PROFESSIONAL SUMMARY:

• 14 years of experience in various HR operations & functions that includes the HR Information systems with a complete understanding over different HR processes such as Resource Management, Core HR, Payroll, Time and Attendance Management, Recruiting and Onboarding, Learning and development, Enterprise Performance, Enterprise Compensation and Workforce Planning etc.
• ·12+ years of experience delivering enterprise scale solutions in SAP HCM & SAP MRS.
• Participated in multiple full life cycle Implementations, Global Roll - Outs, Functional Upgrades.
• Successful with E2E implementations including pre-sales/ proposals, scoping, and planning along with Blueprinting, conceptual design, configuration, and in-depth realization of the project.
• Engineered close to 1500+ functional / development specifications for Custom enhancements for various customers around all SAP HR sub modules using SAP standard, custom Function Modules/ User Exits, BADis and BAPis etc. in all SAP front-end technologies ranging from Transactional views, BSP Pages, ABAP Web Dynpros and FIORI UI as well.
• Experience in leading and managing large teams. Handled multiple roles - Product Owner, Solution Architect, Global Lead, Onsite Lead, Solution/ Application Consultant and HR Business Analyst.
• Executed SAP projects from domains, such as Manufacturing, Production, Insurance, Professional Services and Hospitality.
• Experienced in performing functional, integration, regression, end to end process testing.
• Proficient in creating/updating functional/development specification documents, creating/updating configuration documents and end user procedures/ Manuals.
• Strong functional background with excellent communication and interpersonal skills facilitates the communication of detailed technical information and providing technical assistance to customers, and/or external sources.
• Personnel Administration
• Time Management
• Organizational Management
• Personnel Development
• Performance & Appraisal Management
• E-Recruiting
• Enterprise Learning Management
• ECM - Enterprise Compensation Management
• Cross Application Time sheets
• Multi resource Scheduling
• ALE IDOCs

TECHNICAL SKILLS:

ERP: SAP R/3 4.7, ECC 5.0, ECC 6.0, SAP HR 7.0/HCM-EHP6/EHP5 & SAP S/4 HANA

Platforms: Windows.

Tools: MS Office/HP QC ALM/ Service Now.

PROFESSIONAL EXPERIENCE:

SAP HCM/MRS - Solution Architect/ Product Owner

Confidential

Responsibilities:

• Worked with customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
• Involved as a functional lead in design, analysis, development, testing and deployment of all FIORI based SAP MRS applications on both Mobile devices and Desktop, to the US member firm.
• Performed various configuration activities during the Implementation such as below.
• Configured the SAP MRS system throughout to enable functionalities such Staffing Requests/Team Schedule/ Find Expertise/ NN Resource Management/ Resource Skill Profile Management/ My Schedule etc. Designed various Resource Management friendly applications, to enhance the productivity and usability of the SAP MRS Applications to the Planners.
• Leading a team who are actively involved in implementing/ supporting the SAP MRS solution as part of IBS ETC 2.0, Americas. Responsible for supporting various SAP MRS functionalities such as Staffing Request (Demand) Life Cycle Management and Resource Master Data, Availability, Booking, Capacity Graph, Team Schedule/ Project Schedules etc.
• Responsible for Design, build, and test all new enhancements delivery to production.
• Supporting the SAP MRS Integration with SAP CPM, OLM and ELM systems, working closely with HANA Reporting teams and different legacy and third-party systems such as ProFinda (Leading Workforce Optimization platform for mapping skills, knowledge & expertise available across an organization's total talent pool)
• Leading production support activities, Change Requests, resolving high priority incidents and service requests using ticketing tools like Remedy and Service Now, well within the SLA.
• Support and resolution of any defects and also check for the user satisfaction index on these new developments by sending them a Questionnaire to the Pilot groups, so as the feedback is used in future enhancement designs.
• Created strong relationships with key decision makers as trusted consultant of Resource Management product line.

SAP HCM Solutions Consultant

Confidential

Responsibilities:

• As part IBS roll out, successfully rolled-Out the SAP HCM sub modules such as Personnel Administration, Time Management and CATS (Cross-applicant time sheets) in FIORI UI (HTML5), to the countries Mexico/ Brazil/ Costa Rica/ Chile and PERU, in multiple languages.i.e. US-EN; CA-EN; CA FR and ES (Spanish).
• Involved as a functional lead in design, analysis, development, testing and deployment of FIORI Time sheet over Mobile devices and Desktop, to all the member firms.
• Responsible for Design, build, and test all new enhancements delivery to production.
• Leading a team who are actively involved in supporting the SAP HCM solutions as part of Integrated Business System, Americas. Responsible for supporting SAP Cross Applicant Time Sheet, Time Management, Personnel Administration, Travel/ Expense.
• Support and resolution of any defects and also check for the user satisfaction index on these new developments by sending them a Questionnaire to the Pilot groups, so as the feedback is used in future enhancement designs.
• Supporting the SAP Integration with FI, CRM and SD systems, working closely with HANA Reporting teams and different legacy and third-party systems.
• Leading production support activities, Change Requests, resolving high priority incidents and service requests using ticketing tools like Remedy and Service Now, well within the SLA's.
• As part of supporting activities, being partnered with team in HR information system maintenance and audits to ensure the quality of data by making sure the maintenance of accurate HR master data.
• Responsibilities include Analysis/ Decision Making/ Assess and recommend system changes based on clients' needs, firm policies and global template design of the client.
• Work with the team to classify and prioritize defects related to the process/product and make decisions based on the assessment. Analyze and determine cross-functional impacts of changes. Coordinates the work effort between products and modules.
• Meeting with all the member firms (LLPs) on a weekly basis to discuss priority issues and enhancement requests by providing business with reports and support as necessary.

