SUMMARY

• SAP CRM ABAP & ABAP consultant with 9 years of experience in Implementation/Support/ Upgrade projects.
• Experience in various areas like CRM ABAP (CRM 7.0 EHP2) ABAP (ECC 6.0), Web services middleware, ALE/IDOCs & Java.
• Experience in Customizing middleware and debugging of data replication from R/3 to CRM and CRM to R/3 for BDoc Modeling, RFC queues.
• Worked on SAP CRM Sales, SAP CRM Service, SAP CRM Marketing, CRM Loyalty Management, SAP SD & SAP MM
• Worked as an Onsite Coordinator ( USA, Finland) managing teh onsite & offshore team.
• Handled number of projects in both Team and Individual environments with excellent presentation and interpersonal skills. Excellent Offshore and onsite experience
• Experience in Web UI, BOL, GENIL programming, AET and EEWB. Experience in designing different types of Views and context nodes and their binding.
• Have experience in enhancing WebUI Components on Search, Display & change.
• Experience with Event Handler methods, Navigation Links using Inbound & Outbound Plugs, Component Usages, Custom and Component Controllers.
• Have experience working on BADI for Campaign copy control, Opportunity & search screen on SAP CRM. Worked on SAP CRM BRF, for Lead distribution.
• Worked on Interfaces using External List management in SAP CRM
• Worked on Web services(Provider & consumer proxies) for integrating SAP CRM system with Third part system
• Have experience in WebUI, creation of a Popup window using custom component and standard component
• Functionally experienced with end to end configuration for SAP CRM Alert notification & development to trigger Alert at CRM WebUI Screen.
• Have functional experience with customizing of Territory Management system & development using BADI.
• Experience with SAP CRM Sales Manager (Agentry Server)Application in Mobile
• Have functional experience of end to end customizing setting for Navigation Bar profile(logical link, work center), Status Profile, transaction Launcher, & Action Profile for SAP CRM Sales
• Experience in Java Development related to WebUI Enhancement for SAP CRM.
• Have knowledge working in Agentry framework ( Synclo ) for CRM Integration with Mobile with Data Tables, Standard Object and BADI implementation on import custom field data from SAP CRM to Mobile
• Experienced in creating, customizing and development of SAP Scripts & Smart forms.
• Dynamic value population for a field in WebUI based on teh value of other fields
• Have knowledge on SPDD/SPAU on SAP upgrade.
• Extensively worked on ABAP/4 Reporting (Classical & Interactive), ALV Reports (List & Grid), Dialog/ Module Pool Programming (Screen painter, Menu painter) & Performance Tuning, CMOD, SMOD having detailed expertise on SAP MM, SD.
• Excellent Debugging, Trouble - shooting, Event Tracing and Performance Tuning Skills.
• Experienced in developing interfaces using RFC, ALE, IDOCs, EDI, & BAPIs.
• Good knowledge and experience on IDOC programming, testing for inbound and outbound IDOCs, extensions and creating custom IDOCs as per business requirement.
• Used BDC programming like Call Transaction, Session Methods, Recording and LSMW for Data conversion, field mapping and uploading data.
• Experienced in using various modularization techniques like subroutines, Function modules and class modules.
• Expertise in enhancements and modifications using user exits & worked on BADI.
• Experienced in using ABAP components such as Data Dictionary, Table control, ABAP Query, Structures, Domain, Data Element, Table Maintenance.
• Expertise in Performance Tuning and Debugging. Used tools like SQL trace, Runtime analysis, code inspector tools for optimizing teh performance.
• Worked on a ABAP for Script Logic Custom BADI in BPC and tested it using teh program UJK SCRIPT LOGIC TESTER
• Developments of objects are done using SAP BDT and SAP BRF tools.
• Experience in giving technical solutions to teh team from onsite, reviewing code and testing all teh developments with business scenarios and signing off teh developments.
• Experience in gathering and analyzing requirements for SAP CRM applications.
• Handle teams of onshore and offshore developers - assign and review allocated tasks working with teh team manager based on project and business needs
• Good communication and inter-personal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple project and cross train sub-ordinates in other Functional areas.
• Develop and enforced development standards by performing code reviews for development done by onsite and offshore developers

TECHNICAL SKILLS

ERP: SAP ECC 6.0, SAP CRM 7.0 EHP2CRM-ABAP Tools BOL & Genil, WebUI Component, BDOC, BADI, Web service, smart formsObject oriented programing, CRM Middleware, BADI(Enhancement Spot Performance tool.

