SUMMARY

• SAP Basis Consultant with 10 years of experience in support, migration, upgrade and full cycle implementations of SAP Business Suite, Netweaver and Solution Manager systems.
• Certified in SAP Basis Administration and OS/DB migration.
• Responsible for Implementation, support, upgrade and migration activities of SAP Business Suite and Netweaver systems hosted on Windows and UNIX platforms.
• Participated in RFP discussions and worked on SAP Basis architecture activities in lieu of SAP system setup & architectural design as per Business and Infrastructure requirements.
• Responsible for SAP Basis delivery activities and communicated the issues with peers and worked with teams in resolving them.
• Extensively worked with Infrastructure, Network, Storage, DBA teams in support of SAP Basis administration activities like Installation, Migration, Performance Testing, SAP systems network Communications, database management, Backup/recovery operations.
• Experience in Installation of SAP Business Suite (ERP, CRM, SRM) and Netweaver systems (BW, PI, Portal, Gateway) with PAS, AAS, ERS, ASCS, SCS components using SWPM and SAPInst tools.
• Experience in heterogeneous and homogenous system copy for SAP application systems R/3, ECC, ERP, SRM, CRM and Netweaver systems BI, GTS systems.
• Experience in handling SAP system hardware, OS and database migrations. Executed Multiple DR drills Confidential various clients.
• Experience in performing non - unicode to unicode conversion on SAP systems.
• Experience in performing SAP version upgrade, EHP upgrades on SAP application (R/3, ECC, ERP, SRM, and CRM), Netweaver systems (BI, PI and Portal) and Solution Manager Systems.
• Installed/upgraded ABAP & Java support packs using SAINT/SPAM and SUM tools. Performed patching on SAP JAVA systems using SDM/JSPM/SUM/TELNET tools.
• Effectively executed all the aspects of client management including Creating, Deleting and Copying Clients.
• Experience in HANA administration, troubleshooting and performance tuning activities.
• Profound understanding of SAP HANA Platform with knowledge on HANA migration activities.
• Experience in Solution Manager 7.0/7.1 implementation, support, maintenance activities.
• Carried out Maintenance optimizer, Technical Monitoring, Solution Manager Diagnostics, EWA and Wily Introscope with (Root Cause Analysis) scenario configurations.
• Implemented CHARM solution on Solution Manager 7.1 and handled support activities over Solution Manager upgrade. Involved in building the integration of solution manager with HP-ALM and the third-party incident management tools.
• Handled Basis administration activities on non-ERP systems like SAP SRM, BW, PI, Portal, Gateway, GRC, SLD, BOBJ, SAP Mobile Portal,. Mobile Platform 2.3 & 3.0, Relay server.
• Extensively configured communication channels using SFTP - SAP & Seeburger, IDOC, RFC, SOAP, FILE, JDBC, Mail and HTTP Adapters for both inbound and outbound data processing.
• Involved in fine tuning the delivery metrics for SAP BOBJ reports as part of process improvement activities with focus on end user requirements.
• Good experience in Transport Management System (TMS) - Complete setup of Correction and Transport System (CTS+).
• Knowledge on SAP Basis Support for SAP ERP financial activities like LSMW, tracing issues related to auto payment programs etc.
• Setup all RFC connections and created partner profiles with various inbound and outbound parameters.
• Well versed in SAP Spool administration and local/remote printer issues.
• Good Experience in oracle database administration. Performed oracle database upgrades, patch set upgrades, SBP and CPU patch updates as and when required.
• Strong practice of Database backup, Archiving, recovery process.
• Performed ADS, SSL and SSO setup on SAP systems.
• Worked closely with data conversion and interfaces team during cutover phase.
• Complete support for existing production environments including post cutover firefighting to day to day trouble shooting.
• Skilled in accurately estimating work requirements for implementing any changes on the landscape or the single system.
• Involved in planning SAP Installations including System Sizing (Capacity planning), Disk / Storage / Server Layout, and overall System Installation Plan.
• Participated as a key member of the SAP Infrastructure team to provide the technical deliverables for SAP Basis and infrastructure projects.
• Supported project teams during the development cycle and provide technical/infrastructure support during deployments.
• Provided implementation and technical support for 3rd Party applications which are an extension of the SAP applications landscape.

