SUMMARY

• Over 10 years of experience in SAP consulting with 5 Full lifecycle implementations. Hands on experience in Implementation, Enhancements, Support, Testing and providing business solutions in functional areas of SD and LE.
• As an SD Consultant, I was involved in all phases of ASAP Methodology including Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live and post implementation Support.
• Configuration experience in SD: Master Data such as Customer Master Data, Material Master Data & Conditional Master Data, Enterprise Structure Definition & Assignment, Order to Cash Cycle (OTC) such as Order Management, Delivery, Shipping & Billing, Intercompany process.
• Having extensive knowledge on working with Oil and Gas industry.
• Involved in all phases of ASAP methodology including Project Preparation, Business Blueprint, Realization, Final Preparation, Go - Live and post Go-Live Support.
• Experience in analyzing business scenarios, writing Functional specs and working with technical consultants to implement functional logics.
• Experience in OTC Sales order processing and special orders (Third party drop ship, Consignment, IC transfer, Cross selling, rush order, returns), Contracts, Scheduling agreements, Rebate processing.
• Experience in Output control and determination procedures, Partner determination,
• Expertise in Pricing Customization in SD including defining Pricing Procedure, Condition table’s, Access Sequence, and Condition types using Condition Techniques.
• Well versed with creation of master data in different streams that directly relate to FI module viz. Customer master data, Vendor master data and GL master data.
• Experience in Variant Configuration - Configurable Material Types, Characteristics, Dependencies, Variant Pricing.
• Expertise in Logistics Execution (LE) functionalities including Outbound Delivery processing, Picking, Packing and Post Goods Issue.
• Experience working with ABAP developers for designing inbound interfaces and reports based on the requirements. Smart form Debugging, Troubleshooting and ABAP Dump analysis.
• Expertise in SAP ABAP Conversion objects RICEFW, BDC’s and BAPI’s.
• Hands on experience in LSMW and BDC: - Data migration from legacy system by converting into target from (ECC 6.0) for smooth rollout of projects by data cleansing.
• Experience on Change Management process involving Test plan, Change Plan, Test Scripts, Unit Testing, Integration Testing (SIT) and User Acceptance Testing (UAT).
• Experience in working on Customer creation through New Customer creation process in Fiori.
• Experience in working with Inbound and Outbound processing of IDOCS using EDI and ALE methodologies.
• Experience in design and set up of interfaces between SAP and non-SAP systems (Dview, Vertex, Web portals etc.)
• Experience worked as a SAP Business Analyst along with BAs to conduct the Data Migration workshops.
• Billing/Invoicing: Experience in configuring billing types, billing plans, credit memo, debit memo, Invoice number ranges, Billing blocks, resource related billing, milestone and periodic billing
• Experience working with the middleware’s like EDI, ETL, BPM, ISOTRAC, MFT, IIB, Datapower, APIGEE and Distrack teams to check the data is translating properly to SAP ECC.
• Worked on PANAYA /HP SM / HP ALM (HP QC) for uploading the test cases and its results.
• Excellent leadership, analytical, and communication skills. Recognized for rapid problem- solving skills and ability to do root cause analysis and eliminate repeated occurrence of issues and motivate others to achieve individual and organizational goals.
• Experience in working with FLASH and CPIC

TECHNICAL SKILLS

SAP Products: All Fiori Apps, SAP R/3, ECC 5.0, ECC 6.0

Data Migration Tools: LSMW

Cross Application: ALE, EDI and IDOC’s

Software: Microsoft Dynamics 365, Microsoft SQL server, HTML, C, C++, JAVA.

Operating Systems: Windows (2000, 7, 8.1, 10), Linux, and Mac OS X.

