OBJECTIVE

• A creative, result oriented and highly committed individual having around 14 + years’ experience in different business domains namely Pharmaceutical, Accounting, Tax, Advisory, Food and Beverages, Manufacturing, Research & Development.

SUMMARY

• SAP OTC/SD configuration of business processes in SAP R/3. Strong experience in 3 full life cycle implementations. Experienced in ASAP methodology of SAP implementations, Rollouts, Upgrade & amp; Support projects wif phases: Blue Printing, Project Preparation, Realization, Testing, and Go - Live Cutover.
• Well versed wif SAP implementation, global roll out, Production Support, exposure to development of WRICEF across global regions NA, EMEA, APAC
• Profound experience on SAP-SD wif Basic Functions, Sales Order Management, Integration wif MM, APO modules. Proficient wif Order to Cash (OTC) Process configuration and implementation in SD, includes pricing, IDOC Processing, Available-to-Promise, Agreements and quantity contracts.
• Experienced in Managing offshore & Multi - cultural teams and have been an active lead and a team member in a variety of successful SAP implementations.
• Strong understanding about Reports, Interfaces, User Exits and Script Forms. Worked o
• Proficiency in developing functional specifications (FRICE/RICEF), Spec Designing, Gap Analysis, Technical Documentation, interacting wif the Business Owner & End User Training and Data Conversion of Master Data.
• ExtensiveSAP Data Migrationexperience using tools like LSMW and EDI/ IDocs managing the trading partner implementation process, interfacing EDI wif internal applications
• Lead of SAP Data migration team and worked on data migration for SAP- MM, IM, PP, SD and QM modules.
• Excellent knowledge in ATP (Available to Promise) which includes MRP, GATP, Product allocations, customer hierarchies, product hierarchies, info structures etc.
• Extensive experience of working on Order Management, Deliveries, Shipment, Interfaces to & from the External Warehouse systems Shipping and Billing.
• Extensively interacted wif ABAP Programmers to develop custom solutions for business requirements & debugging.
• Extensively used the SharePoint & Solution Manager (ChaRM) for change management and document repository.
• Proficient Interpersonal Communication, presentation & organizational skills. Expertise on necessary computer applications like MS-Office, MS-Visio, MS-Project.
• Rich experience in multinational Organizations- able to work across time zones, work wif people from diverse backgrounds, virtual teamsand well versed wif agile way of delivery model.

TECHNICAL SKILLS

Packages: SAP SD ECC 6.0: Customization, WRI

CEF development: SAP CRM 7.0: Middleware and Queue management, SAP HANA: HDB- 2.0 Release

SAP ERP Add on Packages: EDI -850,855,856 and 810, Data Validation, Core Master Data Conversion

Software and Tools: HP Quality Center (HPQC), SAP Charm, JIRA Sprint Planning

Ticketing Tools: Service Now, HP Service Manager (HPSM)

PROFESSIONAL EXPERIENCE

Confidential

SAP Consultant

Responsibilities:

• Involved in Business requirements gathering, requirements analysis and performed impact analysis wif the stake - holders Creating functional specifications and detailed design documents for new applications/services and for enhancements to existing application systems and services, providing effort estimations in terms of deliverables for the business requirements
• Involved in all the major business processes taking place in the SAP TPM and HANA application systems for supply chain management and sales or-der processing (Sales order, delivery, and invoicing) from Order to cash point of view wif other sub processes like credit management, drop ship, returns and inter-company sales processes for better order and inventory management.
• Worked in Medical/Pharma system integrated wif various ERP systems like CRM, eCOM/.com Marketplace, GXS / VAN (EDI), Vertex, APO etc. for its upstream business processes and AIMS, Vastera, Opti-Freight, XI pay for its downstream business processes.
• Worked on Sales through various Ordering processes such as Standard Order, Value Link Sales Order - Confidential, Standing Order (Scheduling Agreement), Accumulated Sales Orders, Rush Order, Return Sales Order, Credit/Debit Memo, Capital Agreement (Patients recovery Agreements), Cordis Consignment Process, DOD (Department of Defense), Make to Order, Intercompany Business
• Worked on various OTC related Configurations, Output determinations, Route Schedules
• Worked on Sales Order Edits - Fill or Kill (FOK), Dropship Process, IN and OUT Shipment, Lower UOM Edit, Back Order Processing, Unfilled Type lines, Large order quantity edits LOQ, Lease Contract, Sourcing Logic etc.
• Worked on Incidents/Defects/Enhancements, Weekly Regression Testing, Daily Health Check Automation, System Upgrade Pre-Post Activities.
• Resolved some of complex issues like Open Back Order Fulfillment and Inventory Sync Solution RE-ATP functionality deployed in Production Successfully wif Security Functionality, ACI/QAD Allocation, PGI, Invoice issues,
• Worked on some important Business enhancements such as EDI Fractional QTY sales Orders, ZLI Order Type Needs Set Up For Channel 20, LOQ - allow available qty to ship vs rejecting full qty requested, Stop consolidated billing in ITI Intercompany, Force Transfer orders in the CAH Market, Credit block status to be communicated back to CRM as an item in Unfilled Task, Suppress the EDI856 for Base - Parcel shipments for Confidential, ETA Date Determination, Route Schedule Configuration for RC Locations, Plant Determination for RMA Order Reason 310 etc
• Also worked on IT Technical/Performance improvement Enhancements such as delivery output processing, Confidential Archiving, Implementation of various SAP Notes, IDOC error monitoring report for various customers like UOC, Confidential, HenryFord etc.
• Worked on various Production Incidents/Defects such as Delivery related Shipment Invoice didn’t flow through Vastera, DN from ECC not dropping into AIMS, Missing Valuelink order from EDI/GHX to ECC, Credit/Debit memo missing profit center, Market Orders items wif wrong UOM and rejected, 3PL idocs to SAP failures, Billing/Delivery Blocks, Order stuck entries in SM58/SM12/SM13, Pricing Errors ZPUN and ZBCN etc
• Worked on EDI and IDOC interfaces issues trouble shooting, transactions and processing of Sales Orders (850), Advanced Shipment Notification (856), Return Orders (867), Invoices (810) etc.
• Worked on complex business complex requirements using Function Modules, BADI’s, BAPI’s, enhancements and User exits for WRICEF objects along wif the WORKFLOWS, LSMW, and BDC. Read and debug the ABAP code independently.
• Responsible for ATP and Product Allocation for the customer based on the hierarchy. Prioritize the customers based on the deciding factors and allocate the stock to the customers.
• Involve in CAB/CCB meetings following the ChaRM process. Understand and follow-up through change management procedures to implement project deliverables.
• Involve in the SRT (System Restoration Team) calls to accommodate the production downtimes and restore any issues in production. To ensure all critical OTC processes are properly monitored and alerted and automate the recurrent incidents.
• Meet the SLA’s, Monitor the KPI’s and support the metrics. Teaming up wif group of software engineers and SME both at onshore and offshore. Work wif offshore for day-to-day operational activities to ensure the SLA’s are met. Lead the daily stand-up meetings on a rotation basis.
• Experience in working on SNOW (Service Now) for FR, CR and Incidents.
• Worked on Worksoft/HP SM / HP ALM (HP QC) for uploading the test cases and its results

Confidential

SAP Functional/Data Services

Responsibilities:

• Develop technical and functional test plans and scripts to validate the successful design, development and implementation of system and reporting deliverables.
• Provide the technical leadership in areas of best practices, design patterns, process during code design and development. Responsible for end-to-end delivery of the code from analysis to deployment.
• Improving the performance of existing SAP application by finetuning reports or programs of the client application on the SAP platform as part of the development.
• Work wif Development manager to provide Continuous Improvement (CI) and Continuous Development (CD)efforts related to issue management or project processes.
• Document every aspect of an application or system as a reference for future maintenance and upgrades.
• Responsible for Unit and regression testing, transactional data creation, defect resolution.
• Involved in Global Implementations, Deployments, Rollouts, Integration, Upgrades and Enhancements (medium to big size projects). Has profound exposure to ASAP and Agile Implementation Methodologies.
• Business Processes in Order Management, Trading, Intercompany, Third-party, Returns, Revenue Recognition, Consignment, Billback, Chargeback, Rebate, Royalty, Commissions, Make to Order, Make to Stock, Variant Pricing, etc. Have extensive cross functional integration experience wif CRM Sales, CRM Service, Project Systems, Customer Service, Materials Management, Logistics Execution, Quality Management, Production Planning, Business Intelligence and FICO.
• Conversion of business requirement into technical data requirement, identify respective tables, fields and building transformation logic to help build a HANA model at HANA studio.
• The processed worked were Sales order channel (all the ordering channels including EDI, CRM and Legacy systems), Customer Returns, invoice adjustment and Invoicing and printing.
• Complete knowledge on master data, tx data & config tables from OTC
• Supported complete OTC flow starting from enquiry, quotation all the way until billing document
• Made sure all implicit checks on master data in order to avoid hiccups during order folow starting from sales order to all the way billing.
• Adjusted master data like credits/licenses/ etc..If any, to make sure order flow smooth
• Worked as a functional tester, defect identification and resolution using HP ALM across OTC Also involved in building HANA Models and Reports creation using SAP Business Objects “Analysis for Office” (AO) across various business processes such as Sales Order Channel, Customer Returns, invoice adjustment and Invoicing and printing etc.

