SUMMARY:

• More than 9 years of extensive experience in four end to end (Full Life Cycle) SAP implementations in Sales and Distribution (SD), Service Management (SM), Variant Configuration (VC), Master Data Management and Logistics Execution (LE) modules along with its integration with MM, PP, WM, FI, CO modules. Excellent interpersonal and analytical skills to access the customer needs and solve the complex design and functional problems.
• Leading Experience in various stages of implementation right from Blueprint, Gap Analysis to customizations using ‘AS IS’, ‘TO BE’ in business processes and design strategies, Go - Live, Post-Live Production Support, User and Documentations.
• Customization, creation of master data, various SD functions, SD business process in sales, pricing, shipping, transportation, credit management and taxation.
• In-depth understanding of various cross functional modules from both developer's and Client's perspective.
• Experience in business process improvement, re-engineering, change control, quality assurance, standards and procedures, review process, reporting escalation and continuous improvement.
• Played a major role in Unit/Compatibility/Integration/User Acceptance testing and documentation.
• Capable of converting business requirements into functional specifications for developing ABAP programs. Configured the system for meeting the Business Process Requirements related to Contracts, Billing, Pricing, Output determination, Account Assignment, Text determination, Partner determination, etc.
• Availability check set up, defining and assigning output types, Contracts, Partner determination, Text determination and Incompletion Log.
• Experience includes Master Data, Order Management, Shipping, Billing, Interfaces and Pricing.
• Sound Knowledge and experience in Variant Configuration (VC)
• Involved in implementation of Third party tax system (Vertex) and effectively communicated with Vertex team throughout the process.
• Expertise in migrating, converting and cleansing of data from legacy system to SAP using LSMW /CATT.
• Experience in SAP implementation processes including ASAP methodology and implementation planning.
• Effectively managed important projects and programs in fast-paced, time-critical environments.
• Involved in blueprinting and functional specification for Charge backs, Commissions and Rebates.

TECHNICAL SKILLS:

ERP: SAPR/3 - 4.6C, 4.7 and ECC 5.0, ECC 6.0, AFS 5.0, Solution Manager.

Integration Tools: XI 3.0, MQ series, Web Methods, BizTalk Server 2004/2006, Mercator.

Languages: Java Script, ABAP/4, Workflow, C, C++, Visual Basic

Databases: Oracle8.x, MS ACCESS, SQL Server 2000/2005.

Software: MS Word, MS Excel, MS Project, MS Visio, MS PowerPoint, Mercury Quality CenterSystems MS Windows NT/2000, MS Windows 95/98, 2000, Windows XP

Methodologies: ASAP Methodology, Typical SDLC.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Sr SAP SD/SM/CS Configurator

Responsibilities:

• Preparation of Project Plan, Implementation approach and road map for study and define phases for OTC processes.
• Analysis, Study and Investigate the Business Requirements.
• Responsible for Resource Management and Identifying System Design based on the business requirement for OTC Master Data.
• Configured all OTC Master Data and Order Management related Configuration like Pricing, Sales processed.
• Supporting production issues related to SD/SM/CS especially in the pricing and billing area.
• Worked on defining and customizing Service Notifications, Repair Sales Orders and Service Orders
• Configured core business processes of SM module based on SAP recommended Best Practices, for Service Notifications, Repair Orders, Service Orders, Resource Related Billing, Warranties, Service Contracts and other Service related master data.
• Customized Warranties and defined Warranty Counters as per the client requirement.
• Defined various task lists and assigned them to different work centres for use in service work planning, operations and maintenance items.
• Preparation of Process Definition Documents and Data Mapping Template Documents for all OTC processes.
• Closely interacted with the client during business study workshops and during all business decision meeting to guide them with best approach business methods on OTC processes.
• Designed the solutions for Intercompany processes, mapping of IDOC/ EDI orders to SAP, MDM enhancements, WRICEF Objects.
• Experience in setting up SD output conditions; specifically in relation to EDI inbound Purchase and sales Orders and outbound billing document transactions.
• Prepared Test Scripts, Test Sets and Data sheets for System Testing.
• Managed team size of 6 members and 8 from offshore.
• Responsible for resolving issues during System Testing, UAT and during Cut Over activities.
• Involved in Go-live and responsible for managing post implementation hyper care issues related to Master Data and part of OTC process.

Confidential, Richardson, TX

Sr. SAP SD AFS Functional Consultant

Responsibilities:

• Involved in the GAP analysis, Blue printing,'AS IS' & 'TO BE' processes, BPR studies, and flow chart documentation, presentation to the management team.
• Responsible for supporting and providing technical solutions for issues related to the SAP Global Master Data Management which involves data maintenance, collection, validation, reporting and analysis.
• Evaluate new business requirements, issues and propose appropriate solutions.
• Provide technical assistance to escalated issues identifying, evaluating, and developing systems and procedures.
• Work with business users on all master data management requests and research potential improvements to transaction, data handling and process developing job aids and procedures to enhance SAP usability and deliver value to users.
• Develops and executes LSMW templates for preparation of project load files or mass loads.
• Verifies that all Global Master Data is setup completely and accurately in accordance with written and controlled procedures.
• Develops, coordinates, and implements plans to test business and functional processes during system development.
• Research of potential improvements to transaction, data handling and process.
• Identifies, recommends, and implements means to continuously improve department processes and Global Master Data.
• Shares responsibility with team members for 24-hour on-call problem resolution (if required).
• Worked on Variant configuration and Participated in the requirements gathering, design, development, configuration, testing, and documentation of new and updated business processes as it relates to SAP VC processes.
• Exclusively worked with Business people for understanding AFS Business Process and IS Retail Process.
• Configured the system for meeting the Business Process Requirements related to Contracts, Billing, Pricing, Output determination, Account Assignment, Text determination, Partner determination.
• Involved in configuring consignment processes like Consignment-Fill up, Consignment-Issue, Consignment-Pick up and Consignment-Return.