PROFESSIONAL EXPERIENCE

Confidential, King of Prussia, PA

Sr. SAP SD - CRM Functional Consultant

Responsibilities:

• Assisted in integrating SAP ECC with Microsoft Dynamics 365 CRM.
• Conducted sessions to collect key business requirements and developing Solution/IT architecture, solutions, and technical strategies that support Business needs.
• Conducted the workshops for business users on requirement gathering, demos, trainings, PoC and Support.
• Discussing with business about the existing system through workshops and suggested the Data requirements from SAP to CRM
• Coordinating with BODS team and make sure the data is extracting as per the given logics for the fields selected for Customer Master data and push it to CRM system.
• Conducted workshops related to define the mapping, transformation rules to bring the Data from SAP to CRM.
• Conducted several requirement gathering sessions with SMEs to find out the right customer master data which need to be mapped with MS Dynamics CRM system.
• Provided FSDs for the Synchronous and Asynchronous interfaces that updates Secondary Customer Contact details, Customer Contact update, District Services Dispute case statuses, and on demand updates to Microsoft Dynamics CRM from ECC.
• Provided FSD’s for the interfaces that updates current business functionality related to Sales orders, Service Oder’s, and Service appointments which need be updated on demand with different fields in CRM.
• Closely working with ABAP Developers to get the work done as per the FSD Functional logics.
• Worked on iFrames to display in CRM system to provide live updates for various Customer Master and other Oil and Gas related functionalities.
• Worked on Customer creation through New Customer creation process in Fiori.
• Prepared New Customer Set up process Residential and Commercial FSDs to transform the Customer creation process from ECC to Fiori applications.
• Worked on New Customer creation process in Fiori for Fixed contract customer creation.
• Worked on assigning promotional activities during new customer creation through Fiori based on the plants that they are residing.
• Assisted Fiori UI and ABAP developers to develop customer View which shows Sales order, Payments, deliveries in a single view.
• Provided specification document to Develop Web service that reports customer’s Total amount due, Amount Due, Past amount based on Due date.
• Worked with CRM team to send the essential information through Opportunity web interface related to new customer sent up process.
• Worked on Integration of Fiori CView app with SAP ECC.
• Provided Functional Specification Documents to integrate the functionality of Sales Orders, Service Orders, Invoices, Payments, Forecasting information, Customer storage objects and equipment data, and pricing.
• Worked on generating JSON files to check the right output going to CRM and checking the XML messages as part of the changes and data transferring from SAP to CRM.
• Worked on Delivery priorities and Commitment dates and provided FSDs to create a new business process and sending the data to CRM through Web Services.
• Worked with Service team to create Service materials for new delivery priority process.
• Worked on Business Process Flow functionality with CRM to send regular updates to Customers through SMS and Emails regarding the Orders, routing, and delivery information.
• Integrated the Online CDX system with Microsoft Dynamics 365 CRM.
• Configured TVARV entries, item category determinations, Sales deals and Promotions, new pricing procedures, and maintained condition records.
• Created Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination. Configured Condition Exclusion for customer groups to get best price. Pricing also included Material Price, Price List, Customer Specific Prices, Customer Discount and Material Discount
• Worked on Transaction Types, Copy controls, Customer Master, Text Determination, and Enhancements on views on the CRM WEB UI Order Entry side.
• Created Sales deals and Promotions for the seasonal promotional activities related to Propane and Cylinders.
• Assisted in doing the data migration through LSMW and MASS transactions.
• Preparing End to End Test cases for the objects related to the CRM and Fiori projects.
• Doing the Technical unit testing, Functional unit testing, Regression testing, Integration testing, Cycle testing in HP ALM, Smoke testing, User acceptance testing and CRM testing.
• Working with SQL data base, SAP PI-PO, Microsoft Azure service bus to get the data from SAP to CRM.
• Acted as liaison between cross teams like Business, Development, Middleware, Testing and End users.
• Conducting testing in various clients and providing approvals to the required teams to take the changes to next level.
• Worked on HP ALM for creating the defects and changes raised for the CRM project and take it forward with all the changes until it closed.
• Conducting the training sessions to the CRM and Business teams to run their day-to-day business Transactions smoothly.

