SUMMARY:

• S/4 HANA certified SAP SD Vistex Consultant with excellent analytical abilities, a proactive approach to problem solving and planning with sharp mental acumen. I’m a team player with good interpersonal, leadership and communication skills.
• Accomplished professional with over 13 plus years of work experience implementing SAP OTC Application across AMR, ALAC, APAC,EMEIA; Have in - depth business process knowledge, excellent communication and written skills. Area of expertise include
• Techno-Functional Knowledge of multiple SAP Applications including SAP SD, SAP LE, SAP AFS, SAP MM supporting end to end projects and supporting go-lives.
• Worked as a Project lead and managed teams through complex programs and OTC project tasks.
• Played an active role in project planning, scope management and requirement gathering.
• Worked as a Lead consultant on more than 3 End-to-end Implementation projects, Conversions and Production Support.
• Handling Chargeback / Billback month-end activities, performance optimization of standard VISTEX chargeback / Billback process, Archival of Chargeback / Billback documents.
• Agreement Maintenance, maintenance, VISTEX cost and pricing maintenance via Agreement Workbench and Agreement Request Workbench.
• Configuring Price Proposals, Price Profile, Status Profile and integrating Status Flow with Agreement Requests.
• Pricing Analysis, Sourcing Logic Enhancement, Integration of SD with VISTEX
• Ten plus years of working knowledge in Order to Cash (OTC) Cycle with experience in Sales Order Management and Order to Cash, VC, Pricing and Rebates, Billing and Invoicing and Integration of data with Finance, MM, PP and Third Party Application like SAP TM, SAP EWM, SAP SCM, Salesforce etc.
• The configurable materials involved were highly complex with the Super BOM’s going as deep as 4 levels of configuration. Lots of dependencies & rules had to be written for the various permutations & combinations of BOM’s, Characteristics, Variant tables etc.
• Supported SAP enhancements for various projects taken up in the SAP SD/ FI landscape as On-site coordinator for the Off-shore virtual teams and delivered results with optimal budget and timeline.
• Hands on experience in POS and e-commerce application. Implemented solution for carrier.
• Hands-on experience in EDI implementation for 3PL in SAP AFS environment.
• Broad exposure to various technologies: EDI integration through IDOC, ALE, RFC, SFTP, File based, SSP interfaces; ABAP, Webdynpro, and mobile solution.
• Successfully worked and Lead the teams in various offshore-onsite projects for Vistex applications.
• Expertise in designing the system with 3PL via SAP PI or Web Method system using UI and API. SAP integration with different platform e.g. Salesforce, HANA.
• Worked on Rebate Agreements, assigning Condition type groups and tables, activating rebate Processing, setting up retroactive rebates.
• Working knowledge of Pricing Procedures, Condition Tables, and Condition Records, SD Copy controls, Configuration of various document types for Sales Orders and Billing.
• Configuration of the different types of Dependencies for controlling the selection of variants for the configurable material.
• Project Implementation experience spanning Requirements gathering, Scoping, Business blue printing, Realization, Go-Live and Production support.
• Enjoy working with cross cultural work place, collaborating with Business and design teams, using tools like Microsoft Shared Point, Solution manager.
• Experience Working in various project implementation methods like Agile, Scrum and Waterfall, managing and reporting to external stakeholders.
• Expertise in preparing functional specs and requirement documents; have experience writing test requirements for Custom Reports, Interfaces, Enhancements and Forms.
• Worked on creating test documents like test plans, acceptance criteria, sample test data sets, business user acceptance testing (UAT) documents, user stories.
• Hands on experience in system conversion to S/4 HANA 1809.
• Involved in creating and validating BPD (Business Process Documents) to enable business users gain expertise with the system processes.
• Worked in close liaison with the Business and ABAP teams to find the root cause for the various defects discovered in the testing and go-live support phases.
• Hands-on experience creating data Queries and reports using SQVI and SQ01, expertise in troubleshooting and debugging ABAP.