Confidential

SAP OTC/HANA BW Lead

Responsibilities:

• Involved in full life cycle implementation, which includes Analysis, Requirements gathering, Development, Testing, Reporting, Go-live and Post Go-live support.
• Responsible for application support in SAP SD/OTC
• Closely collaborated and proactively communicated wif cross-functional business partners and peers to certify dat assessment and implementation activities are executed efficiently and successfully.
• Experience in developing HANA models and worked on plan viz of the models.
• Created HANA modeling scenarios and activities such as adding a system, creating schemas and content models, attributes and measures.
• Used Calculation views as Data sources using ODP source system and Data source is updated to Open hub to supply the data to third party systems from HANA Views. Extensively worked on Bex and EPM reporting.
• Worked wif Adv DSO in BW Modelling and used NavAttributes in Composite Provider
• Generated SQL and used where condition filters as part of Testing the HANA Views to avoid any performance issues.
• Participated in designing and development of software using agile development practices
• Worked in agile development practices according to the application requirements for every project and Provided assistance for integration of front end and back end applications. Worked on Reporting, Accessing Analytical and Calculation views from EXCEL and Bex using composite provider.
• Worked on developing tableau workbooks for monitoring production system

Confidential

SAP OTC BW HANA Team member

Responsibilities:

• Involved in SAP SD/OTC/CRM areas Business Partner Entity Management, Contact Management, Alumni Contact, Opportunities, Activities, Marketing and Campaigns Reports
• Worked on Engagement Details, WIP Details, YTD Revenue, Employee Attributes, Utilization, Internal Code, Missing Time sheet reports.
• Under Master Data developed Client, Opportunity, Engagement, Engagement Hierarchy, Business Area, Business Unit, Profit Center, Cost Center, Vendor, Billing, Engagement Realization etc.
• Under Retain Project developed Retain Actual hour’s vs Schedule hours, Retain LEDA Profit Center, Retain Sync Light House, Retain Hyperion, and Retain Planner Pipeline. Retain Universe.
• Under K360 project developed local AMR such as Risk Engagement, Top N Engagements, Sales Credit report, Cash Reporting, Entity Ranking, Campaign..
• Involved in Global Template Project and roll-out projects for various counties like
• Involved in Development Phase to Production Phase to the above countries go-live
• Various systems SAP SD, CRM, etc. delivered as part of roll out projects.
• Involved in Production Support to the above regions in terms of Defects logged in HPQC tool on various reports
• Involved in Change Requests CRs on various reports as part of support
• Involved in Production Incidents using Remedy tool on various CRM/ECC/HR/FICO reports
• Worked on Production and Pre-Production BW Transport Catch-up for AMR/ASPAC/EMA regions on Rev Trac OOPS generation, pre/post activties, RC checking etc.
• Debugging and Trouble Shooting to identify the root cause of the issues
• Worked wif cross functional teams, interacting wif management, users, offshore teams and efficiently getting the work done in timely manner.
• Preparing and updating the BW Technical Spec, Resolution Notes for Production Incidents/CRs/Defects worked
• Involved in preparation and review of Unit Test Plans & Documentation.
• Involved in creation, scheduling and monitoring of process chains.
• Report Generation - BEx Queries using BW-Reporting Variables, Navigational attributes, and Filters, also worked on Calculated and Restricted Key Figures, Structures, Exceptions and Conditions for the queries etc.
• Created WAD Templates for the queries and usage of export to excel, export to pdf functionality
• Developing Technical Specifications based on Functional Specifications
• Experience in Requirement gathering, Gap analysis, design, development, testing, documentation, maintenance, troubleshooting and performance tuning.
• BI Design - Info Cubes design, Data Sources, Info Object maintenance, ODS Objects, Info sets, Hierarchies, Multi providers, Transformations, Info Packages using AWB. Proficient in Data modeling using MDM and BW extended star schema models.
• Experience in ETL i.e. Data Extraction, Data Transferring, Data Loading such as SAP BI
• Experience in Hierarchies, Authorizations, BW Statistics, Archiving, Process chains and Open hub.
• BI Reporting - Experience in Design and Development of Queries, Reports, Workbooks, Business Explorer Analyzer, Query Builder, Info Set Query, Web Reporting, RRI, Reporting Agent and Broadcaster.
• Reporting Expertise in front-end Business Warehouse Components like Queries, Calculated Key figures, restricted key figures, Structures, Variables, Exceptions, Conditions, RRI, and Jump queries.
• Web Reporting Developed Web reports, Web items, customized Web templates using Web application designer (WAD) and query designer.
• Performance Tuning - Evaluated statistical performance and suggested recommendations to basis support for optimization. Improved data load and query performance by doing compression, aggregates, partitioning.
• Customizations - Data source enhancements, generic extractors, user Exits and Logistics Cockpit configuration and customization, Data extraction from flat files for Master data and Transactional Data, transformations creation, Business Content Activation
• BI operations - Data load management, event processing, experience also in Scheduling Start Process and Process Chains of Events, Data source Enhancement, OLTP extraction data, Loading (Full /Delta Up-Load) Data Mart and Open Hub Service, Performance Tuning, Aggregates, BW Transports.
• ABAP - Reporting, User Exits, Customer modifications. Proven success in performing all reporting features, OLTP Extraction from SAP R/3 into BW using different extraction structures. Functional expertise in CRM, HR, FI/CO. In-depth knowledge of reporting flow from R/3 to SAP BW. Specifications for Documented functional and technical production support and project enhancements.
• Participated in identifying and implementing continuous business process improvements in planning, month-end closing, and consolidation. Documented functional and technical specifications for production support and project enhancements. Participated in change management activities.
• Assisted in ongoing communication BW end-users on business process and systems changes, and issues resolutions.