SAP HCM Lead

Confidential

Responsibilities:

• Providing production support to users on PA, OM, Time Management,, ECM, E-Recruitment ESS-MSS etc.
• Configuration of work schedules, create absences type, absence quotas and understanding of time evaluation rules for absence quota generation. Also work on CATS.
• Creation of organizational objects and deep understanding of their associated relationships. Helping HR Users to maintain Org. structure, create new position, job, org. unit etc.
• Configuration of Personnel actions and dynamic actions,, maintain Master data, Configuration and Customization of Info type Menu, Payroll data (Pay Scale and Wage type Structures), Organizational Assignments and Integration of PA/OM. Configuration of new personnel area/Sub Area.
• Configure Compensation Areas, compensation plan & reviews (Merit, Performance bonus, Stock, Lump Sum, and Sign on Bonus etc), eligibility rule, matrix guideline & define compensation program.
• Created Launch pad, Implemented WebdynPro ABAP enterprise portal, provide annual enrollment support through ESS.
• Tested and verify system duringEHP7upgrade.
• Documenting process and providing end user .
• Working closely with BASIS team, data center team, security team & change management team.
• Being subject matter expert & SPoC for HR Systems and Technology, have taken care of various custom Applications for Different HR processes such Separation workflow along with clearance process, Transfer Workflow, Employee Claims/ Expense Reimbursement processes
• Automated all the possible processes, to avoid manual intervention Designed and Delivered the Auto User Creation and Auto User deletion Processes.
• Designed, Configured the Confirmation process and Annual Appraisal Process for HDFC Life, with the help of SAP Standard Performance Management Systems in Enterprise Portal.
• Enhanced the current used SAP E-RECRUITING process to meet the business requirement which is successfully in BSP technology. Implemented the E-Recruitment External Candidate Portal with the required customizations.
• Extensively worked upon various Enhancements/ User Exists/ BADis/ BAPis in most typical developments in Enterprise Compensation Management/ E-RECRUITING and Performance Management Systems.
• Responsible for handling the data/reporting requests from several different business groups by manipulating large amounts of data using MS Office tools.
• Lead the initiatives to introduce new applications or new features in existing applications, by creating manuals/ FAQs/ Surveys etc.

SAP HR Consultant/ Project Delivery Lead

Confidential

Responsibilities:

• Involved in Project Preparation, Feasibility Checks, Unit Testing, and PRD Deployment of application.
• SAP HCM Application covers implementation of Personnel Administration (PA), Organization Management (OM), Time Management and Employee Self Services (ESS) in scope. Involved custom application development for Expense Reimbursement and Travel Request Management.
• For HCM application executed this Roll Out project from Blue Printing/ Realization/ Testing/ User / Data Migration Cut Over / Go Live etc.
• Implemented Personnel Administration (PA). Defined the Enterprise Structure, Personnel Structure and Pay Scale Structure for the enterprise and linked the Pay Scale and Enterprise Structures. Configured user parameters and the number range intervals for personnel numbers, personal data. Customized the basic settings, Personnel actions, dynamic actions.
• Implemented Organization Management (OM). Maintained the number ranges for organizational units. Created and configured the Org Structure and built all the valid relationships using transaction codes PPOCE and PPOME. Involved in integration with the personnel administration by using the RHINTE00, RHINTE10, RHINTE30, RHINTE20 reports
• Implemented Employee Self-Services. Configured the Employee Self Services ESS Time Entry, Leave request processing processes. Creating Rule groups, maintained the feature WEBMO. Defined each processing processes for each rule group. Specified processing processes for type of leave, Configure output messages, Define the variant for the following reports: RPTARQEMAIL Leave Request Send email, RPTARQLIST Leave Request: Check, RPTARQERR Leave Request: Process Clock-in/out corrections. Configure the ESS record Working Time, Configure the ESS approval working time and configured the feature HRFOR for the Time Statement.
• Implemented the HCM adobe Interactive forms, a total of twelve forms scenarios and processes. And those are the following: the termination, life event, salary and promotion, organization change, Change Job, Create Job, Change Personal Data, Change Position, Change Compensation Information, Midmonth, Permanent address Change for PA and the employee requisition forms, with the help of standard/ custom workflows.
• As a Delivery Lead, Executed the Project Plan in a T&M model. Involves Tracking the Project progress on regular basis and keep informing the customer on the Deliverables.
• Assisting the team members in having MOM prepared for every call customer and maintaining a transparency in the Delivery Schedule by minimizing the Gaps in requirement understanding.
• Team Allocation, Customer monthly invoicing etc.

