SUMMARY:

• Over 10 years in delivering SAP SD Functional Analyst / Consultant project implementation, system changes, configuration, enhancement, SAP testing, and system support of SAP ERP (ECC 6.0 and S/4 Hana).
• Involved in three (3) full life - cycles implementation from Realization and Blueprinting to Go Live and multiple deliverables / projects phases with multi-industry experience with Government, Manufacturing, Services, Consumer Products, Medical Devices & Healthcare, and Software & Wireless.
• Work experience of Regression testing, System Integration testing and Unit testing.
• Strong understanding of pricing and invoicing.
• Extensive hands-on experience in working with cross functional SAP Modules integration between SD to SAP MM/FI and work experience with SAP PM.
• Manage vendor relationship and experienced working with third parties.
• Experience with SAP Query, LSMW and Win shuttle.

TECHNICAL SKILLS:

SAP & ERP: SAP R/3 version 4.6 through ECC 6.0, S4 Hana

Tools: /Systems:ASAP Methodology, AGILE Methodology, HPALM, SAP Table, SAP Authorization,SAP Interface, basic Debug, SAP Solution Manager, SAP Query, SAP OSS Note,LSMW, Win shuttle, SNOW ticket.

Office Suite: MS Office, Word, Excel, PowerPoint, Outlook, MS Project

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Extensive experience in SAP Sales and Distribution with integration to other modules such as: MM, FI and PM.
• Provides direction and hands-on support to end users on the application usage (functional and technical questions) such as: business process, configuration, func spec, user stories, testing and .
• Provide configuration, support and testing of SAP SD (Sales Pricing, Sales Billing, Sales Order Management and processing).
• Assesses and qualifies new end users to grant access rights with NOVA request.
• Runs UAT (user acceptance tests) for new release and reviewing guides.
• Updates SOPs related to the new release.
• Manages the impacts on revised procedures.
• Performs regression tests in order to avoid defect in another solution.
• Work independently under minimum supervision and execute the tasks.
• Coordinate with project team and offshore team.

Confidential

Responsibilities:

• Provided on going sustainment and support in S/4 Hana version 1809 and SAP GUI for SAP SD.
• Configured, customized and testing of SAP SD (Sales Pricing, Sales Billing, Invoicing).
• Identify gaps, issues and work around solutions.
• Worked with Key Users to support issues in SAP process transaction for SD, EDI/IDOCs issues.
• Assisted Business Users with Good Movement Stocks for forward, back logs and reverse.
• Analyzed new processed to optimize existing business process become efficient and effective.
• Analyzed and assessed the impacts on AR and SD in S4 Hana.
• Log the issue, fix it, and testing.
• Available on-call and after hour support as required.

Technologies: SAP S/4Hana, SAP FIORI, and SAP GUI.

Confidential

Senior SAP SD/MM Consultant

Responsibilities:

• SAP Functional Consultant accountable for the implementation of SIGMA in SAP MM and SAP SD. The project to designed, and configured SAP SD/MM/FI functional from business requirement development and worked together with Business Team, Process Owner.
• Exposure experience with Fund Management.
• Created doc functional design, test cases, UAT and validated documentation.
• Configured SAP Sales and Distribution (SD) module for the scope of order to cash from Sales Quotation, Sales contract Management, Sales Order, Invoice, Credit Management, SD BOM, Reporting, billing Plan for Periodic and Milestone, Pricing Procedures.
• Built demo solutions, conducted workshop and proposed on the variant configuration to configurable material considering product attributes (characteristics & class / classification), object dependencies, variant pricing, variant table.
• Configured SAP FI for Account determination between SAP Sales and Distribution SD-FI, Account Key, GL Account for new condition type in pricing and SAP Account Receivable (AR).
• Designed mock-up form for Sales Quotation, Sales Contract and Sales Order.
• Involved in the workshop SAP S/4HANA Transition Planning.
• Discussed and captured business requirements SAP S/4HANA: Master Data changes, Functionality changes and Data model simplifications.
• Designed and created SAP Reporting (Queries, Quick View, ALV).
• Performed basic level ABAP debugging.

