SUMMARY:

• 12+ years of Technical experience with 5 end to end Implementation Projects, 2 upgrade and 3 Support projects in different SAP Release 4.6B, 4.6C, 4.7 and ECC 6.0 and SAP CRM 5.0, 6.0, 7.0 and 7.0 with EHNP2 Support pack.
• Has completed SAP Certified Application Associate - HANA (Latest Service Pack SP09) with HANA as primary database for SAP BW, SAP CRM powered by SAP HANA as side car approach.
• Worked on SAP HANA LIVE which cover the reporting needs of business operations in real time using the virtual data model to support this framework.
• Hands on experience in HANA modeling: Created multiple schemas and table definitions. Experience in creating attribute views, analytical view and calculated views. Experience in applying privileges. Developed data flows and work flows using BODS. Loading data into table definitions, suspending data loads, resuming data loads. Creating information objects (packages, attribute views, analytic views, calculation views Graphical and SQL script based).
• Worked in SAP UI5 and SAP Fiori build a transaction App (Employee Registration) to update the data from ECC.
• Worked in HTML5, CSS3, Core Java, JavaScript, jQuery, XML, OData, JSON, WEB-IDE, UI5 Controller, UI5 APP Development, Fiori Launch Pad Designing, UI Theme designer, SOAP and REST API's, NetWeaver Gateway System settings to connect backend system.
• Prototyping on SAP HANA XS while exposing the data using XS OData Service, HANA XSJS Service to expose data (Table, View, and Information Model) in a fully embedded application within the SAP HANA appliance.
• Knowledge of Hybris, worked on Hybris interfaces to transmit the data from SAP ECC to SAP Hybris using SAP PI. Worked in Hybris cockpits like PCM, WCMS and HMC with technical team to meet the business requirement. Also involved in design and blueprinting document to do the fit gap analysis.
• SAP CRM Technical Consultant with 7+ years of SAP CRM (Sales & Marketing, Service, E-Commerce and CRM Pricing) experience.
• Extensive experience working on CRM 2007 and 7.0 WebUI configuration, WebUI development/ IC Web client development and Customizing. Component Workbench, Design Layer Customizing, UI Framework, BSP, ABAP Objects, and UI Configuration Tool.
• SAP on CR-100(CRM Base Customization and Fundamental) CRM 7.0 in December 2009.
• Extensive experience in business processes across the following modules: MM, SD, FI/CO, CRM developed different FRICE objects pertaining to these areas.
• Excellent Debugging, Error Tracking and Rectification Skills. Proven ability to track down and resolve system crash and critical technical issues, also helping out functional consultants to resolve their system related problems.
• Extensively use SQL Trace and ABAP Runtime Analysis for code optimization.
• Well versed with usage of ALE / IDocs in business scenarios. Experienced in Creating, Configuring and Enhancing IDOCS. Excellent hands on experience in interface development to and from SAP utilizing various interface methods and middleware systems. Worked on Web services development (SOA) with other systems.
• Published Tools (Upgrade Assessment), Implemented concept of Dynamic Pricing, Campaign Pricing, Auto Save Functionality in WEBUI.
• Mentored in upgrade assessment activity McKesson, Alpharetta, USA (CRM 6.0 to CRM 7.0) Sempra Energy, San Diego USA (CRM 5.0 to CRM 7.0).
• Worked on Pre-Sales Proposal deck for MTS McKesson CRM upgrade HOLCIM CRM Implementation, MPT McKesson CRM Implementation (includes FIT-GAP Analysis), PPS McKesson CRM Implementation, MTS-BPR McKesson ECC Implementation.
• Accenture on SAP CRM (Sales & Marketing) 5.0 and SAP APO (Demand Planning & Supply Network Planning) in August 2006
• Good understanding of software development life cycle (SDLC).
• Good in Client presentations, Client interactions & Coordinator for onsite-offshore groups.
• Good team player with all phases of Implementation including Business Process Design, Functional Specification, Technical Specification and Testing.
• Effective Communication, leadership, team dynamics and issue resolution skills.
• Objective and resourceful with a result-oriented approach.
• Flexible in dealing with changing organizational needs and advances.
• Infosys Most Valuable Player (June, 12).
• Sapient Recognitions for Excellence in work (December 07).

