SUMMARY

• Experience in Architecting, Implementing and Integrating Solutions over SAP E - Commerce Platform and Hybris Platform.
• Strong Experience in Designing, Blue Print and Implementation of B2B, B2C Web Channels .
• Overall Fifteen years of Experience in IT Industry. 10 years with SAP Netweaver, SAP CRM and E-Commerce modules.
• Experience working with Hybris tools like HMC Cockpit, User Admin Cockpit, Accelerators, Interceptors and Data Modeling.
• Expertise working on Hybris Extensions, Product Configuration, Order Management and Pricing.
• Experience in setting up CRM ISA B2B, B2C, ICSS and BD applications
• Expertise in configuring WebShop, Shop Admin, isa useradmin & XCM Configuration.
• Expertise on configuring CRM ISA and customizing Catalog creation, Pricing Generation in IPC and data export to and from ISA to R/3.
• Experience in creating Design layouts for catalog browse and search functionality along with redesigning teh overall look and feel of teh web shop.
• Performed huge customizations on Browse and Search for Catalog, ATP Check, Back Orders and Order Status.
• Customized Order processing, Payment types, Address Validation and Shipping methods.

PROFESSIONAL EXPERIENCE

Confidential - WA

SAP Hybris Architect

Responsibilities:

• Designed teh solution to upgrade from CRM 4.0 to CRM 7.0
• Implemented Hybris Channel and PCM packages on Hybris server for B2B and B2C Modules.
• Designed export of catalog content using Hybris Impex files and implemented Flexible Search.
• Setup of entire CRM 7.0 environment from teh core to teh full working environment with integration to ECC, Tibco, PI, etc
• Customized Hybris Extensions and Templates.
• Worked on Data Modeling and Items structures.
• Worked on Interceptors, Cron jobs, Cockpits and workflow in Hybris.
• Customized Hybris Accelerators to implement B2B Solution.
• Redesigned teh whole IPC solution to fit into teh new CRM 7.0 environment.
• Designed and developed teh whole B2C solution by integrating Web UI, B2C Component, Catalog and IPC.
• Worked on Product cockpit, Admin Cockpit, WCMS Cockpit and print cockpit.
• Upgraded ISA B2B, B2C and Employees Ordering Portal from CRM 4.0 to CRM 7.0 and redesigned teh ordering of configurable products in B2C Solution.
• Redesigned teh whole Catalog Layout and added new functionality using AJAX.
• Worked on Functional specs to merge MetroPCS Web channels with T-Mobiles Web Channels.
• Enhanced IPC, B2B and B2C Web Shops to meet both MetroPCS and Confidential ’s catalogs.
• Provided Solution to have multiple shops with different catalogs and pricing by designing target users and roles.
• Enhanced IPC pricing and configuration to provide configurable products in teh shopping cart.
• Customized Order Tracking, Order Search, Product Search, Stock Allocation, Configurable products and Pricing solution to meet both MetroPCS and Confidential ’s needs.
• Designed and developed new Pricing routines and user exits and configured condition tables and condition records.

Confidential - CA

SAP CRM Architect

Responsibilities:

• Designed Solutions for B2B and B2C applications currently running on various non - SAP channels to bring them on to SAP CRM.
• Worked on Blue print and prototype for ISA B2B and IPC. Designed and implemented solution for configurable products using IPC configuration.
• Worked on Functional Specs involving CRM ISA B2B, IPC & Web Commerce.
• Worked on configuration and setup of SAP E-Commerce B2B & B2C applications
• Implemented CRM B2B and B2C Business Package on Enterprise Portals.
• Customized portal components to read product configuration from CRM System and build configuration objects.
• Configured Single Sign-On (SSO) in Enterprise Portals with IBM Webshpere server and CRM System to read configuration data for CRM Web Channels.
• Used AJAX in Enterprise Portal to read order status and configuration data from CRM backend.
• Created Business Partners, setup of Catalog and creating products in ECC.
• Worked on Configurable products in Variant Configuration by creating product Characteristics and characteristics groups.
• Created Knowledge Base and replicated it to CRM.
• Developed functionality to configure products in SAP B2B as well as NON SAP E-Commerce solutions using AJAX.
• Worked on import and export of Product Configuration and have given teh demo on teh Solution.
• Worked on IPC and customized Pricing Routines, item user exits and pricing user exits.

