SUMMARY:

• My background is SAP Records & Case Management, SAP Vendor Invoice Management (VIM), SAP DMS and SAP ECM. I have implemented more than 10 SAP projects over a period of 13 years. I'm able to play a role of a Project Lead, Business Analyst and Functional Lead. I have written Projects Scopes, Drafted Business Process diagrams
• Blueprint documents and functional design specifications. I facilitated requirements workshops, configured the SAP system, designed roles matrix and roles, oversaw testing and . I have been instrumental in giving clients sound expert advice on SAP implementations.

PROFESSIONAL EXPERIENCE:

Confidential

SAP Principal Functional Analyst (SAP Case Management)

Responsibilities:

• Business requirement gathering and analysis to design the re - engineered solution.
• Draft the blueprint documents
• Implementation of the Land Use By-Law process, Land Use Management and Enforcement in SAP.
• Ensuring compliance with the NBR and all other applicable laws as required by Section 7 of the National Building Regulations and Building Standards Act, 1977 (Act 103 of 1977)
• Take responsibility for driving business analysis initiatives from initiation to implementation on projects.
• Facilitate workshops independently and consult with business owners and stakeholders in respect of problem definitions and the identification of business requirements/needs.
• Review business processes and procedures, elicit and analyse business needs and associated data, identify and assess possible solutions, and define the associated requirements.
• Elaborate on the scope and feasibility of solutions, and develop the supporting business case.
• Assist with the change requirements and provide specifications.
• Investigate problems and propose solutions by interacting with users, developers, testers and other stakeholders.
• Develop manuals and plans, and present courses in support of implementation.
• Stay abreast of changes to analytical tools and methodologies, identify opportunities to improve and standardise work processes, and apply these in own work.
• Engage in multiple initiatives simultaneously and take on a project management role in some initiatives.
• Leads projects on development, documentation and improvement of processes, including establishing the infrastructure needed to support the business in understanding, controlling and optimizing their processes.
• Establishment of process architecture and infrastructure within one or more SBUs.
• Performing tasks required to deliver projects including management of stakeholder expectations, scope of work, communication, team management, planning, initiation, execution and closeout.
• and mentoring junior team members.
• Draft functional design specifications
• Migrated of legacy data to SAP using a custom developed ABAP program
• Customized of Content Models, Record Models, Case types, Attribute profile, status profile, document types, content server, document types, registry element types and service providers and DMWB
• Custom workflow specification designs
• Though understanding and implementation of City of Cape Town re-usable custom components in SAP Case Management such as:
• Activity log
• Custom workflows
• Re-usable case sub-components
• Document and Templates Management
• Integration with SAP and external systems
• UI5 & mobile application design specification for the applicant case access
• Set up SAP Documents, Document Structure, Document Search, Document Distribution Version Management, Document Vaulting, Integrated Viewer Status Management, Document Conversion, Document workflow, Interfacing Table specification.
• Integrated SAP DMS applications with other core modules of SAP ECC.
• Setting up SAP content server & configuration and Integration with workflow configuration, TREX integration and Security associated with DMS implementation.

Confidential

SAP Principal Functional Analyst (SAP Case Management)

Responsibilities:

• Business requirement gathering and analysis to design the re-engineered solution.
• Draft the blueprint documents
• Implementation of the Land Use By-Law process, Land Use Management and Enforcement in SAP.
• Ensuring compliance with the NBR and all other applicable laws as required by Section 7 of the National Building Regulations and Building Standards Act, 1977 (Act 103 of 1977)
• Take responsibility for driving business analysis initiatives from initiation to implementation on projects.
• Facilitate workshops independently and consult with business owners and stakeholders in respect of problem definitions and the identification of business requirements/needs.
• Review business processes and procedures, elicit and analyse business needs and associated data, identify and assess possible solutions, and define the associated requirements.
• Elaborate on the scope and feasibility of solutions, and develop the supporting business case.
• Assist with the change requirements and provide specifications.
• Investigate problems and propose solutions by interacting with users, developers, testers and other stakeholders.
• Develop manuals and plans, and present courses in support of implementation.
• Stay abreast of changes to analytical tools and methodologies, identify opportunities to improve and standardise work processes, and apply these in own work.
• Engage in multiple initiatives simultaneously and take on a project management role in some initiatives.
• Leads projects on development, documentation and improvement of processes, including establishing the infrastructure needed to support the business in understanding, controlling and optimizing their processes.
• Establishment of process architecture and infrastructure within one or more SBUs.
• Performing tasks required to deliver projects including management of stakeholder expectations, scope of work, communication, team management, planning, initiation, execution and closeout.
• and mentoring junior team members.
• Draft functional design specifications
• Migrated of legacy data to SAP using a custom developed ABAP program
• Customized of Content Models, Record Models, Case types, Attribute profile, status profile, document types, content server, document types, registry element types and service providers and DMWB
• Custom workflow specification designs
• Though understanding and implementation of City of Cape Town re-usable custom components in SAP Case Management such as:
• Activity log
• Custom workflows
• Re-usable case sub-components
• Document and Templates Management
• Integration with SAP and external systems
• UI5 & mobile application design specification for the applicant case access

Confidential

Responsibilities:

• Provided SAP technical expertise, thought leadership and recommendation to ensure optimal application of SAP Case/Document Management functionality.
• Provided solutions to complex business and systems challenges, where no precedence exists.
• Performed SAP IMG Configuration in cross-application modules of authorization, classifications, workflows and ECC modules.
• Processed SAP transports via Charm and Solution Manager
• Provided technical and functional knowledge transfer to technical, functional and user communities
• Provided technical guidance to Project leaders.
• Served as a liaison between SAP ERP department and City of Cape Town business units/departments.
• Analyzed as-is business processes to develop the TO-BE processes
• Conducted business process design workshops, gap analysis and specifying custom requirements.
• Drafted project documents, blueprints, Solution documents, Functional Specifications and test documentations.
• Extensive configuration of the SAP Case solution including custom reports.
• Liaised with the development team throughout the Realization. The implemented solutions integrated the following modules: SAP Case management (PSRM, SAP SD, SAP Real Estate, HR, GIS, Fiori, Agentry and e-services Portal

Confidential

Senior Systems & Business Analyst (DMS)

Responsibilities:

• Developed document migration strategy
• Project management of document migration to SharePoint 2010.
• Oversaw records migration to SharePoint.
• Gathered of requirements from the business units and recommended solutions.
• Updated document management procedures.
• Managed the SharePoint migration project.
• Recommended migration solutions to business units.
• Transferred Knowledge to departmental representatives.

Confidential

SAP Vendor Invoice Management Consultant

Responsibilities:

• Account payable client requirement gathering.
• Experience on OpenTextVIM, ICC and Archive products installations and post installation steps.
• ConfiguringVIMRoles, Business Rules, Approvals, Blocked Workflows.
• Configuration of Central Reporting
• Configuring/customizing different channels and Enterprise Scan
• Designed, customized and implemented SAP VIM Solution
• Documented accounts payable requirements designed functional specification
• OpenText VIM and ICC troubleshooting
• ICC batch jobs scheduling and monitoring
• Maintained VIM Roles
• OpenText VIM workflow troubleshooting
• Designed and updated swim lames per business process
• Facilitated user acceptance testing
• Technically trained invoices for better recognition
• Experience with Invoice Capture Center ICC Expert in configuring SAPVIMand ICC with Invoice Verification process knowledge.
• Knowledge of SAPVIMworkflow and workflow administration tools.
• Experience and configuration knowledge inVIM - bolt on, Invoice Capture Center, OCR, Open Text Archive Server, and SAP AP, AR, GL.
• TroubleshootVIMissues and Provide solution to end customers.
• Perform configuration, support and testing activities. Capable of handlingVIMconfiguration including workflow configuration.
• Configured SAP DMS system
• Set up drawing document types to processes testing
• Tested workflow scenario different document types
• Migrated engineering drawings from legacy DVS systems to SAP DMS

Confidential

Associate Consultant/Analyst: Case Management

Responsibilities:

• Provided overall SAP Case Management best practice and expert advise
• Tested and set-up of the net weaver business client environment in SAP
• Set up, tested and implemented SAP roles and authorizations
• Tested SAP Investigative Case Management client
• Configured and testing of Case Management objects
• Assisted in the unit and integration testing of SAP Solutions
• Customized of Content Models, Record Models, Case types, Attribute profile, status profile, document types, content server and DMWB

Confidential

SAP Consultant: Case Management

Responsibilities:

• Configured SAP Systems in accordance with the client’s requirements
• Conducted workshops to ascertain business process requirements
• Performed SAP system testing for new configuration before transporting to live working environment.
• Set-up system configurations as well as the transports to the relevant clients
• Provided technical SAP to consultants, users and clients management personnel
• Created and test SAP roles and authorization objects
• Performed testing on integration with other SAP systems and non-SAP systems
• Migrated of legacy data to SAP using a custom developed ABAP program
• Customized of Content Models, Record Models, Case types, Attribute profile, status profile, document types, content server and DMWB
• The solution implemented integrated the following modules: SAP Case Management RMPS/PSRM, Funds Management, CRM and BI

Confidential

SAP Senior ECM Consultant/SAP Case Management

Responsibilities:

• Represented Confidential /Datacentrix at various client sites across South Africa and Australia from
• Participated in SAP ECM strategy sessions and business development
• Implemented SAP solutions at the following Confidential /Datacentrix clients; Gauteng Government, Exxaro, Telkom, Lotterywest (Australia), SABC

Confidential

SAP DMS Module Consultant & SAP Super-User

Responsibilities:

• Organized & conducted s for internal SAP users
• Resolved SD/MM related queries
• Trained SAP users post implementation
• Update and draft manuals
• Updated and drafted Process flows
• Resolved SAP DMS and Easy-DMS defects and queries
• Assisted with department on-boarding to SAP Easy-DMS solution platform
• Manage and coordinatekeyusersglobally
• Support post merger integrations to rollout DMS systems and processes globally
• Define and manage authorization concepts
• Analyse, record and document requirements for the storage and administration of technical data on products
• Define and constantly extend the DMS template processes
• Setup KPIs and SLAs with business and provide according input for any dashboard requirements
• Further technical development of the SAP DMS platform in cooperation with IT
• Act as counterpart for the R&D / engineering departments regarding document structure
• Coorperatewith IT and Data Architects to improve interfaces in between CAD and ERP systems
• Act as 1st level support for any issues within document creation process
• Perform testing for all DMS relevant test cases and ensure CSV conformity
• Document user requirement specifications (URS) and create / update material
• Manage authorizations within area of DMS