TECHNICAL SKILLS:

SAPABAP/4: Reports (Classic, Interactive, ALV, drill-down reports), SMART Forms, SAP Script, Dialog & Module Pool Programming, BDC, BAPI/RFC FM, LSMW, ALE/IDOC, User-Exits, BADI, Enhancement-PointsDebugging, Performance Tunings, BSP, OOPS ABAP, SAP Query Analyzer, E-CATT, Web-services, QTP, ALM.

SAPCRM: worked on SAP CRM 5.0, 6.0 & 7.0 (Sales, Marketing & Service Module), CRM Middleware, SAP-APO(DP & SNP), SAP-R/3 (4.6C, 4.7, ECC) in Sales & Distribution, Material Management, Finance. Trained by SAP in CRM 7.0(Base Customization), Extensive knowledge of CRM WEBUI, EEWB, AET, BOL, GENIL programing.

SAP HANA: Experience in designing/developing and maintenance of persistent models (Schemas, Tables, and Views), Modelling in SAP HANA Connecting tables, Graphic Modeling Tools, SQL Modeling Tools. Information Models (Attribute Views, Analytic views, Calculation Views, SQL Script based Calculation views, Hierarchies, Decision Tables, procedure, Text Join), Data Provisioning (Flat File, SAP Landscape Transformation(SLT) for SAP & Non-SAP, SAP BO Data Services, Direct Extractor Connections, SAP Business Object Data Services, Smart Data Access), SQL (Procedures, CE Functions, SQL Scripts), Migration of CRM Database to SAP HANA (Hardware Sizing, Clean up CRM Data, prepare/export/import CRM Data, ABAP Code Optimization), Security and Authorizations, SAP HANA Interfaces to BI client tools such as SAP Business Objects Explorer, SAP Business Objects Analysis, SAP Crystal Reports, SAP Business Objects Dashboards, and SAP Business Objects Web Intelligence. Knowledge in Text Search & Analysis (Full text search, Freestyle search, Fuzzy Search), SAP HANA Fuzzy Search on structured and unstructured data, Performance Related Activities, Predictive Analytics.

SAP HANA ABAP: ABAP Development tool, Analysis Tools (Runtime Analysis, SQL Trace, Code Inspector), Optimization of classical ABAP, Open SQL Performance Rules, Accessing SAP HANA using native SQL and ADBC, Consuming SAP HANA views in ABAP, Consuming/Debugging SAP HANA stored procedures, ALV Views, HANA Views.

SAP WEBUI5 and SAP Fiori: Created the WEBUI5 Application working prototype for transactional app to create the Employee Registration in SAP ECC, exchanging the data from SAP ECC while performing CRUD operations. Have strong experience in building application for Mobile/Tablet/Desktop using JavaScript, HTML5, CSS3, jQuery, XML, OData and all kind of Java Front End Application

WORK EXPERIENCE:

Technology Architect

Confidential

Responsibilities:

• Worked on building information models on Hana for master data objects using Attribute views, Analytical views for fact based tables and Calculation views for complex objects such as Sales Order /Billing summary, Top 10 Opportunity/Quote Summary, Inventory status.
• Worked on SLT configuration to bring Master and Operational data from SAP ECC to HANA DB.
• Worked closely with SAP Basis team to set up SLT DMIS server and its connections with source SAP ECC system and target HANA system.
• Data Extraction Transfer Loading (ETL) using the SAP BOBJ Data Services 4.0 for transferring the data from MSSQL SERVER and Oracle Database and SAP HANA Data Provisioning using SAP LT Replication Server (SLT) using SAP LT using Query, Case, Validation, Table comparison.
• Developed a calculation view using the HANA SQLScript CE functions and working with administrator to improve the performance and optimization of Open SQL Queries.
• Played an important role in showcasing the capabilities of SAP HANA to Business team compared to traditional BW/BI reporting functionality
• Worked with business user to create design documents for Hybris CMS, PCM and WCM cockpits, Content creation and maintenance of the same.
• Worked in Scoping Apps requirement Transactional Apps, Analytical Apps while setting the UX/UI Guidelines.
• Design Fiori Landscape, Perform Fiori technical configuration and NetWeaver Gateway System settings to connect backend system.
• Fiori Launch Pad Designing, UI Theme designer, Standard APP Extension
• SAPUI5 Development for Custom FIORI IOS Client using the SAP Web IDE using ODATA ver2.
• Build a working prototype for transactional app(within SAP Fiori) to create the Employee Registration form in SAP ECC applied the concept of HTML5, CSS3, JavaScript, JQuery, XML and OData ver 2 to transmit the data from ECC via frontend server.
• Hands-on development and defect fixing in Interface with PI 7.0, ABAP Proxies, Classes, Worked on SAP WEBUI to read the data from attachment and update the one order document like quote, order, re-org determination on change of employee responsible.
• Worked on complex development in WEBUI for Auto Save Functionality, Search Screen modification (Locked Products, Model Class in Ibase, Wild card search using email on account), HL and LL items enhancement, Ibase Swap functionality. Enhanced additional fields in Opportunity and Business Partners using AET.
• Master data, condition record and transaction data replication between CRM and backend ECC system. Middleware debugging of the struck queues.

