SUMMARY

• I have over 8 years of IT experience with 7+ years of experience in SAP Basis/Netweaver Administration which includes installation, upgrades and support of various SAP products like ECC 6.0, BI 7.0 . etc.on various platforms. Expert on setting up and using Solution Manager Operation tools and have performed over 20 implementations. Hands on knowledge in System Monitoring, Administration and performance optimization tasks.
• SAP Solution Manager Certified Consultant (Diagnostics, ChaRM, E2E100, RunSAP and Service Desk)
• Extensive experience in installing/upgrading and configuring SAP R/3 (4.5B, 4.6B, 4.6C, 4.7, NW’04, NW’04S) on various platforms with Oracle/DB2/MS SQL Server RDBMS.
• Strong working experience in several SAP CRM, SRM, BW, and mySAP implementations.
• Installed and configured BW 3.5, BI 7.0, ECC 6.0, Solution Manager 3.2/4.0/7.0.
• Setup Solution Manager Operation tools, Diagnostics and Change Request Management (ChaRM) for various SAP customers.
• Expertise in the usage of SAP Solution Manager Implementation tools like Documentation Assistant, Test Management, Upgrade Assistant, etc.
• Experience in setting up of CTS+ and One Transport Order (OTO) for JAVA Transport Management.
• Strong experience in configuring and maintaining the Transport Management System (STMS), Setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Setup System Monitoring and Central System Administration of SAP systems using Solution Manager & Configuring Maintenance Optimizer.
• Experience in implementing support packages and plug - ins for ABAP systems through SPAM/SAINT and conflict resolutions Transports (CRT).
• Extensively worked on J2EE component Administration - Upgrading JAVA stacks and implementing patches for various JAVA based SAP systems using Software Deployment Manager (SDM) and Java Support Pack Manager (JSPM).
• Expertise in configuring and maintaining the System Landscape Directory (SLD) for various landscapes.
• Sound knowledge of SAP Security, proficient in maintenance of roles and authorizations using PFCG, Central User Administration (CUA) Monitoring, User Tracing, Troubleshooting, SOD/SOX compliance, CATT scripts.
• Performed Database Upgrades from Oracle 8/9i to 10g and Apply interim patches.
• Performed System Sizing of R/3, BW and SCM and using SAP Quick Sizer tool.
• Expertise in CCMS, Client Copy(Local/Export/Import/Remote), scheduling of background jobs, performing Kernel upgrades, applying Patches to the system, Performance tuning, System Refresh, reorganization of table space in database, scheduling Update Statistics, Indexing.
• Have good experience with Spool Administration like configuring printers and troubleshoot spool request, deleting old spool and working with TemSe objects
• Well-versed in administering database servers Oracle 8i.x/ 9i.x,and 10g including database offline backup, online backup, archive logs, Monitoring Database Growth, maintaining tablespaces, reorganization of Database using SAPDBA and BR*TOOLS.
• Daily system health check using SSAA, Analyzing System errors and ABAP dumps.
• Good experience in carrying out design and support to Local Area Network (LAN), WAN, lease lines, ISDN for communication link, and hardware such as hubs, switches, routers as networking hardware.
• Good experience in system monitoring, memory management, performance analysis, workload analysis and load balancing.
• Willingness and ability to quickly adapt to new environments and learn new technologies.
• Excellent communication, interpersonal, problem solving skills and ability to work independently as well as in teams.

TECHNICAL SKILLS

ERP: SAPR/3 4.5B, 4.6B, 4.6C, 4.7, ECC 5.0, ECC 6.0, BW 3.0, 3.5, CRM 4.0/5.0, SRM 4.0, Solution Manager 3.2/4.0/7.0

Operating Systems: UNIX (Solaris, IBM, AIX, HP - UX), Windows 2003/NT/XP.

Languages: C, C++, Java, J2EE, C# .NET, HTML and DHTML

Databases: Oracle 8i/9i/10g, SQL SERVER 2000

Backup Applications: BR* Tools, Tivoli Storage Manager (TSM)

PROFESSIONAL EXPERIENCE

Confidential, Rochester, NY

Sr SAP Basis Consultant

Responsibilities:

• Installed, configured and administrated ECC 6.0 and was responsible for all post installation activities.
• Performed daily health check for Production systems using SSAA(System Administrative Assistant) and various transaction codes such as SM50, SM12, DB01, ST03N, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13.
• Upgrading the Support Packs of both ABAP and JAVA stacks of various SAP systems using SPAM/SAINT and SDM/JSPM.
• Hands on experience working in the administration of Enterprise Portal.
• Installed and configured Solution Manager 4.0/7.0.
• Setup/Configured Solution Manager Diagnostics to setup RCA tools like Workload, Exception, Change and Trace Analysis to facilitate Java Monitoring.
• Installed and configured Wily Introscope 8.0.
• Extensively used Wily Webview & Wily Workstation tools to analyze and fix various performance related issues on SAP Netweaver systems like Enterprise Portal, BI, PI/XI etc.
• Used the Tcodes ST05 and ST12 for ABAP Stacks and the Wily Introscope Transaction Tracer for JAVA Stacks to trigger and analyze Traces for investigating on possible performance issues.
• Analyzed the JAVA thread dumps for memory/performance bottle necks.
• Configured/Setup Early Watch Alert (EWA), Service Level Reporting (SLR), Central System Monitoring, Central System Administration for various SAP systems using SAP Solution Manager.
• Worked with the R/3 Authorization Concept, configuration and use of the Profile Generator, User Master Records, multiple company codes, SUIM reports, Audit Information System & SAP Security utility Programs.
• Created SAP users & assigned roles and Authorizations.
• Worked on JAVA User Administration.

Environment: NW04, NW04S, ECC 6.0, BI 7.0, EP 7.0, Solution Manager4.0/7.0, AIX 5.3, DB2

Confidential, Newtown Square, PA

Sr SAP Basis Consultant

Responsibilities:

• As a SAP Basis Consultant with focus on Solution Manager my primary responsibilities were to Install and Configure Solution Manager 4.0/7.0,Setup EWA and operation tools, Perform Setup of Solution Manager Diagnostics to perform End to End (E2E) Root Cause Analysis of different SAP products like ECC, EP, BI, CRM, PI, MDM, BPC etc for more than 25 SAP Customers in various parts of USA & Mexico.
• Planned Upgrade of R/3 4.7 system to ECC 6.0 system.
• Configured/Setup Early Watch Alert (EWA), Service Level Reporting (SLR), Central System Monitoring, Central System Administration.
• Setup/Configured of ChaRM (Change Request Management), CTS+ and OTO (One Transport Order) for various customers and diverse landscapes.
• Setup of the Solution Manager Service desk for ticket processing.
• Creation and maintenance of projects using Implementation Tools of Solution Manager.
• Setup/Configured Solution Manager Diagnostics to setup RCA tools like Workload, Exception, Change and Trace Analysis to facilitate Java Monitoring.
• Setup/Configured the Wily Introscope Enterprise Manager 7.1/7.2 to monitor Java based components and non-SAP products.
• Trigger and Analyze Thread dumps to determine the Root Cause of Java performance Issues.
• Proficient in the usage of Java administration tools like Visual Admin, Config tool and Netweaver Administrator.
• Worked on performance tuning of various Netweaver products.
• Setup early watch reports for both ABAP and Non-ABAP systems using Solution Manager.
• Performed Knowledge transfer and training for enabling SAP Customers to use E2E Root Cause Analysis based on their requirements.
• Worked as a part of SAP Performance Task Force Team to determine and analyze performance related issues on various Netweaver based products.
• Setting up of System Landscape Directory (SLD) for various landscapes and resolving the issues related to SLD for different SAP customers.
• Provided Recommendations on best practices and sizing in the scope of Solution Manager Operations.
• Extensively used Wilyintroscope to determine the Root Cause of JAVA based performance issues.
• Expertise on troubleshooting all Solution Manager related issues.

Environment: NW04, NW04S, Solution Manager4.0/7.0, BW 3.5, SRM 5.0, CRM 5.0, AIX 5.X, HPUX 11.X, ORACLE 10g

Confidential, Cleveland, OH

SAP Basis/Security Consultant

Responsibilities:

• Installed, configured and administrated ECC6.0 and was responsible for all post installation activities.
• Upgraded CRM 4.0 to CRM 5.0.
• Apply Support Packages, Add-ons, Kernel Upgrades and Hot patches (SPAM/SAINT) and OSS notes implementation.
• Installed and configured Solution Manager 4.0 and performed early watch reports using Solution Manager.
• Configured RFC connection between the systems in the landscape.
• Configured profile Generator (PFCG) and assigned user authorizations, roles and profiles to user ids, setup security for the developers according to Business requirements.
• Creating Clients, Client copy (Local and Remote), deleting clients and assigning logical systems to clients.
• Experienced in creating CATT scripts for User creation, User deletion, role deletion, assignments roles to users etc. (SCAT).
• Good knowledge on System Landscape Directory (SLD), Integration repository.
• User administration using CUA (Central User Administration) and Logon Load balancing.
• As part of Database administration, worked on Backup and Restore using BRTOOLS (BRBACKUP & BRARCHIVE) and Table space administration.
• Configured TMS System landscape and responsible for transporting change requests to all systems in the landscape.
• Configuring and maintenance of the ITS (Internet Transaction Server).
• Involved in Spool Administration for configuring printers and trouble-shooting spool request, deleting old spool jobs and working with TemSe objects.
• Installation and upgrade of SAP GUI on user computers and troubleshooted the issues related to SAP GUI and logon.

