SUMMARY

• SAP SD Functional professional with around 6 years of experience including 1 implementation & 2 support projects in SAP Sales and distribution (SD) module.
• SAP implementation and customization experience in Consumer packaging, Apparel footwear solutions (AFS) and Manufacturing.
• Well versed with project life cycle activities like GAP analysis, requirements analysis, creation of functional and technical specifications, unit test, integration test, production rollout, support etc.
• Excellent knowledge of cross - functional module integration of SD with MM & FI.
• Experience in configuration of Order, Delivery and Invoice document types, Copy Controls, Account assignment, Outputs, Text determination.
• Supported various business scenarios like Order to cash, Third-party, Stock transport order, Scrap sales, Credit and Debit memos, Returns from Customers, Free of Charge.
• Worked on both inbound and outbound idocs messages, define EDI partner profiles.
• Worked extensively on Unit, Regression, Performance testing & Integration Testing, Go-live Preparation, data conversions, interface developments, Post go-live support, End User Training
• Adept at using SAP tools like LSMW and BDC programs for data migration process.
• Strong communication skills - interaction with business process owners & business users, preparing presentations, suggesting alternative solutions based on SAP best practice solution, troubleshooting issues.

TECHNICAL SKILLS

SAP ERP Versions: SAP AFS 6.5, SAP R/3 6.0

Other systems: HP QC, KERP, Jira, HP ALM, Service Manager, Service Now.

Applications: Windows 2000, Windows NT, Power Point, Microsoft Word, MS Visio.

Industry Sectors: Apparel Footwear (AFS), Consumer goods and Manufacturing.

PROFESSIONAL EXPERIENCE

Confidential, Thomasville, GA

SAP SD Consultant

Responsibilities:

• Conducted workshops with business process owners and departmental heads to identify thebusiness requirement.
• Involved fromblueprint preparation, Configuration, Testing and post live supportstage of the project.
• Analysed the client’sas-is businessprocess and mapped it toto-bebusiness processes.
• Prepared blueprint documents for the sales and distribution business processes.
• Draftedfunctional design specifications(FDS) forcustomer master, quotation processing, sales order processing, billing, returns processing, contract processing, rebates processing, and backorder processing.
• Prepareddataflow diagramfor all the business processes to be included in FDS.
• IdentifiedRICEFobjects to meet client specific requirement.
• Worked closely with ABAP team for the development ofReports, Interface, Enhancement, and Forms. Preparedunit test scriptsandchecklistto be included in the functional specification.TestedRICEF objects.
• Configuredcustomer masterandpartner determination.Added customized partners in the customer master record.
• Designed customer master andcustomer account group.
• Configuredpricing procedure, condition types, access sequence,and builtcustom pricing tables.
• Configuredaccount determination, and identified account keys to post to the relatedG/L.
• Configuredsales order types, Item Categories, delivery types, invoicing types & Output types.
• Customizedpricing procedureaccording to the company’s business process.
• Worked on inbound and outbound idocs & defining EDI partner profile.
• Working ontrainingbusiness subject matter experts (SMEs) on SAP functionality to train them as trainers.
• Preparedtest scriptsfor the Sales and Distribution.
• Trainedtesters to execute the test steps in SAP and recording the test results inHP ALM.
• Define and set up batch jobs for delivery creation, Invoice creation.
• Ensure UAT is completed successfully by fixing the bugs in timely manner.
• Provided post go live support (hyper care) & resolved the issues within the specified SLAs.

Confidential, Charlotte, NC

SAP SD Consultant

Responsibilities:

• Support SAP SD business processes like Order to Cash, Third party, Stock Transport Order, Inter company, Credit Memo and Debit Memo.
• Work closely with business users and resolve SAP issues like Pricing related, Output related, Order processing related, Scheduling agreements related, User training related
• Worked extensively in supporting OTC (Order to cash)
• Supported various business processes Order to cash, Stock Transport, Make to Order, Inter company, Third Party
• Resolve SAP tickets from service desk, work on process improvements and work with ABAP team on enhancements.
• Prioritize issues and adhere to strict timelines to meet business deadlines.
• Work with SAP teams across geographies like Europe, Asia & USA.
• Customer facing experience and work with business team spread across different cities in USA & Mexico.
• Experienced in inbound and outbound idocs EDI 850 (Order),855 (Order Response), 856(Advanced Shipment Notice), 861(Invoice Trigger), 940(warehouse shipping order) & resolving idoc failures.
• Worked on integration with 3PL warehouse systems.
• Ability to create reports for SD business users.
• Worked with ABAP team on RICEF objects like reports, smart forms, custom tables and provide technical inputs and functional specification documents.
• Help create test cases and present the changes to CAB and help go live & provide training to users.

Confidential, Winston Salem, NC.

SAP SD Consultant

Responsibilities:

• Worked extensively on OTC (Order to cash) processes like Order processing, Debit, Credit Memo, Third party, Free goods.
• Worked closely with business users and helped in resolving day to day business issue in OTC
• Interaction with key users on their issues.
• Monitored and resolved the tickets as raised on the request with the level of the priority of the ticket pertaining to SAP SD within SLA.
• Supported various Worked with business users and clients to gather and document business requirements for system changes and to develop solutions to satisfy business needs.
• On call support for handling all types of background jobs in SAP.
• Provided hyper care support post go-live for implementation project.
• Monitoring Idoc types such as ORDERS, SHPCON, SHPADV, WHSCON, J3AMAT, J3AGRI, WMMBXY daily and resolve and post or archive failed IDOCS.
• Worked with business users in UAT & expedited by resolving the issues raised by business within the SLA.