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Professional It Mentor/tutor Resume

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Chicago, IL

SUMMARY:

  • Quality - focused. Consistent track record of successful on-time project deliveries. Performance and cost savings improvement driven. Effective communicator across all levels of an organization.
  • Team & Mentoring
  • Release Management
  • Process Analysis & Redesign
  • Systems Testing/Troubleshooting
  • Installation and Configuration
  • Budget Planning & Administration
  • Strategic Planning
  • Application Development
  • Hardware & Software Upgrades

EXPERIENCE:

Confidential - Chicago, IL

Professional IT Mentor/Tutor

Responsibilities:

  • Confidential is a one year, intensive program that provides low income young adults (ages 18 - 24) with a combination of hands-on skills development, college credits, corporate internships, and support to transition them into productive adults. 85% of the students become employed or attend college full time within 4 months of completing the program. Mentor responsibilities included providing professional guidance, support, and advice to the students assigned to me for that year. Tutoring entailed providing academic guidance during technical sessions.

SAP Acquisition Project Manager

Confidential

Responsibilities:

  • Test Strategy Manager: Lead Business Users and Subject Matter Experts through Integration and User Acceptance Testing Process, many who were new to SAP. Partnered with Infrastructure and other application leads to ensure architecture platforms and payments processing solutions were ready for test cycle starts. Managed senior level client team members to build, run, and prepare audit tracking for required test scenarios from each business area. Coordinated with client to ensure smooth transition out of testing and into Go Live.
  • Cutover Manager Orchestrated technical and business teams with migration all components across test environments (Dev to QA) and into production (QA to Prod).Partnered with Basis team with transport sequencing and all touch point activities required with the cutovers. Facilitated business leadership teams with phase gate review and signoff requirements.

SAP Global Test Lead

Confidential

Responsibilities:

  • Built and implemented the Rapid Implementation Service (RIS) testing strategy. High quality, shortened project life cycle utilizing global test set assets, automation testing, right-sized testing efforts and requirements, and a prototype SAP test environment. Intention was to build, test, and deliver high quality project developments quickly servicing both infrastructure and business project efforts.
  • Primary test lead for the first test cycle of the (PI) PepsiCo International Upgrade project. Multiyear initiative to upgrade SAP across sectors of: North America, Latin America, Asia Minor, and Europe. Goals focused on both the project and support landscapes targeting upgrades to minimize disruptions in service. Utilized manual and automated testing processes to streamline and standardize.
  • Built global test strategy processes used throughout the company to promote efficiencies with reuse across the company. Built and published strategy documents into the Global SAP Test Methodology PepsiCo web enabled community.

Confidential

SAP PMO Release Manager

Responsibilities:

  • Aggressively led the IS and Business organizations to upgrade the SAP environments (ECC, SCM, Portal, BW-Big Data, and CRM) to right fit enhancement and support pack versions. Collaborating with Basis and SAP Max Attention teams, implemented binary updates and monitoring tools to ensure that the Kraft implemented SAP versions were tightly tied to the overall business strategy while continuing to support the business goals focused on the company split initiatives. Implemented release driven timelines with business leads across full organization structure.
  • Led cross functional global teams specializing in the SAP practices of HCM, MTI, STP, RTR, OTC, STC, BI/BW, and MTC through the build, execution, and problem resolution phases of their regression testing ensuring that incoming changes work perfectly with current production environment. Managed development/test team to build and maintain manual and automated regression test scripts - each full end-to-end process flows done with an agile methodology to fit with the phase gate timelines.
  • Orchestrated technical and business teams with migration all components across all SAP environments for major releases including the company split efforts. Partnered with Basis team with transport sequencing and all touch point activities required with the cutovers. Facilitated business leadership teams with phase gate review and signoff requirements.

Confidential

Senior Project Manager

Responsibilities:

  • Real Estate Business Process Lead - Worked with project sponsors to review two integrated replacement options aimed at centralizing Real Estate and Facilities Management business processes. Strategies focused on choosing best practice option between ASAP R/3 or Tririga solutions both targeted to replace 25-30 standalone systems. Goals were to improve productivity & efficiency, lower incidence of error, build a central budgeting and reporting system, increate warranty and service agreements savings, and foster compliancy with regulatory requirements.AP/SRM Business Process Lead Collaborated with senior leadership team to deliver one of the largest multi-million dollar SAP implementations. Built integration with Bottomline-PayBase payroll manual check printing solution designed for all vendor supplier and employee paper checks and positive pay communications to outside financial organizations. Solution eliminated manual check printing throughout the organization.

Confidential

Finance IT Systems Manager

Responsibilities:

  • Directed 24 systems team members with goals/objectives focused on successful deliveries for Payment Processing, Integrated Client Billing/Invoicing, 3rd Party Payment Processing & Reconciliation, General Ledger/Accounts Receivable, and SAP G/L. Managed annual project budgets up to $1,000,000 capital / $500,000 expense. Fostered business relationships with clients, participants, and pharmacies aligned with the client.
  • SAP Testing Manager - Designed assessment phase of merger conversion; created deployment and risk mitigation plans, resource/time estimates, and program. Aligned corporate and merger integration strategies.

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