Technologies: SAP ECC 6.0

Confidential

Senior SAP SD/MM Consultant

Responsibilities:

• Worked with Business Solution Architect, Project Manager and Business Analyst to analyze, define, validate, and document business requirements.
• Conducted SAP workshops and demo with Business Experts from business users for Railcar Management (RCX) Project.
• Set up of PNR vendor as an EDI trading partner and coordination with PNR for EDI testing BOL file and the messaging back and forth.
• Designed and developed functional specs for enhancement a multi-billing invoice for Unit Cars for all EDI BOL rail carriers and ability of shipper to send EDI BOL to secondary carrier.
• Optimized and redesigned the Empty Railcar Invoicing process in SAP MM: Configured new Purchasing Document for Empty Railcar and worked with Bizlink team.
• Configured Sales Docs, Pricing control, Output Determination, Account posting to FI and SAP Account Receivable (AR).
• Worked closely with developers to properly develop and test the requirements.
• Managed Consultant and QA team Offshore for System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Used RICEF (Report, Interface, Conversions, Enhancements and Forms) knowledge to prepare Business Requirements.
• Designed and created SAP Reporting (Queries, Quick View, ALV).
• Performed Agile Methodology and Responsible to manage to defect tickets in HPALM.

Technologies: SAP ECC 6.0, HPALM, Middleware from Bizlink

Confidential

SAP Consultant for SD

Responsibilities:

• Gathered and analyzed business requirements for Dangerous Good and Special Handling Project to establish Functional and Technical specifications.
• Worked with Stakeholders and SAP Offshore for Functional and Technical team.
• Configured, developed, tested, and the changes for SAP - SAP Sales and Distribution (SD) Pricing with integration to other system such as: Integration Layer, Dot Net.
• Worked on delivery process from Sales order, outbound / inbound Delivery, Picking, PGI / create invoice.
• Worked with ABAP Onsite and SAP Offshore in India.
• Customized SAP Table for Product Data Distribution and Pricing Data Distribution.
• Performed documentation such as: forms, manuals procedure, interfaces, among others.
• Managed integration Transferring Data from SAP to Dot Net via IDOC.
• Monitored and troubleshoot any issues in the IDOC.
• Joined in daily morning call and evening call meeting with Offshore.
• Log the issue, fixed it, updated and closed the defect on HPALM.
• Provided transfer knowledge to Offshore team and Business Users.
• Provided on-call and after hour support as required.

Technologies: SAP ECC 6.0, HPALM, Middleware Dot Net

Confidential

SAP SD Consultant

Responsibilities:

• Worked with J&J Global Business and SAP Transportation leads in creating the design.
• Accomplished Functional Design Specification in rational for the following:
• Outbound and Inbound interface to JDA a transportation management system
• Bill of Lading Form.
• Configured the following to meet business requirement:
• Route Schedule, Route Determination, Shipping Process, Transportation Planning Point, Shipment
• Condition Tables, Outputs, Billing Type and SAP Account Receivable (AR).
• Managed the 3rd party systems using Web services / Web method.
• Worked on Outbound Delivery process, Picking, Post Good Issue, Invoice.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Created interface specification between SAP ECC6.0 to other environements.
• Performed the mapping in ECC6.0 for IDOC segment and JDA interface.
• Worked with outsource support from India and New Jersey, USA.
• Created SAP Query report to meet J&J requirements.
• Created LSMW record for pricing master data, SAP Table, Route config upload to SAP.
• Prepared the testing scope, test data, test scripts, performed testing and validated testing
• Monitored and troubleshooting IDOC status inbound and outbound.
• Provided on-call and after hours support as required.

