SUMMARY

• Over 7 years of IT experience as SAP Basis Administrator.
• Experienced in Installing, Basis Administration and Configuration of SAP R/3 (4.6C, 4.7 E), SAP SRM 2005, SAP ERP 2004&2005 (ECC 5.0 & 6.0 Unicode), SAP CRM 2005 (CRM 5.0) and the latest NetWeaver 7.0(2004s) components - including Web AS ABAP/JAVA Stack(7.0), BI 7.0, XI 7.0 and Solution Manager 7.0 Unicode Systems
• Experience with various systems like SOLMAN, ECC, BI/BW, CRM, SRM on operating systems Windows and UNIX (AIX, HP-UX)
• Experience in full life cycle implementation of SAP projects, post implementation activities, support, troubleshooting
• Handled responsibility of resolving the day to day BASIS issues and smooth functioning of SAP activities at client side and was instrumental in giving maximum server up-time
• Carry out Post installation activities including client copy, SAP License, support packs and add-ons application, STMS configuration, backup configuration and parameter tuning.
• SAP HANA Administration tasks which includes starting/stopping HANA system, monitoring the system via HANA Studio, taking system backups, creating and maintaining users.
• Administer the SAP database (database tablespace management, perform database reorganizations, design and implement backup and restore strategy, administer database performance, database problem determination and resolution, etc.)
• User administration for ECC, BW and Portal systems.
• Experience in performing homogenous system copy using R3 load (sapinst) method.
• Experience in performing system Refresh of SAP system using export-import method.
• Experience in installing Solution Manager and post-configuration like Initial configuration, Basic Configuration and Managed-system configuration.
• Extensive experience in configuring satellite systems for Solution Manager.
• Expertise in configuring the Maintenance Optimizer in Solution Manager, and confirming and downloading the support patches for monitored SAP systems.
• Experience in configuring CCMS for satellite systems of ABAP and Java types in Solution Manager.
• Experience in patching Oracle database from version 10.2.0.4 to 10.2.0.5 using MOpatch and by applying Generic and Interim patches of database.
• Problem identification and fixing the bugs.
• Design and implement manual and automated Monitoring solutions for all SAP systems (work processes, users, system logs, short dumps, locks, database updates, system traces, transports, disk space, etc.) using Solution Manager scenarios like CCMS and SMD
• Carry out Hot Packages application and kernel upgrades for ABAP and Java based systems using a structured methodology & using tools SPAM and JSPM
• Experience in solving issues using incident ticketing tools like HP Service Manager and BMC Remedy tool.
• Adopted in combining SAP technical and analytical abilities along with a strong sense of dedication and good interpersonal Skills to exceed client expectations

TECHNICAL SKILLS

SAP Application Components: SAP R/3 (4.7 Enterprise, 4.6X,), ECC 5.0 & 6.0 Unicode, SAP WAS 6.20/6.40/7.0 , SAP CRM 2005 (CRM 5.0), SAP BI 7.0, SAP XI 7.0/7.1, SAP HANA 1.0 SP07, Solution Manager 7.0/7.01

Database: Oracle 10g

Languages: PL/SQL

Server/Office Tools: Citrix, MS Office, Lotus Notes, MS Outlook, Xml and HTML.

Operating Systems: Windows NT/ server/XP, Linux, IBM-AIX, HP-UX

PROFESSIONAL EXPERIENCE

Confidential, UT

SAP Basis/HANA Administrator

Responsibilities:

• Downloaded media files, segregated and installed Solution manager 7.01
• Performed Solution Manager post-configuration tasks like Initial configuration, Basic Configuration and Managed-system configuration.
• Registered and configured satellite systems for Solution Manager
• Configured the Maintenance Optimizer in Solution Manager to confirm and download the support patches from SAP Service Market Place for monitored SAP systems
• Installed and deployed Wily Introscope
• Installed ECC 6.0 SR3 and performed post installation steps.
• Created RFC connection and configured SAP BI system to connect with SAP ECC 6.0
• Configured Transport Management System (TMS) for SAP ECC and SAP BI Systems
• Performed offline backup of database using BR*TOOLS
• Applying SAP Notes to the development and test systems
• SAP HANA Administration
• Monitoring HANA system
• Enable/Disable traces for issue analysis
• Schedule and take backup of HANA System
• Creating new users and maintain roles
• Maintaining users (locked users, validity)

Environment: SAP ERP 2005 (ECC 6.0 Unicode), SAP CRM 2005 (CRM 5.0), Window 2003 Server, AIX 5.3, SAP HANA 1.0 SP07 on Linux SUSE SLES11 64BIT, Oracle 10g, NetWeaver 7.0, BI 7.0, XI 7.0, SAP SRM 2005, and Solution Manager 7.01

Confidential, Dallas, TX

SAP Basis Administrator

Responsibilities:

• Involved in the installations of SAP ECC6.0
• Performed system copy of servers of SAP ERP 6.0 systems by using export/import method.
• Involved in the configuration of Solution Manger 7.01 including CCMS alerts configuration for the entire landscape
• Initial set-up of Solution Manager 7.01 for EWA and setting up satellite systems.
• Extensively worked on applying the SAP ABAP patches using SPAM & SAINT and Java patches using JSPM.
• Transporting the roles from DEV -> TST -> PRD by following the change management process.
• Performed kernel upgrade on UNIX and windows platforms of several sap systems.
• Analysis & Monitoring - System Logs, Background Jobs, Work Process Overview, Lock Entries, Update Errors.
• Applying support packs using SPAM after checking for dependencies based on SAP Marketplace Documentations and Functional Requirements. Performed SPAM/SAINT version updates and applied support packages.
• Established RFC connections between BW systems and ERP systems.
• Analyzed and Resolved ABAP Dumps/Runtime Errors of Unusual Nature.
• Checking System Logs using SM21 daily, to ensure everything is running smooth.
• Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system.
• Daily administration activities such as Alert monitoring, Scheduling periodic jobs and Background processing, user and Spool management, R/3 Buffer monitoring.
• Created and tested the efficiency of logon groups and load balancing.
• Created and managed RFC connections between Development and QA servers.
• Involved in User/ developer support including troubleshooting, transports, OSS administration, and user maintenance.
• Troubleshooting system problems while applying Support packs, Add-on, Plug-In, OSS notes.
• SAP HANA Administration
• Starting/stopping HANA system
• Checking HANA services
• Monitoring alerts/logs via HANA Studio

Environment: ECC 6.0 EHP4, SAP NetWeaver BI 7.01, Windows/HP-UX//Oracle 10g, Solution Manager 7.01, PI 7.1, SAP HANA 1.0 SP04 on Linux SUSE SLES11 64BIT

Confidential, NY

SAP Basis Administrator

Responsibilities:

• Maintenance of multi-landscape environments through client copies, system refreshes, and transport management.
• Performed DB Reorganization using BRtools
• Performed applying support packages, kernel upgrades, database patches, maintenance of database parameters and SAP profile parameters.
• Scheduled and implemented Early watch and Go-live service session report, OSS message, escalations to issues reported from SAP Project team
• Maintaining routtab entries, System Data in Service Marketplace, Opening Remote connections
• Activating tables and structures if necessary based on user request
• Resolved audit issues of removing critical authorizations, profiles from users, restrict sensitive table display/update access in production, remove debug access from production, and restrict access to business or system sensitive transactions.
• Performed user administration like creating users, assigning roles, profiles and authorizations.
• Doing weekly offline backups using BRTOOLS.
• Performed patching of Oracle database from version 10.2.0.4 to 10.2.0.5 using MOpatch and by applying Generic and Interim patches of database.
• Analyzed system performance and adjusted various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.
• Checked Service Market place Website on daily basis for updates and performance tuning techniques.

Environment: SAP ECC 6.0, Solution Manager 7.0 on Windows 2003/HP-UX and Oracle.

Confidential, San Antonio, TX

SAP Basis Administrator

Responsibilities:

• Provided daily support for ECC 6.0
• Provided administrative support for BI Netweaver 7.0 systems
• Worked extensively on incident tickets raised by users, using BMC Remedy as the ticketing tool.
• Configured the System Landscape Directory.
• Updated kernel and Support Packages.
• Researched performance issues and took corrective action e.g. OSS notes.
• Optimized performance on both the ABAP and Java stacks.
• Performed system refresh from production to quality

Environment: SAP R/3 Version 4.7 Enterprise Database, Oracle 10g, O/S: Windows 2003,SAP XI, SAP ECC, SAP BW 7.0

Confidential

SAP Basis Consultant

Responsibilities:

• Starting and Stopping SAP instance/(s)
• Monitor and manage the servers, background jobs, performance of the system
• Monitoring backups and investigate the logs for unsuccessful backup
• Generate Developer key and Object key for programmer
• Upgrade kernel by latest kernel patch
• User Administration - Setup & MaintenanceCreating and deleting users, assigning and resetting passwords, locking and unlocking users
• Authorization/Role/ Profiles - Setup & Maintenance
• Create roles using different methods like transactions, direct objects, missing authorizations, restrictionTroubleshoot security or authorization problems using SU53, ST01 and SUIMAnalyze and fix missing authorizations
• Spool and Print Administration
• Transport Administration - Troubleshooting and Monitoring issues related to Transports
• Manage Change Requests
• Database Administration
• Database Space Management
• Database Backup
• Database Recovery
• Database log (Redo log, Archive Log) management
• Background processing
• Basis Troubleshooting Activities

Environment: SAP R/3 Version 4.7 Enterprise Database: Oracle 9i, OS: Windows 2003, SAP NetWeaver 04s, SAP BW 7.0