SUMMARY

• Result oriented, technology driven Sr. SAP SD Certified Configuration Consultant wif 15+ years of strong SAP - Order Management process redesigning, Pricing and 4 full-life cycle implementations experience. Wif expertise in supporting and leading SAP-SD/MM/LE and IS-Retail integration projects me am seeking a challenging full-time opportunity dat would utilize my SAP configuration skills as SD SME for optimal productivity and maximizing use of SAP.
• Strong hands-on experience in a diverse range of systems technologies wif an emphasis on SAP Supply Chain’s unit enhancements for SD module as well as cross-client integration wif MM, IS-Retail, LE, WM, FICO, Web Methods, EDI and TIBCO.
• Process redesigning and Management experience for small to mid-size projects.
• Worked wif business users and stakeholders in understanding business enhancements/redesign requirements and recommending industry Best Practices
• Detail-oriented wif extensive experience in SAP - Order Management.
• Managed team of consultants, onsite and offshore, for SAP SD/MM Support and Enhancement projects by mentoring them and tracking their weekly progress.
• SD/MM/LE/FI integrated implementation, support and enhancement for ECC and SAP IS-Retail
• Solid coordinator of global virtual teams and self-motivated team member wif a strong enthusiasm for work
• Experienced in project management, communication, analytical, technical and problem solving skills
• Well organized wif ability to implement standard SAP solutions and procedures tailored to industry requirements using ASAP methodology

TECHNICAL SKILLS

• ERP: SAP R/3 4.6, ECC 6.0, SCM 7.0
• Operating Systems: Windows NT/2000/XP/Vista/Windows 7
• EDI IDoc Mapping/Middleware Integration
• Application: MS Word, MS Excel, Power Point, Visio
• WinShuttle Transaction Scripting
• Pricing and Deals in Vistex
• HP Quality Center for logging and tracking test cases for integration project rollouts

PROFESSIONAL EXPERIENCE

Confidential, Northbrook, IL

Sr. SAP SD / OTC Analyst

Responsibilities:

• Leading OTC initiative (hands-on) for Global SAP implementations (end to end including Order Management, Logistics execution including deliveries and shipments and invoicing).
• System design, configuration, delivery and production support of IT solutions in teh areas of SAP Sales and Distribution (SD)/Order to Cash (OTC).
• Reviewed documented and optimized sales and distribution of chemicals (polymers, surfactants and lipid nutrients) for North America and built scope for global roll-outs.
• Lead OTC efforts for SAP implementation at global locations: China and Colombia.
• Managed, designed and deployed Commercial Policies systemically across North America and European locations for improved customer behavior proving quantified revenue generation and improvement in MRP handling.
• Project Manager, Business Analyst and Architect for defining, designing, deploying, and supporting ‘On-Time Delivery’ dashboard for supply chain users. A yearlong project dat involved working wif executive business sponsors, key stakeholders, supply chain team, using project management tools, SAP analytical and functional skills. Proactively analyzing teh data, identifying gaps in existing processes, redefining business rules, and aligning business sponsors and supply chain users on defining project success and closure criteria and delivering on-time.
• Managed processes globally, reviewed, supported, and optimized by:
• Working wif business users and understanding regional market needs and challenges.
• Proposing SAP standards and creating business cases wif quantified benefits.
• Leading teh projects, managing lane leads and worked wif Executives and steering team members.
• Coordinated integrated solution.
• Regularly update sponsors wif progress updates.
• Work hands-on standard SAP configurations
• Managed development consultants for customizations
• Testing proposed solution models
• Led Implementation tasks and supported post-deployment processing.
• Managed successful roll-out of Commercial Policies limiting over-head logistical costs, having realistic expectations from customers and proposing cost-TEMPeffective sales models.
• Strong understanding of integration points between SD and MM/FICO/LE modules used in global implementations of SAP.
• Built tools for tracking, identifying gaps and optimizing On-Time Delivery (OTD).
• Interacted closely wif senior leadership for gathering requirements and leading project team.
• Modeled and documented business systems, design systems/functional specifications, developed, tested, and implemented cost TEMPeffective solutions.
• Configured solutions and led unit, integration and regression testing processes.
• Provided guidance to teh businesses on appropriate use of teh SAP system and support business users wif general support issues
• Liaised wif development team to troubleshoot, debug, and review ABAP programs, SAP Scripts, custom Reports and Smart Forms.
• Well versed in creating functional specifications for application development team
• Demonstrated appropriate communications for success in a global multinational matrix organization structure.

