Summary

Multi-platform Senior Technical Architect seeking to leverage 14 years IT experience, 10 additional years business operations management experience and Economics degree for permanent leadership role combining Enterprise Architecture direction and consulting, business development and staff development. Experience includes 6 full-lifecycle SAP implementations and 12 SAP application release Upgrades.

Accomplishments last 5 years

• Delivered Netweaver Business Warehouse powered by SAP HANA solution, including SAP BusinessObjects Business Planning and Consolidation and Spend Performance Management applications
• Delivered Private Cloud-based SAP Business Intelligence / Enterprise Information Management architecture and landscape
• Delivered Governance / Certification Accreditation solutions in collaboration with CSC Global Network Security, resulting in streamlined, effective processes and positive C A
• Developed a Global, leveraged technical support model leveraging ITIL-based SAP Solution Manager processes and technology
• Collaborated with Internal and External Audit teams and SAP Application Delivery teams to develop, employ and enforce SOX- and ITIL- compliant processes, resulting in no repeat findings in 5 years
• Delivered Web Services architecture for Electronic Invoicing
• Delivered technical architecture and implementation for SAP BOBJ Data Services ETL engine
• Collaborated with SAP, CSC Basis and CSC Infrastructure to provide technical hardware and network architecture for several projects, notably a SAP Global HR system
• Kept CSC SAP systems upgraded to current software releases with minimal service impact and low project costs

Skills

• Certification SAP Certified Technical Consultant Netweaver 2004, Enterprise Portal, Knowledge Management and Collaboration
• Platforms - UNIX HP-UX, AIX, Solaris , Linux, MS Windows Server, MCSE Certified on Windows Server, Internet Information Server IIS , VMWare.
• Applications/ RDBMS SAP Netweaver Basis ECC/BW/BI//HCM/PI/EP/CRM/SRM , SAP BusinessObjects Platform, Oracle 8i/9i/10g/11g DBA, IBM DB2 UDB and DB2/390, MS SQL Server 2000-2008, Sybase ASE
• Programming - Visual Basic, Java, C , SQL, ABAP, Rational Clearquest and Clearcase, Rational Rose, C shell and Korn shell scripts
• Networking - HP Openview VPO, OmniBack and Asset Manager , Tivoli, HP ProCurve switches, Cisco routers, Raptor firewall, MS RAS, TCP/IP
• Tools SAP BI Tools, SAP Solution Manager, Tivoli, Veritas Storage Foundation, VCS, MSCS, Remedy, Visio, MS Project
• Teaching - Able to effectively and enjoyably teach and coach staff, peers and team members.
• Communication - Able to listen, interpret and present company plans and objectives to field personnel. Able to give meaningful feedback to members of the corporate team. Written communication is clear, concise and impactful.
• Planning/ Organization - Able to structure tasks and methods for efficient completion using various tools.

Business Development / Customer Service - Able to interpret customer requirements into available products and services and present to the customer's satisfaction.

Career Information Computer Sciences Corporation CSC CSC Global Business Services, Applications

Global SAP Basis Senior Architect Leader,

Responsibilities include technical architecture design and decisions for the CSC Account SAP Program, collaboration with other architecture domains application, business, data on the account and outside the account, and collaboration with CSC's Financial Transformation Program Architects, Solution Leads and Program Management for project delivery. Responsibilities also continue to include working with the CSC Global SAP Basis leveraged delivery group and other leveraged technical services. Led deployment teams and had direct participation. Notable items:

Cloud Infrastructure:

The CSC Financials Transformation program involved re-implementing Financials systems and processes with CSC Private BizCloud infrastructure based on VCE vBlock. Landscapes for the following current-release SAP applications were deployed: ECC, CRM, BI/BW on HANA, NW PI, NW Ent. Portal, NW IDM see detail below .

SAP Business Intelligence / Big Data:

Delivered a distributed, scalable, highly available BI architecture including SAP BusinessObjects Enterprise 4, Enterprise Information Management applications Data Services and Information Steward with Data Quality Management, Business Planning and Consolidation, Spend Perfomance Management and Netweaver Business Warehouse 7.31 on HANA. Migrated from BW-Oracle to BW-HANA.Led the effort to implement HANA Technical Data Center Integration, supporting HANA on customer vBlock.