TECHNICAL SKILLS:

Languages: ABAP

ERP: SAP S/4 HANA 1809, SAP SD, SAP LE, SAP AFS

Applications: Radar, Expresso, Central Station, MS-Office, Apttus

Testing Tools: HP Quality Centre, Solution Manager, Tableau

PROFESSIONAL EXPERIENCE:

Confidential

SAP SD/Vistex Support Lead

Responsibilities:

• Involved in Vistex IP Module support for Customer Rebates and Billbacks processes.
• Involved in Vistex DMP support and Master Request / master Agreement Configuration.
• Involved in Configuring Fiori Screen layouts and configuration for V/4 DMP and Customer Rebates Apps.
• Implemented different customer specific validation for distributor billback data.
• Involved in handling day-to-day business issues like claim reprocessing, Bucket Refresh, Calculation Run Posting issues
• Involved in customer rebates process for growth and volume rebates.
• Automated / Customized Vistex status flows for DMP and Rebates
• Implemented complex pricing routines for different processes.
• Supported various tickets related to MDF settlement and BB accruals
• Worked as onsite lead for SAP SD/Vistex support team

Confidential, Cupertino, CA

SAP SD Lead Project support

Responsibilities:

• Primary responsibilities are to define business process requirements, perform gap analysis, prepare Business process blueprints for AS-IS and TO-BE systems.
• Design, mapping and configuration of SAP SD/LE module, building functional and technical specifications to support development of approved solutions, authoring and execution of test scripts, required to maintain a validated system state.
• Carry out cutover activities, provide primary and secondary production warranty support. Integration of SAP with web front-end applications.
• Lead small to mid-size projects when required, focus on order-to-cash & procure-to-pay processes, undertaking User and the Preparation of User Material, support production go-live activities including cutover and conversion, resolve production support tickets post go-live as a part of OTC project warranty phase.
• Perform OSS analysis to determine bug fixes and workarounds for difficult business situations.
• Managed offshore team and acted as Onsite coordinator. Responsible for Offshore- Onsite coordination and offshore team deliverables.
• Implemented the pricing solution for one of the primary carrier for Apple HERO products.
• Hands on experience in designing the solution for AT&T at AOS and retail store Worked with Vistex team for ECC integration.
• Configured Vistex (PDM) Pricing data maintenance tool, price sheets, price profiles, segments, catalogues, pricing procedures.
• Raised SAP OSS message as high priority ticket and implemented the SAP America advised solution as part of project initiative.
• Log and track all the Issues/defects related to Vistex functionality on SharePoint.
• Provided user and support for various teams in OTC processes-Customer Service team and Billing Team.
• Created Standard Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination.
• Mobile solution global implementation for retail store inventory processes - GR, Store transfers, goods movements and Physical inventory processes.
• Goods movement Interface implementation between SAP and non SAP system through Shared service platform.
• Returns automation global implementation using webdynpro.
• SAP Retail country expansions for EMEA countries.
• Worked on settlement management in different account.
• Master Data maintenance and support like Article master, Article group, Sales set, Display and prepack, Generic Article and variants, Article group Sales Price master, Procurement price master, Customer Master, Assortment, Assortment list, listing and listing procedure, Merchandise Category, MC Hierarchy, Characteristic profile, Site master, Site Group and Vendor Master Configuration and setting up of retail organization structure like company code, controlling area, purchase org., sales organization etc.
• Configured Order To Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
• Master Data requirement gathering and strategy to map various legacy system master data to SAP.
• Responsible for UAT point of contact from Functional side and provided the clarification/ business justification for all the UAT Tickets as raised by different business teams.
• Created new document type, Item Category, Pricing procedure, Serialization, Nota Fiscal Document, Special Pricing for Nota Fiscal, CFOP Code Determination, ICMS Text Law.
• Customized ICMS and ICMS-ST tax calculation, Tax Laws, CFOP Code Determination based on different business process.
• Configured various sales document types like standard orders, credit memo requests, debit memo request, return orders as per requirements
• Worked extensively in Variant configuration designing the complex models, & eventually design the system as to how the VC would have to work. Involved in workshops & factory tours for understanding their current business & manufacturing process. Worked on Extensively in Production Order Process setup including Planning functionalities and Forecasting.
• Worked on Basic Functions, Shipping, Transportation, Billing, Sales Support including Customer Service Processing.
• Worked on pricing procedures based on the client’s requirements using the condition technique through the creation of new condition tables, access sequence & condition types assigning them to customized pricing procedure .
• Pricing included material price, price list, customer specific prices, customer discount and material discount.
• Knowledge and concept on how to pass values in XML fields that is sent to SEFAZ for approval and printing required text on DANFE based on business process
• Knowledge of procurement process from vendors and Stock Transfer to Retail stores
• Worked on setting up the DIFAL taxes in SAP to meet the Brazil Government compliance
• Full knowledge and concept on how to pass values in XML fields that are sent to SEFAZ for approval based on business process.
• Full knowledge on how to print the required information on PDF DANFE based on Business Process, Tax calculation, NCM code setup, Material Master setup.
• Configured Pricing Procedures using field catalogs, condition table, access sequence, and condition type. Worked on SD Pricing and custom VOFM routines like based on Condition Base Value, Scale base, pricing requirements etc.
• Integrated VC with SD/PP/MM for production, procurement, orders & pricing.
• Strong analytical and communication skills, including ability to rapidly gather data, structure hypotheses, and develop synthesized findings/recommendation
• Configured IDOC’s processing for EDI like e.g. 850, 856, 852, 810 etc. Involved in problem solving and configuration related to EDI inbound and out bound documents.