Technology Architect

Confidential

Responsibilities:

• Have streamlined the process followed in CRM PWC IRIS team, resulting in 55% less software bugs with help SAP Standard tools available, Code Inspector check, Extended Program Check, Program Performance check and Peer-to-Peer review to improve the quality of deliverables.
• 90% of defect caught in self-code review as Code Review Checklist is quite exhaustive and revised on a regular basis to emphasize on testing effectiveness.
• Had resolved complex tickets with average handling time (AHT) less than a day, while keeping high quality of work.
• Daily activity monitoring for Offshore Team, Review the Code for RICEF Objects done by Team Members.
• Worked on WEBUI Screen Enhancement, Search Screen, Transaction Launcher, AET Enhancements, BSP WD Component Workbench, BOL, GENIL programming.
• FM's, RFC's and on Web UI Related Tasks
• Worked on Middleware initial and delta load, middleware queue debugging.

Technology Architect

Confidential

Responsibilities:

• Active participation in all phases of a project: This includes requirement gathering, modeling, design and development, extraction of data, reporting, performance tuning.
• Focused on SAP HANA fit analysis - Identified several plausible HANA mix and match implementation scenarios, involving HANA Enterprise, CRM on HANA, HANA Live, HANA Sidecar
• Developed a 10-point fit analysis criterion, based on the prevailing landscape. Participated in pain point, GAP Analysis of the current CRM environment.
• Recommended best fit HANA scenario, based on fit analysis and participated in the HANA sizing effort.
• Closely interacted with business team and completed the testing, Conducted workshop.
• Imported Tables and Loaded data to tables and also copied standard content from SAP to local repository using SAP HANA.
• Used Hana Studio to Create Attribute Views, Analytical views and calculated views.
• Worked on SAP HANA Live - Demonstrated the capability of SAP HANA where in SAP CRM system is backed by SAP HANA using the side car approach. We have built some calculation views using the SAP HANA Studio which was pulling the data from application system and displaying the real time data to business users.
• SAP HANA Data Provisioning using SAP LT Replication Server (SLT) where the data is transferred from SAP ECC and 3 Party Legacy system to SAP CRM powered by HANA DB in a side car approach.
• Worked on SAP HANA Live - Real-Time operational reporting (VDM) with the business suite powered by SAP HANA using the SAP HANA Studio.
• Worked on HANA admin functions such as setting up users, managing Schemas, creating Delivery units for transporting changes from DEV to QA system, creating analytical privileges etc.

Technology Architect

Confidential

Responsibilities:

• Leading a team of 2 onsite and 4 offshore technical consultants.
• Upgrade Assessment activity which has given the overall picture of custom objects impacted in this technical upgrade.
• Involved in Documentation and Release Procedures.
• Following the Standard Upgrade Methodologies and emphasizing on SAP Best Practice.
• Worked on Archiving solution for Sales Order, Quotation, and Contract to optimize the performance of the transactional data in SAP CRM landscape.
• CRM MTS Transport Review, TR Conflict resolution, MTS Production Support TR resolution, Retrofit activities which involves moving the TR from support path to upgrade path.
• Working with teams responsible for doing NWDI Setup, Vertex, Paymetric, Reghost, and BW Extractors.
• Submitted deliverable document such as Landscape Strategy (which specifies Box connections to production path, ALE connection, Transport Path, Legacy system connection), Box Preparation document.
• Coordinate with Security/Basis/3 Party Integration Team for SAP Logon Access/3 party system Access/Basis issues/Middleware issues/Revtrac Setup/GRC Request/Developer access key/OSS Login/Password reset/ Password re-generation/user id setup/VPN setup.
• Performed SPAU/SPDD, UCCHECK modification adjustments for the SAP standard objects in TADIR.
• Worked on High Priority Production Tickets and Enhancements of various ABAP objects.
• Applied SAP Performance Tuning and Testing enabling better performance of all SAP Application.

