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Sap Sd Afs Functional & Support Analyst Resume

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Somerville, NJ

SUMMARY

  • SAP SD Functional consultant wif over 9 years’ experience in Sales and Distribution (IS Retail), CRM and Apparel and Footwear Systems (AFS).
  • Expertise on SAP B2B (EDI) processes. Experience in Integrating wif major wholesale chains like Wal - Mart, Target, Staples, Office Max, Office depot, Fred Mayer etc.
  • Expertise in SAP integration wif focus on E2E Processes on Vendor Integrations, multi-tier web based applications involving SAP and various middleware applications.
  • Experience in working in large scale e-Commerce projects, which are fast paced wif aggressive time lines, high quality and challenging deadlines.
  • In-depthfunctionalskills inSAPCRMand SD (Sales and Distribution) modules and worked in End to EndSAPImplementations, Roll outs, Upgrades, Go-live & Post go-live Support projects.
  • Implementing SAP CRM 7.0 for customer service including WebUI and Org Model. This also included ‘service after sales’, which was very complex including serial numbers, warranties, and returns processes.
  • Redesign of teh sales process while implementing a system dat was scalable and more efficient. This involved many tasks including writing specifications, test plans, and working closely wif developers to implement process improvements
  • Customization & Configuration skills in Sales Module include teh Sales order processing, rebate & discount management, Opportunity management, Sales Quotations and Contracts, Installed base Integration, R/3 Order replications; Delivery related processing in R/3. SD and Billing Integration, credit check functionality, bank reconciliations interface development, basic functions etc.
  • Experience of working in various phases of system integration projects.
  • Global delivery experience wif teams and customers spread over US, Europe and Asia.
  • Experienced in Agile, Waterfall and Iterative methodologies; Trained in ISO, CMM and Six Sigma processes.
  • Strong experience in Integration testing, System testing (Functional testing), Regression Testing, End-to-End Testing and User Acceptance Testing (UAT).
  • Excellent skills of identifying defects and managing them during testing cycle using defect Tracking Tools involving HP Quality Center and Jira.
  • Experienced in managing prioritization and resolution of software defects, working wif both internal and external resources on resolution; Supervise and provide guidance, assign tasks to teh team members and work closely wif teh senior management.
  • Develop Regression Test Plans for releases and drive teh use of test automation through teh regression suite. Evaluate regression test scripts and provide guidance to improve scripts for automation

PROFESSIONAL EXPERIENCE

Confidential, Somerville NJ

SAP SD AFS Functional & Support Analyst

Responsibilities:

  • Conducted Business discussions wif core team and business process workshops for Blue print design. Identified gaps and provides solutions to overcome teh gaps for implementation and consolidation of two distribution centers wif warehouses
  • Conversions of master data and transactional data related to SD in SAP AFS environment
  • Restructured teh Former VIVA International Customer Master to align and meet Confidential U.S.A Plant requirements.
  • Worked on order fulfillment, order allocation, VAS determination, and output determination.
  • Worked on extraction and conversion programs for Customers, Pricing, Discounts, EDI specific UCC labels and VAS conditions.
  • Integration of SAP wif connect ship and troubleshooting issues.
  • Worked on test scenario/test script development and execution wif users.
  • Production support and post go-live stabilization
  • Version ECC 6.0 Consolidation/implementation
  • Worked closely wif ABAP developers, debugging teh code and assist in unit testing.
  • Configuration of Systems for SD AFS Functionality including Order Management, Pricing conditions, Item category determination, discount groups, dimension determinations, Allocation run, Returns, Billing and Delivery output determination
  • Experience in 3rd Party Integrations wif Connectship(UPS), Bill Trust etc various ship methods and scales using RFID devices and FTP fileserver
  • End User Training, User Access Management, Roles and Authorizations.

Confidential, New York, NY

SAP Consultant

Responsibilities:

  • Configuration of teh system for Sales and distribution, Master Data, Customer Classifications, Contracts, Agreements, Document Types, Pricing, Pricing Determination, Tax Determination, Availability Checking, Item Category Determination, Shipping, Billing, Returns, Quality Management and Partner Determination.
  • Configuration of SAP CRM (IC) module for teh device based marketing, sales and after sales scenarios CIC (Customer Interaction Center) for Nook device, Nook Tablet smart phone applications (I-phone, blackberry, android etc) and teh Sales scenarios like Returns, Refunds, Warranty, refurbished devices ….
  • Configured customer master settings in CRM and R/3. Efforts included configuration, testing, user exits, data cleansing and report specifications for teh SD and SM (CS) modules including integration to FI and MM.
  • Configured much of teh SD module including teh order types, pricing, text control, material determination, cross selling and output control.
  • Gathering data for teh blueprinting phase and interacting wif business users to define their requirements. Created other reporting, interface, conversion and enhancement specifications and lead their implementation.
  • Worked wif members of teh business community to streamline business processes and improve productivity so dat SAP could be implemented more TEMPeffectively.
  • Resolved data integrity issues between SAP and legacy systems utilizing database skills and SAP query capabilities. Wrote and executed test cases in compliance wif standard SAP practices and utilized Mercury Interactive Quick Test Professional software to increase testing efficiency.
  • Involved in many E-commerce projects testing Web Services, O2C flows from Frontend to Backend.
  • Coordinate wif a team of SMEs /Super Users and Business Analysts in support of Testing. Interface directly wif Compliance and Validation SMEs to ensure testing requirements are defined
  • Integration testing for various SAP inbound and outbound transactions using XML and ALE - IDOCS, for transactional data (Sales Orders, Purchase Orders), analysis of IDOC segments, IDOC status and co-ordination for any partially posted and unsuccessful status IDOCs wif configuration, technology and basis teams. Experienced in E2E processes on Vendor Integrations wif B&N
  • Involved in testing SAP-WM, including Storage Areas, Storage Types, and Movement Types, Goods Receipt, Goods Issue, Stock Types, GTIN, BOL, Multi carrier shipments and Inventory.
  • Functional testing of SAP MM module for business scenarios like Purchase Order create (direct stock and third party scenarios), inventory management including goods receipt, goods issue and return scenarios. Involved in testing Material Master Data, Goods Movement Types, Scrapping process, Product Hierarchies, Material Groups, Material Types and Material Document Types
  • Experienced in Warehouse Management and 3PL E2E testing Domestic and Internationally.
  • Involved in testing and validation of SAP Wholesale (EDI) processes wif major wholesale clients like Staples, office Max, Wal - Mart, Target, Best buy etc.
  • Functional testing of SAP SD module for business scenarios like Order 2 Cash, Customer Web Orders, SAP inbound Sales Orders, Order fulfillment, Delivery, Shipping for various Wholesale, digital, books/ magazines, rental, music/games and specialty products. E2E testing of Store sales Integration to SAP.

Confidential, Palmolive, NJ

SAP SD Analyst

Responsibilities:

  • Creating Shopping Carts for a cost center, Internal Order, Project (WBS element, also called as Work Breakdown Structure), Asset, MRO work orders (Maintenance, Repair and Overhaul).
  • Configured/customized workflow rules in SD
  • Customized Shopping Carts routed to Sourcing Cockpit for any need of sourcing related.
  • Customized or Configured Verifying teh default values of company codes, plants, divisions, Distribution centers and all teh goods and pricing related .
  • Customized or configured teh master data replications from teh corresponding ERP systems to teh SD systems.
  • Configured teh Partner determination, Pricing procedures, Condition types, Delivery output to billing
  • Configured goods /service receipt, confirmations for positive confirmation.

Environment: UNIX, Mainframes SAP Modules Involved SD, MM and FICO modules.

Confidential

ERP Functional Tester / Analyst

Responsibilities:

  • Supply chain modules of Materials Management, FI, MRP etc.
  • Involved in testing Order Management, Purchase / Production Order, Vendor mgmt, Import tracking, Warehouse Management, B2B e-Commerce. Analyzed teh functional flow in teh above-mentioned modules.
  • A new material master to be created and to be included in teh Bill of Material, an existing material master change for certain characteristics of purchasing, sales and inventory data.
  • A new vendor master and a change of vendor master for address, payment terms, transportation terms etc.
  • Testing of automated inventory solutions for stock postings inter company, intra - company, project stock, etc.
  • Testing of stock consumption for a Process order in Production Planning.
  • Ensuring any pre-requisites in terms of master and transactional data, identifying dependencies and bottlenecks etc.
  • Working closely wif teh SME's or functional consultants to better understand teh functionality of teh test case.
  • Dry run teh scenarios manually and identifying any errors related to configuration, data etc before test automation.
  • Execute teh test cases and comparing teh test results wif teh expected results.
  • Tracking teh bug throughout its life cycle
  • Documentation of teh test results and teh bug analysis.
  • Involved in Defect Review Meetings, Tracking Issues, Coordinating and following up wif other interfaces testing and Development teams for timely resolution of issues, Reviewing Test Progress and Monitoring teh Quality throughout teh Regression testing.
  • Creating reusable actions /building block and integrating.

Environment: Windows 2000/2003, Visual FoxPro, SQL Server, SQL

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