Summary of Experience and Qualifications

• 9 Years experience as SAP CRM, ICM ECC Technical/Functional Consultant
• Worked on 5 SAP CRM/ECC/ICM implementations, 1 product development and 1 application support project.
• Configured and Developed SAP CRM/ICM/ECC applications using SAP CRM Web UI, AET, BSP, and Object oriented ABAP.
• Over 3 years of experience in Public Sector projects and also worked in IS-OIL, Services and Pharmaceutical industry.
• Good knowledge of CRM Case Management, Activity Management, Opportunity Management, Contact Management, Post processing framework, EEWB, BP Cleansing and Transport management
• Good understanding of SAP SD, MM, FI, SRM modules.
• Developed application using CRM WEB-UI. Have good exposure to MVC architecture, GENIL/BOL programming and Business role changes
• Worked on CRM Middleware custom developments, configuration, initial/delta downloads, BDOC analysis, queue monitoring and DIMA
• Enhanced SAP applications using User exits, BADIs, BDTs and Enhancement framework
• Worked on integrating SAP system with external system using ALE IDOCs. Good understanding of ALE configuration, IDOC monitoring troubleshooting.
• Have developed and enhanced Workflows, Smart Forms, Reports, BDCs and Data dictionary objects
• Mentored colleagues in CRM/ABAP technical areas.
• Qualification: B.E. Computers , Saboo Siddike College of engineering, Mumbai University

Technical Skills

Professional Experience

Confidential

Role : SAP CRM Technical Consultant

Technical Environment : SAP CRM, SAP ICM, CRM WebUI, SAP ECC 6.0

Description:

IRIS is project to implement Opportunity management and Contact management functionality for PricewaterhouseCoopers PWC . IRIS system is used internally by PWC to identify new business prospects. IRIS systems helps to identify resources, risks and manages to build best strategy to win new business opportunities.

Key Responsibilities:

• Extended Opportunity item for new table revenue forecasting which will be used to capture monthly expected sales revenue.
• Implemented BADI AXT RT TABLES API to validate AET revenue forecast table data
• Implemented BADI CRM GEN EXT KRN CPY BADI to implement copy control for AET tables
• Implemented BADI COM PARTNER BADI to validate if economic buyer is having primary functional role in custom table
• Implemented BADI BADI CRM BUPA IL SEARCH to add custom filter in Contact search based on primary fuctional role
• Implemented BADI CRM OPPORT H BADI for defaulting and changing Opportunity data based on country for which opportunity is created/changed
• Implented BADI ORDER SAVE to default revenue forecast AET table data and Opportunties fields
• WEBUI enhancement to map economic buyer partner on Opportunity general data which is linked to Opportunity contacts
• Extended Opportunity, Account screen for additional fields using AET
• Implemented several WEBUI enhancement for validation, drop down, search help, display control, tooltip functionality on Opportunity, Accounts WEBUI screen
• Implemeted WEBUI enhancement for Contacts/Opportunity/Emloyee search parameters and search result
• Developed revenue forecast data conversion
• Developed batch report to change survey mangement activity status based on email failures

Confidential

Role : SAP CRM/ICM Techno/Functional Consultant

Technical Environment : SAP CRM, SAP ICM, CRM WebUI, SAP ECC 6.0

Description:

Confidential is public sector project to implement Case management functionality for state of Florida. Project aims to serve families by helping children receive the support they deserve from both parents. Child support enforcement system is new automated information system to serve internal and external customers and suppliers.

Key Responsibilities:

• Developed custom utility class for implementing various case management functionalities like
• Creating / Changing Cases
• Attaching object like activities, tasks, service contracts etc. with case
• Managing custom table data related to case
• Creating logs for extended case attributes and custom tables in Case log tables
• Implemented enhancement SCMG INITIALIZE C BADI to initialize values during Case creation
• Implemented enhancement SCMG BEFORE VALID C BADI to change Case attributes during Case creation/change
• Implemented enhancement SCMG VLDT BFR STR C BADI for validating case attributes during Case creation/change
• Implemented enhancement SCMG STORE S BADI for saving custom table data
• Handled Transport migration strategy for CRM transports
• Developed enhancement to Generate BDOC for business partner during Case Creation/Change
• Enhancement to generate custom Case BDOC to replicate case attributes to PSCD contract object
• Handling daily BDOC analysis and middleware queue monitoring activities.
• Enhanced standard BP cleansing functionality to handle custom data related to business partners
• Developed custom WEBUI application for Case cleansing which uses same architecture as BP cleansing
• Worked on Reports for handling Case Closure and Member matching
• Worked on PPF actions related to Member matching
• Developed Custom WebUI screen for displaying Calculating Retro Amounts
• Performed TS and Code reviews for delivered objects.

Confidential

Role : SAP CRM Consultant/Team Lead

Technical Environment : SAP CRM, SAP ECC 6.0

Description:

Confidential is the global leader in cleaning, sanitizing, food safety and infection control products and services. Projects purpose was to implement SAP ECC 6.0 and SAP CRM for client.