Confidential, Columbus, OH

Sr. SAP SD OTC Consultant

Responsibilities:

• Conducted Business Requirements sessions with the Business and gathered the information related to the new process and document it according to the Cardinal Requirement.
• Prepared BRD, FSD’s and Project plan by coordinating with the other teams for different objects and maintained data in the SharePoint.
• Prepared the Business Scenarios, process flow and data flow diagrams with the help of MS Visio and continuously monitored the project by using MS Planner and MS Teams.
• Configured and developed the Cardinal Consignment process, which is Consignment Pickup, Consignment Issue and Consignment Fill-up.
• Configured New Outbound delivery, returns delivery, Delivery Blocks and New number Ranges.
• Configured the Copy Controls, New Movement types, Account Determination and extended the Sales Area to the Sales document types.
• Worked on FLASH and CPIC to generate the reports.
• Worked with the ABAP team for the project Enhancement works which are Flipping the Item Category, Schedule line Category, removing the centralized warehouse for Consignment Fill- up, creating delivery blocks for the National Account sales and DPM sales.
• Created New Cardinal Consignment issue process without disturbing the existing one.
• Prepared End to End Test cases related to the project.
• Done with the Technical unit testing, Functional unit testing, Regression testing, Integration testing, Smoke testing and User acceptance testing.
• Conducted the training sessions to the Businesspeople to run their day-to-day business transactions smoothly.
• Deployed the consignment project successfully and involved in the Go-Live activities and hyper care support.
• Coordinated with different teams like EDI, Parmed.com and SFDC to perform the End-to-End Test cases.
• Testing the plugins of OTC related interfaces for the Suite on HANA project.
• Conducting OTC related End to End Testing for Suite on HANA project.
• Worked with the Distrack and ETL teams to setup a new business segment.

Confidential, Fremont, CA

Sr. SAP SD Consultant

Responsibilities:

• Worked on replication of the pre-production environment and changing the connections from SE1 to SE4 as part of Cardinal Suite on HANA project.
• Worked with the middleware’s like EDI, ETL, BPM, ISOTRAC, MFT, IIB, Datapower, APIGEE and Distrack teams to check the data is translating properly to SAP ECC.
• Worked with the Axway, Parmed, SFDC, Pharma Distribution, Special pharma Distribution, ADC, ISOTRAC and ECM Business application teams to get the data to ECC as part of interface testing.
• Sending the data from ECC to Business applications to check the Outbound is working properly.
• Tested various OTC test scenarios to check the connections.
• Tested EDI 850, 855, 856 and 810 is translating properly from EDI to ECC.
• Worked on SOM and its cut and adjusting Threshold process to check the BPM, Datapower interface.
• Checked inbound and outbound data to SAP ECC by using various test cases.
• Worked with interim state billing teams to check the invoices are receiving to ECC.
• Worked with the ISOTRAC teams to make sure the customer credit card process is working.
• Tested the Customer Master and Material master to check the data is changing in Business application from ECC.
• Performed End to End Testing for Suite on HANA project which is for migrating Data base to HANA.
• Done performance testing to find out the timeframe to generate the Sales Orders and Deliveries by mass uploading in ECC.

Confidential, Plano, TX

Sr. SAP SD Consultant

Responsibilities:

• Discussed with business about the existing system through workshops and suggested the data requirements to bring the Legacy system data into SAP.
• Conducted workshops related to define the mapping & transformation rules to bring the data from Legacy to SAP.
• Worked on generating the reports by using FLASH and CPIC.
• Attended the workshops for Germany (Hockenheim) Cooper location to discuss on America’s Geo data migration - data analysis, data model, data quality (cleansing), data integration & data validation.
• Used MS Excel (VLOOKUPS / ADVANCED Filters) & MS Access (SQL queries) to change the data file formats and prepared the ERROR LOGS.
• Coordinate with the functional SAP people to know the business process which helps to get the Legacy data to SAP.
• Coordinate with BODS & master data teams to do the data governance & enrichment.
• Coordinate to develop the specifications and programs (BDC, BAPIs, IDOCs & LSMW).
• Create the LSMW recordings based on the requirements and SAP QUERIES for Business (key users) validation and maintained all training documentation for Key user purpose.
• Create the data migration functional specs (Excel) with the updated field mapping and transformation rules.
• Maintaining the test scripts and defects in the quality center and maintaining the documentation in share point for global access.
• Implemented the 6 levels approach to drive the data migration to successful Go-Live. (Data analysis, data model, data quality, data integration, data enrichment, data validation).

