Professional Summary:

• 8 years of experience as a SAP BASIS Consultant. Has been a part of major projects for the Implementation, Upgrade, scheduled activities and changes in the SAP system, regular maintenance and upgrade. Worked on both Incident and Change management activities as a Basis consultant.
• Experience with SAP HANA administration includes, monitoring SAP HANA systems.
• Configuration Setup of SLT for SAP HANA.
• SAP HANA SecurityAdministration.
• Worked on HANA list load activity from local File.
• Backup Recovery using SAP HANA Studio.
• Migration of HANA views and packages to DEV, QA, PROD .
• Global exposure of working in different time zones like US, Europe, Asia with diverse teams.
• Extensive working experience in SAP Enterprise Portals Administration, SAP System Administration Solution Manager Administration.
• Experience on NW LVM for end to end system activities.
• Good Knowledge on transport process, managing transport requests using STMS, ChaRM, Rev-Trac.
• Experience in SAP securities HR securities for implementation Support security infrastructure support in Dev, QA and Production environments and training end users on security standards.
• Creating Printers at OS SAP level, troubleshooting the issues with printers
• Good knowledge on Solution Manager SLD Setup, EWA Setup and Central User Administration.
• Working knowledge of Database Administration. File system management, offline and online backup monitoring
• Experience of upgrading SAP Enhancement packages, support packages and Business packages on various SAP systems.
• Hands on work experience in ERP other Net Weaver products.
• Experience on various Unix flavors like HP-UX, Linux.
• Has been an active participant in Knowledge sharing and KT sessions.Taken up responsibilities for building knowledge bank and making updates/corrections to the existing documents in the repository.
• Good team player, strong team orientation, hard working and enthusiastic.
• Excellent Analytical, communication and interpersonal skills, capability to build up a good relation with the customers and the team members.
• Worked with small and large teams with tight time lines of delivery and high SLAs.

Project Experience:

Confidential

Project Description: SAP Administration

Responsibilities:

• Worked on SLT Replication from source system SAP Non-SAP system HANA database.
• Monitor the replication process. Plan organize downtimes to make sure all the replication settings are not hindered.
• Worked HANA list load activity from local File.
• Monitoring Disk usage, Performance Monitoring, Monitoring with Alerts, configuring alerts.
• Experience in managing SAP HANA database backup Recovery.
• Experience with HANA security including User Management, Roles, and Privileges.
• Migration of HANA views and packages to Dev,QA,Prod.
• Administered and provided BASIS support of SAP DEV, QA, Sandbox, and PROD systems in a 24x7 AIX/Oracle environment with SAP CRM 2005 CRM 5.0 , ECC 6.0 Unicode, NetWeaver 2004sEP 7.0 ,Solution Manager 5.0 Unicode system with ABAP/Java dual stack.
• Resolve production problems with zero defects within agreed SLA/SLO per contractual agreement in SOW
• Provide related support for planned activities or support activities like Patches, Backup issues etc.
• Ensuring 99.9 Uptime of all SAP Systems by manual automated system monitoring schedules as documented
• Guide and encourage Team for Ensuring high performance of the systems and timely ticket resolution to the satisfaction of the user
• Estimation, Task Planning, tracking Execution of change activities in weekend maintenance window
• Develop and maintain system documentation for all SAP instances and interfaces
• User maintenance Authorization
• Creation of Users
• Creation of Single Roles from SAP Standard Roles
• Maintaining the Authorization Activity for Users
• Configuring and troubleshooting Central User Administration
• Responsible for Downloading files form sap service market place through Solution Manager Maintenance Optimizer
• As an system owner Prepare and submit Monthly Recommendation Pack for assigned system
• Provide status reports for projects to management
• Guide and encourage Team for Ensuring high performance of the systems and timely ticket resolution to the satisfaction of the user
• Transport Management System
• SAP Support Pack upgrade and Kernel Upgrade to 721 REL
• SAP System refresh Backup restore method on ECC system with oracle 11g database with DB size ranging till 5 TB
• Application of SAP Bundle Patch for Oracle 11g, using MO Patch application
• Tablespace reorganization
• SAP language installation
• Redo log file resize
• EWA Reports
• Scheduling, Downloading from SAP Marketplace and Solution Manager and Commenting EWA Reports and deliver to Customer.

