SUMMARY:

• A position with a growth oriented organization involving program management, systems information technology, procurement information systems development and administration, and strategic planning and development with a significant focus on enhancing a company’s system services.
• 20+ years of experience in managing teams; supporting local area networks, and in the development of job specific applications that includes application deployment, office management and network administration domestically and for the U.S. Government overseas. An accomplished, international professional with the below work history:

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Process gathering: Worked with our client to gather the requirements for an electronic timekeeping system. Once requirements were vetted, they were given to our systems group who built the timekeeping system.
• Project Planning / Implementation: Used Company developed PMIS system to help define projects KPI, plan, implement and manage an electronic time keeping system.
• Change Management: Worked with timekeeping department to develop a plan to change their business model from manual timekeeping to electronic timekeeping. This included changing the workers thinking from being data entry clerks into becoming data analysts / timekeeping trainers.
• Training: Developed Company timekeeping policies and training materials based on the contractual requirement.
• Process Improvement: Worked with company doctor to take their existing medical database to make it more functional. Enhanced original database by creating automated indicators that would alert the medical staff as to when one of our employees was due for a vaccination or physical.
• Problem Solving: Worked with document control department to develop company standard archiving procedures and database.
• Contingency Planning: Worked with company IT group and timekeeping department to develop an Electronic Timekeeping Contingency plan as well as a Payroll Distribution Contingency plan.
• Contract Management: Worked with all groups within the company to ensure that we were compliant with our contract with our client.
• Service Agreements: Worked with several medical providers within the area of operation to setup medical service agreements for our employee medical needs.
• Bidding / New work: Successfully bid on and won several local service contracts with various companies within the Bagram Airfield base.

Confidential

Sr. SCA / Procurement Systems

Responsibilities:

• Contract Analysis: Reviewed subcontracts that were pending litigation and provided a written risk analysis along with detailed research notes, documentation and a close out plan.
• Vendor Management: Setup, deployed and administered a company developed Vendor Management system for KBR Government Services groups State Side operations.
• Data Mining: Assisted team members through data mining within company contract document management system (Documentum) as well as SAP.
• Problem Solving: Developed a number of tools within MS Excel and MS Access to aid in research data collection, time management, as well as a subcontract file archiving system.
• Contract Management: Provided invoice analysis bases on the signed contractual requirements to ensure the subcontractor was paid the correct amount and that KBR did not over pay the subcontractor.

Confidential

IT Manager

Responsibilities:

• Project Management / Planning: Established a Project Charter along with a booklet detailing the steps to be taken within the project. Used MS Project to plan and managed the implementation of a full JDE rollout as well as an upgrade.
• Process Gathering: Worked with department leads to ensure their processes were defined and mapped within the ERP.
• Operation Management: Provide order and structure to existing IT department to establish a functional support group. Managed a group of eleven IT support technicians along with several ERP consultants.
• Problem Solving: Assisted in the development of a help desk application that we used to track IT issues and resolve user problems.
• Asset Management: Establish a method of effectively track and identify company IT assets.
• Network Management: Worked with Overseas support group to establish a WAN/LAN at all of the job sites to include barges.
• Team Building: Worked with existing staff to evaluate strengths and weaknesses. Once identified, I created an office hierarchy which consisted of supervisors, leads and desktop support technicians. This helped to provide clarification of job duties as well as to make a stronger team.

Confidential

Sr. Procurement Systems Specialist

Responsibilities:

• Process Lead: Lead a team that worked with the Procurement department and Subcontracts department to map out current business process so they could be translated into SAP (R3) /SRM roles. All process / roles were mapped into MS Visio. Once requirements were gathered, I created a project plan using MS Project.
• SAP (R3) /SRM Technical Lead: Worked with Basis group to define procurement/subcontracts roles within SAP (R3) /SRM.
• Data Load: Worked with Procurement / Subcontract SME’s to determine which legacy and current data would be uploaded into SAP (R3) /SRM. Once the data was entered into Excel, worked with Basis group to ensure it was imported correctly.
• Reporting: Worked with Business Warehouse (BW) group to have custom reports created for the procurement /Subcontracts and Account departments. Once the reports were created, a dashboard was created and deployed to the perspective departments for easy access.
• Form Design:
• Worked with Procurement / Subcontracts to design and create custom Purchase Order and Subcontracts forms for SAP (R3).
• Designed SAP (R3) /SRM access request form
• Created a Master Data request form that included a process guide to obtain the appropriate approvals.
• Systems Design: Worked with Basis group to define and test a third party RFP/RFQ web application (RFX) that interfaced with SRM/SAP
• Technical Writing:
• Created and SAP (R3) / SRM step by step how to manual.
• Created multiple training aids for SAP (R3) /SRM/RFX
• Training: (Full Life Cycle P2P)
• Trained Procurement / Subcontract / Material Control employees throughout The Middle East and Houston to use the Procurement Modules with SAP and the shopping cart within SRM
• Trained Procurement / Subcontract employees to use RFX in conjunction with SAP (R3) /SRM
• Trained Accounting department to use the accounting module within SAP (R3) to update the payment information per purchase order and subcontract.
• Vendor Management: Lead a three day training class for the top fifty vendors in Dubai. They were trained on how to register their company within KBR’s vendor management system as well as bid on RFP/RFQ via KBR’s online web application (RFX).
• Master Data:
• Catalog - Worked with field Material Control departments / inventory warehouses to gather and clean data before it was uploaded into SAP (R3) /SRM.
• Boilerplates - Worked with Procurement / Subcontracts to upload their boiler plates into SAP (R3)
• Cost Centers - Worked with Project controls to upload project specific cost centers as well as creating a method for requesting new cost centers to be added or old ones to be disabled.
• Data Exports / Imports:
• Worker with Freight Forwarder used by the company to create an EDI that would send SAP (R3) Purchase Orders to the Freight Forwarder.
• Worked with Freight Forwarder to create an EDI file that would send receipt information from their system to SAP which would close out the SAP (R3) purchase orders.
• Worked with Basic group as well as KBR Accounting and Project controls department to define and create an import program for importing new cost centers and various accounting information to include exchange rates.
• Application Support: Provider SAP (R3) / SRM / RFX user support via online ticket system. Also visited the various office locations to provide follow up training and support.
• Operational Management: Managed a team of eight SAP (R3)/SRM support technicians who were located throughout The Middle East.
• Application Training: Attended and completed an SRM configuration class that was operated by SAP

Procurement Systems Manager

Responsibilities:

• Project Management / Planning: Worked with departmental leadership to develop the scope for the deployment of a Global Procurement system. Once the scope was defined, I created a project plan using MS Project.
• Process Gathering: Worked with the Procurement department to gather work processes so they could be translated into Procurement System roles (Purchasing Plus).
• Application Configuration: Worked with Purchasing Plus programmers to have the application custom fit to work within the KBR procurement business model.
• Technical Writing: Created role specific training manuals for the Procurement, Subcontracts, Material Control, Accounting and Receiving departments to use Purchasing Plus.
• Operational Management: Managed a support staff of twelve, seven in Houston Texas and five throughout The Middle East. The user community that was supported was over fifteen hundred.
• Data Export / Import:
• Worked with Freight Forwarder used by the company to create an EDI to export Purchase Order information to the freight forwarded and to import receipts from the freight forwarder into Purchasing Plus.
• Worked with Project Controls department to create a connector to upload cost center data.
• Reporting:
• Worked with Management to create project specific metrics that were used to report to the client.
• Worked with the various departments within KBR to create custom report based on each department’s requirements.
• Form Design: Worked with Procurement department to create a custom Purchase Order forms. The forms that were used within Purchasing Plus were smart forms and depending on the type of Purchase Order that was created, a specific Purchase Order form would print. The Purchase Order forms for Kuwait had to print with three decimal places and round on the third decimal place instead of the second as in the United States
• Portal: Helped setup a Portal Page for the user community. The page allowed the users to download training materials, read FAQ’s, request support and see when schedule maintenance would be performed.
• Master Data: Setup a team consisting of four Material Controls people to scrub existing Master Data that was gathered from the field before uploading into Purchasing Plus. This team was also responsible for enter all new data. The Master Data consisted of the following data:
• Vendor Data
• Material Catalog Data
• Boiler Plates
• New User / Existing Users