Confidential . Chicago, IL

Sr. SAP SD/MM/LE Configuration Analyst

Responsibilities:

• Responsible for all aspects of design, development and support of teh SAP SD module.
• Lead Pricing and commission designing/modeling, enhancement and support
• Manage projects involving cross-functional teams to deliver SAP Supply Chain solutions.
• Mapping, Optimizing and integrating Manufacturing and PM Processes.
• Master data setup (including Product View and Locations) in SCM.
• Responsible for configuration of teh SAP system: Item Categories, Delivery scheduling and blocks, Output Determination and Order Types, ATP check and Partner Profile setup and maintenance to support business processes as well as consulting/advising business units on best practices for business functions and SAP configuration
• Lead Pricing architect for multi-tier sales commissioning for fixed and variable sales accounts
• Support IDoc processing including (850: Inbound Customer PO, 856: Outbound ASN and 810: Outbound Invoice)
• Support Sales Order BOM processing.
• Support 3rd Party drop-ship and bought-in processing
• Led teh effort of developing, testing and implementing Consignment and 3rd party Consignment processing
• Responsible for teh coordination of technical resources necessary to implement solutions for complex business requirements
• Master Data maintenance (Customer master, pricing, output, CMIR and material determination).
• Determine technical solutions to meet business requirements, analyze teh configuration/jobs/programs dat need to be written or revised, and estimate teh time teh resources needed to complete teh projects/assignment
• Utilize test plans and tools to ensure programs are thoroughly tested before implementation.
• Built SQVI/SQ01 queries to facilitate users for pulling Inventory Management and Inventory Control documents related reports
• Actively solicited user involvement/information and applied it. Communicates wifin team and wif business users by various correspondences (memos, e-mail, and voicemail) to convey project/assignment status and information in terms clear to business and technical users
• Apply and recommend appropriate tools needed to develop/modify a business application
• Responsible for complex problem analysis including: determine teh root cause, possible solutions, communication and implementation of teh final solution
• Follow processes and operational policies in program methodology and techniques for obtaining solutions
• Responsible for supporting SD/LE/MM wif cross functional support in MM, FI and PP
• Responsible for order management configuration: Sales Order types, Item Categories, Schedule Line Categories, Text Determination, Incompletion Procedures etc.
• Support SAP Organization structure by setting up Sales Org, Sales Offices and Shipping point configuration.
• Maintain Route Determination and Transportation Planning.
• Taking business requirements from Concept to production

Confidential .Naperville, IL

Sr. SAP SD/MM/IS-Retail Analyst

Responsibilities:

• Determine appropriate technologies to solve business and system problems
• Actively solicited user involvement/information and applied it. Communicates wifin team and wif business users by various correspondences (memos, e-mail, and voicemail) to convey project/assignment status and information in terms clear to business and technical users
• Technical resource for teh team and assist in setting teh standards and guidelines for existing and new technologies
• Keep up wif new/emerging technologies and assist development staff in implementing them
• Understanding of teh overall flow of teh business supported, is responsible for specific application areas and applied dat noledge to assigned projects
• Shares application/business noledge wif other IT and business associates regarding BMC Tools
• 24x7 Support for production critical Issues
• Supported Back End setup dat include monitoring and responding to sourcing alerts, correcting and reprocessing data discrepancies
• Managed and led members of 2nd level support for day to day activities in two foreign countries including training, documentation and noledge transfer sessions.
• Performed testing and validation of teh order management processes, after any hardware software systems upgrades, patches, reboots, client build and refreshes. Tested and Supported Upgrades
• Collaborated wif internal customers, staff members, IT colleagues and other stakeholders to define strategies and tactics to achieve business needs
• Involved in new development design approach and proposed solution approach for future development
• Created Enhancement Bundles wif other team members for major functionalities required to better understand teh processes and expedite development
• Demonstrated a commitment to OfficeMax core values of safety, integrity, process improvement and customer satisfaction
• Monitored Output/spool management processing in SAP
• Incident tracking using REMEDY

Confidential, Rosemont, IL

SAP - IT Operations/Business Analyst

Responsibilities:

• Scheduling/maintenance of SAP batch jobs.
• SAP users profile maintenance.
• Reporting production issues/failed batch processes.
• SAP - POS (Point of Sale) Inbound/Outbound processes monitoring.
• Creating trouble tickets in Remedy for production related issues/failures.
• SAP Database/CPU usage monitoring.
• Supporting Scheduled SAP Outages/Patching from Operations perspective.
• Supporting Integration Validations for Supply Chain/Order Management teams.
• Creating/Maintaining documentations for SAP Transports importing from Development to QA to Production.
• Responsible for resetting users’ passwords through SU01 transaction and Exchange Reset PW Tool for Novell and NT users for logging into network and emailing accounts
• 24x7 Support for production and critical systems
• Cross-checked landscapes / coordinated performance issues wif Architectural Support
• Implemented, supported and maintained daily, weekly and monthly production job schedules
• Maintained technical competency through training, education and networking
• Worked wif HP-Unix/Windows for batch processing and customer support
• Monitored HP OpenView Operations for UNIX for any outstanding critical issues
• Taking Care of network and maintenance issues
• Managed RSA Autantication Manager client for resolving VPN issues
• Monitored, investigated and verified nightly backups on NetBackup Console
• Reported all user and system errors to programming staff
• Troubleshot, Analyzed, Escalated and resolved problems
• Assured dat all scheduled batch jobs in SAP completed successfully meeting nightly SLA (Service Level Agreement)
• Managed Daily, Weekly and Monthly backups