Summary:

• Total 14 years of experience out of which 11 years in SAP
• More than 6 years in Team Lead/SME Experience
• More than 5 years of Business Analyst
• Extensive experience in working with business for Requirement gathering and Blueprint designs, Functional specifications, Test Plans unit and integration testing , user training.
• Global exposure in various industries likeManufacturing, Pharmaceutical, Hi Tech, Energy, Resource, Utility,
• Experience covers SAP Full life cycle implementation, System upgrade, Production support and Custom Enhancements in SAP SRM 7.0 Ehp 2, 7.0,6.0,5.0 and SAP R/3 versions: 4.6C, 4.7, ECC 5.0 ECC 6.0 and CLM 2.0,7.0 and 9.0
• Experience in managing Data Migration projects Extraction, Data Cleansing and Data Load from Legacy system into SAP
• Experience in evaluating and implementing Enhancement Packs.
• Implemented Change Management and Solution Manager IT process
• Successfully completed multiple SAP SRM Full Life Cycle implementation using ASAP methodology covering Blueprint, Realization, Final Preparation, Go-Live and post Go-Live Support phases
• Preparing Project Proposals and Statement of Work SOW for new Request for Proposals RFPs .
• Managed Project go-live involving multiple stakeholders and Business teams, project closures
• Prepare realistic cost budgets and Timeschedules for SAP projects, including detailed client ready project plans
• Monitor project performance and risk status identify variances to plan escalate to management as appropriate take or suggest corrective action as required.
• Manage communications and expectations with customers at all times.
• Communicate expectations to team members Onsite- Offshore and follow-up to ensure expectations are met.
• Report on project progress to customer and SAP Custom Development management team.
• Ensure all client sign-offs and acceptances are completed successfully.
• Act in a distributed development environment managing work packages across multiple locations.
• Work closely with internal SAP, external partners and customer teams to ensure successful project completion. Handle legal aspects and ensure customer satisfaction.
• Continually enhance existing skills and seek new areas for personal development.
• Good team player with the ability to work in a fast paced sensitive and secured environment.
• Outstanding communication skills written and verbal with extensive experience in customer service as well as ability to identify and enhance client relationships.
• Good understanding with developers by creating detail Functional and Technical Specs covering major test scenarios and conducting user training sessions.
• Extensively worked on designs for Reports, Interfaces, Conversions, Enhancements and Forms Adobe, Smart forms and Sap Scripts
• Preparing and Analyzing Business Process diagrams using Visio and recommending Process improvements
• Experience in data conversions and data upload in to SAP from different legacy systems using LSMW , BDC and Experience in data scrambling tools for sensitive SAP SRM data
• Experiences in testing tool such as Mercury/HP Test Director/ Quality Center.
• Conducted training for business, end users and technical consultants in SAP SRM and MM

Technical Skills:

SAP versions : SAP SRM 7.00 Ehp2, 7.0, 6.0, 5.0, 4.0 and 3.0 Classic and Extended

SAP R/3 Versions 4.5, 4.6B, 4.6C, 4.7, ECC 5.0, ECC 6.0

CLM 2.0,7.0 and 9.0

SAP Modules : SAP SRM, SAP MM, SAP CLM and SAP SNC

Methodology : ASAP, Agile

SAP R/3 Tools :Adobe/PDF Forms, LSMW, Reports, Data Dictionary, SAP Trace, ALE, IDOC

General Tools : Visio, MS Office Word, Excel, PowerPoint , Documentum, Infra, Remedy,

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Professional Summary:

Confidential

Role : SAP- ETE Track Manager

SAP Project Lead Responsibilities

• Creating and analyzing project deliverable templates and standards
• Core member in Technical Upgrade from 7.0 to 7.02
• Ensuring Project Baselines Scope, Cost, Schedule-SLA are in Control
• Primary Point of Contact to the Business and the Client for all Incidents, Enhancement and SRM and MM Projects.
• Managing Onsite and Offshore team deliverables
• Coordinating with IT and other business stakeholders to ensure smooth and on-time delivery of the Projects
• Getting formal Approvals from Business on all Project stages.
• Identify SAP solution possibilities and discuss with business users
• Coordinating Daily team meeting with onsite cross SAP Team leads for getting status updates in individual tracks and checking cross team dependencies
• Coordinating Monthly meeting with IT leads for presenting monthly efforts in individual tracks
• Ensuring timely Onboarding of Team resources as per project requirement

Confidential

ETE Track Manager

Responsibilities Deliverables

• Responsible for identifying the various enhancements, defects in implementation across the modules Self Service Procurement ,Contract Life Management Purchasing Management PM , Inventory Management IM , Sourcing , Supplier Network Collaboration
• Organize and facilitate problem-solving discussions with the client, internal operations team, and Delivery managers to resolve issues requiring a focused approach to maintain project continuity.
• Performed configuration work as needed to support new and existing functionality
• Involved in prioritizing and delivering ETE business requests for changes to our systems.
• Responsible for drafting the Conceptual design and the detailed Design documents.
• Review of Current business processes and provide recommendations
• Responsible for engaging business stakeholders within San Disk Engr to Exectuion group and ensuring the systems they use to manage their processes are meeting their needs.
• Work with the user community to determine the best solution to help resolve customer problems and satisfy customer requirements
• Managed the functional deliverables of the SDLC process flows, requirements, functional designs, etc. and
• Collaborate Quality assurance team to develop and test significant new functionality and enhancements
• Perform integration testing work as necessary to insure that new functionality or enhancements do not adversely affect existing functionality
• Ensure knowledge transfer to functional analysts as necessary to increase their understanding and utilization of the SAP systems and applications
• Review all design work and integration testing protocols, change control procedures, uses standards, procedures, and practices in performing required work.
• Assist in the technical preparation of Business Process Procedures, Test Scenarios, End-user documentation and User manuals.

Confidential

Role : SAP Track Lead PTP

Version : SAP SRM 7.0 AND ECC 6.0

• IMS plays a central role in advancing global healthcare revealing the insights within the most comprehensive market intelligence available. We are the gold standard in pharmaceutical and healthcare market intelligence, relied on by virtually all of the world's largest pharmaceutical and biotech companies along with government agencies, policymakers, researchers and financial analysts around the globe.
• IMS US implemented SRM7.0 with extended classic scenario in the first phase of the project which went live in Oct 2010 and subsequent rollouts in Europe across 5 countries Japan. Also part of the stabilization and support for ongoing Change Requests for US and other geographies being carried out in the recent months.

SAP Track Lead Responsibilities:

• Documented the business blueprint, design and gap analysis phase based in client locations in London, Paris, Milan, Madrid, Frankfurt Tokyo IMS offices.
• Design the entire Process controlled workflow BRF ,Org Structure Set up delegation of authority and cost center ownership in SRM 7.0
• Designed the flow for custom enhancement for automatic US, Europe, Japan tax determination.
• Design supplier replication to backend system.
• Design Supplier Catalogue integration process and XML integration of electronic exchange of documents.
• Spearheaded the blue-print, design, testing and go-live of custom repositories with hands-on development.
• Create/Execute test Cases for procure to pay cycles
• Train super users and trainers in SRM 7.0 application
• