Objective

A self-motivated professional with strong problem solving, analytical and relationship-building skills.

Experience

• Dec 2012 Present Viacom International Inc Senior III SAP CRM International Specialist and TechConnect
• SAP SRM, ERP, GRC, XI, BW, GUI, CRM
• Global Enterprise Resource Planning ERP and Customer Relationship Management CRM
• High Level of Business Process Knowledge with ERP
• HP ALM
• Password Rests SOX Compliance
• Cross Functional Business Flows
• Customer Driven Business Process Design Requirements
• Design Advisory
• Quality Assurance
• Client Configuration and Delivery
• Security
• Data Analysis and Cost Reporting
• Longview
• Policy and Procedure Compliance in all modules
• Invoicing
• Budgeting
• Payroll
• Bug Fix Testing preproduction
• Procurement
• Ad-Hoc Reporting and Analysis
• Super User of Tier-3 ERP SAP, Oracle, Baan and financial reporting system Essbase, HFM, etc.
• Quarterly and Monthly Financial Reports
• UAT User Acceptance Testing Europe and Budapest
• Work with Developers in India and New York for Resolution and Escalation
• Active Directory, LDAP, HR Provisioning, Service Now, Citrix
• Handle multi-million dollar SAP issues daily with SVPs, VPs, CFOs, CIOs, EVPs, and Finance Directors
• Hyper-care and cross over

Additional Experience

• Software Architect and Design
• Business Intelligence platforms
• Outlook Exchange
• 4 years of experience in finance and Oracle E-Business suite implementation
• Oracle OBIEE and SOA Middleware
• Workflow and Flowcharting
• Hardware Support
• FI/CO
• Trouble Shooting
• System Administration and Support to System Administrators
• Backups, Networks, Cisco Routers, security and firewalls
• BASIS, CRM ABAP, Workflow, CRM 7.0, Kalix
• SQL, C , Lynix/Unix Admin and scripting
• SAP business processes mapping
• Information Technology operations, business processes, security, and data integrity
• Universe
• System Administrator
• SAP programming
• MS Excel and Office Apps
• Participated in SAP projects involving strategy, implementation support, and Enterprise Resource Planning ERP optimization related to Information Technology operations, business processes, security, and data integrity for the SAP applications SAP business processes mapping

Confidential

Director

• Legal proposals and Contracts
• Estimates, Accounts payable/receivable/payroll/Human Resources
• Procurement
• Designed and Implemented marketing strategy
• Market analysis and reporting
• ERP Planning
• Portfolio of generic constucts/hypothesize
• Operationalizations Scale
• Cross functional business flows
• Sales
• Analysis Market-Space Competition and Pricing Strategy Development
• Direct product management
• Manage various financial accounts
• Business growth
• Cost Analysis
• Evaluation
• Spread Sheet Analysis
• Pricing Evaluation
• Liaison for City/County Construction Landscape Management
• Contract negotiations, KYC, Risk Tolerance, PPR
• A consultative, instructional, administrative, service, technology, and professional role

Director of Operations

• Account Payable/Receivable
• Marketing analysis and client negotiations.
• Bookkeeping
• Contracts
• Estimates
• Invoicing
• Budgeting
• Payroll
• Human Resources
• Proposals/Marketing

Confidential

Library Media Tech Management

• Requisitions
• Purchase order, direct payments, duplicates/collates, assists with collection inventory, circulates library materials, bulletin boards, and operates various office machines.
• Collaborate with teachers and staff to integrate materials and competencies throughout the teaching and learning process. Consult with students and teachers, both direct formal instruction and informal. Promote literacy.
• Service as technology liaison for the school
• Manage various financial accounts
• Measures software test scanning for district
• Textbook and teaching material distribution
• Schedule regular, systematic data collection, analyze assessment data
• A consultative, instructional, administrative, service, technology, and professional role

Confidential

Curriculum Consultant

• Developed original curriculum for elementary grades
• Worked with grant writer to help develop grant proposal
• Conducted district teacher workshop at College of the Canyons
• Created framework for the no child left behind incorporation
• Music, Fine Arts, Dance, Performance Mastery

Confidential

SAP Specialist

• SAP trouble shooting
• Input
• Pacemaker division
• SAP implementation team

Confidential

Program Director

• Organized club events and tournaments state wide.
• Managed calls and finances for events.
• Designed Web correspondence and site for entry.
• Organized events entire program from food, entrants, directed and managed employees.
• Worked with community businesses and sponsorships

Confidential

Product Marketing

• Branding
• Marketing
• Sales
• Ad Design

Confidential

Teacher

• Designed and implemented school's computer and art programs.
• Taught all MS programs. Taught Word, Power Point, Publisher, Excel, Outlook, C programming.
• Taught animation, web design, and flash.
• Taught fine arts of all media.
• Responsible for teaching both technology and art to students K 6.
• Responsible for implementing school library software.
• System setup and turnkey system configuration.
• Ran and directed school Variety Shows

Confidential

Team Leader Quality Assurance/ VP Development

• 17 member management team, with duties that include disciplinary actions, budgeting, special requests, program scheduling, and hiring.
• Marketing analysis and client negotiations.
• Employee of the year for five years.
• Direct Consumer Product Management and Design
• Consulted Clients on system setup and turnkey system configuration.
• Software Architect: Directed software creation and creative design of program and flowcharting
• Responsible for ensuring the quality of software and maintaining the functionality of mainframe systems.
• Systems proficient in IBM, SUN, UNISYS, HP, Ultimate, Cisco Routers.
• Responsible for running staff meetings, multi-departmental communications, hiring, client satisfaction surveys, in charge of a 14 member team.
• Designed and implemented Y2K program.
• Created program to cleanup files and improve system speed.
• Wrote Unix C Script utilities.