SUMMARY

• Overall, 9 Years of experience in SAP SD/OTC, including 2 years of experience in SAP SD - LE, Worked with Manufacturing, Retail, and Pharmacy clients.
• SAP S/4 HANA SALES 1909 certified consultant.
• As an OTC consultant I have interacted with the multiple regions clients from different sectors and gathered requirements from users, worked on the functional design part of them, tested and done go-live in production.
• Worked on Implementation, AMS, Enhancement and Roll out projects
• Worked on OTC (Order to Cash) process, covering functionalities like Master data, Order Management, Pricing, Invoicing, output, Text, Partner, Interfaces and Enhancements.
• Master data: Customization of Business Partner Master, configuration of Account groups and assignment of number ranges for the same.
• Credit Management: Automatic Credit Control (Static Credit Check, Dynamic Credit Check)
• Pricing: worked on the configuration of pricing procedure, and developed new routines related to pricing.
• Worked on OTC business process such as the configuration of the Third-party sales, Intercompany sales, and consignment sales processes
• Worked on Availability checks configurations such as Available to Promise and product allocation that are present in OTC process.
• Worked on the Rebate processing configuration, such as creating rebate agreement types based on the client requirements.
• Worked on the configuration of the incomplete procedure and the Material determination procedure in OTC cycle.
• Worked on Special pricing techniques: Condition update, Condition Exclusion, Condition Index and Condition Supplement.
• Worked on the IDOCS, on message type- ORDERS, ORDRSP, ORDCHG, SHPADV, SHPCON and worked on mapping of Idoc fields.
• Worked on the Order process design from Third party system Non-SAP to SAP with PI Interface with Inbound and outbound IDOC Flow.
• Worked on the OTC integration areas such as integration of the EDI to SAP with EDI message types- 850,855,860,856
• Worked on OTC integration with FI, MM and PP as a part of the integration activities.
• Worked on Logistics Execution (LE)- Transportation module: Shipment configuration, Freight code configuration, Route determination, delivery related configurations, Shipping point determination, Shipment cost configuration.
• Worked on the OTC configurations like Copy controls, that is from the sales order to delivery copy controls, Delivery to Billing copy controls, Sales order to Billing Copy controls.
• Worked on Preparation of Test Scripts and Executing test scripts and training documentation for use in end-user training. Unit Testing, Integration Testing.
• Worked on OTC related Functional specification documentation, for developing RICEF objects, user exist related validations at sales order, delivery, and billing documents.
• Worked on the business process such as Individual purchase order (IPO), Stock Transfer order (STO), Make to Order (MTO).
• Worked on the Variant configuration as a part of implementation project.
• Having basic debugging skills like updating the tables or analyzing the code or working using watch points.
• Worked on the business partner configuration from SAP S/4 Hana Sales.
• Acquired Good Knowledge on condition contract, Advance ATP, output management check of SAP S/4 Hana Sales

TECHNICAL SKILLS

SAP and other tools: ECC, S/4 HANA, LSMW, IDOC, Service now, JIRA

Documentation: MS Office (Word, Excel, PowerPoint)

Operating Systems: Windows /XP/Windows 7/Windows 10

PROFESSIONAL EXPERIENCE

Confidential, Racine, Wisconsin

SAP SD Functional

Responsibilities:

• I’m responsible to work along with the client and gather requirements from client. Develop or configure the client requirements based on business priority.
• I’m the prime owner AMS support in OTC and responsible for working on the Priority-1 & Priority-2 tickets and resolve them accordingly and provide RCA to the business on the cause of the issue.
• I’m responsible to look at the existing process and as a part of it, I used to identify the pain areas of the project and provide continuous improvement ideas and implement them, which in turn results in reducing the ticket count in that pain areas.
• As a part of client interaction, I’m the prime owner of checking on the key areas of business operations and I had identified the potential KPI and demonstrated to the business on the same in making their business operation to be much easier and simple.
• As a part of business KPI we have identified the order to cash cycle time and helped business in reducing the order to cash cycle time, by implementing some custom utilities where business can run those programs, which helps business in identifying the billing documents that are stuck due to third party system server issues. We have developed, tested, and moved the same to production which resulted in permanent fix of the issue even there is issue in server.
• I have worked on the new interface related issues, and on integration between SAP to TIBCO and Exceedra software, identified the back logs present in the existing process and worked on them, resolved the most difficult issues where business was facing from time of implementation and received appreciations from the business on the same.
• Worked on SAP SD, FI, MM integration as a part of new custom process developed.
• Worked on the configuration of typical flow process for the change in the master data related activities at the customer master level, so whenever changes happen in SAP the same will sent in form IDOC to third party system, this was done using the concept change pointers using the Baic type DEBMAS06 and message type DEBMAS and used here the functionality of BD12 where full load and changes were sent to the third-party system based on requirement.
• Worked on the typical enhancement related to duplicate posting happening in the SAP, because of existing validation issues and input parameters where program should consider before logging the data at the table level.
• Worked on the output Smart forms, where incorrect data was updating related products, we have checked on the existing logic and designed the new one as per customer expectation.
• Worked on Tax calculation part, where for every region there is Tax portal named SOVOS, where once billing is created then different types of taxes based on the region will get updated at the SOVOS end and the same will be shared to business, we have done configuration related to tax determination at SAP end once Tax is determined and active in SAP, SOVOS will calculate based on the regions.
• Worked on the SAP S/4 Hana that is professional system, where we worked on the Business partners related issues and configurations.
• As a part of SAP S/4 HANA worked on the Product Allocation related enhancements and Back-order processing related developments.
• As a part of SAP S/4 Hana Migrations, worked on the output related configurations in SAP.

