SUMMARY:

• I have work experience of around 12 years in software testing in various domains like Banking, e - commerce, SAP MM, sales.
• Currently working as the UAT Manager, handling team of around 10 resources.
• Vast experience in B2B & B2C domain.
• Expertise in performing types of testing like sanity, smoke, GUI, functionality, integration, regression, Compatibility, User Acceptance Testing (UAT) of web and client/server applications.
• Experience in coordinating the interface between SAP and e-commerce website, especially creation of quotes and in turn placing order against quotation, order management process and material master modules.
• Manage and coordinate multiple ongoing projects related to SAP integration, which covers SAP MM, procurement, sales domain features
• Experience in analyzing, planning and writing the test strategy as soon as stories are added to current sprint in sprint planning
• Coordinate with product owner / product manager / stack holders related to complex feature to be added as test cases during UAT.
• Work with both internal and external clients to know about the SAP features added during the sprint for development & testing.
• Defining the high level UAT scenarios during the pre-sprint planning and ensure that these scenarios are broken down to multiple scenarios during sprint planning based on the systems involved like SAP Hybris, Smart edit, SAP Marketing cloud, SAP HAC.
• Coordinate with scrum master during all the agile ceremonies like sprint planning, daily stand up’s, sprint review, retrospective.
• Review the UAT test strategy, UAT test scripts, UAT test approach and based on which provide the decisions in Go / No Go call.
• Support product management & product owner as and when required, related to new feature analyses and impact on the existing features during testing.
• Coordinate with the SAP C4C team if any of the features are involved in sprint and discuss the UAT test plan.
• Coordinate with the UX design team related to UX designs provided during the spring planning & development. Based on which plan the UAT tests.
• Coordinate with test team in daily test team call, resolve the blocker issues (if any).
• Proficient in Test plan preparation, Test Strategy document, Test case design, Review Process, Test execution, Test approach, Analyzing the Results and developing bug reports.
• Knowledge of SDLC, Test Life Cycle, Software-testing methodologies, Agile & Scrum.
• Identify blocker issues that might stop team members from reaching the sprint goal and bring them to the Scrum master attention
• Review, direct and approve the test approach for functional features that are unusually complex or have never been tested before by the team
• Organize and manage all release testing tasks and provide timely updates to scrum masters and project managers.
• After the release of a build to production, carry out release closure activities
• Participate in the review of project and feature requirements prepared by the Product Managers and/or Business Analyst to ensure that acceptance criteria are testable
• For bigger projects and new developments, test strategy or test approach writing that clearly specifies how the project will be tested
• Carry out all necessary test preparation tasks including preparation of test scripts, review of test scripts created by team colleagues, and preparation of test data
• Carry out functional, regression and smoke testing of features and projects in various environments using the relevant test scripts and test packs and adhering to team processes
• Participate in sprint planning sessions and other agile sprint ceremonies.
• Responsible for end-to-end testing activities involved in test team.
• Experience in SAP marketing, SAP CRM, SAP Hybris eCommerce, Lead creation in sales force system
• Coordinate with SAP team and test the SAP MM, Sales, Order flow in SAP system.
• Coordinate with the product managers/ owners regarding the website responsive on mobile devices and test the requirement accordingly

TECHNICAL SKILLS:

Operating Systems: Android, iOS, Windows

Browsers: Firefox, Chrome, Microsoft edge, IE (7,8,10,11)

Tools: JIRA, Wiki Confluence, HP ALM, PractiTest, Postman, SAP marketing commerce, Hybris Back office cockpit, Hybris Smart edit, Hybris HAC, Confluence, JIRA, FileZilla, WinSCP, SAP 760 (MM and Sales), SAP C4C, Ensighten, Google Analytics, Browserstack

PROFESSIONAL EXPERIENCE:

Confidential

SAP Analyst

Responsibilities:

• - Discuss with stake holders, product owners and gather the requirements
• Prioritize the requirements based on the business user needs
• Write down the requirements and send for review to product owners / product managers
• Post reviews discuss with the development leads and explain the requirements
• Coordinate requirements with the UX team and discuss the prototype
• Send the translation request to translation team
• Coordinate with SAP team regarding integration process
• Explain the requirements in pre sprint planning session
• Break down the requirements into EPIC
• Later in sprint planning session, breakdown the EPIC into stories as per development and testing
• Resolve the issues related to requirement during development and testing phase.
• Coordinate with tester while drafting test strategy, UAT test scripts, UAT test plan, smoke, sanity and regression tests cases.
• Review the stories in Sprint review call
• Discuss issues (if any) before GO LIVE
• Demo sessions to stake holders, business leaders post GO LIVE.