PROFESSIONAL EXPERIENCE

Confidential

SAP Netweaver Basis Consultant

Responsibilities:

• Provide technical expertise in maintenance, and support of SAP systems - SAP ERP, CRM, Netweaver BW, Portal, PI, GRC and Solution manager systems on Windows Server 2012 + Oracle 11.2.0.4 / Sql Server 2012.
• Provided support for solutions configured on solution manager 7.1.
• Provided support for inbound/outbound message processing of SAP PI Interfaces.
• Extensively configured communication channels using SFTP - SAP & Seeburger, IDOC, RFC, SOAP, FILE, JDBC, Mail and HTTP Adapters for both inbound and outbound data processing.
• Compiled the dependencies with datacenter migration of non-sap servers (SFTP, FTP, File share, on-sap databases) with day to day SAP operations.
• Planned and carried out SAP operations as required for the migration of non-sap servers.
• Performed maintenance activities on SAP systems as required for DNS migrations.
• Compiled SAP PI Interface source and target destination required for production cutover activities for migration and implementation projects.
• Worked closely with development/business teams in testing the message processing over interfaces.
• Performed SAP non-production system refreshes from production systems using database backup/restore method.
• Performed Accenture DCM & Cloning add-on installation on SAP HR systems.
• Compiled activity list for operation of SAP production & non-production systems during monthly maintenance of windows servers.
• Carried out analysis on daylight time saving changes on SAP systems and performed startup/shutdown activities as required.
• Compiled information on SAP GUI 740 Patch 12/13 update, SNC encryption and SAP GUI Screen Reader Extension for JAWS.
• Performed Onapsis patch updates on SAP systems and worked on fixing the security issues reported by Onapsis tool.
• Carried out EWA analysis, compiled database parameter changes and performed SAP Patch updates accordingly.
• Carried out requirement analysis for configuration of SAP PI Integration monitoring.
• Performed ST-PI & ST-A/PI plugin update on SAP ABAP systems.
• Performed SAP PI RDBMS J2ee driver profile and configtool parameter changes.
• Worked on LMDB sync issues in solution manager.
• Provided support for operations of SAP Hana database installed on SUSE Linux.
• Carried out SAP HANA administration activities, configured SAP HANA Studio, modifying of *.ini files, Stopping, starting and restarting SAP HANA services
• Monitoring HANA DB systems and Alerts using HANA STUDIO.
• Backing up and recover activities in SAP HANA Database.
• Performed SAP GUI scripting parameter changes in ERP, BW & HCM systems.
• Solve Issues with Transport Management system and Integration issues with solution manager.
• Performed SAP CLM contract document extraction activity.
• SAP PI communication channel errors with file share issues were addressed and erred messages were reprocessed successfully.
• Have applied SSL certificates for Ariba interfaces and tested message processing over Ariba Interfaces.
• Updated renewed SSL certificates in SAP PI and adapted communication channel configurations
• Updated SAP Netweaver key store views with remote host certificates.
• Business systems were setup in SAP SLD required for operation of SAP PI interfaces.
• Worked with Vendor/Business teams in renewing PGP keys in SAP PI and testing of encrypted message processing over interfaces.
• Consolidated SAP PI Banking interface details required for Production operations and worked with Business/Vendors in resolving message processing issues.
• Compiled SAP PI Interface source and target destination required for production cutover activities for migration and implementation projects.
• SAP PI communication channel errors with file share issues were addressed and erred messages were reprocessed successfully.

Confidential

SAP Netweaver Basis Consultant

Responsibilities:

• Provided Technical expertise in designing the solution for Success Factors Integration with the SAP Data Services/SAP BW (ABAP) for building BW reports on Talent management and Talent Acquisition data.
• Setup SAP Data Services 4.2 with SAP Business Objects 4.1 systems installed on Red Hat Linux + Oracle 11.2.0.4.
• Provided Issue bases support for SAP Netweaver BW 7.4 ABAP installed on Hana database + Red hat Linux.
• Provided support for of SAP Business Objects BI Platform 4.1 Support Pack 2 systems setup on SQL Server 2012 + Windows 2012.
• Configuration of SAP Data Services 4.2 SPS6 and integrate with SAP Netweaver BW 7.4 ABAP.
• Integrate Data services with success factors for retrieving the data and transferring data to Success Factors.
• Involved in requirement sessions for designing SAP Netweaver BW 7.4 Basis and Security to accommodate success factors talent Management and talent Acquisition data.
• Handled Solution Manager issues and Optimized alerts in accordance with satellite system behavior.
• Provided solution for SAP BW, Business Objects and Data services security.
• Provided support for operations of SAP Hana database installed on SUSE Linux.
• Monitoring HANA DB performance metrics and Alerts using HANA STUDIO.
• Homogeneous System Copies on different databases like Oracle and HANA database
• Handled SLD registration for HANA Database.
• Involved in setting up the single sign on for Bex Reports and Bex Analyzer.