Confidential - TX

SAP CRM Lead Consultant

Responsibilities:

• Worked on upgrade of SAP Net weaver System and CRM & ECC System to 7.0
• Re-Implemented teh huge customizations done on Webdynpro, CRM as well as SAP Knowledge Management.
• Worked on configuration and setup of SAP E-Commerce B2B & B2C applications and worked on setting up of NWDI environment.
• Configured IPC, TREX for Product Catalog replication.
• Worked on Web Page Composer and moved all teh customizations to EHP 7.3
• Worked on upgrade of noledge Management solutions from EP 7.0 to EP 7.3 and removed teh complexities from older versions.
• Configured XCM settings for B2B applications which involved IPC, TREX, R3 & J2EE Engine.
• Worked on Blue Print and Functional Specification document for Product Search, Order Search and Quotation Search functionality using AJAX.
• Implemented Product Search, Order Search and Quotation Search using AJAX.
• Implemented import and export of Product Catalog which can be used across various Sales Channels.
• Worked on IPC and customized Pricing Routines, item user exits and pricing user exits

Confidential - CT

SAP CRM Lead Consultant

Responsibilities:

• Worked on configuration and setup of SAP E-Commerce B2B & B2C applications
• Worked on customizing of SAP CRM B2B, B2C, ICSS & FSCM applications.
• Developed functionality to sell Used products which are not in catalog through back end validation performed in MDM.
• Developed File Upload functionality for upload of Product information to teh Sales Order in B2B Web Channel.
• Developed functionality to view existing quote, modify quote and add FOP (Firm Order Processing) which will trigger workflow for approvals to quicken teh Order on Hold.
• Prepared Blue Print and designed teh process flow for Order Processing, Order history, ATP check, Back Orders, Catalog generation, Catalog export, Shipping and Delivery modules.
• Worked on IPC and customized Pricing Routines, item user exits and pricing user exits
• Configured NWDI and performed setting up of tracks and configured DTR, Created users and assigned roles in NWDI.
• Configured XCM for teh new B2B application with Product Catalog, IPC and TREX.
• Build new look and feel and process flow for CRM B2B site by removing teh ISA Framework page.

Confidential - CA

SAP CRM Technical Lead

Responsibilities:

• Designed Blue Prints for SAP E-Commerce B2B, B2C, Biller Direct applications
• Prepared Blue Prints and Technical Specs for teh new CRM 7.0 B2B Implementation.
• Prepared Blue Print and designed teh process flow for Order Processing, Order history, ATP check, Back Orders, Catalog generation, Catalog export, Shipping and Delivery modules.
• Configured IPC, TREX for Product Catalog replication.
• Performed De-framing of teh standard B2B application and rebuilt with out frames to improve performance and brought teh best look and feel to teh B2B site.
• Configured XCM for teh new B2B application with Product Catalog, IPC and TREX.
• Redesigned teh whole catalog application and built it from scratch to display as fly out menus.
• Developed Catalog export to export teh catalog to an xml file and to be used for other applications.
• Used Ajax extensively for address validation, ATP check and product search functionality.
• Worked on Middleware to perform Groupware Integration with CRM and MS Exchange server.
• Configured NWDI system with DTR, CBS and CMS and imported teh software components on to teh track.

