Terminal Manager Resume
4.00/5 (Submit Your Rating)
Houston, TexaS
SUMMARY:
- Over 10 years of experience in transportation management.
- Proven record of profitability and cost efficiency in operations and administration.
- Background encompassing P&L responsibility.
- Highly capable manager with keen logistical, analytical, problem - solving, and interpersonal skills.
- Ability to succeed in variety of environments including small, medium, and large companies.
TECHNICAL SKILLS:
Microsoft operating systems; Microsoft Office Suite: Excel, Word, Access; Adobe Creative Suite and Acrobat; Multiple Web browsers and e-mail; AS 400; SAP; TMS; i2
PROFESSIONAL EXPERIENCE:
Terminal Manager
Confidential, Houston, Texas
Responsibilities:
- Reduce recordable accidents from 43 to 16 year over year for a fleet of 110 trucks
- Decreased driver turnover from 140% to 80% in one year
- Plan, organize and execute the merger of Customer Service and Dispatch Centers
- Develop and implement KPIs to capture service and delivery levels
Terminal Manager
Confidential, Houston, Texas
Responsibilities:
- Direct activities relating to dispatching, routing, and tracking transportation vehicles
- Manage daily transportation operations for a high volume trucking terminal (35 trucks); all operations in a 24/7 work environment
- Institute new management procedure and processes for expanded growth of a terminal
- Conduct on - site lease assessments for onshore oil and gas extraction and support facilities
- Knowledge of Trucking industry, DOT Regulations, Hazmat Compliance, Terminal Operations, and Safety Management
- Resolve issues and provided effective solutions quickly, safely, and efficiently
- Hire, train, and evaluate employees
- Collaborate with other managers and staff members to formulate and implement policies, procedures, goals, and objectives
- Conduct investigations to define causes of transportation accidents to improve safety procedures.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services
Transportation Specialist
Confidential, Coppell, Texas
Responsibilities:
- Served as a liaison to third party carriers to schedule loads, deliveries and monitor service levels
- Worked with internal and third party warehouse teams to make sure orders are being shipped to deliver to the customer on time
- Worked with customer service and the third party carrier base at all levels to meet and coordinate customer requests
- Coordinated the sourcing of orders internally & externally to and from the region to meet customer demands and optimize line loading opportunities
- Coordinated with customers, Customer Service, Planning and the Warehouse teams to ensure trucks are picking up at the right locations
- Ran, reviewed and updated reports in SAP and i2 to effectively manage flow of orders and customer issues
- Built and maintained professional and collaborative relationships with internal and external business partners and provide accurate and timely responses to inquiries
- Ensured compliance with all related internal and external compliance, safety and quality regulations