Confidential, Dublin, OH

SAP OTC Master Data Sub Team Lead from IBM

Responsibilities:

• Responsible for Requirements gathering and Preparation of Process Definition Documents for Customer Master Design Process.
• Responsible to Identify GAPs and prepare GAP documents with an effective prototyped SAP methodology solutions.
• Prepared Function Specification Documents for Interfaces and custom Enhancements.
• Configured all OTC Master Data related Configuration.
• Responsible for resolving issues during System Testing and UAT.
• Customized Customer Master, Material Master, Condition Master and customer- material info master records according to the business requirements.
• Delivered all the customer master data related WRICEF objects.
• Exclusive involved with various Conversion Activities.
• Created BPPs and documents.

Confidential, Midtown East, NY

Sr. SAP SD Functional Consultant

Responsibilities:

• Involved in the GAP analysis, Blue printing,'AS IS' & 'TO BE' processes.
• Created Customer Master Data, Material Master Data and Customer-Material Information record.
• Defined number ranges for sales documents, materials and customer master records.
• Worked on sales Document types for Service Orders, Returns, Credit and Debit memo requests.
• Defined condition tables, which enable to store and retrieve condition records for each of the different condition types and defined the access sequences.
• Configured the billing plans as per the requirements. Customized the billing dates as per the billing plans.
• Responsible to guide ABAP consultants to help them in Designing and implementing an interface which enabled SD to communicate with WM. This is a real-time interface which executes during order and delivery scheduling.
• Data conversions of Master Data using LSMW.
• Developed test scenarios and tested scripts to carry out volume testing and user acceptance test (UAT).

Confidential, Foothill Ranch, CA

Sr. SAP SD/AFs Functional Consultant

Responsibilities:

• Involved in the GAP analysis, Blue printing,'AS IS' & 'TO BE' processes, BPR studies, and flow chart documentation, presentationto the management team.
• Customized and configured Customer Master, Material Master, Condition Master, Vendor Master and customer- material info master records according to the business requirements.
• Experience in Developing RICEFW objects.
• Exclusively worked with Business people for understanding AFS Business Process and IS Retail Process.
• Strong knowledge of AFS specific topics like allocation, value added services, seasonality, pre packs, and AFS related Master Data.
• Exposure in LSMW, SAP tables, structures, configuration standards and object dependencies.
• Coordinated and executed Open Sales Order Loads, Customer Master Loads and Material Master Loads using LSMW (Legacy System Work Bench) and some other custom programs written in ABAP.
• Involved in the pair wise testing, Integration testing and User acceptance testing from SD Perspective in the area of Sales and Distribution.
• Helped in Creating Test scenarios, Test event, Test Data, Test script and scope of testing.
• Prepared End User Manuals, BPPs and Conducted .
• Provided supports for Go-Live and Post Productions.

Confidential

SAP SD/FI Functional Consultant

Responsibilities:

• Involved in the pair wise testing, Integration testing and User acceptance testing from SD Perspective in the area of Sales and Distribution.
• Involved in pricing determination for Freight calculations & copy controls.
• Configured SAP tax related configurable attributes and worked closely with the Vertex team to develop a tax automation solution.
• Served as a primary point of contact for addition and maintenance of material master data utilizing Global Data Management standards and guidelines to ensure high degree of data accuracy, consistency, and completeness.
• Involved in Risk Management Configuration and setting up the Credit Card processes.
• Work closely with other business teams like Supply Chain, Finance, Quality, Regulatory Affairs, Manufacturing, and Sales, to address and resolve master data issues in a timely manner.
• Query disparate databases to analyze large amounts of data to support Corporate Alcon ERP data validation activities.
• Participate in data governance and data quality/cleansing activities to ensure data accuracy and completeness.
• Participate in Global Data Management (GDM) quarterly and monthly data steward meetings to understand and communicate new processes and standards to other team members.
• Coordinate local data setup activities like costing, pricing, source list, PIRs, and approving material data extensions

Confidential

SAP Master Data/FI Configuration

Responsibilities:

• Worked closely with the marketing and account receivable departments’ members to gather and verify requirements for the customer master.
• Collected business requirements and generated requirement specifications sets for sales and distribution during Business Blueprint phase. Identified gaps, analyze gaps and suggest solution to address gaps.
• Mapped the internal sales organization structure via the organizational chart.
• Defined Third party processing both through the plant and vendor, defined and assigned account keys assigned G/L accounts and defined pricing procedure determination.
• Set copy control requirements to various sales, deliveries and billing documents.
• Created new customer account groups, Partner types, access sequences and procedures.
• Provided production support in the area of Order Processing, Delivery, Billing and other areas of Sales & Distribution.
• Extensively interacted with ABAP Programmers for preparing reports to meet Management Requirements and for developing enhancements/User Exits/ Dialogue Programs by way of explaining the detailed requirements, giving specifications and other details of tables.
• Conducted end-user .