Confidential, San Francisco, CA

SAP SD Solution Architect

Responsibilities:

• Responsible for complete EDI design for Sales & Distribution module with 3PL Inventory and WM system, perform document preparation, workshop session with partners, design discussion with SAP PI team, building EDI mapping document, carryout OTC validation with MM/FI system.
• Lead design in SAP AFS system including different material grid, allocation, production planning, Integration with portal based partner’s application. Responsible for resolving all issues of users on a daily and priority basis in SD/AFS/LE area.
• Providing resolution to the incidents (P1, P2, P3 and P4) that have been logged by users and in Service Now.
• Interacting with cross functional teams regarding the issues.
• Handled requirements related to AFS Allocation, Material Grids, VAS, Contracts and Call off, Idocs related interface issues, Batch Job related issues, material Determination, Free goods, order creation, delivery, PGI, Billing and accounting related issues, Intercompany billing issues, pricing related issues, output related issues, availability check (ATP), Inbound and Outbound shipments, custom reports and also supported other day to day issue of the business.
• Handled critical issue with the client to ensure quality and timely deliveries.
• Maintained a good relationship with the client for getting advice and guiding them in solving any critical issue.
• Involved in Change Management Process, Handling Batch Jobs in OTC, IM and LE area.
• Involved in preparations of GAP documents and Functional Specification documents.
• Responsibilities included configuration of new order types, item categories, schedule line categories, availability check (ATP), output determination, delivery processing, Route determination, shipping conditions, pricing, Billing and returns.
• Configured shipment types, transportation chain, serialization, shipment stages and automatic leg determination. Worked on creating, processing and settlement of shipment cost document.
• Assisted technical team by writing technical specifications for customized reports and testing them. Developed pricing routines, pricing formulas, and output requirements and tested their impact.
• Successfully analyzed and redesigned existing sales process to better meet reporting needs of Sales departments. Designed specifications for sales progress reports and open order reports.
• Conducting an extensive post implementation audit and documenting (all the procedures implemented, their impact on overall functionality) and reviewing the success of the project against the original objectives.
• Configured for service agreements in the form of service contracts, warranty agreements, and quantity contracts for spare part deliveries.
• Configured Service agreements that are made to structure the service process more effectively.

Confidential, Cupertino, CA

SAP Project Support

Responsibilities:

• Primarily responsible for delivering government compliance projects for Brazil, Chile, Mexico, Columbia, EMEIA region, leading the cross-functional team from different geo-location, worked on NPI process enhancements, roll out of Apple Care automation project based on UI portal for external partners.
• Lead global roll out of shipping documentation update project which went live for more than 30 countries simultaneously, iPhone carrier trade in plan, Mexico eInvoice project, repair and replacement process global implementation.
• Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.
• Responsible for running complex tax and legal scenario of Brazil. Specialist in NFe (Electronic Nota Fiscal), Brazilian Fiscal and Accounting Localization), TAXBRA and TAXBRJ Scheme of Taxes. J1BTAX, Tributary Substitution of ICMS, CCe -Electronic Correction Letter, SCAN (Contingency NFe), J1BNFE.
• Quotation Configuration
• Sales Order Configuration, Delivery Configuration, Availability check (ATP), Account determination, Sales Pricing, Billing Process Configuration
• Getting Requirements from Business Users and propose solutions in SAP, new users
• Configured E2E pricing using condition technique. Created Pricing Table, Access Sequence, Condition Type, Pricing Procedure, Pricing Procedure Determination
• Inventory process with WM, MM, IM and LE.
• Responsible for functional specification for RICEF. Design, Build, Document, Provide knowledge transfer for a complete redesign of VC solution
• Also worked on different Areas of SAP Vistex Applications like Material Cross, Unit of measure cross and agreement Cross, Pricing and Data Objects.
• Configured and maintained SAP Vistex Pricing procedures, using condition technique, Condition Types, Access sequences, and condition tables as per the test case requirements and setup.
• ALE and EDI, XML interfaces with different external systems, Integration with SAP CRM
• Interface with transportation (Freightview) and transportation cost. lead the team in the maintenance and support of SAP LE, TM, TMS modules. Working in Stage 2 implementation of SAP IS Retail. Stage 2 implementation includes process of sales from POS, E commerce, Bulk sale process from DC and implementation of POSDM on SAP BI
• Involved from Project preparation phase till now for stage 2 implementation. Currently project is in realization phase.
• Brazil localization config. Config of NFe (Config SAP BusinessObjects Nota Fiscal Eletrônica, write the functional Spec for the integration with the authorities and customers and vendors)
• Increased team productivity, accountability, and on-time completion rate by translating complex inter-team project flows into simpler modules of work appropriate to each team member.
• Worked on retail geo expansion roll out project
• Facilitated a 10-member OTC team to identify and script over 20 business scenarios; despite tight deadlines, championed and completed a highly thorough suite of tests which reduced defects by 97% in the first release.
• Leveraged business systems analysis and planning skills to drive the realization of business requirements in the area of customer repairs, returns, and automotive order management, thereby providing 100% of end user functionality.
• Participated in design and development of functional specifications for reports, interfaces, conversions and enhancements.
• Developed business requirements and technical requirements., Participated in various cross functional team meetings.
• Material Variant Configuration, Integration with FICO, PS, QM, PP, WM, CRM, PM.
• Manage meetings with the Business sponsor.
• Manage the SD,MM and LE Business leaders in USA and offshore locations.

Confidential, San Jose, CA

Sr. SAP Consultant

Responsibilities:

• Support in handling OTC (order to cash) related issue resolution in the areas of Sales & Distribution.
• Managed end user support, tickets resolution, troubleshooting day-to-day issues, escalating the major issues to production support team.
• Customized Sales Document Types, Number Ranges, Item Category Group, Item Categories, Delivery Split issues and Schedule Lines.
• Worked with HANA team to customize the SD process with HANA and oracle.
• Configured the Sales Areas by defining the Sales Organizations, distribution channels, divisions, sales groups and worked on Customer Master Data Configuration.
• Pricing control configuration involves setting up different pricing procedures using condition technique and assigning them to sales area.
• Configured different billing documents per with business requirements.
• Supported Unit testing, Integration testing and developed test scripts along with possible fixes for the failure scenarios.
• Executed test function, pertaining to sales, pricing, billing and invoice listing to in corporate custom processes for various business units.

Confidential

Sr. SCM Consultant

Responsibilities:

• Implementation experience includes Full life cycle (AGILE Methodology), business requirement collection, business process analysis, Document mapping, gap analysis, Final Preparation,, Go-Live, Hyper care Support.
• Experience of working in two GO-LIVE projects simultaneously in GPS and Entity Simplification.
• Participated in client facing presentations, highlighting system functionality for business desired solutions.
• Coordinated with project document creation including business requirement documents, Blueprint Design, functional required documents, Data Conversion Use cases, and business process flow charts to see horizon in system functionality.
• Configured the LSMW for Master Data Migration between two different logical systems through two different data conversation.
• Worked with technical team and various SAP functional team members throughout the WRICEF process capturing full scope of all reports, interfaces, conversion, enhancements, forms and workflow that were needed for optimized solutions.
• Analyzed and mapped dependencies for maintaining appropriate combination and possibilities as per business requirements and Experience in providing various Functional Specs for ABAP development team to configure the new document type and process as per business requirements.
• Experience in creating and handling various transport requests, key member in QA refresh team and was responsible for creating the RFC.
• Conducted classroom and one on one to develop client VC modeling team ·
• Updated Order Management Extensively worked on Customer/Contract Master Data and Info Records for customer delegation to appropriate plant, and to extend customers to new sales areas.
• Created Customized Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination with VERTEX. Configured Condition Exclusion for customer groups to get best price. Pricing also included Material Price, Price List, Customer Specific Prices, Customer Discount and Material Discount.
• Responsible for Sanity testing in HP Quality Center (HPQC) in QA and End-to-End process testing too.
• Basic Knowledge of Debugging and BAPI/BADI and Data warehousing.

