Gcrm Administrator Resume
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Yukon, OK
OBJECTIVE
- I am seeking a full time employment with a direct client In SAP business processing and integration with emphasis on ERP sales and distribution and material management module.
SUMMARY
- Configuration of SD organizational structure including sales area, distribution channels and division.
- Prepared Customer Master Records that serves as transaction recognition for Sold - to Party, Ship-to Party, Bill-to Party, Payer Records and Material Master with variant configuration, info record for customers, worked on BOM for defining system material value recognition.
- Involved in pre and post implementation supporting activities such as end user training, mentoring, coaching and support, on site testing, project presentations and creating documents/blueprints for end users role.
- Integrating SD with FI/PP/MM/WM if it is implied in the strategic plan that persuades client to implement.
- Configuration of order management for, Availability Check with ATP Logic and Batch management for system to run batches.
- Customizing of Inter/intra-company sales invoicing, to meet all customs (export compliance) with GTS (Global Trade Service) such as NAFTA.
- Setup and configured Internal Sales Organizations, linking them to sales areas.
- Configured Order to Cash (OTC), Quotation to cash (QTC) Business Process which simply defines sales process from Inquiry, quotation in pre-sales activities, sales order, and cash sale and rush order in post-sales activity with scheduling activities such as contracts and scheduling services.
- Automatic posting and billing cancelation configuration.
- SD module integration into other module departments like FI/PP/MM/WM to support updates in inventory and also automated posting and delivery.
- Configuration and integration to General Leger account, Account Receivable and Account Payable.
- Configuration and management of all document levels/Tables Header, Item and Scheduling.
- Supporting the transmission of invoices with business partners through EDI Channels using EDI maps for all transaction documents such as 850 for purchase orders, 810 for invoices, and 856 for shipping.
- Customization of SAP SD and FI on revenue determination with Vistex support.
- SAP HANA (BWA Systems) Data provisioning with Traditional database with Users/Role administration and Project package schema configuration on BO/BI
PROFESSIONAL EXPERIENCE
Confidential, Yukon, OK
GCRM Administrator
Responsibilities:
- On this job, I worked on and also supported the AppleCare GCRM Project maintaining the upgrades and integration of the iLog and SAP table systems together.
- Performed rapid Data Migration into SAP BO using data service designer tool to map Apple Systems with Confidential system.
- Experience in mapping, validating and enriching data source to its destination using SAP Solman, Charm and BO Data service.
- In-depth development with Client and server-side web services on DWH Database Modeling tools.
- Proven knowledge on ETL (Master, Transaction and Fact) Table customization using Star Schema methodology with common primary key between client and customer DBA.
- Performed strong queries with SQL and NoSQL databases
- I maintained and manipulate a lot of data based on the metadata between SAP and iLog tool for business partner to supporting all apple products and platforms.
- Developing Source Database over relational databases.
- Performed administrative task on User/Role creation, cancellation, and administering.
- I worked as a subject matter expert on the entire apple products at the Confidential job site.
- Provide third tier production support for apple GCRM Platform.
Confidential, Smyrna, GA
SAP SD/CS (EAM) Consultant
Responsibilities:
- Consulting with the SOG (State of Georgia) End Users such as DDS, DHS, DJJ, DOC, DOR, etc, and Maximo End Users for requirement gathering.
- Analyze business challenges between SOG and Service Partners, and proposed a solution.
- Defined End User responsibilities and grants roles.
- Analyze third party software like Maximo and Click Schedule for tracking trouble tickets.
- Provided support for the SOG and GTA (Georgia Technology Authority) project rollout.
- Configured composite vistex system for agreement request and agreement.
- Customized and setup pricing that integrates into FI, SD and MM automatically.
- Setup basic functions for conditioning techniques
- Performed Unit Testing, Scenario Testing, Integration Testing, Regression Testing and User Acceptance Testing.
- Configured KOMK and KOMP with table mapping between SAP and Vistex.
- Customized IP type setup for SAP rebate and vistex document and transaction processing.
- Configured purchase order, service order and sales order system for business service partners such as Dell, AT&T and HP.
- Performed GAP Analysis from legacy systems to SAP Systems using RICEFW’s theory.
