• Generated Mapping Documents for teh EDI 850 (Purchase order), 855 (Purchase requisition), 856 (Advanced Shipment Notice), 861 (Invoice Trigger), 940 (warehouse shipping order).
• Creation of test scenarios for unit testing and integration testing for all SD business processes and getting teh sign-off after successful completion of testing.

Confidential, North Field, IL

SAP SD/LE/MM Functional Consultant

Responsibilities:

• Worked as a production support and enhancement consultant responsible for resolving daily production incidents and enhancing existing functionality involved in order-to-cash cycle wif teh halp of subject matter expert.
• Worked on preparation of functional requirement checklist, End user documentation, Identification of testing scope and scenarios, performed Unit and Integration testing.
• Worked on trouble-shooting and problem resolution covering all SD Functions (Order Management, Shipping, Billing, Master Data).
• Extensively worked wif configuration of Order-To-Cash (OTC) business process wif focus on areas of Sales Order Management, Order Fulfillment, Pricing, Transportation management and Billing and their interface wif other SAP Modules.
• Extensively worked on order management dat includes customization of Sales order, Contracts, Return order, Backorder processing, Item Categories and Schedule line Categories.
• Worked on production issues for Shipping point determinations, Route determinations, maintaining Copy control rules, rebates, Free goods issue and material pricing group.
• Enhancements made to Customer master and Customer Material Information by providing additional data fields in Account groups per teh requirements.
• Streamline teh Output Determination procedures and resolved multiple issues for outputs.
• Coordinating wif on-site team in day to day trouble shooting tickets for different environments.
• Data updating includes customer master data and route updating using LSMW.
• Configuration of Account determination and Movement types as per client requirements.
• Delivery process - Delivery split, picking, packing, goods issues, Automatic batch determination, delivery notes, billing and release to accounting.
• Pricing Control includes price list analysis report using various pricing procedures and pricing condition, maintaining account keys for new condition types, and Condition exclusion.
• Worked on customization of all kinds of billing types - order related, delivery related, credit memo, debit memo, periodic billing, milestone billing and intercompany billing.
• Routine Issues involved maintaining customer master record, route determination updating, IDOC reprocessing and batch job failures.
• Monitored all inbound and outbound EDI transaction processing (EDI 810, EDI 850, EDI 855, EDI 856 and EDI 940). Analyzed, and tracked all exceptions and errors processing.
• Worked wif developers to create User-exits in sales order creation, delivery and billing.
• Worked on HPQC to create test scripts and scenarios for enhancements and customization.

Confidential, Lincolnshire, IL

SAP SD/VC/LE/MM Functional Consultant

Responsibilities:

• Provided Production support in area of sales and billing, SD enhancements and projects.
• Assisting and resolving end user support problems, resolving system defects, and analyzing proposed improvements or changes to teh System.
• Worked on production related issues wif regards to pricing Condition type change, Sales, Delivery and billing document changes.
• Worked extensively on variant configuration, pricing procedures and pricing conditions, requirements. Configured SD functionality of variant bill of materials and variant price.
• Worked on variant configuration tables, pricing, classification, configuration profiles, object dependencies, Configurable material, and material variants.
• Worked on dependencies like precondition, selection, action and procedures.
• Configured custom order types, OTC (Order to Cash) related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.
• Customized item categories and schedule line categories.
• Resolving and maintaining resolutions for closed tickets wif customer satisfaction
• Order management issue included user status not set, ATP checks, return orders, backorders.
• Master data uploads includes customer master, condition record for pricing and route determination updating using LSMW.
• Pricing control issues involved pricing procedure determination, pricing error.
• Billing issues involved creating, credit memo, debit memo, intercompany billing and account determination.
• Created Material Listing/Exclusion and Material determination to boost teh sales items.
• Maintained SD revenue recognition account determination, created new master data for customer account group and material account group.
• Monitoring of teh batch jobs dat are reschedule and issues related to reports dat are not generated as per user’s expectation.
• Test and document transactions from EDI through translation to IDOC posting in SAP. Worked wif EDI team in analyzing teh various issues related to IDOC. Worked extensively on EDI/IDOCS 810, 850, 855, 940, 945 and 944.
• Responsible for Unit testing teh configuration and involved in integration testing support for testing preparation & test execution.
• Worked on Standard reporting tools, updated teh existing process documents, Validated test scenarios and created ASAP test documents for end user testing.