Environment:Aix Unix, Oracle 11g,HANA 1.0, SAP CRM 2005 CRM 5.0 , ECC 6.0 Unicode, Net Weaver 2004s - EP 7.0, and Solution Manager 5.0

Confidential

Project Description: ERM Implementation

Responsibilities:

• STMS setup for whole landscape.
• Addon implementation.
• Support pack upgrade of ST-PI and ST-A/PI.
• Operation modes, Logon groups configurations.
• Transports.
• Go-Live activities and support.
• RFC setup to HR system and ECC systems.
• ADS configuration to use adobe services of EP.
• ECC6 EHP5 installation with ERM components as add-ons.

Environment: HP Unix, Oracle 11g, SAP ERM ERM components in ECC system

Confidential

Responsibilities:

• Supporting R/3, HR, CRM, APO and Solman systems. Snote implementation, support pack upgrade, refreshes, monitoring of systems and all support activities.
• Using SolMan for central system monitoring moving transports using ChaRM.
• Creating Printers Resolving Printer related issues.
• Preparation of Support SLA reports, technical reports EWA analysis , incident ticket reports and presenting it to client.
• Performance related issues debug and tuning.
• Worked on total HR securities. Creation of roles, Pd profiles, Structural authorization and infotypes assignment to users.
• ERM system ECC6EHP5 installation and deployment of ERM specific components.
• Post Configuration activities like client copy, STMS configuration, RFC configurations, Operation modes, Memory parameters adjustments, Add-on install, logon groups, language install, Support Packs.
• Communication with other systems like RFC configuration and Idocs configuration.

Environment:HP Unix, oracle 11g, DB2 9.7, R/3 4.7e, SAP CRM 5.0,SAP HR,SAP BW, Solution Manger 7.0

Confidential

Responsibilities:

• Providing SAP infrastructure service availability to Global Customer in Mega Centre. Mega Centre is a project that standardized SAP services from infrastructure to SAP application.
• We Work in Shifts in IMG providing support to customers in Europe, US Asia-pacific regions.
• Work involves resolving the problems as faced by the customers, which may relate with overall system performance/unavailability, printers, transports etc.,
• In Addition to resolving customer issues we receive incident tickets generated by patrol, which involves overall process monitoring in each system, backup monitoring, file system monitoring, CPU Utilization, database monitoring, creating printers.
• Provide day-to-day operation support on systems problem and end users problem.
• Perform yearly SAP Disaster Recovery Exercises to numerous Shell customers.
• Perform multiple times database recovery on system crash or emergency situation.
• Providing Knowledge transition Project specific and Technical to lateral joiners in this project
• We maintain high levels of SLA and always work in such a way so as to provide faster resolution time, with the work done properly documented/updated to the customer on a regular basis.
• We maintain an SLA of 30mins for any production system, which means system, has to be recovered from any problem in this stipulated time.
• We are responsible for checking the bottlenecks in the system and recommending parameter changes in the system to resolve the problem, changes are implemented after confirmation from Shell management.

Environment:AIX Unix, HP Unix, oracle 10g, DB2 9.7, R/3 4.7e, SAP CRM,SAP HR,SAP BW, Solution Manger 7.0

Confidential

Responsibilities:

• Activation ABAP Objects as per the new ECC 6.0 standards.
• Re-structuring of security module.
• Modifying the current Roles and Authorization objects as per the new releases and functionalities.
• Generation and adjustment of the user profile.

Environment:ERP 6.0