Confidential

Test Manager

Responsibilities:

• Proficient in Test plan preparation, Test Strategy document, Test case design, Review Process, Test execution, Test approach, Analyzing the Results and developing bug reports.
• Knowledge of SDLC, Test Life Cycle, Software-testing methodologies, Agile & Scrum.
• Mentor team members in many projects for planning, preparing and executing feature tests and Provided to team members as required.
• Excellent Communicator with the ability to deal with issues with precision & accuracy.
• Ensure that the team works productively throughout the day
• Run daily test team calls
• Attend daily catch-up calls with the Scrum masters and development managers
• Identifying the test approach for the tickets assigned sprint
• Identify blocker issues that might stop team members from reaching the sprint goal and bring them to the Scrum master attention
• Review, direct and approve the test approach for functional features that are unusually complex or have never been tested before by the team
• Organize and manage all release testing tasks and provide timely updates to scrum masters and project managers.
• After the release of a build to production, carry out release closure activities
• Participate in the review of project and feature requirements prepared by the Product Managers and/or Business Analyst to ensure that acceptance criteria are testable
• For bigger projects and new developments, test strategy or test approach writing that clearly specifies how the project will be tested
• Carry out all necessary test preparation tasks including preparation of test scripts, review of test scripts created by team colleagues, and preparation of test data
• Carry out functional, regression and smoke testing of features and projects in various environments using the relevant test scripts and test packs and adhering to team processes
• Participate in sprint planning sessions and other agile sprint ceremonies.
• Responsible for end-to-end testing activities involved in test team.
• Experience in API testing using postman tool.
• Experience in SAP marketing, SAP CRM, SAP Hybris eCommerce, Lead creation in sales force system
• Coordinate with SAP team and test the SAP MM, Sales, Order flow in SAP system.
• Coordinate with the product managers/ owners regarding the website responsive on mobile devices and test the requirement accordingly
• Ensure that the team works productively throughout the day
• Run daily team calls for the Test Team
• Attend daily catch-up calls with the product managers, product owners, scrum masters
• Be aware of the sprint tasks assigned to individual testers in the Test Team and provide support where necessary
• Identify blocker issues that might stop team members from reaching the sprint goal and bring them to the scrum master attention to discuss further with development manager and product team
• Review, direct and approve the test approach for functional features that are unusually complex or have never been tested before by the team
• Organise and manage all release testing tasks and provide timely updates to scrum masters and project managers.
• After the release of a build to production, carry out release closure activities
• Identify opportunities for enhancing the performance of the Test Team
• Explore options for reducing the time taken up with release related tests

Team Lead

Confidential

Environment: Windows 7, Android

Responsibilities:

• Agile methodology is followed
• Part of Sprint planning & Demo Meeting.
• Estimation for each story in the sprint.
• Requirement understanding and Test case writing for every ticket in the sprint.
• Maintaining the regression suite by keeping it up to date.
• Filing issues in JIRA
• Uploading the sprint documents in the JIRA confluence at every sprint end.
• Regression testing for every release.
• API Testing via postman plugin.
• Analytics testing via site catalyst report.
• Testing of new features.
• Black box and Ad hoc testing.
• Daily stand-up with the client.
• Sending crash logs by fetching from DDMS

Confidential

Sr. QA Engineer

Environment: Windows 7, Android, iOS, Safari

Responsibilities:

• Agile methodology is followed
• Part of Sprint planning & Demo Meeting.
• Estimation for each story in the sprint.
• Requirement understanding and Test case writing for every ticket in the sprint.
• Maintaining the regression suite by keeping it up to date.
• Filing issues in JIRA
• Uploading the sprint documents in the JIRA confluence at every sprint end.
• Regression testing for every release.
• API Testing via postman plugin.
• Analytics testing via site catalyst report.
• Testing of new features.
• Black box and Ad hoc testing.
• Daily stand-up with the client.