ABAP Tools: IDOC, smart forms, ABAP Workbench, Workflow, Data DictionaryOOPS Abap BADI, LSMW, Report Painter, Screen painterMenu painter, Function Builder, SAP Script, WebUI Configuration.

Framework Expert: CRM Web UI

PROFESSIONAL EXPERIENCE

Confidential, Seattle WA

SAP ABAP Lead Consultant

Environment: SAP CRM 7.0 EHP2

Responsibilities:

• Refund Renewal: CRM allows members to renew their membership for multiple years. If a member decides to rollback renewal of one or more future years and get a refund of teh membership fee paid, teh Refund Renewal process will be used to roll back teh membership expiration date and issue a refund. Which involves Webui enhancement on button creation and navigation to screen.
• Webservice Call: Teh service call to confirm User autantication and sign up teh Membership.
• Generation of WebUI Popup on Account Screen: New component was created as a popup which would hold Original and validated address teh user can choose teh original or teh validated address and teh user selection is updated on teh Business partner.
• Worked on CRM ICW to confirm teh business partner:
• Enhance SAP WebUI component for adding custom fields & defaulting a value on Account search screen.
• Synchronization of CRM with POS system: dis interface starts when teh membership clerk uses teh “Process Payment” button in CRM. Teh interface will start a Java call and toggle register from CRM to teh POS System, and returns teh control back to CRM once teh payment is confirmed.

Confidential, St Paul MN

SAP CRM ABAP Lead Consultant

Environment: SAP CRM 7.0 EHP2

Responsibilities:

• External List Management: Teh Business partner create / update dat happens through ELM would display Information message to user to accept teh Validated or original address, and a duplication check would be done and teh information would be show to teh user
• Generation of WebUI Popup on Account Screen: New component was created as a popup which would hold Original and validated address teh user can choose teh original or teh validated address and teh user selection is updated on teh Business partner
• Achieve Field Defaulting: Teh Achieve field of Account Search Screen to be defaulted with a specific value.
• Alert Notification: Worked on Alert Notification, teh notification would be triggered when an opportunity is created or when a user status is changed.
• Enhance Field on Account for Mobile in Agentry Framework(Syclo): BADI Enhancement done for Updating Geo code values for Account address in CRM Sales Manager.
• Data Table on MDO for Mobile in Agentry Framework(Syclo): Creation of Data Table - Drop down values on Mobile for Department & functions fields of contacts
• Addition of fields on Activity: Creation of two custom fields in CRM WebUI to retrieve teh contact information on teh account and displaying it when creating an activity
• Enhanced SAP WebUI component to add addition fields for product search
• Teh Business Partner data & Product is converted from teh legacy system to teh SAP CRM system using LSMW.
• Enhancement of Account Search with a custom field: Filter Accounts based on teh Sales Org of teh Login User. WebUI Enhancement done to teh Search Screen of Business partner to add new field and filter teh result based on teh custom field value
• Addition of Custom field to Territory: Addition of custom attribute to Territory and assignment of territory to Business partner based on teh custom attribute value.
• Search Help with Component Usage: Teh search component of Campaign was used as an F4 halp for Campaign ID created in Opportunity screen
• Add Multiple Items to Quotations: WebUI Enhancement done on teh Product popup screen to select multiple products and assign them on to teh Item Assignment block of teh Quotation.
• Addition of Assignment Block to Account: Teh custom table related to Customer in ECC system was replicated into CRM system as a new Assignment block in Account Overview screen.
• Equipment Record Indicator on contract Selection: Teh change done to teh WebUI popup screen to add an indicator next to teh contract to show teh user dat teh equipment exists in one or more contracts
• Campaign Copy Control: To copy teh Attachments and notes to teh campaign generated Lead Transactions and Task Transactions. dis was applied for Campaign Elements as well using BADI.
• Population of Equipment data on Service Order: WebUI component for Service & Repair order is enhanced for Copying of equipment record information into service or repair order dat are created from Account Identification
• Addition of Employee Responsible to Transactions: Report program to update employee responsible on transaction from Territory. dis enable all reps from territory will have visibility of teh transaction in teh mobie app
• Smart form Generation for Service Request: Teh form is intended to act as a summary of a call processed by an agent. All pertinent information captured on teh service request transaction will be populated in dis form
• Enhance Product Search on Service Request: Additional search fields are added to product search within teh Referenced Object assignment block on teh service request
• Lead Distribution using BRF: Created a Report program for BRF Rule upload and worked on BRF execution on Lead
• Establish relationship between Business partners when an Order/Opportunity is created in a Mobile APP in Agentry Framework(Syclo).
• Development of Web-service Enhancement On transaction & Business Partner to enhance teh Lead creation with Sales Organization.
• Interactive Reporting: Extension of new fields on Interactive Reporting for Transaction and Business Partner
• Creating new fields in opportunity screen for Campaign ID and Campaign Description and populate teh values for teh custom fields when opportunity is created from Lead
• Dynamic value population in Webui for a Customer Type field on Service Request based on function group & division.
• Development of Custom Popup for confirmation in Webui.
• Development of Buttons(Open/New) on teh Toolbar
• Navigation from Search Screen to display of new screen to create Configuration unit.
• Received Polaris Award twice
• Submitted white paper on ELM
• Assert creation on Alert, and SAP CRM Sales Manager Application on Mobility.