Confidential, Auburn, IN

Sr. SAP SD OTC Consultant

Responsibilities:

• Designed and configured the sales org structure by creating new sales organizations, distribution channels, divisions and the subsequent sales areas and sales offices for new business group.
• Implemented end-to-end OTC processes and configured the relevant sales, delivery and billing document types, item categories, copy control routines, pricing and schedule lines.
• Defined pricing procedure for handling various discount structures based on customer specific agreements.
• Involved in customization of the special business processes - Intercompany sales processes, third party order processing and consignment stock.
• Configured a new credit control area for the new company code and enabled the automatic static credit control check for the sales orders.
• Worked on custom BADI and user exit enhancements in order to cash (OTC) processes to meet new requirements. Worked on BAPI related to accounting postings to create an additional accounting document to meet the posting requirements.
• Worked on the set up of EDI867 for processing contracts and monitoring IDOCS in production support environment.
• Set up Idocs and interface to exchange delivery data from SAP to Dview, picking/packing and Goods Issue data from Dview to SAP.
• Performed user training sessions and provided post go-live support for multiple projects.

Confidential

SAP SD Consultant

Responsibilities:

• Provided Production support for OTC (Order to Cash)/SAP SD processes.
• Prepared the Documentation of BPP (Business Process Procedures) for the SAP SD transactions.
• Supported for the Development of functional specifications reports and forms for new requirements.
• Worked on interfacing SAP with Vertex system (external tax calculation software) as part of a new project, modified existing pricing procedures and built custom pricing routines to integrate with Vertex.
• Monitored day to day performance on Identification of improvement areas, gaps in the SAP SD module and suggesting improvement.

Confidential

SAP SD Consultant

Responsibilities:

• Worked on several user exits in Sales processes to meet business requirements.
• Provided functional specs for ABAP Developers and assisted ABAP developers in building RICEF Objects.
• Configured Customer Master Data, Material Master Data and Customer Hierarchy
• Designed Copy Control Routines to facilitate coping necessary data from Sales Documents to Billing.
• Worked on Invoices, Collective Invoice, Invoice Splits, Invoice Lists and Billing Plans.
• Configured Billing documents such as Invoice, Pro forma Invoice, Intercompany Billing Document, and assignment of Sales areas to Sales Documents
• Production support for OTC (order to cash) SAP processes for US operations
• Was involved in Pre-Go Live Development and Post Go Live Support, Performed Unit Testing, Integration & User Acceptance Testing, prepared Training Material, Training Users.

Confidential

SAP SD Consultant.

Responsibilities:

• Provided continuous service and resolutions to SAP SD queries and problems to business users of Metso from sites of all over the world.
• Actively participated in mini projects SD development/configuration activities for new plants.
• Worked in engagements to design, create and assign enterprise structure in SAP SD.
• Worked on SD subarea tickets - Order to cash, third party orders, Consignment sales, Shipment, Pricing, Intercompany billing, Credit & debit memos, Copy controls, Returns process, Down payment process, SO10 footers and Credit management.
• Experience on SAP SD tables and have clear understandings on their interrelationships.
• Worked on Stock availability, Stock posting, Shipment and Handling Unit.
• Worked on cross modular issues in Post Goods issues, Transfer order creation, accounting issues, MD04 issues, Purchasing Requisition and Order issues.
• Involved in Regression testing on monthly release KT by onshore team.
• Interacting with key users via client meetings and gathering timely information and feedback on the service provided to business.