Environment: NW04, NW04S, Solution Manager 3.2/4.0, BW 3.5, SRM 5.0, CRM 5.0, HPUX 11.X, ORACLE 10g

Confidential, SantaClara,CA

SAP Basis Consultant

Responsibilities:

• Planned Upgrade of R/3 4.6C system to ECC 5.0 system.
• Installed and maintained a Sandbox environment
• Responsible to load & apply Support Packages, Add-ons, Kernel Upgrades and Hot patches (SPAM/SAINT).
• Configuring STMS and Transport Routes.
• Created SAP users & assigned authorizations, Assisted in handling R/3 Security.
• Installation and configuration of System Landscape Directory.
• Involved in Production planning in SAP APO.
• Perform Client copies, Clients refresh and Client exports.
• Scheduling and monitoring Background Jobs.
• Carried out system refresh.
• Analyzed performance Issues, tuned R/3 buffers, database buffers and shared memory parameters with CCMS reports.
• Supported databases using R/3 administration tools, sapdba, and BR* tools. Responsible for sizing/growth management, backup, recovery, and (alert and performance) monitoring.
• Monitoring the alert log file to see the major changes, events and errors that occur during the running of the Oracle Instance.
• Manage Archive Logs. Monitor Systems for database growth, memory utilization,
• Monitoring the OS related performance problems and doing SAP health checks daily for better performance.
• Created and maintained the operation modes and instances.
• Resolving issues with traces and ABAP Dumps by applying OSS Notes using SNOTE.

Environment: SAP R/3 ECC 5.0, SAP NetWeaver’ 04, WAS 6.40, SAP BW 3.5, Solution Manager 3.2, Oracle 9i, Windows 2003 NT.

Confidential, NC

SAP Basis Consultant

Responsibilities:

• Upgrade of SAP R/3 4.6 to 4.7 Enterprise.
• Installation and upgrade of BW and CRM Systems.
• Installation of ADD-On Components and industry specific components.
• Configure and manage Transport Management System, Application of Hot Packages and SAP notes.
• Created data dictionary tables, views, maintenance dialogs, and customizing data in the IMG.
• Scheduling for Early Watch alert Service and applying the recommendations suggested by SAP, opening R/3 remote connection.
• General administration and 24 X 7 Production Support.
• Client maintenance (Client copy Local/Remote, Client Export/Import).
• Assigning and monitoring operation modes using SM63 and RZ04.

Environment: SAP R/3 4.7, BW 2.1C, APO 3.0, Sun Solaris, Oracle 9i

Confidential, Phoenix, AZ

SAP Basis Administrator

Responsibilities:

• Installation of SAP R/3 4.6B.on NT and UNIX Platform.
• Maintained user authorizations and profiles (PFCG).
• Maintained all instance profiles in development and production systems.
• Scheduled jobs in the background to clean up spool requests, dumps, batch input sessions, background job logs,
• Troubleshooting system problems by analyzing system log, update monitoring, alert monitors, system traces, system dumps and lock entries
• Installation of Hot Patches, CRTS, Add-Ons, Client Copy/Export/Import CCMS activities, TMS, CTS.
• Applied support packages, kernel upgrades, transport tools, and applied OSS notes.
• Performed local client copy, remote client copy, deleting clients and client transports
• Performance monitoring, workload analysis, performance tuning, system monitoring using CCMS
• Analyzing the audit log report at regular intervals with expert mode for security reasons
• Spool administration SAP LPD & Printers configuration.
• Configure and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Backup and Restore using BRBACKUP and BRRESTORE.

Environment: SAP R/3 4.6B, Support Packs, Kernel Upgrades, Oracle 8i / 9i on NT and UNIX.

Confidential

Network and Database administrator

Responsibilities:

• Setting up Windows NT servers and installing Computer Hardware and software
• Maintain and secure the Office LAN network.
• Configure Routers and Manage user accounts.
• Maintain WAN network based on Leased line connectivity.
• Installing and maintaining Oracle database and applying patches.
• Created the database, table spaces, tables, indexes and other database objects.
• Monitor and allocate storage requirements for database objects.
• Partitioning of Tables and indexes.
• Scheduled and managing backups on regular basis.
• Provided quality control and support for production environment.
• Provided database maintenance, resolved technical problems in respect to performance of the database such as tuning SQL statements.

Environment: Windows NT/2000, ORACLE 8i/9i