Confidential, Peoria, IL

SAP SD Consultant

Responsibilities:

• Conducting workshops to gather the business requirements.
• Meeting with business process owners and departmental heads to identify the business requirement.
• Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.
• Preparing business process documents for the sales and distribution activities.
• Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.
• Prepared dataflow diagram for all of the business processes to be included in FRSs.
• Drafted user requirement specification (URS) for sales and distribution.
• Identified RICEFW objects to meet the client specific requirement.
• Prepared functional specification for the development of Reports, Interface, Conversion, Enhancement, and Forms. Prepared unit test scripts and checklist to be included in the functional specification. Tested RICEF objects.
• Configured customer master and partner determination. Added customized partners in the customer master record.
• Designed customer master and customer account group.
• Worked in customer master conversion. Analyzed legacy customer records to map properly to the SAP systems and successfully migrated the customer master records using LSMW.
• Successfully worked on pricing conversion, material listing conversion, open sales order conversion, contract conversion, and CMIR conversion.
• Worked on designing the pricing procedure.
• Configured pricing procedure, condition types, access sequence, and built custom pricing tables.
• Configured account determination, and identified account keys to post to the related G/L.

Confidential, Palo Alto, CA

SAP SD Consultant

Responsibilities:

• Involved from blueprint preparation stage of the project to realization and go live/support activities.
• Integrated SD with MM, PP, and FI/CO modules.
• Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
• Customized OTC process control elements such as document types, item category, and schedule line category.
• Maintained Copy control rule to ensure proper flow of data and information in sales and billing document types.
• Customized pricing procedure according to the company’s business process.
• Worked on Rebate Agreements, assigning Condition type groups and tables, activating rebate Processing, setting up retroactive rebates..
• Customized transport and delivery scheduling, delivery note, backward delivery scheduling, partial delivery, and grouping of deliveries.
• Configured backward and forward scheduling in deliveries.
• Customizing order reasons, ATP, ATP using product allocation and unittesting the configuration.
• Configured billing documents and maintained copy control rules for billing documents. Worked on collective invoice and invoice split. Also responsible for unit testing in billing.
• Customized and configured Availability Check and requirement processing Checking Groups, checking rules and control parameters through requirement types. Also completed Dynamic Product Proposal and Transfer of Requirements.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Production support: Resolved tickets and worked with business users and developers to solve the issues. Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing and regression testing.
• Worked in data cleansing, data formatting and data upload.
• Worked with ABAPers to generate customized reports and design forms.

Confidential

SAP SD Consultant

Responsibilities:

• Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current systems.
• Configuration of SD Enterprise Structure and initial customization as per business needs.
• Worked closely with the marketing and account receivable departments along with the ABAP team members to gather and verify requirements for the customer master.
• Configuration of OTC Process: orders, returns and credit/debit memo requests.
• Configured and customized exclusive Pricing Procedures with Price, Costs, Surcharges, Discount, Freight, Profit Margin using Condition Technique.
• Interacted with developers to design reports, Smart forms and User-exits.
• Worked on Variant Configuration, linked classes, items and BOM, configured ‘configurable materials-BOM’, variant pricing and dependencies.
• Worked on rebates, material determination, out-put determination using condition techniques.
• Configured and customized new Sales, Delivery and Billing document types, Number ranges
• Maintained Copying controls for Sales, Delivery and Billing documents.
• Logistics configuration for shipping such as goods issue for outbound deliveries.
• Configured outbound delivery documents, delivery item category, and item category determination rule.
• Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics.
• Revenue account determination: Dependencies for Revenue account determination, assignment of account keys and G/L accounts. Worked with FI/CO team to streamline revenue recognition.
• Worked on customizing ATP and transfer of requirements to MRP. Configured the inward and outward movements of goods for ATP checking.
• Defining all determination procedures with condition techniques.
• Third-Party transactions (Direct ship process) and Rush Orders, and Cash Sales