Confidential

SAP BW Team Member

Responsibilities:

• Monitoring data loads from various source systems like by means of process chains; analyzing the errors in the data loads, report to the corresponding team and fixing them.
• Loading Master data, Transaction data and hierarchical data into the SAP.
• Taking care of issues related to Short dumps, ODS Activation, Master data - in specific any loading issue.
• Monitoring Attribute Change Run.
• Process Chain Detail Documentation (Sequencing & Dependency wifin Local Chains).
• Ticket analysis and resolution based on priority. Finding the root cause for the errors of the chains Re initialization of LO cockpit data sources.
• Selective Deletions, filling of setup tables based on selection criteria and load a full repair to the BW.
• Worked wif the functionality of the index drops and checks.
• Worked on Reporting Tickets from Market. Working wif Offshore and onsite basis consultants related to the load failures wif memory or table space issues.
• Helped in Re-Designing of Chains based upon the Changing requirements.
• Closely Monitoring the TRFC’S from the different source systems Worked wif IDOC team to clear the TRFC’S during the unplanned outages
• Worked on various environments and teams like Regression/Pre-production/Production Team, Incident Management Team, and Functional Team etc.
• Worked on all zones of the globe like America (AMS), Europe ( EUR ), Asia ( AOA)
• Worked wif BW Custom Development Team and also involved in ALE/IDOC processing Team
• Involved in Batch Job monitoring process and analyzing them its failures and rectification.

Confidential

SAP BW/ABAP Team Member

Responsibilities:

• Extensively worked in Business Information Warehouse Info Cubes, ODS Objects, Info sources, Info objects, Transfer rules, and so on
• Involved in changing the Existing data model of an Info cube by adding new Characteristics and Key figures.
• Worked on BEx Reports providing insight of Business Intelligence for Business Analyst for Decision making using Formulas, Selections, Structures, Calculated Key Figure, and Restricted Key Figure, Variables wif User Entry/Default Value, Replacement Path and Customer Exit.
• Worked on OLTP extractions from SAP-R/3 using LO Cockpit, Generic Extraction, extracted data from the flat files.
• Worked as Team Member for the CRM module
• Installed Business Content Data sources and Business Content Objects
• Created Customization Objects as per our requirement.
• Created Generic Data sources.
• Worked on Standard Info Provider and Customized Info providers.
• Created Process Chains for all data loads.
• Help Documenting preparation in terms of Analysis Documents, Technical Designs, Testing Plans etc
• Gatheird information from end user based on their needs. Development of BW objects (Info Objects, Info Cubes, Data Sources, Multiproviders) and responsible for data loading (Master Data and Transaction Data).
• Uploaded Master and Transactional data from flat files and SAP as the OLTP source. Worked on exporting of BW objects (Object Transport) to quality assurance and tan to the production environment.
• Created Process Chains for the data loads and to automate it and optimized the process chains by dividing processes chains into level1 and level2 process chains in order to optimize the scheduling and loads in BW.
• •Responsible for customizing and activation the Business Content Objects and Loading the data into ODS Object and Info Cubes. Scheduled Extract Jobs, Grouping of extract Jobs, Monitoring of Transfer and Update rules for data Loads, Monitoring of Status display and Load Statistics for Update Process.
• Worked on enhancing business content as per the requirement. Created Aggregates to Improve query performance. Extensively worked on standard and custom defined LIS and LO extractors. Extensively worked on BEx Browser, BEx Analyzer and Info set queries.
• Created calculated key figures, restricted key figures, variables and exceptions. Organized business roles and functions and managed workbooks using BEx Browser.