Technologies: SAP ECC 6.0, HPALM, Middleware Web method

Confidential

Senior SAP Functional Analyst

Responsibilities:

• Analyzed As-Is process and business requirement provided by IT Director including the enhancement of current solutions.
• Provided a requirement gathering with business users to facilitate the implementation and support of SAP Sales and Distribution (SD)/CRM including the enhancement of current solutions.
• Work closely with end users to ensure a common understanding of day to day activities.
• Worked on IDOC to transfer Data from CRM to SAP as well as troubleshooting IDOC.
• Performed configuration, testing and in SAP Sales and Distribution (SD) - Order to Cash/OTC for the following:
• Sales Order Types, Item Categories.
• Schedule Line Categories, Pricing Procedure.
• Condition Type, Condition Exclusion.
• Copy Control, Outbound Delivery, Billing, Credit Management.
• Material Master, Partner Function.
• Account Determination and revenue determination.
• SAP Account Receivable (AR).
• Performed configuration, testing and in SAP CRM for the following:
• CRM Transaction Types.
• CRM Pricing Condition.
• Business Partner, Contract Account.
• Text, Status, and Date Management.
• Identified and analyzed crucial integration points between SAP Sales and Distribution (SD), CRM.
• Provided support and troubleshotting for activities across the entire business for Day to Day data maintenance.
• Designed and created LSMW for material master data upload to SAP.
• Provided initial cutover procedures for go-live to ensure smooth transition to the system.
• Provided after Go-Live support.

Technologies: SAP ECC 6.0, HPALM, SOLMAN, SAP CRM

Confidential

SAP Business Analyst SD/MM/FI

Responsibilities:

• Managed multi SAP project implementation, troubleshooting, Support, Upgrade project and end user .
• Worked on SAP Sales and Distribution (SD)-OTC e.g. Sales Order, Return Order, Outbound and Inbound Delivery, Billing, third party process, intercompany, consignment process, credit management process, Pricing such as Fix Price, Discount, Lump Sum, Credit Card, Direct Deposit.
• Involved in SAP FICA project with integration to CRM Interaction Center for the following process: Collection & Dispute, Write-Offs, Dunning and Cash.
• Worked on FI module such as: Account determination between SAP Sales and Distribution (SD) to FI, GL account, SAP Account Receivable (AR).
• Worked on MM module such as: Stock Transfer Order and movement type.
• Supported SAP Sales and Distribution (SD) Module with integration point to MM Module such as: Material Master, Purchase Order, among others.
• Developed test cases business scenarios, conducted unit integration testing, analysed issues through the testing process, and execute user acceptance testing.
• Data Management & Migration: Conversion Design and Data Mapping. Managing Customer Master Data, Open Sales Order, Pricing Conditions with Wind Shuttle.
• Managed SAP ticket with SAP Solution Manager for Change and Support Request.
• Created test cases and update it using HPQC.

Technologies: SAP ECC 6.0, HPALM, Solman, Remedy Ticket

Confidential

SAP Production Support Consultant

Responsibilities:

• Worked with production manager to support the execution of SAP Sales and Distribution SD and PP activities.
• Performed troubleshooting and resolved the issues.
• Engaged necessary resources to review and priority important issues including resolve issues.
• Designed and created SAP report query including conduct end user .
• Created user manuals and Business Process Procedure (BPP) documentation both hard copies and program used.
• Worked with different business lead or stakeholders to support their operation activity.

Technologies: SAP ECC 6.0

Confidential

SAP Sales and Distribution (SD), Consultant

Responsibilities:

• Performed SAP Implementation activities from Project Preparation, Blueprint, Realization, Final Preparation, Go Live and Support with SAP methodologies ASAP.
• Collaborated with SAP team in Germany to discuss business process, configured the system to fulfill business requirements, designing enhancement specifications, and performed functional integration testing.
• Designed and configured SAP Sales and Distribution (SD) for the scope of Order to Cash/OTC from enterprise structure, sales order documents, item category, schedule lines, deliveries type, complaint handlings, organizational structures, customer master data, basic functions, billing, master data, LES, shipping, pricing procedure, billing plans, SAP Sales and Distribution (SD) account determinations, credit managements, taxes, Repair Order Processes, Customer Master Integration, Material Master Integration, Finance Integration, SAP Account Receivable (AR), Purchasing Integration, among others.
• Performed SAP Sales and Distribution SD/MM module configuration including process of Make to Order (MTO), Make to Stock (MTS), Stock Transfer Order, Inbound/Outbound Delivery Processing, Third Party Processing, Customer Return, intercompany and variant configuration (Characteristics, Value, Configuration Profiles, SAP Sales and Distribution SD BOM, Pricing).
• Created ABAP report with Sales Information System (SIS) and ABAP Query; prepared SAP Sales and Distribution (SD) functional specifications for forms, reports and enhancements.
• Created documentation and business process procedures, provided user .
• Created development log for open issues, new requests.
• Designed and created data migration SAP Sales and Distribution (SD) master data via LSMW.

