SUMMARY

• Senior SAP professional with 7+ years of experience in installation, configuration, upgrade, and support of SAP R3 4.7, ECC, BI/BW, Netweaver 7.4/7.3/7.0/2004 , CRM, SRM, XI/PI, SCM, Enterprise portal, BPC, BOBJ and Solution manager systems.
• Lead experience in various SAP implementations, Upgrades.
• Involved in Two full life cycles implementations.
• Installation and configuration of ABAP, Java and also dual stack (ABAP + Java) systems.
• Installation and patching of BPC 7 (Business Planning and Consolidation).
• Experience in EHP upgrades, version upgrades and Unicode conversions.
• Extensive experience in all aspects of SAP Basis Administration including Client Copy/ Export/ Import, System Copy/ Refresh, Support Packs, Kernel Upgrades, Spool Administration, Background jobs, Workload Analysis, SAP workplace monitoring using CCMS, Backup/Recovery, Add - On installations, System Monitoring/ Maintenance, Performance Tuning and applying OSS notes.
• Configuration and maintenance of online/offline backups, restores and recoveries
• Experience in Java stack administration using tools like NWA, Visual admin, Configtool, jcmon, JSPM.
• Experience in working with SAP systems on both Windows and Unix platforms
• Experience in performance tuning of SAP systems and have excellent troubleshooting skills
• Experience in SAP security like user administration, Role/profile maintenance.
• Maintain and support RMAN, OEM, RAC, Databases and Data Guard environment.
• Provide expert level tech support to various DoD org Oracle RAC DG databases.
• Implemented Solution Manager - maintenance optimizer, alert configuration, Early Watch Alert (EWA) setup, Central system monitoring.
• Implementation of SAP web dispatcher
• Good knowledge on Unix shell scripting
• Worked on SAP systems with Oracle backend, OSDB and also SQL server.
• Database administration using brtools like adding data files, updating DB stats, and DB check.
• Configuration and administration of Transport Management System(TMS),importing transports
• SAP License management - Request new SAP License, maintain certificates and apply.
• Creation of Single Sign on (SSO) certificates and importing them into ABAP and Java stack systems
• Good at System profiles, Operation modes & performance monitoring at various levels like OS, DB and R/3 Application.

TECHNICAL SKILLS

ERP: Netweaver 2004/2004s, ECC 5.0/6.0, Solution Manager 6.0/7.0, Enterprise Portal, BI/BW, XI/PI 7.0.

O/Systems: Linux, Windows 2003/2000/NT.

Databases: Oracle 11g/10g/9i, SQL Server, HANA

Tools: BPC, Business Connector, Service-now, Foot Prints, OTRS

GUI Tools: SAP GUI 6.20, 6.40, 7.10, 7.20

Packages: MS Office (Word, Excel, Power Point, Outlook)

PROFESSIONAL EXPERIENCE

Confidential, IL

Senior SAP Basis / Netweaver Consultant

Responsibilities:

• Involved in transition of project.
• Given Playback sessions to client SME.
• Lead for coordinating with various teams like DB, SAN, UNIX.
• Help in defining IT strategy related to SAP landscape optimization
• Dealing with users on tickets and performance issues.
• Applied support packages using SPAM/SAINT, upgrading kernel patches and implementing OSS notes
• Performed system refreshes for ECC, BW, CRM, SRM using SAP standard system copy (backup/restore) method.
• Performed Web dispatcher Upgrade.
• Planning and management of upgrades and various tasks.
• Requirements gathering from client and designing solution strategy.
• Changing source system connections (ECC, CRM and SRM) in BW.
• Java stack administration using tools like JSPM, visual admin, configtool, jcmon, jsmon and NWA
• Recalculate good BW statistics for Infocubes.
• OSS related tasks like creating developer keys, access keys, and maintaining service connections.
• Configured STMS, Transportation of developments across systems in landscape and troubleshooting for failed transports.
• Performance tuning of the SAP systems to reduce workload on the CPU, memory and disks to improve the performance of the system.
• Monitored buffers, lock entries, dump analysis, DB logs, disk utilization & troubleshooting, table space growth, table space/table fragmentation, corrupt or missing indexes, DB alert files and traces, Analyzed database checks on periodic basis.
• Integrating upgraded system with BW, CRM, and enterprise Portal.
• Scheduling and monitoring background jobs. Troubleshooting failed jobs if any.
• Implementing recommendations given by EWA report, RTCC tool and sappfpar tools.
• Bi-Weekly System refresh.

