Lead Developer Resume Profile Wilson, NC - Hire IT People

Technically Degreed Professional

With a track record of providing excellent customer service and high level technical skills developed as a head technician and coordinator in a high volume electronics setting. Recognized for my technical troubleshooting and resolution skills. Passionate technology expert driven to stay on top of emerging technologies.

Technology Skills

Install, configure, optimize, and repair Windows operating systems from Windows 95 through Windows 7.
Migrate from Windows XP to Windows Vista and also Windows 7.
Configure Windows security including firewall, virus and malware protection as well as browser settings.
Optimize computer for peak performance using system tools found in Windows.
Install, configure and support wireless networks using Linksys, Netgear and Belkin routers.
Knowledge in troubleshooting hardware, peripherals, software, operating systems and connectivity.
Install hardware in form of RAM, video cards, modems, network cards and motherboards.
Proficient in software installations and upgrades.
Experience with open source solutions including Red at linHat Linux, Unix servers, and MySQL.
Use event viewer, reliability monitor and resource monitor to identify and remedy issues on PC.
Build and maintain websites and a MySQL databases on Microsoft and UNIX web servers.
Configure email server and control user access from Active Directory.

Professional Experience

Lead developer

Confidential

Prepare shipping documentation for shipments using the SAP system.
Acted as liaison between customer and trucking company to assure deadlines are met.
Provide technical support for end users by keeping portable scanners functioning.
Trained users in proper use of the SAP shipping system and Microsoft office including excel.
Conducted safety meetings and counseled employees on proper safety procedures.
Rapidly learned and mastered varied computer programs.

Lead developer

Confidential

Hired as head technician to supervise 5 junior technicians.
Educated and coached customers on the operation and maintenance of their products/services/solution.
Installed and configured virus protection and also removed viruses from infected machines..
Manage projects related to expanding of Geek Squad department
Migrated from Windows XP to Windows Vista and also Windows 7
Diagnosed computers, offer solution for repairs and implement repair solutions.
Collaborated with management and service center on units shipped out for repair.
Provided assistance to remote users.
Installed hardware, i.e. including ram, video cards, network adapters as well as hard drives.
Migrated from Windows XP to Windows Vista and also Windows 7
Installed, configured and supported wireless networks using Linksys, Netgear and Belkin routers.
Configured LAN, WAN and WIFI networks for end users.

Confidential

Organized warehouse and establish accurate inventory.
Interacted with customers to provide solutions.
Provided phone support to customers and management in other areas.
Maintained computers and peripherals.

Confidential

Started as a temporary employee and worked my way to supervisor in a year.
Organized and maintained shipping department.
Managed a workforce of about 10 employees.
Interacted with customers and management daily.
Maintained computers and peripheral devices.

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Lead Developer Resume Profile

Wilson, NC

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