PROFESSIONAL SUMMARY:

• Overall 14 years of experience in Sales and IT Industry with a reputation as a Leader, Customer Focused, Problem - Solver and Result-Oriented.
• In which have more than 13 years of experience in SAP OTC and Supply Chain, SAP IBP Demand and Response and supply,S/4 HANA sales. Expertise in Order management, SAP data archiving, Pricing, Billing documents, Credit management, Rebate, ALE, EDI Idoc’s and Custom RICEFW objects.
• Configuration of SAP IBP including Master Data, Planning Area, Key Figure, Key Figure Calculation and Miscellaneous Settings Demand, Supply for Heuristic and Response and Supply.
• SAP IBP Excel-Add In Template creation based on the user requirement
• Exposer with HCI (HANA Cloud Integration).
• Worked on E2E Implementations, Production Support, Global Rollouts, Upgradation and testing projects.

WORK EXPERIENCE:

Confidential: Seattle, WA

SAP SD Functional Consultant

Responsibilities:

• Understand the original requirement/scope from Partners/business/Engineering team in all phases of the project (Pre-baseline, baseline, Feature Complete, SIT, UAT & Deployment)
• Scope of different systems impacted and changes to be deployed
• Technical changes: Interact with technical consultants to provide a code adhering to the requirement/code standards etc.
• Functional changes: Interact with functional consultants and dependent teams like Engineering/ ICOE/GTS etc. that helps to know impact of the change and testing end-to-end scenarios, etc.
• Handled UAT/SIT bugs/post implementation support bugs to provide the best solution & involved in critical situations of the project for the smooth Go-Live
• Based on the design gap in the system, implemented various CRs which easily helps support team to monitor and take the proactive action especially during Month/QR/Year ends
• Provided multiple system improvement plans which helped client/support team to reduce redundant tickets
• Provided resolution for tech debts i.e., the issues which were long pending in the AS IS system
• Implemented automated process for revenue related verification which helps business/OA support team to reduce the manual efforts and further mistakes
• Shared knowledge across team members through multiple KT Sessions, documentation, business interaction and empowered the team capability
• Received multiple appreciation from business for various solutions/implementations
• SAP SD: Pricing, Contracts, Credit Mgmt., Logistics Execution /Transportation, Packing and
• SAP SOP, Delivery & Billing Process.
• Configuration of special business process in sales: Intercompany sales, Intercompany stock transfer, third party order process and consignment processing.
• SAP MM, PP and FICO & ABAP work knowledge.
• Good Process knowledge in all SD Process
• Proficient in ABAP/4 and cross applications
• Good experience on ALE/EDI/IDOC and Batch jobs.
• Worked on RIEFS - Reports, Interfaces, Enhancements and Forms.

Confidential

SAP SD Functional Consultant

Responsibilities:

• Interaction with Business users/clients to understand the requirement and provide the quality solution from SAP end with proper details/feasibility
• Participate in JAD sessions, Project Planning, Resource Planning, management etc. to plan the upcoming releases
• Prepare Documentation, Project Charter, KT Sessions and empower the team to take up requirements/tasks
• In corporate high priority changes with utmost urgency and diligence to provide maximum value to client/users
• Preparation of Functional Specification Document, Config. Rationale, Manual Config Documents, CR Trackers etc.
• Providing inputs to Dev team for an efficient and flexible code for further changes or improvements
• Participating in review calls and providing support to test team during SIT Phase
• Working on any SIT/UAT Bugs and providing demo sessions to Support Teams
• Providing Hyper Care support to Service Operations team after every project release
• Working closely with other SAP & NonSAP teams (BizTalk, feed store,MS Sales ...) on issues related to integration between functional areas.
• Addressing the issues of batch jobs and IDOCS.