Key Responsibilities:

• Performed TS, Code and quality review for delivered objects.
• Coordinated ECC / CRM development for various reports, enhancements and interfaces
• Extended CRM Business partner custom screen to have 5 fields using EEWB. Same fields were added to ECC customer master custom screen. Developed enhancement to replicate these 5 fields from CRM to ECC
• Handled partner determination for POU partner function by using COM PARTNER BADI BADI
• Handled various CRM to ECC and vice versa replication problems
• Handled Billing Block enhancement for Credit and Debit memo for Orders created for France.
• Handled EDI Gross weight upload for France Credit/Debit memo orders using CRMXIF ORDER MAP BADI
• Developed ALV program for France to display all Debit orders for France distributor. Program also provides various options to user to display order details. It also provides option to create Credit memo to user. Program also updates created Credit memo order details to related Debit Memo orders.
• Replication of text type available on service contract item level in CRM to debit memo request in ECC
• Coordinated Sales Form development work for
• Order Confirmation Form
• Invoice Form
• Invoice List
• Price Confirmation Form
• Coversheet Form
• Email/Fax Order Confirmation and Invoice forms to multiple receivers

Confidential

Role : SAP ABAP Consultant

Technical Environment : SAP SRM, SAP ECC 6.0

Description:

The Confidential is a public school district serving Miami-Dade County. It is the largest school district in Florida and the fourth largest in the United States. Projects purpose was to implement SAP HR and SRM for client. .

Key Responsibilities:

• Developed program to upload legacy contract to SRM system
• Program to transfer registered vendor from SUS system to SRM system
• Enhance standard Bid approval workflow process to implement multiple level approval system

Confidential

Role : SAP ABAP Consultant

Technical Environment : SAP ECC 6.0

Description:

Confidential is in health care business. Projects purpose was to implement SAP ECC 6.0 for client. .

Key Responsibilities:

• Contract Warning enhancement to issue warning message if total contract value exceeds certain value during PO creation.
• Developed Conversions for Certificate Profile Creation upload
• Developed Conversions for QM Control data in SD
• Enhanced Batch where used list transaction MB56 to include Carton level details
• Created file utility class to simplify conversion and Interface process
• Developed SmartForm for Contract Form

Confidential

Role : SAP ABAP Consultant

Technical Environment : SAP ECC 6.0

Description:

Oronite develops and markets additives that improve the performance of fuels and lubricants. Projects purpose was to implement SAP ECC 6.0 for client.

Key Responsibilities:

• Performed TS, Code and quality review for delivered objects.
• Developed SmartForm for
• Order Confirmation and Acknowledgement Form
• Shippers Advice Form
• Invoice Form
• Purchase Order Form

Confidential

Role : SAP ABAP Consultant/Team Lead

Technical Environment : SAP ECC 4.7

Description:

• Confidential is second-largest integrated energy company in the confidential. They are also investing in renewable and advanced technologies.
• Design and Implementation of Renewable Fuel Standards RFS system. EPA under the Energy Policy Act of 2005 publishes regulations to ensure that gasoline sold in the United States contains a minimum volume of renewable fuel. RFS system is used track, control and report renewable fuel usage in supply chain.

Key Responsibilities:

• Assist functional team in designing of functional specification documents.
• Developed Technical specifications for RFS project.
• Created new custom tables to store Renewable Identification Number details.
• Implemented Business Addin to track and generate Renewable Identification Number during goods receipt and goods receipt reversal transaction for renewable fuel.
• Developed Workflow to perform material re-brand after goods receipt transaction
• Material Master Enhancement to include RF Material check box using BDT.
• Developed module pool program to capture and change RIN details
• Developed ALV Reports to track exceptions and RIN position
• Developed program to consume RIN for sales of renewable fuel.
• Handled TS/Code review and Unit testing for all RFS objects

Confidential

Role : SAP ABAP Consultant

Technical Environment : SAP ECC 4.7

Description:

Projects purpose was to design ABAP/4 based solution for implementing Renewable Fuel Standard RFS System.

Key Responsibilities:

• Created new tables to store RIN details
• Implemented Business Addin to add a custom sub-screen in MIGO transaction. During Goods receipt new sub-screen is used to read incoming RIN details.
• Implemented Business Addin to add a custom sub-screen in VL01N transaction. During delivery new sub-screen is used to display outgoing RIN details.
• Developed reports to display annual/monthly RIN transaction details.

Role : SAP ABAP Consultant/Team Lead

Technical Environment : SAP ECC 4.6C, SAP ECC 4.7

Description:

• Confidential is second-largest integrated energy company in the Confidential.
• Upgrade and Production Support for System Support team.

Key Responsibilities:

• STP Sales transaction processing support
• STP is customized interface system implemented in chevron. STP involves more than 23 interfaces. Orders are normally processed at Gas stations and data is loaded in SAP as interfaces from different systems.
• Product Volume Control PVC Enhancements
• Created a new custom table to store volume adjustments.
• Developed a new module pool program for maintaining adjustment table. Implemented changed document logic in the program
• Handled performance issues related to various programs.
• Inter-company reconciliation report to ensure that compares sales on one company to purchases of other company to ensure that there are no out of balance scenarios. Report displays out of balance records in ALV grid display.
• Developed custom inbound processing for orders IDOC to perform price verification
• Developed Customer specific report to list order IDOC which have failed in Price verification and approve them
• Perform TS/Code review and Unit Testing for developed or changed objects.
• Developed and supported BDC cleanup process during downstream system upgrade.
• Handled various issues related to inbound and outbound interfaces.
• Monitoring of system through CCMS

Confidential

Role : SAP ABAP Consultant

Technical Environment : SAP ECC 4.6C

Description:

Internal POC to represent Demo system of upgrade tool and JCO technology to pharamaceutical clients.

Key Responsibilities:

• Worked on performance and memory optimization of Zoom-Up tool programs.
• Development of test programs in Java for Database connectivity using JDBC.
• Development of test program in Java using Java Connector JCO for Java to SAP connectivity.