Solution Manager Lead Resume Profile
Houston, TX
Overview
I am SAP Certified Consultant with MCP and ITIL Certification, and has over 15 years of IT experience which includes over 9 years of SAP Basis Administration and Solution Manager Implementations. Six years of experience in System Administration /Securities and Database Administration. Well versed with Planning, Designing, Sizing, implementation, upgrade On-Going Operational support. Possessing good knowledge on Hardware on different OS/DB platforms like UNIX, Windows, Oracle, MS SQL, Sybase, HANA, DB2 and MaxDB Combinations.
SAP BASIS SKILLS
- As SAP Solution Manager, Basis and Security Consultant played key roles in Analyzing, Sizing, and Designing, implementing and supporting the enterprise SAP landscapes.
- Extensive experience in all aspects of Install, Update, Upgrade, OS/DB Migrate and Support for All SAP NetWeaver Products for different industry verticals Including SAP HANA Database.
- Implemented Data Achieving to most of the SAP Environments.
- Strong Skills with High Availability/Virtualization solutions, SAP Clustering in Unix/Windows Environments on Oracle RAC, MS Cluster and SQL Cluster. Good Exposure to IBM Tivoli Volume Management. Planning for the Backup and Recovery Strategies.
- Defining Security policies implementing them using SAP Security GRC/VIRSA using Compliance Calibrator, Firefighter, Access Enforcer, Role Expert SoD implementation, Profile Management and Generation using PFCG. SSL and AD integration with Client Certificate based authentication configuration.
- Extensively used the SAP Tools like Redwood, Retrofit, Live Compare for the TMS, and SAP Data Archiving using IXOS for the issues in time critical situations
- Experience in Implementation, Monitoring and Administration of SAP NetWeaver JAVA systems using Configuration Tool, Visual Admin, NWA, Portal Securities, ESS, MSS, JSPM and SUM. Expert in portal transportations. Performance of portals, and problem analysis and resolving the issues.
- Good exposure to databases like Oracle 9i, 10g, 11g , MS SQL 2005, 2008 , Sybase ASE, HANA IBM-DB2 and MaxDB on different platforms like Unix and Windows.
- Planning, Designing, Support implementing of Disaster Recovery Solutions. Daily Monitoring the Systems.
- Hands on experience on all aspects which includes Performance Tuning for over twenty plus clients and load balancing, Unicode Conversions, Stack Splitting, SSDM, SPAM, EHPI, SUM, SolmanUP, JSPM, Client copy/Import/Export, Complex TMS Configuration, Support Packages, Kernel upgrades, Spool Administration, Background jobs, User Administration, Workload Analysis, Backup/Recovery, Add-on installations, Applying OSS Notes, Profile configuration, troubleshooting and processing IDocs and tRFC / qRFC queues and Managing Webdynpro Applications.
- Print, Fax, SMTP Administrations, supported different verticals like IS Oil, IS Retail, IS Hospitals and insurance.
- Supported over 20 Clients on multiple landscape systems with huge installation base ranging from Netwaver Java systems to R/3 and other SAP Products installed across the landscape.
- Over 4 Years of Experience in installing and configuring the SAP Solution Manager for
- Installation / Upgrade Post installation of SAP Solution Manager
- Configuring for Project Administration, MOPZ, SLD, LMDB,EWA, CCMS, Service Desk, ChaRM
- Configuring Maintenance Optimizer, and Willy Introscope
- Work Centers and BPM Configuration, Root Cause Analysis
- Data Volume Management, Technical Monitoring and Test management
- Project Management Administration, Central TMS and EEM Administration
- RCA, DVM, LVM, Custom Code Management and Alerts Configuration
- Good team player with Strong team orientation leadership qualities, hardworking, enthusiastic and capable of quickly adapting to new challenges and environments.
Management Skills
- Extensively utilized the web conferencing tools like WebEx, Go to Meeting and MS OCS
- Extensive utilization of Telephone Conference Call System
- Remote Desktop Sharing tools like Team viewer, Skye utilization.
TECHNICAL SKILLS
SAP : SAP R/3 4.6, 4.7, ECC 5.0, ERP6.0, GTS 7.5/10.0, CRM 4.0/ 2007/7.0, BI/BW 7.0/7.3X, BOBJ,
SRM 4.0/5.0, SCM 4.0/5.0, EP 6.0/7.0, XI/PI 7.0/7.3, CS / Live Cache, TRex, MII, GTS,
GRC Access Control, NetWeaver 2004/2004s/7.x/7.3x, Solution Manager 4.0/7.0/7.01/7.1
Tools : CCMS, PFCG, SAPDBA, BR Tools, DB2 CC, RBE, Solution manager Admin assistant, Redwood, Live Compare, Horizon, Mercury Test Director, Retrofit, SDM, EHPI, SUM, JSPM
DB Skills : Oracle 9i/10g/11g, SQL Server, Sybase ASE, HANA, IBM-DB2/DB6, MaxDB
OS Skills : Windows Desktop / Server OS, Sun Solaris 9/10, SUSE 10/11, Red Hat, HP UNIX 11.xx/11i, AIX
PROFESSIONAL SAP EXPERIENCE:
Confidential
Environment : SAP ECC 6.0 EHP4, BI 7.02, EP, GTS, GRC, PI and Solman 7.1, Windows and MS SQL
Role : Solution Manager Lead
Responsibilities:
- Working with clients as an SAP Solution Manager Subject Matter Expert
- Evaluation of clients system landscape
- Arriving at ALM roadmap to implement Solution Manager capabilities
- End to End implementation of support standards using Run SAP methodology
- Preparation and execution of workshops and presentations
- Design and implementation client specific solutions in SAP Solution Manager
- Covering business and technical aspects of Solution Manager
- Configured LMDB Systems
- EWA Configuration for SAP And Non SAP Systems
- Establishing SAP HANA monitoring by SAP Solution Manager.
- Installing and upgrading SAP Solution Manager
- Configured Technical Monitoring
- Central System Administration for about 100 Plus Systems
- Configured ITSM Service Desk
- Configured Change Request Management
- Extended Remote Supportability
- Configured Landscape Verification Management
- Enhanced CTS
- Root Cause Analysis
- Installed and integrated SAP CPS tool with SAP Solution Manager
- Scheduling, monitoring, documenting and reporting of jobs.
- Job Monitoring With SAP Solution Manager
- Basis Support on the incidents for the Consultants
Confidential
Environment : SAP ECC 6.0 EHP4, BI 7.02, EP, GTS, GRC, PI and SolMan 7.1, Windows and MS SQL
Role : SAP Solution Manager Consultant
Responsibilities:
- Part of Greenfield SAP Implementation
- Handled End to End SAP Solution Manager Implementation
- Implemented ALM Processes for Solution Manager
- Installed and Configured SAP Solution Manager
- Configured LMDB Systems
- EWA Configuration for SAP And Non SAP Systems
- Configured Service Desk and Incident Management
- Configured ChaRM
- Configure Business Process Blueprinting based on SAP Best Practices
- Configured Test Management - IBM Rational QM and HP ALM 11.
- Integration of HP ALM 11.52 with SAP Solution Manager 7.1 SP0
- SAP TAO 3.0 SP02 installation and integration with HPQC, BPCA using Solution Manager.
- Service Request Management Service Request Fulfillment
- Quality Gate Management Implementation for multiyear SAP Implementation project.
- Upgraded Solution Manager 7.01 to 7.1, with post installation activities.
- Configured Tech Monitoring, BPM, DVM, RCA and ChaRM in Solution Manager 7.1
- Configured CTS and Implemented Retrofit tool and Project Documentation and Administration with Solman