Confidential

SAP SD Techno Functional Consultant

Responsibilities:

• Resolving the day-to - day problems of the user, customer satisfaction as a top priority as part of role
• Analyzing the problem from the user and giving them real time and instant support.
• As a techno functional consultant my role to handle Tickets, enhancement requests, standard changes and Small projects.
• Provided various dev enhancements based on the client requirement
• Working knowledge of Debugging
• Good experience on working with SNOW (Service now)
• Worked on Smart forms, Function Modules and Z Reports.
• Coordination with ABAP team for any technical input required for creating functional specific report.
• Working closely with MM, ABAP and FI/CO teams on issues related to integration between functional areas

Confidential

SAP SD Lead Consultant

Responsibilities:

• Involved in studying the Business process - Documenting all the business scenarios implemented and overall functionality.
• Assisting the team management by providing the team incidents updates in terms of resolution/critical incidents.
• Attending daily & weekly meetings and analyzing pending incidents.
• Handling day-to-day tickets in Production/PQT/UAT (systems) support under a specific Service Level Agreement (SLA).
• Supporting the UAT team to resolve incidents on bugs and to get the Sign off from the Business.
• Timely resolutions of Tickets in SAP SD, PI and OER modules, proactively discuss critical issues with other teams for timely resolution.
• Working closely with other SAP & Non SAP teams (BizTalk, feed store ...) on issues related to integration between functional areas.
• Worked on SAP PI and OER modules related tickets.
• Addressing the issues of batch jobs and IDOCS and OA 3.0 process related issues.
• Keeping tab of month end invoice generation and providing reports to all the stakeholders.
• Proactively monitoring critical business interfaces /jobs which are very time sensitive & may result in huge business financial impact in case of delay in the recovery of batch jobs.
• Analyzing errors, searching for causes, provide corrective solutions and suggested for preventing actions to avoid recurrence.
• Working closely with MM, ABAP and FI/CO teams on issues related to integration between functional areas.

Confidential

SAP SD Associate Consultant

Responsibilities:

• Interaction with the client to provide design solutions.
• Preparing design document from the business requirement and identification of relevant KDS (Key Data Structures) for requirement mapping purposes for CR's.
• Preparation of Functional Specification to extract the data from SAP system based on various business needs.
• High Level Design (HLD-writing) Functional Specifications (RIEF writing), RIEF testing, Integration testing in ITC1 and ITC2, Regression testing, System Configurations, Key Data Structures (KDS QA /Updation) besides mentoring as peer.
• Collecting the DOS (Data Object Structure) required for respective CR’s from Business.
• Coordinating with Data load team for DOS activities for TC1 (Trail Conversion) and TC3.
• CAT (Customer acceptance test) - functional validation / scenario testing.
• Defect analysis and resolution as part of defect management.
• Working with ABAP team regarding changes in layouts and report developments
• Execute the respective scenarios in CAT (Customer Acceptance Test) dry run phase.
• Assisting and solving the defects raised by the business end users in CAT.
• Maintaining required data entries in Production system tables as a part of Cut over Roles.
• Involved Go - Live and Hyper care support activities.

Confidential

SAP SD & MM Associate Consultant

Responsibilities:

• KDS collection and configuration as per the client requirement. (Org Structure, Pricing procedures…)
• Pre-validation / Post-validation of data upload into new system of portfolio development.
• Preparing the DOS documentation for scope objectivities.
• Unit testing and Integration testing: Prepare Test cases, Perform / coordinate testing, Update test results, Resolve issues.
• Assist Business team to perform User acceptance testing.
• Handle Transport management activities.
• Identifying the CAT Scenarios and dry runs.
• Providing Demo to the Client and Providing the Support to the cling in UAT.
• Preparing KT documents of respective scenario and Submit to the ADM team.
• Development of Process Overview document.
• Attending weekly meeting and analyzing pending issues.
• Coordinating with the team in day to day trouble shooting tickets
• Defect resolution during CAT Phase.
• Special care on Go live activities and initial support phase.

Confidential

SAP SD Consultant

Responsibilities:

• Contributed to project plan and project documents for the implementation process.
• Maintain the accuracy of all master data’s like organizational elements customer master and pricing etc.
• Preparing Business scenario documents.
• Configuration done in different servers based on scenario documents.
• Active involvement in the scenario walkthrough sessions every week.
• Configured Partner determination for master data as well as Sales document level.
• Configuration of pricing procedures and revenue account determination using condition technique.
• Configured Shipping point determination and Credit management for different risk categories.
• Test scripts preparation and involved in functional testing.
• Responsible for handling UAT issues