SUMMARY:

• Information Technology professional with 15+ years experience, working with Fortune 500 companies, Big Four firms and the Government sector. Completed 10+full - lifecycle SAP implementations.
• Experience in large Global and National SAP implementations; Johnson & Johnson, Merck, Novartis, United Nations, US Postal Office, US Army, BHPBIlliton, State of North Carolina, State of Georgia, Federal Government DOI, Experienced in SAP ERP Global End-to-End Solution
• Experience SAP Enterprise Resource Planning (ERP) Basis Support and database management
• Managed SAP transaction and business warehouse data
• Implement Global Solution in according with best practices, ADDIE Instructional Design Model, SCORM and adult learning methodology
• Experience in quality- materials delivery that proven enhance end-user performance, employee motivation and client satisfaction

TECHNICAL SKILLS:

Software/Tools: SAP ECC, FI/CO HR, SD, SRM, MM, PM, PI, WM, BI/BO, CRM, Siebel E-Business 2000, SAP Basis 4.X, Oracle DBA, Data Warehouse, PhotoShop, WebEx, Flash, uPerform, InfoPak, Lectora, Captivate, Adobe, Microsoft applications

PROFESSIONAL EXPERIENCE:

SAP Global Managing Consultant

Confidential

Responsibilities:

• Manage the development for the new Business Object 4.2 upgrade for the TD Bank, USA, shared with Canada and UK
• Provide support services to the client’s team
• Train and coach the developers
• Implemented Business Intelligence best practices and standards for the solution to sustain the new upgrade
• Designed and created ongoing communication to the business executives, process owners and end-users
• Facilitated Data regulation awareness meetings for LoB in compliance with the industry
• Collaborated with the BI Technical team on business requirements
• Managed BI team, provided, support and tracked progress
• Created Quality Assurance process and procedure to ensure quality deliverables
• Development materials when short staffed, ensure adult methodology is incorporated, and that business scenario are used for exercises
• Supported the rollout for multiple agile deployments
• Deliver BI Launch Pad / BO 4.2 (Lumira, Crystal WeBI Reports) to the end-user community
• Collaborated with the security team to ensure all LoB testers have adequate credential to perform acceptance testing
• Deliver (present) the Business Acceptance Testers
• Map roles to courses to ensure the correct roles have the proper
• Provide continuous support plan
• Provide to helpdesk support team
• Provide feedback, reports, etc to support the business owner, senior management and partners to improvement decision making process
• Evaluate delivery to identity opportunities for continuous improvement

Confidential

SAP Global Lead / Data Lead

Responsibilities:

• Assessed and gathered data requirements
• Act as the data liaison between the data center, OCM leads and the lead trainers
• Implemented data change request process and procedure
• Managed the data load and support the leads
• Developed data load strategy, process and procedure
• Assisted the business, trainers understand and determine data needs
• Designed, developed, validated master data for SAP FI, PP, MM, APO, SD, BI R2R, R2P and QM
• Utilized LSMW script to load thousands of production orders, sale orders, materials and purchase orders for global initiative
• Used SAP T-Codes; COHV, SQVI, SM35, etc as a part of data load strategy; monitor, report, track, etc
• Provided data support to the global leads
• Ensure data refreshed for new sessions
• Provided data governance best practices
• Assisted with enforcing the data ownership accountability
• Collaborated with business owners on data impact analysis
• Assist with data definition standard enforcement
• Analyzed data and quality of the data
• Gathered data requirements
• Ran SQL reports
• Provide consultant services to the client’s Global Leads, global team and off-shore consultants
• Implemented industry best practices and standards for the solution to sustain the new SAP System (SAP FI, PP, MM, APO, SD, BI R2R, R2P and QM)
• Developed and implemented Global Strategy
• Managed off-shore team, provided, support, and tracked progress
• Designed continuous improvement strategy and sustainability process

Confidential

SAP Data Lead

Responsibilities:

• Assessed and gathered data requirements
• Act as the liaison between the data center, OCM leads and the lead trainers
• Managed the data load and support the leads
• Assisted with delivery data governance best practices
• Analyzed data and quality of the data
• Gathered data requirements
• Developed data load strategy
• Developed data load process and procedure
• Developed data load request process
• Assisted the trainers understand and determine data needs
• Designed, developed, tested and executed LSMW scripts to load transactional and master data for SAP PP, MM, APO, SD and QM
• Utilized LSMW script to load thousands of production orders, sale orders, materials and purchase orders for global initiative
• Assisted the leads with data validations
• Used SAP T-Codes; COHV, SQVI, SM35, etc as a part of data load strategy; monitor, report, track, etc
• Supported the global leads
• Provided feedbacks, reports, support to the business (the client) and the implementation partners
• Evaluated data load process to identity opportunities for continuous improvement