Confidential

Senior Tester

Environment: Finacle 10.2, Windows 7, Android, Symbian, iOS, Blackberry, Safari

Responsibilities:

• Involved in Requirement Analysis of CRM BRD and MRD.
• Discussion with team and logged queries in query log.
• Prepared CRM documents and mentored junior resources in team.
• Prepared CRM Test scripts based on requirement.
• Modified the Test Scenarios, Test conditions & test cases according to the query resolution and BRD changes.
• Have good knowledge about customer onboarding i.e., retail and corporate
• Have good knowledge about Sales Management, Campaign, Service request, 360-degree view etc.
• Involved in test case preparation
• Uploaded test cases in QC ALM 12.0
• Executed test cases related to cross track.
• Executed test cases related to Admin functionality
• Raised defects, attended TRIAGE call, retested and closed/reopen the defect.

Confidential

Senior Tester

Environment: Finacle 10.2, Windows 7, Android, Symbian, iOS, Blackberry, Safari

Responsibilities:

• Involved in Requirement Analysis of E-Banking & M-Banking BRD and MRD.
• Discussion with team and logged queries in query log.
• Prepared M-Banking documents and mentored junior resources in team.
• Prepared M-Banking Test scripts based on device.
• Involved in preparation of E-Banking Test Scenarios, Test Condition and Test Cases.
• Involved in preparation of M-Banking Test Scenarios, Test Condition and Test Cases.
• Modified the Test Scenarios, Test conditions & test cases according to the query resolution and BRD changes.
• Involved in E-Banking execution in different Browsers.
• Involved in M-Banking execution which are device based like Android, iOS, Symbian, Blackberry.
• Involved in planning of mobile devices in which execution should be performed.
• Uploaded Test scripts in QC ALM 11.0
• Executed Test Scripts in QC ALM 11.0 and logged same in Test run plan.
• Raising, Tracking and Analyzing the Defect in HP QC tool.
• Tracking weekly status report and send to manager & team.
• Tracking team member activities, assign task to team and delivery the status to the manager.
• Executed test cases in multiple browsers like safari, IE, Mozarilla Firefox, chrome
• Executed test cases in multiple handsets such as Samsung Note 2, Nokia, iPhone, Xperia, Blackberry, iPad.
• Executed test cases in OS like Android, Safari, Symbian, and Blackberry.
• Tested functional and non-functional cases.
• Executed test cases in Mobile browser based as well as in SBM application.

Confidential

Onsite coordinator, Senior Tester

Environment: Mainframe JCL, Endeavor, Bank Accounts Application, QFM

Responsibilities:

• Tracking offshore team member activities, assign task to offshore team and delivery the status to the clients and onsite manager
• Conducting Defect call.
• Involved in Requirement Analysis and Estimation for Frontend.
• Change request analysis and estimation for Frontend.
• Prepared Test Condition and Test Cases based on the Technical and Functional Spec.
• Modified the test cases according to the functionality changes Frontend.
• Involved in designing and executing Test Condition and Test cases as per the table flow in Mainframe.
• Prepared job flow for batch which will be run after front end execution.
• Prepared Test Data this is used during execution.
• Raising, Tracking and Analyzing the Defect in HP QC ALM tool.

Confidential

 Senior Tester

Environment: Windows Family, .Net, Telerik

Responsibilities:

• Involved in Requirement Analysis of Use case and Estimation for Frontend.
• Change request analysis and estimation for Frontend.
• Prepared Test Condition and Test Cases based on Use case for Frontend.
• Modified the test cases according to the functionality changes in Frontend.
• Involved in designing and executing TC and Test cases of use case in frontend.
• Involved in designing and executing Test Condition and Test cases for Backend based on the business requirements documents (Use case), PDM mapping sheet and Main Model.
• Executed the Backend test cases and checking backend result using TOAD.
• Clarifying the team Queries about the Functional level and Backend level.
• Raising, Tracking and Analyzing the Defect in HP QC tool.
• Tracking team member activities, assign task to team and delivery the status to the manager.

Confidential

Software Engineer

Environment: HP Quality Centre 9.2

Responsibilities:

• Involved in Requirement Analysis of functional and system requirements.
• Involved in Handling Plan. IT Application.
• Involved in preparing end to end process Test case for the application.
• Involved in Preparing Test Execution Plan.
• Involved in Test Cases Execution for the Application
• Involved in Adhoc, Smoke, Regression and Functional Testing.
• Involved in test case review process.
• Report the bugs or issues found and detail tests done in the application to Project Lead through e-mails.
• Involved in Bug Logging and Tracking in Quality Center.
• Experience in Test Automation, scripts preparation and execution within the framework.