Confidential

IT Manager

Responsibilities:

• Operational Support: Provided desktop support for the office
• Asset Management: Setup an asset management database to track all company IT hardware
• Departmental Information: Created a database to catalog all IP addresses that were reserved for servers, printers and routers.
• Server Administration: Provide server administration for five servers, one Novel server (PDF) and four UNIX servers.
• Network Administration: Provided network administration for a company WAN/LAN that had offices in three States. Assisted in setting up a company VPN server.
• Application Support: Provide training and support for company developed applications.

Confidential

MIS / IT Manager

Responsibilities:

• Operational Management: Managed staff of ten IT support technicians and ten commo technicians.
• Desktop Support: Setup and issued over four computer to the office staff.
• Help Desk: Worked with one of the IT technician to create a custom Help Desk ticketing system
• Network Administration:
• Evaluated network speed and created a presentation to upper management showing the benefits that we would achieve by upgrading our network backbone to fiber optics. Once approved and upgraded, the network speed increased by 98% allowing some departments to downsize. The increase network speed increased the productivity which in turn saved the company money since the number of people to input the data was now less. All three jobs sites within the Kosovo region to include Macedonia were upgraded to fiber optics.
• Setup a Microwave shot between the KBR Support office in Ferizaj Kosovo and Camp Bondsteel. This shot allowed the users at Camp Bondsteel access to the entire LAN. The shot also allowed the IT technician at the support office access to remotely troubleshot the BDC/Print server at Camp Bondsteel
• Responsible for LAN/WAN connections within the Kosovo region to include Macedonia. The WAN was part Balkan domain that was connected to the KBR Global domain.
• Application Support: Provided support throughout the Balkans for a Procurement application (POLOG) and an Inventory Control application (ICS).
• Server Administration: Responsible for four Windows servers, one BDC, one Exchange Server, one Print Server and one File server.

IT Technical Analyst / Master Data Manager

Responsibilities:

• Application Support: Provided technical support to all KBR Balkan offices for three company built application that were used by the Procurement, Material Controls, and Issue and receiving departments. The application were as follows:
• POLOG - Purchasing / Subcontract system that was used by all KBR Government service offices
• MTS - Material tracking system that was used to track purchased material from the States to their final destination with the Balkan theater.
• ICS - Inventor control system that was used to receive, issue and track on hand inventory
• Master Data: Managed a group of three individual who were responsible for all Procurement Master Data throughout the Balkans and Houston. The Master Data included boiler plates, new vendor entry, new user entry, and new material catalog descriptions.
• Network Administration: Worked with a team that created, setup, and deployed a Balkan Domain by consolidating three smaller domains into one large domain. The creation of the Balkan Domain allowed for the KBR Corporate office to create a trust relationship which in turn provides access to the corporate environment.
• Server Administration: Built and deployed the primary domain controller (PDC) for the new Balkan Domain.

Data Base Administrator

Responsibilities:

• Application Support: Provide application support for two company created Procurement / Material Control applications
• Requirements Gathering: Worked with Warehouse managers in the Balkans to gather requirements for an inventory control system that would be used to receive, issue and inventory materials
• Application Development: Worked with programmer to develop an Inventory control application. This application was deployed to the Balkans and used at all locations. The application provided the project with a means of cross leveling materials which in turn saved them money by not having to buy materials that we already in country. Once application was fully developed, I transferred to Bosnia to deploy and administer the application.

Technical Analyst / Scheduler

Responsibilities:

• Network Administration: responsible for setting up field network in support of PCS systems at client locations
• Proposal Writing: Assisted in the preparation of business proposal as well project scheduling.