Technology Architect

Confidential

Responsibilities:

• Leading a team of 2 onsite and 20 offshore technical consultants which develop/fix and report back on WRICEF objects from Identified development requirements and in consultation with Business Analysts/ Functional Team.
• Work closely with the customer designated Project Manager and internal teams.
• Maintained sound business, team and vendor relationships to ensure a high standard in customer service and satisfaction. Communicates across client community, and is viewed as adding value.
• Completing the change request on schedule and within the budget, obtaining acceptance from customers, ensuring adherence of quality control process & procedures.
• Identifies and provides timely access to individuals and facilitates access to information required by project team.
• Coordinate with functional guys/BTS/Business to get the functional/technical document sign off on time
• Created guide documents for EID Creation, VPN Setup, GRC Request, Revtrac Request, HPQC Request (ALM Setup), Offshore-Onsite Boarding list.
• Significant contribution in blueprinting workshop/ helping functional guys with BPRD documents
• Coordinate with Security/Basis/3 Party Integration Team for SAP Logon Access/3 party system Access/Basis issues/Middleware issues/Revtrac Setup/GRC Request/Developer access key/OSS Login/Password reset/ Password re-generation/user id setup/VPN setup.
• Worked on Web-UI like changing views, changing field attributes, inserting additional validations on SAVE, text copy functionality from text to log.
• Developed complex development includes Dynamic Pricing, Campaign Pricing, Paymetric Enhancement, Vertex development, De-Duplication of BP Master records, IBASE-IObject multi-level hierarchy which are the most complex piece in PPS Project.
• Worked on enhancement of the master data and transaction data sources with Z-fields which are populated using User Exits. Remote-enabled function modules for exchange of data between SAP CRM and the legacy systems.
• Configuration for Middleware replication for Campaign, Order types, Middleware extension for Master data and transaction data between CRM and backend ECC system.
• Worked on Middleware initial and delta load, middleware queue debugging.
• De-Duplication implementation for Customer and Prospects using TREX server, enhancing objects to include non-address field to include in Duplicate Check functionality.
• Technical Owner for data migration of Prospect, Contact Person, Customer Z fields, Lead, Opportunities, Service Contracts, Service Orders. Implemented parallel processing technique to process 400K records in 4 hrs.
• Development of background job programs for automatic creation of Service Contracts and Service Orders in SAP CRM based on Sales orders created on the day.
• Mentored technical team on process to implement Archiving of data for Service Contracts, Service Orders and other follow-up transactions.
• Worked on application processing various goods movement and managing stock in your warehouse with planned and efficient processing of all logistics processes in your warehouse complex.

Programmer Analyst

Confidential

Responsibilities:

• Leading a team of 6 technical consultants (including CRM Support Team and On Call Resolution Team) which develop/fix and report back on WRICEF objects Status.
• Resolving day to day issues of the project, monitoring and approving change requests and setting corrective plans as needed.
• Ensuring that the analysis and design has been conducted in accordance with the requirements.
• Implement mechanism for risk management, problem escalation and follow up on pending issues.
• Made sure quality and time targets and service levels agreements were met.
• Ensured consistency and quality of work from offshore partners, conduct code review and establish standards, and provide formalized and continuous work direction to more junior team personnel.
• 90% of defect caught in self code review as Code Review Checklist is quite exhaustive and revised on a regular basis to emphasize on testing effectiveness.
• Had resolved tickets with average handling time (AHT) less than a day, while keeping high quality of work.
• Developed global processes and KPIs for On-Call and Trouble Ticket management at McKesson MTS and Pharma units, improving resolution time for priority ticket by 60%.
• Delivered Technical & Assisting Team Members during CRM Support, On Call and Content preparation.
• Daily activity monitoring for Offshore Team, Review the Code for RICEF Objects done by Team Members.
• Have undertaken process responsibilities for the McKesson team members which include maintenance of the Defect Tracker, Activity confirmation sheet, Defects in IPM+, etc.
• Worked on Middleware initial and delta load, Middleware queue debugging.
• WEBUI Configuration, WEBUI development/IC Web Client development and Customizing. This includes working on: Component Workbench, Design Layer Customizing, UI Framework, BSP, ABAP Objects, and UI Configuration Tool.