Environment: ECC 6.0, BW 7.1, CRM 7.0, Enterprise portal, BOBJ, SRM, Solman, Web dispatcher, AIX, Linux, Windows, Oracle, SQL server

Confidential, NJ

Senior SAP Basis/Netweaver Consultant

Responsibilities:

• Performed EHP upgrade from EHP 5 to EHP 7 using software update manager (SUM).
• Performed EHP upgrade from SRM 7.0 EHP1 to SRM EHP2 using Software Update Manager (SUM)
• Performed system refreshes using SAP standard system copy (backup/restore) method by software provisioning manager (SWPM).
• Applied support packages using SPAM/SAINT, upgrading kernel patches and implementing OSS notes
• Java stack administration using tools like JSPM, visual admin, configtool, jcmon, jsmon and NWA
• Recalculate good BW statistics for Infocubes.
• OSS related tasks like creating developer keys, access keys, and maintaining service connections.
• Configured STMS, Transportation of developments across systems in landscape and troubleshooting for failed transports.
• Performance tuning of the SAP systems to reduce workload on the CPU, memory and disks to improve the performance of the system.
• Monitored buffers, lock entries, dump analysis, DB logs, disk utilization & troubleshooting, table space growth, table space/table fragmentation, corrupt or missing indexes, DB alert files and traces, Analyzed database checks on periodic basis
• Scheduling and monitoring background jobs. Troubleshooting failed jobs if any.
• Implementing recommendations given by EWA report, RTCC tool and sappfpar tools.
• Creation, deletion, locking, unlocking, and password reset for users.
• Creation, modification of roles and profiles and assign appropriate roles to users

Environment: SAP R/3 ECC 6.0, BW, SRM, Enterprise portal, Solution manager 7.1, Oracle 11g, AIX

Confidential

Senior SAP Basis Admin

Responsibilities:

• Common upgrade and Unicode conversion of R/3 4.6 to ECC6 (CUUC).
• Integrating upgraded system with BW, CRM, and enterprise Portal.
• Designed dual maintenance transport strategy and configuring transport management system
• Upgraded Oracle 10g database to Oracle 11g.
• Assist with issues in integration testing
• Setting up CUA, adding and deleting systems in CUA using SCUA and SCUG.
• Installation and configuration of solution manager 7.1
• Configuring EW and SLA reports, analyzing EW reports and implementing its recommendations
• Installing and configuring SSL certificates and maintaining the Server PSE's Certificate.
• Applying support packs using SPAM/SAINT, Kernel upgrades, implementing OSS notes.
• Changing instance number of SAP system, moving Instance from one host to another.
• Configuring printers and resolving issues related with printers and print queues.
• Tuning the performance of SAP systems.
• Handling file system problems like Disk utilization of /oracle//oraarch and /usr/sap/trans, /usr/sap/, /sapmnt etc., file systems
• Configuring of SAP router and troubleshoot router related issues.
• Provided 24*7 support and monitored entire infrastructure, ensured good health of entire landscape.
• Performed RTCC TOOL to check the SAP recommendations and implementing them if necessary
• Creating developer keys and access keys for objects using OSS
• Creating OSS customer messages
• Resolving tickets raised by users
• Incident management. Resolving tickets raised by users.
• Interacting with client and giving KT to team members
• Documentation of all the BASIS activities.

Environment: SAP R/3 ECC 5.0, BW, BO, CRM, PI 7.1,BPC, Solution manager 7.0, Oracle 11g, Linux.

Confidential

SAP Basis Admin

Responsibilities:

• Involved in setting up of ECC5.0 on Linux platform with Oracle as database.
• Involved in configuration of ABAP and java stack systems
• Activation of HTTS configuration for SAP systems
• Applying support packs, kernel upgrades, web dispatcher upgrades, IGS patches, and OSS notes
• System copies / system refresh using both sapinst export/import and DB backup/restore method
• Creating new SSO certificates using visual admin and importing them in ABAP and Java stack systems
• Client refresh and logical system conversion using BDLS
• Oracle database administration - Backup management, Space management, Segment management and Performance management
• Profile management and batch management.
• Worked on Business Process Consolidation BPC upgrades and troubleshooting BPC related issues
• Handling disk utilization issues of critical SAP file systems like /oracle/SID/oraarch, /usr/sap/SID etc.
• Monitoring systems (Dump Analysis, Work load analysis, Buffer management, OS Monitoring, Systems locks, update records, system log for any issues and resolving them.
• Administration of java stack which mainly includes file system utilizations, generation of thread dumps.
• Start/stop of java using jcmon/jsmon, troubleshooting of java startup issues.
• Maintaining the disaster recovery db to be in sync with its primary that involves restoration of missing logs and applying logs.
• Provided 24*7 on call support and remote assistance to the client.

Environment: SAP R/3 ECC 6.0, BW, Solution manager 7.0, BPC, Oracle 10g/11g, Linux