Solution Manager / ITIL:

Migration of ITSM and ALM processes from Lotus Notes technology to Solution Manager 7.1 SP10. The technical team collaborated with Application Service Managers to implement IT Service Management with Service Desk. Collaborated with SAP to expand Technical Operations capability.

System Certification and Accreditation:

Advised and participated in efforts to achieve CSC C A with Technology Models and security documentation approved by CSC's Cybersecurity group, base d on prior experience below.

Identity and Access Management:

Consulted on integration of Infor ApprovaOne and SAP NW Identity Management for SAP provisioning and compliance.

Confidential

Senior Principal

Responsibilities include technical architecture, technical operations and staff oversight for several up to 16 large, distributed SAP landscapes comprising CSC internal SAP systems. Managed 30 Basis engineers in North America, Europe and Asia, and collaborated with a team of several hundred global professionals across CSC. Developed a new Global support model leveraging central Solution Manager. Evaluated and recommended several SAP and third-party software and hardware products for inclusion in the CSC architecture. Platforms under management include Unix/Oracle and Windows/SQL. Other responsibilities include SAP Security and Governance IT Service Management Incident Management and Change Management, backup/recovery/DR documentation. Notable items:

SAP ERP:

• Validated and Oversaw a project to secure a ECC6/HCM system using Vormetric database encryption, IBM Guardium DB access control and SAP SNC.
• Validated and Oversaw the Upgrade of a 2TB, 30000 user ERP/HR system from R/3 Enterprise 4.7 to 64-bit Unicode Netweaver ECC6 ABAP on Solaris/Oracle.
• Validated and Oversaw the Upgrade of a separate 1TB, 15000 user ERP system from R/3 Enterprise 4.7 to 64-bit Netweaver ECC6 ABAP on Solaris/Oracle.
• Validated, Oversaw and Executed the Upgrade of a 20000 user ERP/HR system from ECC6 ABAP Java to EHP4 on Windows / SQL, with SAP AGS coordination. This was one of the first such upgrades performed globally.
• Validated and Oversaw the specification, selection and deployment of new Sun hardware for CSC's 2 primary ERP system landscapes, to replace existing Sun servers.

SAP Business Intelligence:

• Validated and Oversaw the specification, selection and deployment of new Sun hardware for CSC's SAP BW system landscape, to replace existing Sun servers.
• Performed a preliminary performance review and proposal for SAP BW, leading to the formation of a BW performance optimization team to coordinate with Basis.
• Performed Technical Specification and Installation of a SAP BusinessObjects Data Services ETL environment on Solaris/Oracle, to be used as a staging point for custom reporting integrations, primarily Cognos.

SAP CRM/SRM/PI:

• Oversaw the Upgrade of a 1300 user SAP CRM system from CRM4 to CRM2007, then to CRM 7.
• Planned Enterprise Portal integration for a SRM upgrade from SRM 4 to SRM 7
• Performed Architecture Specification and Installation of a SAP Web Dispatcher environment to support electronic invoicing via SAP PI. Subsequently expanded the architecture to provide reverse proxy service for all internal SAP systems.
• Led and participated in the technical operations and upgrade of SAP XI 3.0 to PI 7.11.

SAP Enterprise Portal:

• Analyzed and addressed performance issues relating to SAP Enterprise Portal EP 7.0.
• Integrated SAP Enterprise Portal with SAP applications ERP / HR, BW, CRM, SRM .
• Led a team to deliver redesign of the EP environment with VMWare.

SAP Solution Manager:

• Full Lifecycle Implementation
• Introduced Global Basis Team to SAP Solution Manager 7, managed landscapes and provided performance / availability reporting under Technical Operations.
• Upgraded Solution Manager to Solution Manager EE, then to 7.1.
• Designed and implemented EarlyWatch alert reports, SLA reports, Diagnostics and Monitoring, CCMS alerts for Central System Administration, replacing manual health check processes with centralized, streamlined, consistent and documented monitoring.
• Configured Solution Manager WorkCenter roles for Basis team.
• Designed and configured Solution Landscape in accordance with business operation of the SAP landscapes.
• Planned and completed Proof of Concept for ITIL-compliant ITSM deployment of Service Desk / Incident Management and Change Management
• Developed Reverse Business Engineering capability with Solution Documentation Assistant and evaluated third-party RBE solutions for extended functionality. Installed and integrated ARIS Business Server.

