SUMMARY

• 10+ years of SAP testing experience in QA Methodologies, Verification & Validation Testing, Automation and Manual testing, ASAP and SDLC under different environments.
• Hand - on experience across various industries of Financial Service, Pharmaceuticals, Health Care, Telecom, Semiconductor and Manufacturing. Extensive experience in HP Tools (Quick Test Pro, Quality Center).
• Expertise of Software Quality Assurance and Testing (SQAT) and Software Development Life Cycle (SDLC) including requirements analysis, design, development, testing, and deployment. Proficient with developing Test Plans, Test Cases. Test Scripts Experience in both Manual and Automated testing methods
• Participated in all phases of ASAP Methodology: Project Preparation, Business Blue-Printing, Realization, Final Preparation, Go-Live, Hyper care and Post Production Support. Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC).
• SAP testing experience encompasses me to analyze the system configuration, FIT GAP analysis, AS IS & TO BE process design, testing Comprehensive understanding of the business processes of Retail Industries, Tele Media Entertainment (TME), Beverages Industry, Automobiles, Healthcare, and IS-U & Consumer goods.
• Experience in Information Technology with emphasis on Quality Assurance, Manual Testing, GUI Automation Testing, Web Testing including Functional, Regression Testing of Multi-Tier Web based Applications, client/server and Standalone and Web-based Applications.
• Extensively Tested SAP R/3 MM, SD, FICO, APO, SCM, WM, PP, PM, HCM, CRM, BW and Portal.
• Worked with OCM, functional, and technical leads to create training material for direct SAP end-users and run-books for non-direct SAP support personnel.
• Involved in GUI, STRING, INTEGRATION, SECURITY, REGRESSION, BUSINESS COMPONENT, DATA, INTERFACE Testing, PERFORMANCE, VOLUME and UAT TESTING.
• Hands on Experience in SAP testing for Key Planning Actions & Business Planning & Consolidation and mapping business scenarios to support in BPC
• Experience on Preparation of TEST PLAN, TEST PROCEDURES, TEST SCENARIOS, TEST SCRIPTS, Report DEFECTS.
• Execution of Business Components, Test Scripts through Test Management Mercury tool like QUALITY CENTER.
• Experience on Defect tracking tools like Quality Center, Bugzilla, Clear Quest, JIRA and Internal tools.
• Experienced in software testing which involved development of test cases, test scripts and User Acceptance Testing (UAT).
• Collaborative team player with extensive customer relations, experience and proven ability to communicate with Business Stakeholders(Payers & Providers) and Peers
• Strong computational and analytical problem solving skills backed with a sound self-supported Technical background.

TECHNICAL SKILLS

ERP Applications: SAP R/3 4.7 ECC 5.0/6.0

Database: Oracle and SQL Server

Management Tools: Quality Center, Test Director, Clear Quest.

Automation Tools: SAP TAO, QTP, Win Runner, Load Runner, HP Quality Center

Reporting Tools: Report Painter, Report Writer, LSMW, CATTs & eCATTs

Microsoft Tools: Word, Excel, PowerPoint, Access, FrontPage, SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Rochester, NY

Sr. SAP Tester

Responsibilities:

• Preparation of Test plans, which specify testing overview, testing approach, testing strategy, roles & responsibilities and scope of testing.
• Developed detailed design and code configuration walkthroughs, creation of test deliverables.
• Developing Testing scenarios and Executing Functional Testing, Regression Testing and Interface Testing test cases.
• Uploading the Test Cases, Requirements, Test Plan, Test Data in to Quality Center.
• Monitoring Test Progress and communicating status and issues to the Manager and updating the status in solution manager.
• Assist Functional Team leads, Technical Team leads in coordination of test activities.
• Tested Basic functions Partner determination, Date management, Actions, Transaction types, Item categories, Copy control etc. in Sales and Distribution.
• Tested Sales and Distribution module like Sales Order, Outbound Shipment, Pricing with condition techniques, sales order and credit management and SD.
• Tested Configuration of SAP PM module & the Organization structures in Plant Maintenance like Maintenance planning plants, Maintenance plants and functional locations.
• Tested Material master record for Batch Managed material as Equipment
• Tested Reservations and Goods Issue for Maintenance Order
• Tested Material valuation class/types for refurbishment materials as equipment.
• Tested Triggering PR from Maintenance Order.
• Tested created entire P2P functionality - Purchase order, Goods receipt for purchase order, Invoice receipt posting.
• Tested Equipment Usage Rate Calculation.
• Tested the creation of Measurement documents interface program to upload Measuring points
• Tested Updating the Equipment Master data by using LSMW
• Tested Create Organizational Structure in Plant Maintenance System
• Integration testing with other modules of SAP FI, CO, MM & PP.
• Tested Warehouse Management module in Goods Receipt, Goods Issue, Stock transfer, Physical Verification, and Stock Reconciliation process.
• Tested MM module in Purchase Requisitions, Purchase Orders, Planned Orders and Vendor Master Records.
• Writing and executing test cases to verify SAP UAT Pre-requisites and Test Data behaving, conforming to Business Requirement.
• Manually tested uploading the Master data into MDM and mapping with SAP.
• Manually Tested Siperian MDM integration ability to Web services to synchronize operating and analysis systems, Transaction data federated for a given Master Data set and Changes to data can trigger notification events.
• Manually tested CRM Middleware Delta Download (Synchronization) for changes made in ECC Customer Master.
• Manually tested ability loading of Business partners, Contract persons, Prospects from legacy to SAP CRM System
• Involved in all stages of Testing which includes Functional testing, regression testing, integration testing, and User Acceptance Testing (UAT).

Confidential, Glendale, CA

Sr. SAP Tester

Responsibilities:

• Analyze requirement coverage, business risk analysis, managing tests, tracking defects and logged the issues identified into the issue tracking system, Quality Centre.
• Involved in documenting Test Plan, Test Cases and Test Procedure using Business requirements document and Functional requirements document of the system.
• Tested entire OTC functionality.
• Tested created entire P2P functionality.
• Manually tested Order Types like ZOR, ZEX, ZCR, and ZDR whether the output is as per expected results like Standard Order Overview screen is displayed.
• Tested free goods Issues / Rebate agreements and Configuration of Incompletion log in Sales & Distribution.
• Manually tested Replenish Stocks at DC ( Replenishment Order - Receipt) from Manufacturing Location, Lot managed material, Lot status - restricted (WMS status-Quarantine).
• Tested Updating the Equipment Master data by using LSMW
• Tested Create Organizational Structure in Plant Maintenance System.
• Integration testing with other modules of SAP FI, CO, MM & PP
• Material management test scenarios like Subcontracting, Service Purchase Orders, Account Assignment Purchase Orders, Split Valuation, Release Procedures and Supply Chain Management, Procurement Operations, Procure to pay and Supplier Relation Management related business, Supply Chain execution scenarios and Batch management.
• Tested SAP WM and TM (LE) like planning, check in, shipping start and shipping completion scenarios.
• Wrote and created integration test scenarios for contracts interface from SAP to (CRM) test.
• Involved in Integration testing, Validation Testing, Smoke Testing, Unit testing, Functionality Testing and Integration Testing (end-to-end Cross-Functional process chain)
• Reporting of defects using bug tracking tool Quality Center.
• Monitored the status of bugs until they were sorted out. Made summarized and detailed test reports
• Performed User Acceptance Testing (UAT)

Confidential

SAP CRM Analyst

Responsibilities:

• The role includes Sales and distribution (SD) design and configuration, creating specifications to the technical team, testing etc.
• Configured Master data and Basic functions related to Internet sales for Partner determination, Date management, Actions, Transaction types, Item categories, Copy control, Web shops, Marketing Attributes for Business Partners, Business Partner/Internet User role management.
• Developed successful business and customer relationships, understanding customer’s business processes, providing creative solutions to business problems and timely completion of all activities.
• Customizing and configuring special business process of consignment like consignment fill up, consignment issue, consignment returns and consignment pick up.
• Free goods Issues / Rebate agreements and Configuration of Incompletion log.
• Creating OSS messages in case of bugs in standard product and co-coordinating with SAP for quick resolution of issues.
• Configured Organizational set up, Business partners, Internet users, Products.
• Configured the Opportunity Management which converts, depending on the business process into the Quote or the Request for the free samples.
• Involved in the configuration of the Free Samples Requests and Sales Orders into the Ship and Debit Contracts.
• Created Product Catalogs including creating Document types, Catalog variants, Catalog areas, Country groups, Template for Folders, Defining Types, and assigning Products to product catalogs, Replication and publication of Product catalogs.
• Handling the issues raised as ‘trouble ticket’ by the user. Issues were related to Master data / Transaction / Configuration / Development / User training.
• Timely resolution of trouble tickets so that downtime of users is minimal.
• Preparing reports for weekly issue meetings and attending change control board meetings.
• Conduct system testing to ensure finished system is bug-free and fully compliant with requirements and design.
• Facilitate UAT for the application.

Confidential

SAP CRM Functional Consultant

Responsibilities:

• Involved in Implementation of both Sales & Service module.
• Responsible for gathering and understanding the requirements of the Customer.
• Worked on text determination and pricing procedures.
• Used the end-to-end process of Activity management by creating an Activity for a new sales Prospect, follow-up Activity for meeting the customer and reminder Activity for Sales Personnel.
• Configured an Opportunity for the new Prospect and maintained the Sales Cycle with phases like Identify Opportunity, Bonding and Rapport, Decision, Post Sell and Quote, maintaining Copy Controls between sales documents.
• Prepared CRM functional specifications and Assignment of Functional Specification to Technical SPOC.
• Configured Service Contract, Service Order, Service Order Quotation, Service Confirmation, and Service Contracts.
• Worked on CRM and ECC integration and Initial download and delta load for Master data like Customer, Employee, Product, Organizational Model and Pricing conditions and Transactional data like service Order replication and Service Contract replication
• Created the Service Transactions and Item Categories.
• Configured the Status Profile, Date Profile, Org Determination rules, Partner Determination rules and Action Profiles and Text determination profiles
• Documented the Configuration Guidelines for Service Module.
• Documented the Test Cases and Test Scenarios for Service Scenarios.
• Documented User Manual for Service Module.
• Managed client and project team members through module implementation.
• Testing application (Includes the Unit Testing, and Pre Integration Testing), reviewing the work done.
• Following and preparing Quality Documents conferring to standards.

Confidential

Sr QA Analyst

Responsibilities:

• Analyzed Confidential Application functional documents to identify the requirements to prepare the test scenarios.
• Assisted in the development of Confidential Test approach - planning, scope, resource assignments, and schedules.
• Performed Smoke, Functionality, Integration, System, Regression tests based on Analysis and understanding of the Confidential requirements, non-functional specifications and end-user needs.
• Manually tested the new features of the application in every load and divided tasks for manual and automation.
• Performed data validation using SQLs on Oracle database using TOAD.
• Performed the Confidential Load jobs validation for every release using Reflections and TOAD.
• Participated in UATs with business users to help testing the application.
• Used Team Track for defect tracking and for maintaining the test documents.
• Developed, enhanced, and maintained automated testing scripts using Certify for smoke testing and regression testing.
• Associated test coverage to the saved test scripts, executed the test scripts and scheduled the test scripts.
• Manually tested and validated data in different integrated servers during Integration testing.
• Managed the test results and generated monthly status reports.

Confidential

QA Tester

Responsibilities:

• Involved in testing and designing for a web based application.
• Wrote detailed Test plans and Test cases based on requirements and documentation.
• Responsible for the scheduling and assignment of the modules to the team members.
• Responsible for creating, maintaining, and modifying test scripts for web based environment using Win Runner.
• Performed testing on Java Applets and J2EE applications by using automated tools as well as manual testing.
• Created packages, procedures and functions in PL/SQL to allow interaction between web applications and the database to enable the remote user to insert, update and delete data from their records.
• Tested performance of web application and generated automation test scripts using Load Runner.
• Created test logs and test summary reports using Test Director and sent them to developers.
• Participated in the team meetings to discuss the issues arise out of testing.