Senior Consultant Resume
3.00/5 (Submit Your Rating)
SUMMARY:
- Highly motivated and organized professional offering 13+ years of success in all aspects of SAP Master Data (PP,MM,& SD) & SAP MDG, business processes & rules, and technical data on Master Data.
- Business Analysis mindset interested in pursuing advancement in an organization to continue the promotion of skills, knowledge, and leadership in developing and implementing operational processes & systems in SAP Master Data, including vendor/customer/material.
- Excel in analyzing existing processes/practices and orchestrating continuous process improvements to optimize quality and customer satisfaction. Expert in analyzing and documenting all client requirements and business processes.
- Well - known for implementing master functionality and analysis for existing businesses. Developing and implementing data feeds from source data models. Partnering with cross-functional teams like Global Quality, Global SCM, Finance, Affiliates, and Manufacturing sites.
- Troubleshoot issues, serving as a resource for complex problems and helping to identify and resolve upcoming or potential issues. Expert on the process and understand its end-to-end functioning, as well as interactions and dependencies with master data and other processes.
- Implemented the SAP MDG project by designing business rules for customer, material, and vendor masters while supporting the business on the same.
- Rewarded in a Customer Support project for identifying & resolving tickets/issues missing SLAs.
- Worked proactively with internal and external stakeholders on 4 Integration projects.
- ‘More Customer Focused’ in a Support project for maintaining a KPI of 99% while the entire team’s KPI was 98% and for resolving the highest number of issues within SLA.
- Established post-implementation performance improvement targets based on business cases due to lack of metric-based project environment.
- Achieved CSAT of 78% and improved delivery in Master Data for TCS through implementation, roll out, and support projects in SAP MDG.
PROFESSIONAL EXPERIENCE:
Confidential
SENIOR Consultant
Responsibilities:
- Currently working on co-deployment of SAP MDG components, including Material Master, BP, Customer, and Vendor Master.
- Dual role as Gap Lead and Sr. Analyst for building the prototype based on business requirements and developing solutions in line with the project scope.
- Engaging with business stakeholders for gathering and timely delivery of requirements.
- Partnering with 4 technical/development Consultants in developing various solutions.
- Analyzing gap requirements, business rules and providing logic to technical consultants.
- Handling all SAP Ariba SLP MDG Support issues, such as BP duplication errors, etc.
- Working on SAP MDG Data Modeling, Process Modeling for BRF+ workflow routing, validations, derivations, CR type creation, DRF and Org Structure (PPOMA, PPOME).
- Working on CI projects, Rollout projects, Service Incidents, and requests by coordinating with inter-disciplinary teams.
- Attained understanding of CVI Integration and BP Grouping for the Business Partner.
Confidential
SAP MDM CONSULTANT/ASSISTANT MANAGER
Responsibilities:
- Worked alongside a team of 8 on Hub Deployment method for MDG implementation with data in MDG systems; approved data replicated to ECC for customer/vendor/material.
- Point Person for functional/transactional data issues and updating documents & WI’s.
- Trained and coordinated with cross-functional departments accountable for the maintenance of data of material, customer, and vendor.
- Evaluated and approved business change requests in SAP MDG for accuracy and promoting data into SAP.
- Collaborated with global stakeholders, technical consultants, and IT Specialists in developing a shared understanding of master data requirements and department interdependencies.
- Identified and resolved master data issues of data owners to simulate accurate and timely creation of master data.
- Developed data quality rules, validations, and derivations focusing on material/vendor/customer in close coordination with technical consultants.
- Partnered with other functions for completing required setups of Finance/Sourcing, ensuring the material master record was complete.
- Worked on the Core Master Material, Vendor and Customer with Create/Maintenance in SAP ERP System and other Master data such as BOM, Routing, Source List, Info records, KKPAN, Price Uploads (Selling & Purchase), PLC
- Resolved issues related to purchase & sales orders and other tickets within agreed SLAs.
- Worked on data quality analysis using MS Excel tools with Advanced Formulae.
- Executed material processes for maintaining data in SAP, including product data cleansing (status change, change of valuation classes, and procurement type changes) and line extensions of existing material data in Manufacturing Plants/Sales organizations.
- Supported commercial stakeholders in material verification, detecting issues, and troubleshooting mass maintenance.