Confidential

SAP ABAP Consultant

Environment: ECC 6.0

Responsibilities:

• Onsite Coordinator: Coordinated offshore Confidential Siemens logistics programming & development team from Finland.
• Co-operation with Accenture client management and Customer's team management
• Projecting offshore capability to client team (logistics meeting) and trying to bring more objects to teh organization
• Providing timely responses to all client requests, meeting deadlines and budgets.
• Evaluating, estimating & prioritizing of Objects/change requests before assigning to offshore team, Reviewing and testing before delivery
• Providing technical support for project Transport release.
• Development of Customized outbound IDOC Generation
• Development of SAP Script specific to multi language
• Identification of all possible test cases, positive and negative
• Domain length change
• Application of SAP Notes
• Modification to change history table by modifying teh standard functionality
• Worked on SPAU and SPDD list functionality
• As part of CAMS Assessment cycle, assessed 10 resources
• Resolving Transport conflicts

Confidential

SAP ABAP Consultant

Environment: ECC 6.0

Responsibilities:

• Understanding and implementation of functional and technical requirements in scope of claim processing for SAP-CM Module
• Developments of objects are done using BDT and BRF tools.
• Reviewing Technical Design, Coding and Unit Test Plan of teh objects developed by peers
• Search: Designing of fields for restricting teh search based on Plate No.
• Configuration of screen Sequence based on teh internal claim type (liability and comprehensive).
• Appending customized fields to teh standard screen for Policy snap shot.
• Disabling and enabling of fields and check box for Claimant screen
• Creation of teh complete screen for Notes Screen with new field groups, views, sections and screens. Disabling and enabling of field groups based on teh internal claim type
• Upon reopening teh claim, if a capital reserve has been defined for teh claim level, teh administrator must get a message with teh possibility of adjusting teh reserve.
• If teh value for teh claim closure is "yes", tan teh field closure reason must be selectable else hide teh field
• If teh field “claim closure “is selected, tan all teh open receivables should be cancelled or written off.
• Creation of synchronous online interface: FS-CM acts as a Service Requestor and SV-order component acts as a Service provider. Teh Function Module calls teh service SV Send Order with teh specified parameters, and gets teh return parameter from SV-Order component.
• Call teh Task which in turn triggers teh payment and reserve workflow.
• Displaying of error message based on condition.
• Conducted brown Bag sessions on SAP-ABAP for new Joiners
• Received Excellence award for learning BDT/BRF Tool.
• Received award for building Technical Capabilities
• Received award for taking challenging objects

Confidential

SAP ABAP Consultant

Environment: ECC 6.0

Responsibilities:

• Onsite Coordinator: Coordinated offshore Confidential 's logistics programming & development team from Finland.
• Co-operation with Accenture client management and Customer's team management
• Projecting offshore capability to client team (logistics meeting) and trying to bring more objects to offshore
• Handled Overall Confidential 's logistics programming & development team (onsite and offshore) for a specific period.
• Providing timely responses to all client requests, meeting deadlines and budgets.
• Evaluating, estimating & prioritizing of Objects/change requests before assigning to offshore team, Reviewing and testing before delivery
• Handling of 3 small projects for technical support within Confidential .
• Configuration of Customized ALE-Idoc exchange of data between two clients.
• Configuration and creation of Outbound Idoc for Purchase order
• Conversion Program: Teh excel file would contain teh fields used for changing teh Purchase order items. Teh program would go through teh items in teh excel file and change all teh PO-items in SAP dat teh file contains.
• If teh program is run in test mode tan all other logic of teh program should be executed except for teh table update and all possible Messages (Success/Error) should be logged in teh report.
• BOM Comparison and Copy changes between two Plants: Compare BOMs for single and multilevel between two plants and generate teh report, with an indicator indicating whether teh components are equal or not. Simulation will give teh actual difference (whether teh components needs to be added or not). Updation to database happens if there is a difference between two plants.
• Conducted Brown Bag session on IDoc Structures, transactions used and a Practical Session on simulating Outbound IDOC.
• Resolve Pro-forma report: is to enhance teh functionality to display P2P/STPO Pro-forma work list, Sales order-related Pro-forma work list and should correct teh Ship-to country selection logic, also to improve teh performance of report.
• Change of Segment field length using ALE interface: Idec’s basic type YDP PRODHI01, message type ZDP PRODHI has 3 id fields: BG ID, BU ID and PROD PL ID. Teh length of teh fields is 2 digits but now BDW started to send 3 digits long ids. dis has to be fixed.
• Text Routine: To copy SCAC code and Mode of Transportation from Vendor master (me.e. CR carrier receiver count' in customer master) to Delivery Header text fields me.e. Carrier code & Transportation mode respectively.
• Dump with Field symbol: Dump occurring while processing IDOC
• New field added to teh program: Product hierarchy information (MARA-PRDHA) needs to be added to pricelist excel download
• New Visibility SO-PO report: dis report is needed coz all subsequent documents are not visible in SO's document flow. PO and DNN1 are not visible
• Requirements type re-determination for India: When shipping point & st. location is changed, teh requirements type has to be re-determined dat correct ATP check is done
• Developed Approval of Leave: User applies for teh leave by creating teh notification of absence using teh transaction 'SWXF', approval screen should be sent to Approver. If he approves/Rejects teh leave, a mail is sent to teh user who has applied for teh leave.
• Workflow Approval of Material Master: When material is created teh workflow will be triggered to send a work item to teh approver. Once teh approver approves/Rejects mail sent to user.
• Development of BSP Application
• User logon screen
• Selection of basic data like product and customer ID
• Display of teh selected product
• Nominated for prototyping development for a new project
• Nominated to work as off-shore coordinator.
• Received award for Driving Value Added Results
• Received award for Quality Work Efforts
• Received award for TEMPEffective coordination with Client and project team

Confidential

SAP ABAP Consultant

Environment: ECC 5.0

Responsibilities:

• Ensuring RICEF (Reports, Interfaces, Conversion, Extension and Forms) objects are developed as per coding standard
• Reviewing Technical Design, Coding and Unit Test Plan of teh objects developed by peers
• Coordinating with teh peers for timely completion of teh objects and ensure teh organizational objectives.
• Maintained defect tracker sheet and prepared Cause Analysis Reports (as a part of Quality Assurance) in teh project
• Contributed documentations to knowledge database which explains various Best Practices followed in teh project.
• Report Development:
• Asset Exception Reporting: Interactive report shows teh assets with conditions dat are considered as exception to a normal situation. From dis report teh output can be saved to various formats, like text and spreadsheet. When teh selected record is double-clicked teh control is moved to teh Display of Asset transaction.
• BAPI Invoice Creation: Teh report would take teh purchase order as input and trigger a BAPI to create an invoice automatically.
• BAPI Goods Receipt Creation: Teh report would take teh purchase order as input and trigger a BAPI to create goods receipt automatically.
• Rental Process: An interactive report responsible for giving all teh information needed to teh contract managers dat has teh main information consolidated to manage their contract dis report is similar to ME3N transaction
• Development of Inbound/Outbound IDoc:
• Payment Policy Interface: Designed and developed customized interfaces using ALE/Idoc’s like Updating customized Table from teh legacy file. New customized segments, IDoc and message and a report program were created to generate teh IDoc and a Function module to update teh customized table. Partner profile and Distribution model configuration done as a part of development to generate IDoc for teh documents created and send it to different partners.
• Branch Invoice Inbound Interface: Interface to generate inbound Idoc’s in order to update teh Branch Invoice table using teh data in legacy file. Also, developed teh Function Module which does teh validation and post of IDoc updating teh table.
• Purchase Order Inbound Interface: Interface to generate an Inbound Idoc’s in order to create Purchase Order at SAP from a text file generated from teh legacy system.
• Purchase Order Information to Legacy System: Interface to generate outbound Idoc’s in order to retrieve Purchase Order Information from SAP system (from IDoc) and generate a text file in Application Server. Extension of teh IDoc is done to move teh customized fields of teh purchase order into an IDoc. Teh report program would read teh IDoc segment fields values and generate teh text file in Application Server.
• Contract Information to Legacy System: Interface to generate outbound Idoc’s in order to retrieve Contract Information from SAP system (from IDoc) and generate a text file in Application Server, extension of teh IDoc is done to move teh customized fields of Contract into an IDoc. Teh report program would read teh IDoc segment fields values and generate teh text file in Application Server.
• Enhancements Developments
• Requisitioner and Recipient control: Teh development would control requisitioned and recipient fields of Purchase Requisition and Purchase Order transactions. BADI development is used for Purchase Order and user exit for Purchase Requisition.
• Approvers Pop-up Screen: Teh development has filter functionality on teh approver's pop-up screen.
• Net Price Control for Call-Off PO's: BADI Development to create an error message when users create call-off PO's and change teh net price value of teh referenced contract for each line item.
• Email Notification: BADI Development was done to send an email notification to teh Requisitioner when a Purchase Order is created.
• Worked on DDIC objects like tables, structures, data elements and domain
• Worked on tools like menu painter, screen painter, debugging tools and FM
• Created ‘Tax Exceptions Table’: dis table will halp teh user to pay and withhold teh correct values on each invoice, user will update teh table through teh custom screen by entering teh transaction code (Using Screen painter), and once teh table is updated user can see teh values and can perform teh various operations Filter, Sort, Aggregation, and Subtotal (Using Menu Painter) in ALV Report

Confidential

SAP ABAP Consultant

Environment: SAP R/3 4.7

Responsibilities:

• Analyzing and Understanding teh functional requirements using teh Functional Specification
• Ensuring RICEF (Reports, Interfaces, Conversion, Extension and Forms) objects are developed as per coding standard
• Reviewing Technical Design, Coding and Unit Test Plan of teh objects developed by peers
• Coordinating with teh peers for timely completion of teh objects and ensure teh organizational objectives.
• Maintained defect tracker sheet and prepared Cause Analysis Reports (as a part of Quality Assurance) in teh project
• Contributed documentations to knowledge database which explains various Best Practices followed in teh project.
• Developed Forms: Purchase Order Form in SRM environment and Purchase Order Form in R/3 environment, these forms were developed using teh transaction smart forms
• Developed Reports
• Monitor Work Order: Provides enough information to monitor teh progress of orders and their values.
• Invoice Report: To report on invoices which are hold, blocked, deleted or rejected.
• Developed Interfaces
• Load Bank Cleared Funds: An Interface dat was used to upload data into SAP from an CSV using BDC Call Transaction.
• Financial Transactions: An interface which included data download from SAP tables to a spread sheet (CSV).
• Got appreciation from Project Managers, for delivering an object in new environment during teh crucial situation.
• Got appreciation from teh Client, for successful completion of a defect free object Senior Manager for teh excellent recovery.
• Got Junior Software Engineer Award.
• Received Accenture Celebrates Excellence award for Super Dropper Team.