SUMMARY:

• SAP SD (Sales & Distribution) Functional Configuration Engineer and Team lead with 13 years of experience in Implementation, Enhancements, Roll - out and Support projects.
• Involved in combined 13 end-to-end implementation and production support projects with experience in various facets of SD module including Analysis, Design, Blueprinting, Development, Implementation,, Cutover and Hypercare.

EXPERIENCE:

Confidential, Maplewood, MN

SD OTC & Pricing IT Analyst

Responsibilities:

• Strong communication skills working with multiple facets of an extended team including Technical team, Business Leads, Functional Leads and Project management
• Designed and Implemented 3 Functional Design WRICEF documents, including a Pricing Report for Taiwan, a Mass Price Update Report and the Mass Price Upload functionally for Russia, Indonesia and Philippines. In 2013 traveled to Moscow to support 3M Russia Go-Live and managed post go live defects and production support.
• Provided Intensive Hypercare and production support for three massive 3M SAP Go-Live rollouts including 3M Taiwan, 3M Canada, and United States
• Managed and supervised batch jobs for all Pricing interfaces as per timing, frequency, and scheduling
• Strong Experience in LSMW data cutover and data mass update in pricing. Delivered Mass price updates with high data volumes around 25K - 50K records processed
• Strong experience in Interface design, including EDI, iDOC troubleshooting and root cause analysis. Experienced in Middleware solutions including Webmethods, DataHUB, SAP Process Integration (PI) and NGG (Next Generation Gateway)
• Supervised multiple contractors reporting to me. Assisted contractors in administrative job duties and employee onboarding. Assisted in screening and interviewing candidates for offshore hiring of IT positions
• Worked on SD and Pricing Configuration along with Charm and Transport management, Unit Testing, QA, and Regression testing
• Strong Experience with SD end-to-end Lifecyle from Quote to Order to Shipping and Billing. Experienced with Trace analysis, ABAP Program identification, ABAP performance tuning and Data Archiving.
• Involved with Requirements gathering, QA testing, defect resolution and escalation, triage process and communication with management
• Strong Experience in HPQC (Hewlett Packard Quality Control) testing and Functional and Technical Document storing in Solution Documentation (SOLMAN)
• Strong leadership experience in managing ERP Production support to ensure defects, gaps and issues are triaged and addressed timely
• Provided extensive Knowledge Transfer (KT) in multiple aspects of SD and Pricing
• Experienced in working with Vistex and DMR landscapes; Customer and Material Management, and Listings

Confidential

SAP SD OTC Consultant (Contractor)

Responsibilities:

• Worked in a team environment for development to integration testing and production support under OTC SD module
• Implemented complete Order-to- Cash Process including order management, delivery management, invoicing, ATP and Transfer of Requirements and route determination
• Setup quotation and sales order types with BOM explosion
• Involved in the configuration of bill of materials and item categories
• Setup account determination for various orders and configured payment terms
• Established user exits for sales order processing with the help of ABAP Technicians
• Prepared incompletion, text and partner determination procedures
• Set up credit management and automatic credit control
• Configured value and quantity contracts to allow for successful release orders
• Strengthened pricing procedures with modifications and generated pricing and condition techniques to include new discounts, condition types and exclusions
• Handled configurations of Emergency Parts Request procedure using rush orders
• Configuration changes to Bailment (Consignment) and Bailment-turned-sale processes
• Experienced with SAP Portal to create and manage OSS notes to fix various issues

Confidential, Chicago, IL

SAP SD Consultant (Contractor)

Responsibilities:

• Team member of SAP SD module support and enhancement
• Discussed and collected requirements from users
• Involved in the development of enterprise structure, customer master, material master, and business partners
• Worked on billing configuration such as billing document types and intercompany billing; diagnosed various issues with billing job run
• Implemented pricing control and conditioning techniques
• Worked on quotations, orders, discount handling and taxes
• Set up delivery and shipping conditions, scheduling and copy control for various documents
• Defined copy control for sales documents and worked on sales inquiry, quotation, rush order and free-of-charge sample orders
• Wrote functional specifications for ABAP Technicians in the development of reports such as retrieving invoice statuses and order status details

Confidential

SAP SD Trainee/Junior Consultant

Responsibilities:

• Participated in the blueprinting process in lieu with the ongoing implementation
• Participated in project team meetings to discuss weekly challenges, SLA statuses and user escalations.
• Assisted the team in preparing the AS-IS and TO-BE process mapping
• Assisted the team with writing functional specifications for ABAP technicians in locating user exits and creating custom reports.
• Facilitated the team for configuring copy control between orders and deliveries
• Responsible to assist the team in completing the end user documentation
• Participated in post Go-Live support and resolving tickets
• Managed activities regarding UAT (User Acceptable ) during implementation