SAP Operations Management:

• Managed SAP License Audit function using SAP License Administration Workbench and provided analysis to Corporate CIO.
• Prepared and presented Change proposals for divisional and Corporate CIO review. The process included impact assessment and risk evaluation.
• Delivered formal appraisals to Basis engineers annually, and helped plan their career development.

Confidential

Senior SAP Basis Administrator, SAP Portal Lead

Responsibilities included management of several large, distributed SAP landscapes comprising the IRS IFS application, with primary responsibility for SAP BW and Enterprise Portal systems Oracle database administration on Solaris SAP R/3 basis administration using Solution Manager 3.2 and standard Basis tools Solaris and Windows Server administration security backup/recovery documentation, change management. Notable Items:

SAP BW:

• Upgraded SAP BW 3.1 to 3.5 on Netweaver 2004 NW .
• Implemented Java system finalization J2EE on NW BW 3.5 for Web application connectivity.
• Managed BW landscape performance
• Implemented load-balancing configuration for BW data loading and activation.
• Designed and performed a 300GB database reorganization to improve performance.

SAP Enterprise Portal:

• Full Lifecycle Implementation
• Responsible for technical architecture of End-User access to CSC Sap via n-tier, n-factor solution leveraging external portal, Citrix emulation and SAP EP for single-sign-on authentication.
• Installed and configured SAP Netweaver Enterprise Portal EP 6.0.
• Analyzed and addressed performance issues relating to SAP Enterprise Portal EP 5.0.
• Integrated SAP Enterprise Portal with SAP applications R/3, BW, SEM .
• Upgraded SAP EP 5.5 to 5.6 on Windows / IIS. Implemented NW EP pilot system on Solaris.

SAP Integration:

• Using SAP Solution Manager 3.2, managed landscapes and provided performance / availability reporting.
• Performed R3 kernel upgrades, support package installations and parameter changes as proactive measures indicated by SAP EarlyWatch results.
• Performed client copies and system refreshes throughout the landscapes.
• Implemented change management using IBM Rational tools and standard SAP tools.
• Liaised between technical team, functional team and engineering team to accomplish time-critical objectives.

Confidential

SAP Basis Administrator

• Responsibilities included maintenance of several large, globally distributed SAP landscapes DB2/390 and Oracle 9i database administration on VMS, AIX and Windows 2000 SAP R/3 basis administration, ABAP programming AIX and Windows Server administration security backup/recovery documentation, change management. Notable Items:
• As part of a global team, implemented SAP License Audit Workbench LAW for system measurement and reporting across several SAP landscapes.
• Performed language imports to BW systems on SunOS 5.9 / Oracle.
• Performed ABAP / SQL trace analysis for performance optimization.
• Performed DBA functions including reorganization on DB2/390.

Confidential

SAP Basis Consultant

• Retained to design and implement Datric's SAP landscape, including development, QA and production R3 Enterprise and various mySAP.com components. Notable Items:
• Full Lifecycle Implementation
• Designed Datric's SAP landscape to include storage, backup / recovery, capacity and maintenance planning.
• Completed multiple SAP Application server R3, mySAP component installations on SUSE Linux 8. Database is SAPDB MAXDB , hardware platform is Intel. Built systems from bare metal including storage subsystems, operating system, database and SAP installation and configuration.
• Implemented Correction and Transport System for patching, development support implemented client layout for data migration.
• Performed physical installation of servers in hosting center.

Confidential

SAP Basis Consultant

• Retained to plan and implement demonstration environment for integration between WebSphere portal server and R3, highlighting Radio-Frequency application. Notable Items:
• Full Lifecycle Implementation
• Installed SAP R3 Enterprise 4.7 on DB2/UDB / Windows 2000 Server.
• Delivered, tested and documented demonstration environment
• Trained local PVC staff to maintain environment and execute demonstration provided documentation for reference.