Confidential

SAP Netweaver Basis Consultant

Responsibilities:

• Provided technical expertise in deriving the solution options for SAP HR Payroll consolidation.
• Finalized the upgrade path required for the global HR payroll consolidation.
• Tuned solution manager for generating stack XML for EHP6 upgrade on SAP ERP 6.0 EHP4 ABAP.
• Downloaded EHP6 software, plugins and SAP ERP HCM ABAP localization package for Saudi Arabia and UAE.
• Performed EHP6 upgrade on SAP sandbox ERP 6.0 EHP4 ABAP and performed pre-post upgrade activities as part of this upgrade.
• Performed EHP6 upgrade using SUM tool on SAP Development ERP 6.0 EHP4 ABAP system.
• Derived SAP Refresh check list for Quality system refresh from production system.
• Completed quality system refresh from production database backup using db restore/recovery method.
• Performed EHP6 upgrade using SUM tool on SAP Quality ERP 6.0 EHP4 ABAP.
• Installed SAP ERP HCM localization package for Saudi Arabia and UAE on development and quality systems.
• Performed EHP6 upgrade using SUM tool on SAP Production ERP 6.0 EHP4 ABAP system.
• Performed Portuguese language installation and setup on sandbox, development, quality and production systems.

Confidential

SAP Netweaver Basis & CHARM Consultant

Responsibilities:

• Provide Technical expertise in supporting SAP applications - ERP 6.0 EHP7, SRM 7.0 EHP3 (ABAP stacks) and Netweaver 7.4 systems PI, Portal, Gateway (JAVA stacks) installed with PAS, AAS, ERS, ASCS, SCS components on SQL Server 2012 + Windows Server2012.
• Handled support activities on Netweaver BW 7.4, SAP Netweaver 7.4 NWDI and SLD products Installed on Windows 2012 + SQL Server 2012.
• Provided support for SAP Business Objects BI Platform 4.1 Support Pack 2 systems installed on Windows Server 2012 + SQL Server 2012.
• Handled operational issues on SAP Portal on Device, SAP Mobile Platform 2.3 & 3.0, Relay server and integrated SAP Netweaver gateway systems.
• Handled issues related to Solution Manager 7.1 SP10, LMDB setup and added Satellite Systems, Configure Early Watch Report.
• Upgraded SAP SRM 7.0 EHP3 SPS01 to SAP SRM 7.0 EHP3 SPS06 using SUM for SAP Fiori Implementation.
• Configured Fiori apps on SAP Gateway and SAP SRM systems for enabling shopping cart approvals.
• Provided support for operations of SAP Hana database installed on SUSE Linux.
• Carried out SAP HANA administration activities, configured SAP HANA Studio, modifying of *.ini files, Stopping, starting and restarting SAP HANA services
• Monitoring HANA DB systems CPU %, Performance, Disk volumes and Alerts using HANA STUDIO.
• Backing up and recover activities in SAP HANA Database.
• Handled SAP Hana DB refresh of SAP BW systems using SAP standard procedures.
• Performed Installation and configuration of Analysis Office and Design studio on SAP BO 4.1 SP02.
• Provided solution for basis activities for the Integration project and Landscape Release strategy.
• Performed SAP system refresh/copy on the SAP ERP & SAP SRM systems using the SAP standard procedures.
• Configure SLD, Setup CTS and CTS+.
• Applied Support Stacks, add-on packages and Kernel Patches.
• Deployment of Java Support Packages and SCA files through JSPM.
• Monitor periodic data loads from R/3 to BW and working on the issues related with.
• Configured SMD/Wily and CCMS thus ensuring end to end monitoring is setup across the landscapes.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment and solution assignment.
• Implemented CHaRM, established workflow with Email notifications and alerts, set up charm for all clients in ECC development system.
• Set up CHaRM including technical configuration of all necessary SolMan and Remote System components.
• Performed Maintenance Optimizer Setup/Operation; Project Administration including creation project and changing types within Solution Manager (Template, Implementation, Maintenance, and Upgrade), as well as the administration of them (templates, document types, standards, team member).
• Incorporate new projects and landscapes, and engage in Change Management process definition and operations.
• Worked with Projects, Task lists, Logical components, SMSY, RFC connections and work flow, established retrofit functionality.
• Assisted in Business Partner Management (DSWP/BP) including general setup, mass setup, and iBase component assignment for Service Desk issues.
• Performed Urgent and Normal corrections using multilevel development environment Solution Manager Charm. Carry out transports on request of authorized people across the landscape.
• Configuration of ADS, SSO, SSL on SAP systems.
• SAP Router configuration and provide access to the SAP support for the OSS messages opened
• Configured clients and performed client copies between clients and systems.
• Periodic Support for problem determination and resolution.
• Printer definition and email configuration (SAP Connect) within SAP and troubleshooting the issues associated with it.
• Setting of Operation Modes and logon load balancing configuration.
• Implemented the changes across the SAP systems as per the Early Watch reports generated.