Confidential

SAP / Data Lead

Responsibilities:

• Assessed the client’s needs for SAP Basic Navigation to Production / Quality Management staff
• Assisted with data validations and ensure the data was refreshed for delivery
• Used SAP T-Codes as a part of data load strategy to report and monitor data
• Developed and delivered instructor led (ITL) to plant sites and corporate offices in the US
• Utilized standard SAP solution to provide to the clients based on their unique APO, PP, BI/BO and QM implementation
• Provided gap analysis to SAP America, SAP Japan and partners
• Provided best practice strategy to client and partners
• Provided gap analysis to partners
• Ensured that the materials met the business needs and goals
• Delivered ILT for SAP Navigation and Master Data
• Delivered ILT for SAP PP, MM and QM
• Established close communication with the end-users and process owners
• Provide risk report to the partners

Confidential

Senior SAP Consultant / LEAD

Responsibilities:

• Delivered Project System (PS), create, maintain/change, display Projects, overview of PS master data, project structure and initiation, project planning, project budget, project execution and Period End closing and Project closure.
• Ramped up speedy understanding SAP PLM to design, develop and deliver Product Costing
• Designed, Developed and delivered for FICO Record to Report (R2R) including GL, AP, AR, Asset Management, Product Costing Period End closing.
• Developed and delivered instructor led (ITL) to plant sites and corporate offices in the US
• Designed and developed material for the Del Monte’s Product Cost Planning process for raw, semi-finished and finished materials, including and Period End Closing
• Delivered ITL on FICO processes; open and close MM posting periods, calculate of process order variance for settlement, run analysis report, etc
• Assisted in establishing Master Data governance, policy and process
• Designed and developed Master Data maintenance and provide support
• Designed and developed material for the Del Monte’s GAAP and IFRS reporting; trail balance, balance sheet, profit and lost for both GAAP and IFRS, as well as balance sheet and profit / lost report by profit center
• Developed and delivered for Accounts payable and accounts receivable posting for GAAP and IFRS ledgers, Fix assets, splitting document process for reporting
• Delivered the trainer, teach backs and UA testing to support the organization
• Provided on going support for continuous improvement

Confidential

SAP Lead / SAP Subject Matter Expert

Responsibilities:

• Delivered proof of conception of the SAP Solution to the client
• Developed and implemented standards and procedure for the United Nations materials
• Support the data initiiative and implemented sign-off procedure with the business
• Collaborated with UN OCM, functional team, team and the business to gather requirements
• Designed and Developed high level HCM process and HCM modules process flows for global roll out
• Provided SAP best practices for end-to end solution
• Designed Human Capital Management course outlines for payroll, personal administration, benefits, travel, time management, organization management and ESS/MSS
• Provided support for TM, PY and ESS/MSS
• Provided master data support
• Planed communication strategy with business process owners and facilitate sign-off meetings
• Designed development strategy, implement adult methodology and support the team
• Designed and developed course design document (CDD)
• Designed, developed products using uPerform
• Implemented continuous improvement based on evaluation, business process changes, feedback from the process owners, etc.
• Implemented peer review process to ensure quality, complete and precise materials
• Ensured that the materials meet the business needs and goals
• Established close integration with other SAP Change Management, functional and team
• Provided post Go-Live support
• Consolidated, routed and resolved SAP related issues
• Managed HRIS Application Team for City University of New York’s (CUNY), supporting nineteen colleges citywide and law school
• Served as a key liaison university-wide and across functional/process teams, ERP solution and other technical projects
• Led IT Professional Leadership initiative for all nineteen CUNY colleges’
• Led the review process, testing and implementation of the system upgrades and patches
• Maintained HRIS tables, document process and results
• Ensured the integrity of HR data via reports, data analysis data and various audits
• Maintained awareness of current trends in HRIS with focus on products and services, delivery and support
• Designed, developed and deployed internal on new technology
• Provided technical for CUNY’s senior executives and managers Identified the impacts and requirements for the enterprise business process to support the organization’s future vision for HRIS
• Collaborated with HR managers and staff members to gather requirements and select the new ERP solution
• Supported ongoing change request for production
• Managed the legacy IDMS systems, upgrade, change request and technical support
• Initiated, designed, develop and delivered several IT Leadership sessions for CUNY
• Managed, planned and implemented SAP ERP installation on a Unix platform and oracle database
• Researched and resolved system problems, applied patches and fixes
• Installed SAP 4.6B upgrades, installed about three SAP ERP upgrades
• Performed SAP Basis functions, table maintenance, master data maintenance, backup and recovery, data loads and restores
• Upgraded SAP R/3 3.1H to SAP R/3 4.6B system, which involved upgrading the operating system (Digital / Solaris) UNIX and database system (Oracle 8I) as part of redesigning the PWC’s SAP Technical Upgrade course.
• Analyzed, redesigned and implemented a critical knowledge chapter on SAP New Tools, an added value to a world-class comprehensive course
• Participated in the delivery of SAP R/3 4.6B Delta Basis course pilot and continued to help with this effort nationally and led the first International effort in Toronto, Canada
• Performed SAP Basis functions, table maintenance, master data maintenance, backup and recovery
• Designed and created documentation for the backup/recovery (BRRecovery) process and procedures
• Installed Siebel under Windows NT with Microsoft SQL Server database
• Installed, configured and optimized dedicated and mobile clients
• Installed Siebel Tools and utilized Siebel Tool
• Configured Application and Screen, Business components and fields
• Configured picklists, multi-value fields and visibility
• Imported and exported data using Siebel Enterprise Integration Manager (EIM)
• Updated the ABAP Dictionary section of the SAP R/3 4.6b ABAP course. The project involved designing, creating and testing lab assignments that incorporated SAP 4.6B new functionality. The hands on exercise aided the teaming process of consultants.
• Installed Siebel under Windows NT with Microsoft SQL Server database.
• Developed and implemented policies and procedures for many SAP efforts
• Designed, developed and delivered comprehensive course materials on SAP New tools, new upgrade features
• Conducted instructor led to PwC’s consultants globally
• Designed, developed and deployed for partners and senior management
• Trained and prepared functional consultants for “go-to-market” globally
• Delivered in Canada and the US on Enjoy MySAP and SAGUI implementation
• Mentored and led the basis team, managed class room and logistic
• Maintained and supported system environment
• Preformed data loads, backups and recovery
• Evaluated to ensure continuous improvement

Confidential

Database Administrator / Oracle, DB2, IDMS and SAP

Responsibilities:

• Managed the end-to-end in-house grown data warehouse solution
• Worked closely with senior management to obtain sponsorship.
• Negotiated with vendors and managed the vendor demonstration process to select the best of the breed reporting tool.
• Managed the source data (FI/CO and SD) extracted from the SAP R/3 system and loaded in the home grown oracle data warehouse
• Managed and assisted in the data warehouse design, develop, test and implementations phases
• Implemented data naming convention and definition policy and procedure
• Maintained multiple databases; DB2, Oracle, SQL Server and IDMS databases in addition to the warehouse project
• Managed and motivated the Data Warehousing project team of 8 external consultants
• Service as SAP Basis, DBA and partial, created and maintained SAP Security roles as needed
• Maintained and modified ABAP program, debugged SAP ABAP code and worked closely with SAP ABAP team in German
• Managed, planned and assisted in installation of SAP ERP on Unix platform and oracle database
• Researched and resolved production system problems, applied patches and fixes
• Installed SAP 4.6B upgrades, installed more than 4 SAP ERP upgrades
• Performed SAP Basis functions, table maintenance, master data maintenance, backup and recovery, data loads and restores
• Developed and implemented policies and procedures for many SAP efforts
• Monitored and projected data growth of the Data Warehouse.
• Managed all backup and recovery procedures for the Oracle Data Warehouse and various databases including SAP R/3, Oracle, DB2, and CA-IDMS using BRBackup and other third party tools.
• Worked with Consultants on designing the data model using Erwin. Generated ABAP programs for extracting data from SAP, created COBOL transformation programs and utilized Sequel loader to populate the data warehouse.

Confidential

DATABASE TECHNICAL SPECIALIST

Responsibilities:

• Maintained the Global IDMS Test and Production databases system, assisted programmers with database issues
• Created new databases as required by department
• Designed, documented and implemented the CA IDMS application database fornew and existing systems
• Maintained all dictionaries and application databases. This involved expanding the data areas, restructuring the data, rebuilding and/or creating indexes
• Documented resulted in an easy transition for any staff or new hired staff in thedepartment.
• Contacted vendors concerning software problems and fixes, implemented fixesand documented all modifications.
• Participated in getting Newsweek’s Asian and European offices integrated into