SAP Resume Profile

Career Objective

Further strengthen my SAP skills and gain required knowledge to develop as a competent SAP NetWeaver Consultant.
Utilize technical expertise and creativity to maintain a strong IT system environment.

Confidential

I am managing the implementation of Sorrento's SAP VAR support center which according to SAP standards should be including:
Installation and configuration of SAP Solution Manager, Implementation of the Service Desk, Maintenance Optimizer, SAP EarlyWatch Alerts, and Remote access to customer's productive systems.
Certified Support Consultants for SAP Business All-in-One.
Defined and documented support processes.
Professional marketing and communication materials.
Defined continues improvement process

Confidential

Participated in implementation of oracle E-Business Suit in GNPOC which consists of the following modules:
Oracle Financials Payables, Receivables, Cash Management, Budgets etc.
Oracle Enterprise Asset Management eAM for managing the company assets and track their maintenance activities.
Oracle Purchasing
Inventory Management.
Human Resources Management.
And now days I am participating also in the project of upgrading the system to Oracle E-Business Suit 11.9.10.2 and the database from 9i to 10g.

Confidential

Managed the implementation of Track-IT , a helpdesk management and IT assets tracking system in my company GNPOC to support more than 2,500 end users and track and manage the maintenance activities, IT assets, users and technicians training through more than 18 locations and three main support centers.

Professional Technical Skills

Confidential

Installation Configuration.
Security and Authorizations Management.
Monitoring Workload Analysis.
Problems Tracking Troubleshooting.
Performance Tuning.
Hardware Sizing and Planning
Software Logistics Transports Handling.
Patching and Upgrades.
System copy, refresh and migration.
Databases Management.
Backups, Restore Recovery.

Confidential

Creating and maintaining all the databases required for development and Testing.
Performing the capacity planning required for development and testing.
Performing the ongoing tuning of the database instances.
Installing the new versions of the Oracle RDBMS and its tools that access the Oracle Database.
Configuring the RMAN.
Planning and Implementing the Backup and Recovery Procedures.
Enforcing the Oracle Database Security.
Troubleshooting with the problems regarding the databases, applications and development tools.
Implementing the RAC and Datagaurd.
Oracle Networking Sqlnet Configuration .
As Users support
Working with both management and end users to support existing applications.
Developing, implementing, and tuning reports and functionalities in the existing applications according to business needs.
Co-ordinated a complete implementation of an ITIL compliant Service Desk solution for incident and message processing.

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