Confidential

SAP Basis Architect

• Retained to design and implement OCPS' technical migration from SAP R3 4.0B / Oracle 8.0.5 / AIX 4.3 32-bit to R3 Enterprise 4.7 / Oracle 9.2 / AIX 5.2 64-bit Notable Items:
• Full Lifecycle Implementation
• Documented migration path as selected through discussions with local IT.
• Assisted local staff in upgrading landscape from Oracle 8.0.5 to 9.2.0.7
• Co-authored technical project plan with local Basis manager.
• Provided site-specific reference material for planned R3 upgrade to 4.7.
• Coordinated with project manager to interpret ASAP methodology to PMI methodology and integrate technical project plan with overall migration plan.

Confidential

SAP Basis Administrator / Database Administrator

• Responsibilities include maintenance of SAP application servers from the code level to high-level administration Oracle and DB2 database administration on NT and Unix, SQL programming SAP R/3 basis administration, ABAP programming Unix and Windows Server administration security backup/recovery documentation, change management. Notable Items:
• Full Lifecycle Implementation
• Completed multiple SAP Application server installations on AIX and NT.
• Successfully upgraded R3 4.6D on 32-bit Oracle 8.1.6/32-bit AIX 4.3, to 4.7 R3 Enterprise on 64-bit Oracle 9.2.0/64-bit AIX 5.1.
• Served as basis administrator during development of IBM's Pharmaceutical solution for SMB. Platform was R3 4.6C on DB2 7.2/SUSE Linux 8.0
• Served as basis administrator during development of IBM's Wholesale solution for SMB. Platform was R3 4.6C on Oracle 8.1.7/AIX 4.3
• As part of a global SAP CRM implementation team, delivered SAP CRM 3.0 solution integrated with R3 and Business Warehouse 2.1C . Installed and configured application servers, gateways, middleware and client components.
• Installed and configured SAP Internet Transaction Server and Mobile Engine elements for SAP Mobile Engine testing.
• Migrated SAP application servers from Token ring to ethernet, including reconfiguring server names and IP addresses reconfigured RFC connection definitions along with the migration.
• Customized ABAP function modules for SAP application servers.
• Installed and managed Apache and IIS web servers with J2EE and SAP middleware.
• Managed Oracle backend databases throughout SAP landscape, including installation, maintenance, performance tuning, backup / recovery and upgrade.
• Wrote and maintained vbscript programs used to manage NT and Win2000 servers.

Confidential

Systems Administrator NT and UNIX

• Responsibilities included software and hardware system administration LAN/WAN administration and capacity planning Unix and NT systems administration Oracle and Sybase database administration on NT and Unix security firewall administration remote access backup/recovery, disaster planning documentation, change management. Notable Items: Attended Clearcase training class, became familiar with user administration including defining Configspecs and assigning views, as well as software configuration management concepts such as branching/merging and releasing versions VOBs, views . Designed and configured several securely integrated subnets using Raptor firewall and HP Procurve Switches. Architected the power and network layout for a new, 2000 sq. ft. data center. Migrated from NT 4.0 domain environment to Windows 2000 Active Directory domain environment. Tested an asset management system comprised of an Access database, Active Server Pages and a desktop application. Wrote the application using Visual Basic 6.0. Implemented an asset management system using an Oracle 8i database and Peregrine InfraCenter software.
• Worked directly with HP Consulting clients at their sites and remote locations.
• Designed and recommended system architecture to HP Technical Consultants project leads .
• Provided client documentation for server hosting engagements. Configured RAID subsystems on several Windows servers.
• Configured Linux servers for routing, NATting and Apache services.
• Designed and implemented remote access services using NT 4.0 RAS and 3COM Access Builder.
• Maintained IP space using static DNS records on Unix and dynamic records on NT DHCP,DNS and WINS servers.
• Provided multi-platform testing environment using VMware on Linux to host Windows platforms.

Confidential

District Manager

Various operations management positions within a nationwide retail enterprise. Responsibilities included oversight of sales, personnel, product and store development. Oversaw an Atlanta-based district consisting of up to 16 locations 200 employees generating 20 million in annual revenue over a 4-year period.