Technologies: SAP ECC 6.0

Confidential

SAP Sales and Distribution (SD), Consultant

Responsibilities:

• Designed and built solution the to-be SAP Sales and Distribution (SD) business process, new business requirements and system changes.
• Configured SAP Sales and Distribution (SD) for the scope of Order to Cash/OTC such as: Quotation, Order, Delivery, Billing, Copy Control Set up, Pricing, Taxes, ATP, Credit Management, Account Assignment, Account Group, Partner Function, SAP Sales and Distribution (SD).
• Managed SAP Sales and Distribution (SD) issue resolution elevated during testing cycle, including configuration fixed and implementing OSS note as necessary.
• Performed troubleshoot and resolved the issues. Supported in handling Order to Cash related issue resolution in the areas of Sales and Finance.
• Designed and created Batch Management jobs, standard report, ABAP queries.
• Created functional specifications for Reports, Forms, and Customization Enhancements (user exists, routines).
• Developed Detailed Test Cases and test process, Business Scenarios/Test Scripts, Integration testing for solution deliveries for the changes.
• Designed and created documentation, user manual and business process procedure.

Technologies: SAP ECC 6.0, Solman for ticketing

Confidential

SAP Sales and Distribution (SD)/ OTC, Consultant

Responsibilities:

• Took accountability for overall SAP upgrade project implementation.
• Performed configuration Consultant and customized major area in SAP Sales and Distribution (SD) module for the scope of Order to Cash/OTC such as various sales order type, delivery, billing, SAP account receivable (AR), account group, organizational structures, pricing procedure, account determination, credit management, output control, logistic execution (LE), complaint handling, text determination, Customer Return, among others.
• Designed and built To-Be business process for SAP Sales and Distribution (SD) module.
• Worked on inbound and outbound delivery process.
• Troubleshoot and resolved user issues and worked with the process of other SAP teams to ensure all aspects of integration.
• Defined SAP report with Logistic Information System (LIS) SAP for Sales and Distribution (SD) report, prepared functional specifications SAP Sales and Distribution (SD) such as; forms, reports, customization and enhancements.
• Designed and created SAP security profile for user’s authorization.
• Designed and created for data reporting via ABAP query and SAP standard report.
• Created materials documentation and business process procedure (BPP).
• Contributed to the successful on-time go-live and subsequent support efforts.
• Provided on-call and after hours support as required.

Technologies: SAP ECC 5.0 and Solution Manager for ticketing

Confidential

SAP SD/MM Business Analyst

Responsibilities:

• Part of SAP team for SAP Sales and Distribution (SD) and played key role in SAP project Implementation for all phases from Project Preparation, Blueprint, Realization, Final Preparation, Go Live and Support with SAP ASAP.
• Configured major area in SAP Sales and Distribution (SD) module such as: accounts group, organizational structures, price determination, sales order types, contract order, return order, pre order such as Quotation, Customer Scheduling Agreement (CSA), consignment processing, complaint handling, pricing, customer master, ATP, Shipping, availability check, route and transportation, credit management, inbound and outbound processing, billing, SAP Account Receivable (AR), back order process, Inbound & Outbound Delivery, Customer Return, among others.
• Worked on MM module to support and troubleshooting with the Procurement Process, Master Data (Material & Vendor Master), Stock Transfer Order, Inventory Management, Material Requirement Planning (MRP), Moving product with different Movement Type and Invoice Verification.
• Prepared the functional specifications for reports, forms, and enhancements.
• Collaborated with other SAP team to ensure all aspects of integration are included within the design, and documented process changes required.
• Created documentation and conducted end user as well as supported production daily support activities.
• Performed troubleshoot and resolved user issues.
• Designed and created for data reporting via ABAP query report, table download.
• Performed data migration for SAP Sales and Distribution (SD), MM master data with LSMW or CATT.
• Provide on-call and after hours support as required.

Technologies: SAP R3 3.6C, Solman ticket and HPALM