SUMMARY

• Over 9 years of experience in SAP Administration, implementation, Solution Manager and NetWeaver administration.
• Implementation and support of SAP R/3, ECC 5.0/6.0(EHP 4), Solution Manager 4.0/7.0 EHP1/7.1, BW/BI 7.0, XI/PI 7.1, HCM, CRM 7.0, SRM, SCM/APO,CE, Business Objects, Enterprise Portal 7.0/7.1 and Netweaver 7.3.
• Experience in system copy, client copy and database backup/recovery and database import/export.
• Performed Upgrades from R/3 4.5 to EC 6.0 and CRM 2007 to CRM 7.0 EHPi,BI 7.0 to NW 7.3 .
• Automated daily administrative activities like batch jobs, database monitoring, checking database growth and monitoring table spaces and configured the alert notifications using SAP Solution Manager.
• APO/Live cache Administration, Devspaces, CIFqueues Monitoring and administration.LC Optimizers administration. working knowledge with Citrix Tools as a Service (TaaS) & Citrix Online Services Overview
• XI/PI Message Monitoring and troubleshooting.
• Upgrades performed from R/3 4.7 to ECC 6.0
• Performed Upgrades Netweaver 7.0 to 7.3, ECC EHP4 to EHP6 .
• CRM Upgrades from CRM 2007 to CRm7.0 EHP 2
• EHPi installation on existing SAP systems.
• SYSTEM copy’s and Refresh
• SAP Data Archiving in FI/MM/CO modules.
• Experience in configuring and maintaining the transport management system (TMS) and enhanced CTS
• (Experience in Solution Manager installation, Solution Manager configuration and integration with landscape satellite systems, assigning the server, database, product systems and logical components..
• Installation and administration experience with Oracle 9i/10g/11g.
• Experience in setting up central user administration (CUA) and user maintenance with user management engine.
• Extensively worked on user roles, profile creation/generation, modifications of user authorization objects and profile parameter changes.
• Responsible for day - to-day SAP basis administration and daily monitoring activities like analyzing ABAP dumps, update monitoring and alert monitors, system traces, lock entries, set alert threshold values and operation modes.
• Experience in oracle database administration using BR* tools BRBACKUP, BRARCHIVE, BRRESTORE and BRRECOVERY.
• Experience in oracle database analysis, performance tuning, monitoring, table space administration and reorganization.
• Experience in using SAP applications on operating systems such as UNIX, Solaris, AIX, Linux, and Windows (2003,2008) based servers.
• Experience in using standard security administration tools such as profile generator for authorization, profiles/roles administration (design, development, implementation),and user administration, mass user creation and maintenance.
• Experienced in installing enhancement packs (EHP), support packs/stacks OSS notes, patches and add-ons.
• Experience with implementing CUA functionality within customer landscapes, SAP authorizations and elimination of weak passwords and configuring system profile parameters.
• Involved in scheduling backups, archives and restoring data when required and monitoring of processes, users, disk usage, hit ratio, buffer, swap memory, free table space and data consistency.
• Experience in setting up early watch reports, locating the critical issues and making necessary changes and applying support packages/stacks, oss notes and add-ons.
• Spool administration like configuring printers and trouble-shooting, spool request, deleting old spool jobs and working with temse objects.
• Setup and refine CCMS thresholds and parameters for system performance and resources and executed client exports and imports as well as copies.
• Performance tuning such as monitoring the database, analyzing SAP memory management and analyzing SAP work processes.
• Successfully executed end-to-end technical implementation projects as well as numerous cutovers for new developments.
• Problem solving, analytical, technical and troubleshooting skills and experience in working with public sectors.

TECHNICAL SKILLS

Operating Systems: Windows 2000/2003/2008 , Sun Solaris, IBM-AIX, HP-UNIX and Linux (Red-Hat, Suse)

ERP Tools: Net Weaver 7.0, ECC 5.0, 6.0, CRM 7.0, SCM, ITS, EP, Solution Manager 4.0/7.0/7.1,XI/PI, BI/BW, SRM

Programming Skills: ABAP/4, Java, C, C++, COBOL, UNIX Shell Programming

Databases: Oracle 8i/9i/10g/11g, SQL Server 2005/2008, DB2

Web Technologies: HTML, DHTML, CSS, XML, Java Script, VBScript, PHP

Tools: IBM Tivoli, remedy, HP OVSC, Unicenter, Maestro, Tidal

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

SAP BASIS Administrator

Responsibilities:

• Daily administrative activities such as alert monitoring, scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring and system logs.
• Performance tuning like analyzing hardware bottlenecks(CPU,Main Memory), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Setting up TMS and transports between systems/environments, central user management of user roles, authorizations and profiles, client administration and maintaining RFC connections, user deletion, locks and restriction.
• Upgraded netwevaer 7.0 to netweaver 7.3, 7.31, ECC Ehp4 to Ehp6 .
• Responsible for the background job management, operation modes, profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Spool administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports. Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offline backup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• SAP APO Live Cache Administration, DevSpaces, CIF queues Monitoring and Administration.
• CIF queues Administration.
• XI/PI message Monitoring and Administration.
• System Copy and refresh
• Performed Upgrades from 4.7 to ECC 6.0, CRM Ehpi Upgrade and Installation.
• SAP Data Archiving by using SARA, FI Documen, IDOCS,MM/PP Objects.
• Responsible for designing the Solution Manager for project administration, project setup, configuration, test plan management and system landscape management.
• Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from Solution Manager and Installation and configuration of Solution Manager system.
• Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP.
• Performance tuning, monitoring the database, analyzing memory management and analyzing work processes.
• Responsible for daily monitoring of all production and non- production systems from Solution Manager and to clean up spool jobs, printer jobs, scheduling background jobs and batch input logs.
• Installation and configuration of change management and service desk in Solution Manager system.
• Responsible for early watch reports, locating the critical issues and making necessary changes and applying support packs & add-ons.
• Responsible for Solution Manager diagnostics agent setup and Wily Introscope agent setup for managed system monitoring.
• Configured system adminstration and system monitoring, auto alerts for satellite systems in Solution Manger and generated the alerts in Solution Manger.
• Automated daily administrative activities including batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Installation and performance tuning of SAP systems and database (Oracle) and daily administrative tasks.
• Configured Solution Manger for root-cause analysis, alert notifications and manage/monitor satellite systems.
• Managed SAP R/3 instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAP logon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.

Environment: RedHat Linux, Solaris, Oracle 10g/11g, ECC 6.0(EHP 4), SRM, XI/PI 7.1, CRM, BW/BI 7.1,CE, EP 7.1 and Solution Manager 7.0 EHP 1/7.1.

Confidential, Illinois IL

SAP BASIS Administrator

Responsibilities:

• SAP performance tuning like analyzing hardware bottlenecks(CPU,Main Memroy), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Setting up TMS and transports between systems/environments. Central User Management of User roles, Authorizations and Profiles, Client administration and maintaining RFC connection, User deletion, Lock and restriction.
• System monitoring for production systems using various t-codes such as SM50, SM12, SM13, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13, SP01, PU12, and RZ03.
• Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• SPOOL administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports.
• Involved in creating configuration user and maintain user for communication with SAP service and support in Solution Manager.
• Maintain all the system profiles in development and production systems and scheduled jobs in background to cleanup spool requests, dumps, batch-input sessions, background jobs.
• Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offline backup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• Daily administrative activities such as alert monitoring, scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring and system logs.
• Responsible for designing the solution manager for project administration, project setup, configuration, test plan management and system landscape management.
• Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from Solution Manager.
• Responsible for daily monitoring of all production and non- production systems from Solution Manager and to clean up spool jobs, printer set up, scheduling background jobs and batch input logs.
• Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP.
• Responsible for early watch reports and locating the critical issues and making necessary changes.
• Performance tuning like monitoring the database, analyzing SAP memory management and analyzing SAP work processes.
• Involved in the architectural work of SMD (Solution Manager Diagnostics) with the SAP Web AS ABAP and SAP Web AS JAVA.
• Responsible for early watch reports, locating the critical issues and making necessary changes and applying support packs & add-ons.
• Used Willy Introscope for performance analysis and optimization and to identfiy any bottlenecks.
• Involved in providing authorizations,access to landscape management and access to system monitoring under Solution Manger.
• Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Installation and performance tuning of SAP systems and Configured Solution Manger for root-cause analysis and alert notifications and manage and monitor hetrogeneous system.
• Managed SAP R/3 instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAP logon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.

Environment: HP-UNIX, IBM-AIX, Oracle 10g, ECC 6.0(EHP4), SRM, XI/PI 7.0, BW/BI 7.0, Business Objects, HCM, EP 7.0 and Solution Manager 7.0(EHP1).

Confidential, Indianapolis IN

SAP BASIS Administrator

Responsibilities:

• Applied support packages for ABAP and JAVA Stack and update the database and system statistics for better performance.
• Configuration of early watch session activities and re-organize online/offline and redo log backups for production and non-production.
• Responsible for the database administration like backup, restore and recovery also collect and analyze all system monitoring data for recommendations and problem analysis.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and Logon groups.
• Responsible for performing system copy and system refresh and Upgrades.
• Defined and tested recovery scenarios,planned and executed database exports / imports and database copies to create new instances.
• Provided support for user maintenance, roles/profile maintenance using profile generator (PFCG).
• Configured SAP applications for RFC communications using sm59 and while integrating the managed systems in Solution Manager within the SMSY transaction.
• Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Monitoring the user ticket queue for production issues related to SAP security and user authorization problems using SU53 and system trace (ST01).
• Experience in SPOOL administration such as printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports (RSPO1041, 1043).
• Set up the transport management system (TMS) and assist in troubleshooting any technical issues with transports and CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for performance tuning such as workload monitor, performing workload analysis and application monitor and user profiles, load per SAP application module and SAP buffers.
• Applied support packages/add-ons/OSS notes at application level and kernel upgrades on quarterly basis and keep the SAP system updated.
• Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Involved in background job maintenance, finding the reasons of failure and finding the appropriate solution to solve them.
• Experience in client administration like creating client, client copies (Local, Remote, Export/Import).
• Responsible for managing database instance, backing up and restoring database and system statistics for better performance.