SAP HCM Consultant

Confidential

Responsibilities:

• Was responsible for End to End full life cycle Implementation of Performance Management Systems (PMS), Time Management, Travel/ Expense Management, Self-Services (ESS & MSS) along with Personnel Administration (PA), Organization Management (OM), Compensation Management (ECM) and Payroll Interface. This included mapping of Ginger business processes into SAP, performing GAP analysis and recommending solutions and enhancements.
• Created configuration documents, Business process procedures, end user procedures and materials as part of go live preparation checklist. Designed data load templates, business process documents, test cases, configuration documents globally.
• Implemented solutions for all managers of all levels to be able to do Appraisals and merit Increase in portal. This involved working extensively with technical and workflow teams to delivery customized solutions.
• Implemented Compensation Management, by configuring Compensation Areas, compensation plan & reviews (Merit, Performance bonus, and Sign on Bonus etc), eligibility rule, matrix guideline & define compensation program. Build various custom applications around the process.
• Aggressively implemented the global ESS Employee Self Services and MSS Manager Self Services by using the ASAP Methodology.
• Test the Adobe document services ADS for Adobe forms. Implement the following Interactive Forms for Manager Self Services MSS Create Position, Create Job, Change Organizational Unit, Change Employee Data and request termination, including the activation of HR adobe forms. Configured the different standard workflows WS50000042, WS50000041, WS5000003, for different approval processes.
• Configured the Holidays, Holiday Calendars, Work schedules, Absence types and Absence Quotas. Implemented Employee Self Services ESS leave request with the Negative time Calculations.
• Interfaced Performance Management Systems with third party Legacy systems, involved in designing outbound interface to send Performance data and scheduling background jobs to automate this process.

SAP HR Business Auditor/Analyst

Confidential

Responsibilities:

• Confidential, implemented SAP in 1994, being first few implemented SAP in INDIA. Client wanted each SAP Application to be revisited and analyzed with the need to Functional upgrade/ Technical upgrade the ECC component.
• Project is mainly focused on auditing the SAP HR system, to analyze the issues/ Gaps in the current system compared to latest offering with SAP HR area.
• Work Involves the Fit Gap analysis within Personnel Administration, Organization Management, Time Management, Payroll and Self Services.
• Project involves various discussions with Process owners, Administrators from each SAP HR sub modules. End of this Project, a list of SAP HR Standard functionalities are identified for the Customer which could be either a Quick fix, Change or Solution transformation.
• During this process, customer presentations held to help the customer clearly understand, the necessary upgrades to the current version of ECC component. Evaluated all new enhancement packages of SAP and competitive applications and products to make a recommendation.

SAP HR Consultant

Confidential

Responsibilities:

• Analyzing Business Requirement. Provide functional & technical assistance to team members based on work experience.
• Estimating efforts: This involves understanding the scope and requirement and estimating how much effort is required for the completion of task.
• Work on the issues after being assigned and respond to the users with the appropriate solutions.
• Maintain the common occurring errors and their known fixes list.
• Communication with business and clients for their issues related to business intelligence area.
• Work on the data modelling and query designing area to develop reports
• Involved in testing procedure. Ensuring versions of product are a lined with requirements.
• Communication with business and clients for their issues related to HCM areas, post deployment.

HR-Executive

Confidential

Responsibilities:

• Executive in Talent Acquisition Group
• TCS) is an Indian multinational information technology (IT) service, consulting and business solutions Company headquartered in Mumbai, Maharashtra
• It is a subsidiary of the Tata Group and operates in 46 countries
• TCS is the largest Asia's IT Company and among the ‘Big 4' most valuable IT services brands worldwide
• Key Responsibilities:
• Responsible at senior level / niche skills requirements, maintaining cost in recruitment process
• Responsible for full life cycle recruitment - Identification of Prospective Candidates (Job-Boards, Candidate s, Application Received from Job Posting / Stringer / Mass Mailing / Database Bank), Calling, Follow Up, Week-End Drive, MIS Reports
• Requirements Gathering - Panel Expectations - Identify Resource (Send to Team, Post in Job Boards, Search in Job Boards, Send to Vendors etc.), Qualify Candidates (Skills Sets, Location, Rate, Availability, Attitude) - Send it to Technical Penal - Get Shortlisted from Panel - Scheduled for an Interview - Feedback - Follow Up till it get rejected (or) offered
• Handled mostly all Platform SAP (All Modules), ERP, Oracle Technologies, Sun Technologies, Microsoft Technologies and IS requirements
• Involved in Vendor Selection initiatives with Local Vendors / Recruitment Agencies
• Work Experience in different industrial domains like BFS, Telecom, NGM-Emerging markets, NGM-India Geography, ERU, HI-TECH, Media Information Science, Government IT solution sectors
• Driving the Campus Recruitment activities for all Engineering / Management / Science Colleges across Gujarat, which have been accredited by TCS
• Creating a connect between the Academia and TCS by organizing seminars / work-shops to facilitate student and faculty development
• Responsible for the Contract Renewals/Extensions of TCS Off-Roll Associates and Contract Employee Engagement.