- Providing direct management for Reviewing and analyzing Procure to Pay business process - Purchase requisition process, purchase order process, goods receipt, and invoice receipt.
- Configured Vistex transaction documents such as bill backs/chargebacks, rebate, and credit management including incentives for their respective technicians involved for AT&T, Dell and HP service provider.
- Accural and settlement profile setup to rebate IP Document types
- Worked with EDI consultants for incoming claims from service partners.
- Conducted training and support for end users on SAP Easy Access on sales and service order creation.
- Testing of all Vistex transaction (Customer rebate, Sales Commission and Incentives, Purchase Rebate, Charge Back and Bill Backs)
- Configuration of left to right partner determination master data for service order assignment.
- Familiarity with Click schedule to track service delivery completion on severity tickets
- Integrated SD with WM for shipping and picking determination of ordered parts for third party clients.
Confidential, Carrollton, GA
SAP SD OTC Consultant
Responsibilities:
- Brainstorming, refinement and testing using the work flow for testing per-existing business scenarios using ASAP methodology.
- Contribute to Developing Assets, Accelerators, Point Solutions and Differentiators in the Sales and Distribution area.
- Assisting in ETL database Schema and job package development using BWA
- Configuration of SD organizational structure including sales area, distribution channels and divisions with references to Global Trade Service to meet all customers (export compliance) location.
- Configured condition techniques which allow the system to determine pricing for both goods and shipment costs with reference to the bill of material for complete product or parts.
- Construct technical and/or functional design specifications and use cases in accordance with provided standards and guidelines.
- Configured the entire sales documents for all table levels (header, line items and scheduling) which supports the Order management settings.
- Defined and configured the shipping and billing document types that reflects in the invoicing system for automatic billing and automatic billing cancelation.
- Support and configured EDI mapping for all transaction documents including 850 purchase orders, 810 invoices, and 856 advance shipping notices
- Defining and assigning labels for plants and warehouse departments which supports a global label system.
- Configured the conditioning techniques to determine the systems text and outputs for credit memo, packing list, picking list, and debit memo.
- Configure SAP SD to comply with the north American free trade agreementfor global partners
- Defining and determining Shipping, Picking and Routes with their respective condition.
- Configuration of Customer Master Records that serves as transaction recognition for Sold-to Party, Ship-to Party, Bill-to Party, Payer Records.
- Using VMI theory to adjust to multiple demands and batch priorities to replenish vendor inventory along with global ATP Logic checking per movement type.
- Accept responsibility for results of actions.
- Creation of material with reference to MRP, BOM, Valuation class, Batch Management, and base unit.
- Customizing of Inter/intra-company sales invoicing, to meet all customs (export compliance) with GTS (Global Trade Service)
- Configured Proforma Invoicing and Drop Ship with automatic PR with delivery scheduling.
- Integrating SD with FI/PP/MM as it is implied the strategic plan that I persuade my client to implement.
- Used the LSMW is an R/3 based tool that supports the transferring of data from non-sap systems to SAP R/3 once or periodically via batch input, direct input, BAPI's, EDI or IDOCs
Confidential
SME Technical Consultant
Responsibilities:
- Proposing deliverables to enhance current systems into SAP systems
- Assisting and consulting with help desk customer service rep on site
- Used ACSS to follow up with Internal Confidential wireless customers using the standard call sequence module to provide guardian for associates.
- Involved in Unit Level and systems integration testing.
- Identify gaps to task completion and effectively bring them to management for resolution.
- Listening and grading user performances.
- Proposed solution to enhance ACSS tool to generate CRM links for SAP transaction manipulation and Credit Card Processing.
- Conducting Training to End Users, managers and management people
- Scheduling and advising worker for training, educational and skills advancement program.
- Administer rebate customization and configuration for Confidential customers.
- Respond to customer inquiries and complains.
- Communicating with technical and functional consultants for enhancement such as user and customer exit blocking and other debugging activities.
- Contact vendors to research problems or questions about middleware server issues.
- Strong follow up with customers until issue is resolved.
- Work as a team player in a busy call center environment.
