Professional Summary

• Certified SAP Consultant with more than 9 years of SAP CRM ABAP experience Total 11 years of IT experience.
• Handled number of projects in both Team and Individual environments with excellent presentation and interpersonal skills.
• Proficient in analysing and translating Functiona Spec to Technical Spec and developing objects accordingly .
• Worked both in SAP Implementation and Support projects .
• Worked extensively on RICEF objects.
• Part of Implementation Blue Harmony IBM's biggest SAP Implementation and ABB SAS Project in SAP CRM Module.
• Conducted training at SAPLABS and SISL Bangalore for technical consultants.
• Expertise in all technical aspect of CRM and ABAP .

SAP CRM Technical Skills

• Good understanding of SAP CRM Sales , CRM Services Marketing.
• CRM Sales: Leads, Opportunity, Quotation and Sales Order.
• CRM Services: Equipment Serives Management.
• CRM Marketing: Trade Promotion Management.
• Worked in CRM 2007 WebUI.
• Worked in Status Profile.
• Worked in CRM Events.
• Worked in Action Profiles.
• Worked on CRM Copy Controls Quote to Quote , Opportunity to Quote Contract to Quote
• Worked on Date Profiles.
• Worked in ADOBE forms for Return Marchandise Authorization RMA .
• CRM Channel Management: Created Price Bucket through Conversion program Populated extract tables incase of special bid.
• Experience in enhancing the CRM Standard transaction using EEWB wizard and AET.
• Worked in Set Type Concept in CRM.
• Having knowledge on CRM Middleware.

SAP ABAP Skills

• Areas of Expertise include: ABAP Reports classical, interactive and ALV , Object Oriented Programming
• Smart forms, SAP Scripts, Adobe Forms, BDC/LSMW, SAP Query, BAPI's, Dialog Programming, User Exits, BADI.
• Worked on SAP HR Modules for sometime.

International Assignments

• Playing a role of Onsite co-ordinator and developer for mainly CRM Services Trade Promotion modules in Pepsico, Plano, TX, USA.
• Played a role of Onsite co-ordinator and developer for mainly CRM Sales CHM modules in IBM Blue Harmony Project, Southbury, Connecticut, USA.
• Worked as a SAP CRM Technical consultant in Dubai for GORICA client
• Worked as a SAP CRM Technical consultant in Kuwait for NBTC client.

Work Experience

• Infosys Limited, Senior Consultant from May 2012 - Till Date.
• IBM India Pvt Ltd . Ltd, Bangalore, India, Senior System Engineer from 2008 - 2012.
• Bigtec Consulting Services Pvt. Ltd, Bangalore, India, SAP Technical Consultant from 2006 - 2008.
• Portal Infotech Pvt Ltd Bhubaneswar, Orissa, India, SAP Associate ABAP Consultant from 2004 2006.
• Seraphic Systems Pvt Ltd Bhubaneswar, Orissa , India QA Test Engineer from 2002 2004.

Technical Environment

ERP CRM 6.0, CRM 5.0, SAP R/3 , my SAP ERP ECC 5.0, my SAP ERP ECC 6.0 .

RDBMS Oracle 8i, SQL Server.

Programming Languages ABAP/4, and VB. C, C , COBOL

Operating Systems MS Windows XP .

Project Experience

Confidential

SAP CRM Technical Consultant

Responsibities:

• Attending initial discussions for the new requirements with the Functional person and once all technical doubts clarified then assigned the object to the Offshore team member or developing it myself depending on the bandwidth.
• Writing a interface program which will create Trade Promotions based on the flat file available in Application server which comes from a third party system.
• Has worked on many WebUI requirements.Restricting Material Field value to 18 char while saving an Equipment or displaying Error Message in UI screen.
• Once the Equipment created in ECC and replication happened in CRM where Location and Install date Both are SetType fields needs to be updated . Written an utility program which finds the which are all Equipment created and if Install Date and Location are missing then updates it in the IObject.
• When Percentage base Off-Inovice is given in TPM , it should check if this offer is valid for customer or any customer under the same haierarchy node guid. Written a code inside BADI for the solution.
• Created a program which will take Equipment from selection screen then will check for valid SoldToParty and MarkedForParty.If found then will remove Equipment from IBase.Once done will call ECC RFC FM which will change some Flags in ECC and reset the status.
• Written a code inside BADI EXIT which will update the New Profit Center, Plant and Cost Centre in ECC when a Service Order is closed in CRM and then creates a PO in ECC.
• Worked and solved many Ticket based requirements.
• Prepared Technical Specifications for all objects I have developed.
• Done review for many Technical specifications that has been developed by other developer.
• Normally do Queue SMQS SMQR register/unregister to debug from CRM to ECC and otherway.

Confidential

SAP CRM Technical Consultant

Description:

• This is the biggest SAP CRM Implemetation happening till date, which will replace all the legacy system those are being used in IBM since many years. It will also integrate all the tools used in IBM internally and its partners with vendors. The landscape includes SAP CRM 7.0, MDM, ECC, FI , IM , DI , Portal and Integratiom with other systems. This involves team from US , India China and Philippines .