Confidential

SAP CHARM Consultant

Responsibilities:

• Providing End to End SAP CHARM standard Implementation solution on Solution Manager 7.1 SPS10.
• Implemented ChaRM, established workflow, set up charm with dual clients, Established retrofit functionality.
• Set up CHaRM including technical configuration of all necessary SolMan and Remote System components.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Performed Maintenance Optimizer Setup/Operation; Project Administration including creation project and changing types within Solution Manager (Template, Implementation, Maintenance, and Upgrade), as well as the administration of them (templates, document types, standards, team member).
• Worked with Projects, Task lists, Logical components, SMSY, RFC connections and work flow.
• Incorporate new projects and landscapes, and engage in Change Management process definition and operations.
• Solve issues with TMS (Transport Management System), background jobs, kernel patch upgrade.
• Monitor and analyze the transport issues and logs on the servers which were installed on HP-unix.
• Design and develop solutions for operational metrics gathering and reporting.
• Assisted in Business Partner Management (DSWP/BP) including general setup, mass setup, and iBase component assignment for Service Desk issues.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Setup Work Center, Incident Management, early watch alerts.

Confidential

SAP Netweaver Basis Consultant

Responsibilities:

• Providing End to End Basis Support for the SAP systems configured with high availability.
• Performed disaster recovery drills for all the SAP systems Confidential disaster recovery site.
• Created, Managed, Release, and Import Requests for transports using CHARM and streamlined the CHARM process Confidential Confidential .
• Setting up SAP database online/offline backups and other technical process setup for better monitoring and analyzing the performance related issues.
• Setup and Configure Solution Manager Early Watch Alerts, System Monitoring, Central system administration, Job scheduling management, Business process management, Charm and Maintenance optimizer.
• Monitor and tune systems to include Development, Quality Assurance System, and Productions, and coordinate with the SAP Online Service System and Early Watch Services.
• Prepare the source, target and central systems for data transfer and define data transfer scenarios and POC for data transfers.
• Transfer the data for various scenarios including data scrambling for HCM and document the process.
• Set up CHaRM including technical configuration of all necessary SolMan and Remote System components.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Assisted in Business Partner Management (DSWP/BP) including general setup, mass setup, and iBase component assignment for Service Desk issues.
• Worked with Projects, Task lists, Logical components, SMSY, RFC connections and work flow.
• Created, Managed, Release, Import Requests for transports using CHARM.
• Fixing all the SAP Solution Manager CHARM security issues.