Confidential, Columbus OH

SAP BASIS Administrator

Responsibilities:

• Responsible for user creation/deletion/locking/restriction and user roles and authorizations.
• Experience in setting up the Transport Management System (TMS) and assist in troubleshooting the technical issues with transports.
• Involved in CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for database tuning and maintenance including planning and execution of system maintenance tasks, transportation of developments between environments.
• Daily monitoring of user management, transport system, patches, and upgrades, backup and restore, archiving, disaster recover and security.
• Responsible for printer configuration and spool administration, OSS service support, ABAP dump analysis and OSS notes search and implementation.
• Experience in implementing authorization objects for transactions, document types for authorization objects, change, create, view authorizations, profile generator and updating profiles, creating profiles, adding users, modifying profiles.
• Remediation of segregation of duties within SAP implementation, profile generator (PFCG), role creations, modifications, and user administration.
• SAP performance tuning like analyzing hardware bottlenecks(CPU,Main Memroy), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Developed daily/weekly and monthly checklist for end users in SAP database and windows system in conjunction with housekeeping jobs.
• Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Experience in design, configuration and implementation of SAP NetWeaver XI and PI integration.
• Co-ordination, evaluation and implementations of going live and early watch sessions and recommendations. setting up SAProuter and using SAPNet.
• Using Change Request Management (ChaRM) in Solution Manager supported Implmentaion project by managing changed within landscape.
• Used Profile Generator for creation and maintenance of roles (activity groups) according to business requirements and using SAP supplied user role templates.
• Worked on change management with CTS strategies to facilitate the transports (TMS) from DEV to QAS and PRD systems.
• Experience with DB2 and SAP ECC 5.0 and sync database for the performance tuning with the available systems like primary database server and stand by database server.
• Responsible for analysis and upgrade of existing roles and profiles includes transporting single composite and derived roles manually within and outside transport landscape.
• Used STMS system to transport the objects from development to QA and then to production and monitored the user ticket queue for production issues related to SAP security.

Environment: IBM-AIX, DB2, Windows Server, SQL Server, Oracle 9i, XI/PI, Enterprise Portal and Solution Manager.

Confidential, Apex, NC

SAP BASIS Administrator

Responsibilities:

• Responsible for problem analysis,daily monitoring and troubleshooting security Issues.
• Applied support packages for ABAP and JAVA stack and Monitoring the upgraded SAP system for performance and tuning.
• Configuration of pre early watch session activities and re-organize online/offline and redo log backups for production and non-production.
• Spool administration like configuring printers and trouble-shooting, spool request, deleting old spool jobs and working with temse objects.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and logon groups.
• Performed background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Carried out SAP kernel upgrades in all SAP systems and involved in daily performance monitoring of all production environments.
• Responsible for performing system copy and system refresh and Upgrades.
• Defined and tested recovery scenarios,planned and executed database exports / imports and database copies to create new instances.
• Installed and configured Solution Manager, XI 3.0,BW 3.5, EP 6.0, SCM 4.0, CRM 5.0, SRM 4.0, BI 7.0.
• Experienced in implementation/installation of ITS 6.2 and monitoring systems for system logs verification, ABAP short dumps, database growth process overview, background jobs updates, lock entries alerts and missing indexes.
• Created authorization objects to control user access to infocube data and maintain java parameters using config tool and visual administrator.
• Setup and refined CCMS thresholds and parameters for system performance and resources and executed client exports and imports as well as copies.
• Advanced system tuning for the data load procedures for user creation maintenance in client-specific user administration model and central user administration (CUA).
• Used profile generator for creation and maintenance of roles (activity groups) according to business requirements and using SAP supplied user role templates and analysis and upgrade of existing roles and profiles.
• Worked on transporting single composite and derived roles manually within and outside transport landscape.
• System tuning and design, including backup and recovery strategies and create and modify single roles, composite roles and derived roles by using PFCG.
• Planned and Installed SAP enterprise portal and support packs/stacks.
• Used STMS system to transport the objects from development to QA and then to production and monitored the user ticket queue for production issues related to SAP security.
• Troubleshoot user authorization problems and system trace (ST01) and administered transport management system (TMS)
• Applied support packs, add-ons and implemented OSS notes.