Confidential - WA

SAP Enterprise Portal & CRM Consultant

Responsibilities:

• Implemented SAP CRM7.0 Web Channel for B2B & B2C and performed customizations.
• Performed Production support for CIC channel applications.
• Involved in design and development of customer facing SAP E-Commerce B2B & B2C applications
• Experience in installing IPC and configuring with TREX and replicating teh catalogs to all TREX indexes.
• Lead offshore development team in handling production support issues for ISA applications
• Worked on IPC enhancements by customizing item user exits and pricing user exits.
• Configured IPC XCM settings for B2C applications which involved TREX, R3 & J2EE Engine.
• Created Web Shop & catalogs for various web and telesales channels.
• Created catalog export application in java to export CRM Catalog to asp web application for browse and search functionality.
• Customized with various interfaces like ATP, Vertex, CODE1, SAMSON modules in java application for ISA order processing.

Confidential - NY

SAP EP Lead & Architect

Responsibilities:

• Developed proof of concept, prototypes, and overall system architecture as needed for teh implementation of Enterprise Portal
• Involved in design and development of customer facing SAP E-Commerce B2B & B2C applications.
• Designed and assisted in custom application implementation and integration strategies with Enterprise Portal.
• Configured XCM for teh new B2B application with Product Catalog, IPC and TREX.
• Customized various interfaces in B2C & B2B ISA applications with third party software
• Customized APT Check functionality for ISA B2C & B2B.
• Implemented Employee Self Service and Manager Self Service applications for HR Module.
• Implemented Sales Portal in customized teh applications in Sales, Services and Marketing areas.
• Customized Internet Sales Applications in B2B and B2C environment.
• Customized ESS applications like Benefits and payment, personal data, working time, Travel, and Career and job, and MSS applications like Equipment area, Planning area under My budget application, and Head count planning, Personnel change Request PCR, Recruitment under My Staff application.
• Customized teh design and functionality of ESS CATS (Cross Application Timesheet) application.
• Expertise in modifying Self-Service applications developed on base of Floor plan manager.
• Implemented Knowledge Management across organization to share and secure business and corporate documents.
• Created MDM repositories and performed Data Synchronization tasks.
• Used Java MDM API’s to interact with MDM and exchange data.
• Designed and implemented custom applications for Sales to pull sales reports and halp sales people to use appropriate tools using KM and Collaboration.
• Developed Page templates and sites for each team with different navigations for sites and provided them to teh site owners.
• Developed and configured XI adapters to communicate with other systems.

Confidential - WA

SAP EP & CRM Lead

Responsibilities:

• Installed teh Business packages for SAP CRM4.0 and performed all teh required pre-installation and teh post-installation steps required to get teh package working.
• Worked in Implementing CIC for Telephony integration (CTI) channel and e-mail communication channels.
• Designed Blue Prints for SAP E-Commerce B2B & B2C applications and created web shops.
• Worked on dashboards to manage ticket statuses for CIC.
• Involved in setting up of JDI and track creation in NWDI to handle development tasks.
• Extensive experience in developing user interfaces in J2EE for Master Data Management.
• Designed and developed a new page for Bill of Materials and Classification in Java.
• Designed and Implemented Sales Portal for CRM and Marketing Modules.
• Implemented Telesales, Internet Sales and Partner Co-Branded sales in CRM and integrated with Enterprise Portal.
• Involved in setting up teh Single Sign On (SSO) for teh portal with other systems in our landscape including SAP CRM4.0, SAP ECC5.0

Confidential - TX

SAP EP Lead

Responsibilities:

• Configured Personnel Change Request (PCR) in MSS and Internal Service Request (ISR) in ESS.
• Involved in TREX administration, namely creating index, configuring crawler, indexing websites, and taxonomies & classification.
• Extensively Used DynPage and JSPDynPage models for creating iViews along with Abstract Portal Component, Page Processor Component classes
• Developed various Web Dynpro applications to access persistent data from SAP R/3 systems using adaptive RFC (with JCO and BAPI) and integrated Web Dynpro iViews into Enterprise Portal.
• Used HTMLB, JCo, EPCF Framework, Portal Data Viewer and several other services in iView development.
• Developed R/3 iViews, URL iViews, and SAP transaction iViews, BW Report iViews.
• Implement Servlets to communicate with EJBs registered with SAP Web Application server.
• Developed Enterprise Java Beans like Entity and Session beans for business and session logic.
• Developed Web Service with SOAP protocol of Web Application Server in Developer studio, based on existing J2EE applications.
• Defined and Configured CIC Framework by assigning teh required Visible and Hidden components.