Confidential

SAP Netweaver Basis Consultant

Responsibilities:

• Provide technical expertise in OS migration, Unicode conversion and upgrade of SAP R/3 4.7EE EXT110 on Oracle database.
• Provided Solution options for OS Migration, unicode conversion and SAP Upgrade (using SUM tools).
• Performed Solution Manager 7.1 installation on AIX 7.1(UNIX) with Oracle database.
• Performed Maintenance Optimizer Setup/Operation; Project Administration including creation project and changing types within Solution Manager (Template, Implementation, Maintenance, and Upgrade), as well as the administration of them (templates, document types, standards, team member).
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Performed Basic, Managed system and LMDB configuration on Solution Manager 7.1 SPS11.
• Performed Oracle database 9.2.0.8 installation on Windows 2003 standalone server.
• Standalone installation of SAP R/3 4.7EE EXT 100 on Windows Server 2003 with oracle database 9.2.0.8.
• Perform homogeneous system copy of SAP R/3 4.7 EE EXT 110 from windows 200 to Windows 2003 on Oracle database 9.2.0.8.
• Performed Oracle upgrade from 9.2.0.8 to 10.2.0.4.
• Performed pre-unicode conversion tasks prior to OS Migration.
• Perform Oracle database 11.2.0.3 installation on AIX 7.1(UNIX) and update Oracle SBP patches.
• Perform heterogeneous system copy of SAP R/3 4.7 EE EXT110 from windows 2003 to AIX 7.1 on Development, Quality and Production systems.
• Performed post unicode configuration activities on SAP R/3 4.7 EE EXT110 on Development, Quality and Production systems.
• Completed SAP R/3 4.7 EE EXT110 upgrade to SAP ERP 6.0 EHP5 on AIX 7.1(UNIX) using SUM tool on Development, Quality and Production systems.
• Worked on issues w.r.t saprouter connectivity and configure SAP Backups to disk.

Confidential

SAP Basis Administrator

Responsibilities:

• Provide technical expertise in supporting ECC 6.0 Systems, Oracle database 10g, HP-Unix and system refreshes.
• Performing system refresh of SAP ECC 6.0 quality system using production database backup.
• Generate control files on production and modify the control file for the quality database recovery.
• Perform database post refresh activities like setting up the schema credentials and assigning the authorizations for schema and standard sap database users.
• Responsible for performing the Oracle patch set upgrade and updating the patches for every quarter.
• Responsible for daily, weekly, monthly and quarterly system checkups and troubleshooting
• Involved in setting up Transportation Management system (STMS) and transported change requests across Dev, QA and Production systems
• Responsible for the data backup to the disc and transfer it to the transition server, setting up of cron jobs, creating ftp users.
• Imported and maintained startup/default/instance profiles, Op mode and Logon group maintenance.
• Manage the updates, checking the database alert log, OS log and R/3trace files.
• Performance analysis and workload analysis, identifying the performance bottlenecks.
• User Management in SAP Web AS Java and Monitoring SAP Web AS Java.
• Analyzing SQL Statements for expensive SQL Statements related to performance issues.
• Responsible for clock changes (Day Light Savings on/off) on SAP systems.
• Involved in scheduling backups and archives and restoring data when required.
• Check daily logs in all SAP systems for Oracle database growth, programming failure dumps and/or failed batch jobs

Confidential

SAP Basis Administrator

Responsibilities:

• Provided support for SAP database backup and recovery activities as per the backup strategies adapted.
• Checking the Backups regularly (Offline/Online).
• Starting and Stopping SAP systems the systems during the weekend UNIX server (Aix) maintenance.
• Manage database online/offline backups/Incremental backups.
• Perform database recovery using the backups in tapes as and when required.
• Working on database issues using BR Tools.
• Setting up cron jobs.

Confidential

SAP Basis Administrator

Responsibilities:

• Generations of SAP Health checks/system monitoring (Daily, Monthly, Quarterly).
• Transporting the customizing change requests, analyzing Action logs and transport logs, discussing the impact of the changes (with the requestor, with the transport manager) before application of the transport requests.
• Schedule and check for Successful completion of the Database Back-up, Monitoring and analyzing Backup logs.
• Communicating with the IBM customers of different Geos when a change has been raised, discussing / analyzing the impact of the change(s).
• Managing Clock Changes for SAP Systems, Client administration, operation mode analysis, configuration of printers & User administration.
• Monitor IDoc processing, IDoc status (ALE Audit) and RFC status - Evaluate issues and fix or call out as necessary.
• Monitoring, scheduling of batch jobs, analyze system log and recovery of batch jobs.
• Monitor and Maintain Problem / Change queue - Review / Analyze / Implement the changes accordingly.
• Plan, coordinate and execute SAP technical upgrades - Kernel Patch & Support packages.