Application Developer

Confidential

Responsibilities:

• Performed SPAU/SPDD, UCCHECK modification adjustments for the SAP standard objects in TADIR.
• Worked on High Priority Production Tickets and Enhancements of various ABAP objects.
• Involved in replacing all the obsolete statements and function modules to support in the new release
• SAP Performance Tuning and Testing enabling better performance of SAP Application and Infrastructure component.
• Prepare the SAP Landscape strategy for the Current Production Environment (PF1, PI1) and SAP Upgrade Environment.
• Followed the Standard Upgrade Methodologies and emphasizing on SAP Best Practice.
• Prepared Technical Solution Document & Assisting Team Members during Unicode Conversion.
• Review the Unicode Conversion RICEF Objects done by Team Members.
• Responsible for making compatible all the custom programs with the changes in the new release.
• Used New Enhancement Framework in ECC 6.0, New ABAP Editor, New Debugger GUI.

Senior Consultant

Confidential

Responsibilities:

• Requirement gathering and Coordinating with Client Departments STS, CST-IT, Sempra-Support.
• Team Matrix & Daily activity monitoring for Offshore/onsite Team.
• Regular interaction with Clients, Super Users & End Users for effective & efficient way of working for workshops execution and business rules freezing.
• Technical Solution Designing & Assisting in Technical Specifications, Feasibility study of business requirement.
• Data upload conversion program for Accounts/Contact/Lead/Opportunity/Open Sales Orders/ Service Order/ Service Contract for migration of Legacy data to SAP CRM.
• Responsible for Key Deliverables involving Interfaces, Conversion, Smart forms, Web Services (SPROXY).
• Creation of Technical Specifications and Functional Design Documents.
• Configuration of External List management and Target Group Creation using infosets.
• Involved in End User and Documentation of the whole Process (EE & DR).
• Involved in End User specific reports for Master data like BP, Products, and Vendors for their day to day activities.
• Key Contributor in planning and execution of Project Cutover including converting high volume data with minimal system downtime
• Providing Cutover Support, Leading the Technical Team for Production Support.
• Planning, setting-up new jobs, monitoring existing Batch Jobs, Co-ordination with offshore team to resolve the failed Batch Jobs.
• Assigning, Tracking, Reporting defects in various phases of Testing using HP Quality Centre

Software Engineer

Confidential

Responsibilities:

• Wrote Technical Specification Design for Report, Interface, Conversion, Enhancement, Forms which are related to SAP-APO and SAP-FIN.
• Interfaces included Material Master, Sales Order, Sales Order Acknowledgement, Purchase Order Confirmation, Purchase Requisition, Invoice, Bank Interface, Master data, Vendor Master, Deliveries & Order Acknowledgement.
• Involved in Code Review, Unit testing, Scenario Testing and Integration Testing.
• Preparation of Material for End User.
• Take the ownership of objects build by developers in the team so that object is delivered on time.

Software Developer

Confidential

Responsibilities:

• Involved in writing Report, Dialog Programming, Smart Form, and Performance Optimization.
• Requirement gathering from onsite functional consultant. Involved in Code Review, Unit testing, performance testing, load testing.
• Classical and OOPS ALV Reports related to HR Master, Payroll data.
• SAP scripts forms related to Appointment letter, Full & Final settlement letter.

Software Developer

Confidential

Responsibilities:

• Involved in writing Reports, Module Pool, BDC and SAP Script Programs (Cheque Generation and Printing Layout, Sales Invoices Generation).
• Developed migration programs for loading Material Master, Vendor master, Purchase Order and Purchase Requisitions data.
• Developed Reports in MM module which captured Inventory adjustments with Product-Cost detail, Sales Report (SD), Available Serial Numbers (PP).
• Co-ordination with the onsite leads for successful implementation of the requirements. Involved in Code Review, Unit testing.