Confidential, Tampa, Florida

SAP SD Enhancement

Responsibilities:

• Redefined process of integrating third party system to SAP PI to SAP ECC for automatic creation of proof of delivery and unloading.
• New shipment types of configurations done.
• New output type configuration is done.
• Outbound and inbound idoc configuration for the output and input messages.
• Mapping of the proof of delivery fields with standard function module used in the process code fields for creation of proof of delivery
• Worked on the change in the design, where hard stop messages are developed based on validations at the time of creation of order and this, we achieved using user exit.
• Worked on the order related outputs where details are sent to third party system post creation or changes done in the order.
• Worked on the new process of integrating the Sales force to SAP ECC for the order creation.
• Developed the Functional specification document for field mapping of the new function module using the existing standard function modules for the sales order and contract creation.
• Developed new partner function and included them in the partner determination procedure of the sales order and account group.
• Worked on the intercompany sales process and configured the intercompany sales process between different company codes and worked on pricing procedure configuration of the same.

Confidential, Tampa, Florida

SAP SD Support

Responsibilities:

• Worked on the plant related configuration: Defining shipping points, shipping point determination, picking location determination, Assignment of plants to sales organization.
• Provided value innovation related to development of new report, that would capture the failed results of billing documents, while they are executed through the job.
• Shipment related issues
• Worked on the STO and billing related issues.
• Shipment cost and billing related issues.
• Sales order related issues:
• Worked on the pricing related calculation issues where user reported on incorrect calculations.
• Worked on the Idoc related issues, where idocs are failed due to discrepancies.

Confidential, Austin, Texas

SAP SD Enhancement

Responsibilities:

• Based on the ship to party email id, orders booked for the customers need to be fetched.
• Customer billed amount for the particular day is fetched based on the sales organization
• As a part of enhancement project, we are responsible for understanding the requirement, Drafting the Functional Specification document, Seeking the Design Approval, Collaborate with ABAP team on Development
• Post development is done I was responsible for unit testing the design, System Integration Testing and Performance Testing, Coordinate with DOP Business users for UAT Sign-off and support business till end of hyper care.

Confidential

SAP SD Enhancement

Responsibilities:

• Customer discounts and commission in Billing based on the Order Value
• Enhanced delivery split at the line-item level based on products.
• Creation of sales order from the third-party using PI interface
• Posting of customer receivables based on Product and Payer as well as Posting Key and Special GL Indicator
• As a part of enhancement project, we are responsible for uunderstanding the requirement, Drafting the Functional Specification document, Seeking the Design Approval, Collaborate with ABAP team on Development
• Post development is done I was responsible for unit testing the design, System Integration Testing and Performance Testing, Coordinate with DOP Business users for UAT Sign-off and support business till end of hyper care.

Confidential

SAP SD Implementation and Roll out

Responsibilities:

• Involved from final preparation stage of project to go live/support activities stage.
• Drafted Functional requirement specifications for sales order processing.
• Drafted functional specifications for development of Z reports, and Enhancements.
• Configured customer master and partner determination and added customized partner in customer master record.
• As a part of implementation project, worked on the Variant configuration, created object dependencies as a part of variant configuration.
• Designed customer master and customer account group.
• Configured pricing procedure, condition types, access sequence, condition table and maintained condition records.
• Configured account determination and assigned the G/L codes as per the requirement.
• Maintained copy control rule for sales to billing and delivery to billing
• Developed and tested LSMW for uploading the condition records and migrating Master data from old company code to new company code.
• Created utility for updating data into custom tables and for migrating data to front end system as a part of cut-over activity.

Confidential

SAP Trainee Consultant

Responsibilities:

• As an intern I have Successfully completed training in SAP (Sales & Distribution) module using ECC 6.0. (EHP-6)
• Worked on the basic creations of the master data management, based on the customer requirement.
• Provided the End user trainings to the business users, based on their scenarios and business process.
• Explained business users on the creation of the Sales orders, deliveries, shipment documents and billing documents as a part of role.
• Prepared basic user manuals and guides for the business users for their day-to-day activities.
• Prepared the data from our end and explained the practical way of working with the demos to the business users.
• Having good knowledge in using MS office, excel and MIS reporting, helped preparing the data for business users.