Confidential - CA

SAP Enterprise Portal Consultant

Responsibilities:

• Performed teh Portal Roles of Content Administrator, Content Developer, User Administrator and System Administrator.
• Configured KM to talk to Windows File System Data Source using File System Repository Manager.
• TREX Configuration - creating Taxonomies, Classification, and Taxonomy Explorer
• Configured SSO using Logon Tickets from transaction STRUSTSSO2.
• Migrated existing iViews, Roles, Worksets, Pages from Portal 5.0 to 6.0 SP2.
• Integrated teh SAP Enterprise Portal with Microsoft Active Directory.
• Developed document search iViews using Java, Knowledge Management API, Eclipse, PDK, and TREX.
• Created Navigation iViews, Search iViews, Subscription iViews, and Upload iViews using EPCF.

Confidential - NJ

SAP Enterprise Portal Consultant

Responsibilities:

• Installation of Enterprise Portals 5.0 SP5, Oracle 8.2.1.4. and SAP J2EE 6.20.
• Creation of Custom Java iViews and Master iViews.
• Integrated third pary search engines into KM index management.
• Involved in integrating existing intranet applications and databases into teh SAP Enterprise Portal.
• Importing Business Packages into Portals and configuring them. Experience implementing teh ESS and MSS packages.
• Configured worksets Internal Orders, Personnel Change Requests among others in MSS and worksets Administration, Travel, Benefits and Payments among others in ESS.
• Created Roles, WorkSets, Channels, and Pages for User assignments.
• Modified business HTML code and wrote new business HTML for additional functionality
• Developed Custom Transactional iViews using JSPDynpage complying with MVC Architecture
• Created directories for importing iviews to Content Management System

Confidential - PA

Java & ABAP Developer

Responsibilities:

• Involved in Implementation of SAP MM, SD, and FI.
• Developing BSP application with HTMLB to enable web reporting for web application server.
• Developed BSP and URL IView to call teh BSP application from within teh portal environment.
• Developed BDC program to upload open purchase requisitions from flat file to SAP. Teh data was uploaded using transaction ME51.Teh uploaded data was reconciled and validated. A new purchase requisition is created whenever teh plant changes.
• Developed BSP application to get teh Sales Order details such as Long Text, and more related information. Used teh BSP application as a Report to Report interface from SD Reports.
• Developed extract, transform and load programs to move inventory on hand balances and spot buy source lists from teh old plants to teh new plants.

Confidential - CT

Java & ABAP Developer

Responsibilities:

• Solution based on web methods, pre-built data transformations (xml mapping), message persistence with error handling, bolt-on functionality to web methods.
• Hands on SAP interface work included BAPI, IDOC, ALE configuration, user exit, custom RFC primarily in PP, PP-PI & MM modules (version 4.6C)
• Hands on SAP Workflow development included workflow setup configuration, use of standard error handling for ALE/IDOC, creation of custom organizational structures and creation of custom business objects & methods for event notifications within user exits via multi-step templates (primarily within MM and SD).
• Developed Servlets and Data Access Objects to invoke RFC Function Modules.
• Designed Front End screens using JSP and Servlets.

Confidential

Java Developer

Responsibilities:

• Involved in teh Architecture design, Requirement Analysis, Development and Database Design
• Implemented J2EE design patterns to make teh application highly robust, scalable and manageable
• Developed automatic emailing system for intimation of a status change of a request to all teh persons who owns and who processes teh request.
• Designed teh EJB transactions for optimal performance with careful transaction demarcations
• Developed teh backend using Servlets, Java Beans and JDBC.