Responsibities:

• Attending initial walk throughs for the new requirements with the Functional person and then assigning the object to the Offshore team member.
• Has worked on many Copy Routines Contract to Quote, Opportunity to Quote Quote to Quote using BADI CRM COPY BADI
• Has worked on many WebUI requirements.
• Has worked on Variant Configuration objects.
• Has worked on Channel Management Object like Creating Price Buckets and Specil Bid Contracts
• Has worked on Status Profile and updated and changed many Order Status based on conditions using FM: CRM STATUS CHANGE EXTERN OW.
• Has worked on Date Profile related objects.
• Has worked on Action Profile related to some objects.
• Has Worked on CRM Events for some objects.
• Use to do sizing for the new requirement.
• Contact person for all Opportunity Management and Channel Managememt related objects for Offshore team. Incase of any issues , I use to co-ordinate both offshore and onsite teams and try to solve the issues as soon as possible.
• Involved with IIA IBM IPC Application team and developing objects Mainly Function Modules with the JAVA team.
• Added many Custom fields using EEWB and later using AET.
• Developing many objects related to CRM Sales Channel management.
• Preparing Technical Specifications for many objects.

Confidential

SAP CRM Technical Consultant

Responsibities:

• Discussing with the Functional owner for the Initial walk through of the Functional Degine definition.
• Written ABAP Proxy program and created proxy classes for transferring data from CRM Syatem to Non SAP System.
• Created a Smartform for India Service Quotation and Credit Note for Thiland.
• Created Technical Specification for all the objects .

SAP CRM Technical Consultant

Responsibities:

• Replaced Sales Org data of Contract based on some condition using BADI and FMs.
• Created Opportunity using a BAPI.
• Created a Smart Form for Sales Quotation.
• Created the Technical Specifications for many other objects.

SAP CRM Technical Consultant

KGA Group based in Kuwait is big engineering, Constructions and Contracting company.

Responsibities:

• Createded Technical specification based on the functional requirements.
• Override the Partner in the Follow on Quote based on some condition.
• Added some custom fields using EEWB.
• Worked on Action Profiles
• Prepared many Technical Specifications.

s

SAP CRM Technical Consultant

Responsibities:

• Worked on Status Profile and changed Status of many Business Transactions based on some condition using BADIs and FMs.
• Worked in Date Profile related objects like overriding Quote Date into Contract Date wile doing Follow up.
• Override Sales Org data based on table condition using BADI and Function Modules.
• Done enhancement for checking Intsall-at partner function for MES line items is same as the install-at partner function with the latest I-Base records when CRM order is saved using Order Save BADI.
• Created Busniness Partner Agreement using FM:CRM ORDER MAINTAIN.
• Did one validation for Serial Number which is assigned to a Product is same as present in IBASE for a particular partner using some function modules.
• Mentor team members and conduct training programs
• Have worked in crm events.
• Have worked in Action Profiles for adobe forms.

Project Description.

Confidential in is today an ISO 9002 company with a wide range of products catering to the needs of customer worldwide.The objective of SAP implementation is to bring all processes in the business landscape into common platforms.

Responsibities:

• Worked primarily MM, SD, PP and SAP HR modules.
• Created aReport for Product recovery based on the Shift.
• Created a Module pool program to handle the Unit of Measurement for MFBF transaction and QA11.
• Woked extensively in SAP SCRIPTS for MM and SD modules.
• Done Enancements in the standard INFOTYPEs depending on client requirement.
• Developed many HR Reports using SAP Query.
• Created BDC Program to upload HR Master.
• Worked with BDC and LSMW for uploading Master data and Transactional data.
• Developed Purchanse Order Report using ALV.
• Modified standard smart forms for invoice order.
• Prepared Technical Specification for each object based on Functional Specification.

SAP ABAP Associate Consultant

Project Description.

The Confidential was established in as a joint sector with Govt. of India to explore and harness mineral wealth of state. Confidential impressive growth over the decades is hinged on this philosophy and commitment toward quality and value addition. Confidential has the distinction of being the first Mining company to implement SAP as a business solution. SAP implementation not only brought synergy in Confidential operation but also provides real time data for faster decision-making.

Responsibilities:

• Creation of Interactive and Classical Reports.
• Modification done for the existing Reports.
• Developed a sap script depending on client requirement.
• Done modification on existing SAP Scripts.
• Done Modifications on Existing Smart Forms.
• Done some reports in ALV with Object Oriented concept.
• Made custom developments in user exits for SD modules.
• Prepared the Technical Specification depending on Functional Specification.

QA Test Engineer

This product integrates people, process and technology to enhance relationship with customer, partners, distributors, suppliers and employees to maximize revenue growth and market share. The eCRM product has specialized modules like Asset managements, Help desk solution, Sales Force Automation, Customer and International Support Solution, Campaign Management Solution, Defect Tracking Solution, And Marketing Automation.

Responsibilities:

• Creation and Execution of test cases using Black box testing.
• Manually tested proper execution of program and use Visual Source Safe.
• Tested modules like Marketing Automation, Quotation and Order Processing.
• Tested the data retrieval process from backend and verified the stability of the product.
• Submitted Bugs by suing a called Bug Tracking Tool.
• Everyday was submitting around 5 bugs.