Confidential
SAP SD Functional Consultant
Responsibilities:
- Responsible for a Global Aerospace Sales Organizational structure using the global trade service technique (GTS)
- Brainstorming and troubleshooting for solving complex problems with the SAP system in the A&D Industry using ASAP methods.
- Configured the Sales Organizational structure for intercompany and intracompany processes.
- Setup and configured Internal Sales Organizations, linking them to sales areas.
- Defined, configured, and assigned plant, shipping points and loading points.
- Configured Order to Cash (OTC), Quotation to cash (QTC) Business Process which simply defines sales process from Inquiry, quotation in pre-sales activities, sales order, cash-sale order and rush order in post-sales activity.
- Customized their global availability to promise (GATP) systems for inventory, goods delivery status and including production and warehouse department checking controls with RLT.
- Shipping and billing document types, order pricing with wholesale pricing, contract, supplier list price (shipment cost), chargeback conditions, Access sequence and Rebate Agreements with hierarchy rebate, customer rebate and processing with Customer hierarchy. deliveries,
- Involved in BOM structure on how materials are bills accordingly and explosion (multi-tier BOMs)
- Justifying simultaneous structure by determination of the Item Category and assigning it to the Schedule line category.
- Credit Control and Milestone billing for contract customer and Credit control for billing of OR/CS customer.
- Customizing system currency converter, Tax and Vat calculation including configuration of outputs for master bill of lading.
- I assist the EDI consultant in developing and maintaining the EDI servers and channels that support the SAP system integration with other tool from our vendors.
- Configured (Customer rebate, Sales Commission and Incentives, Purchase Rebate, Charge Back and Bill Backs)transactions including setting up incoming claims for bill back transaction for SAP and Vistex through EDI channel
- Inventory and stock management for shipping and picking (outbound and inbound) procurement through supply network collaboration per movement type.
- Complex warehousing configuration with mock warehousing strategy.
- Automatic posting and billing with PGI configuration for a bill to be raised which eventually justifies my SD module and integrates into other module departments like FI/PP/MM/WM to support updates in inventory and also automated posting and delivery which allows FI consultant to determine revenues with Vistex support.
- Accural and settlement profile setup to rebate IP Document types
- Regulated the expected and unexpected event process of the system to analyses system progress or malfunction through EM/EH/TM
- Provided training for end users, managers and also prepared blueprints and documentation for the SD business structure for future references.
Confidential
SAP SD Lead Consultant
Responsibilities:
- Implement P2P business process - Purchase requisition process, purchase order process, and integrating SD processing into the Inventory, AR/AP/GLa, goods receipt, and invoice receipt.
- Mapping and debugging the system functionality with ABAP consultants to better serve the business purpose.
- Configured pricing procedures condition tables, condition type, access sequences, condition records for automatic pricing during sales order to cash processing and billing.
- Maintenance of special stocks - Consignments, subcontracting materials, third party materials, and stock transfers (Inbound and outbound) from staging area, plants and warehouse.
- Prepared and maintained customer master records for Sold-to Party, Ship-to Party, Bill-to Party and Payee Records as well as Material Master Records for material transactions in reference to inbound or outbound customer.
- Configured and sets up distribution channel, divisions and sales groups, and checkpoints with customer groups.
- Preparing item proposals with pre sales order, document types and number ranges (internal and external) for containers.
- Documentation identification in sales, shipping and billing face; as well as in their Levels in which they exist.
- Configured Logistic Execution system for route determination, transit and transportation planning time, shipping, picking and batch management.
- Configuration of scheduling agreement type sales document, and inter-company billing type document.
- Proficient in the order management configuration for all levels both in header, items and scheduling.
- Defined copy controls for all sales documents and worked on Sales Inquiry, quotation, rush order. Sample Sales order types for schedule/periodic testing and troubleshooting.
- Support sales needs for Order to cash sales and Quotation to cash sales.
- Customized and maintained pricing with wholesale price such as periodic/milestone billing, contracting, supplier list expenses determination, chargeback conditions, access sequence and rebates determination. Backward posting documentation with hierarchy rebate, customer rebate and processing with customer hierarchy and buyers group.
- Creation of invoices and costs for sales logs that can be used for analysis during integration.
- Integration into FI/PP/MM/WM and also used IDOc and EDI for data sharing between different parties.
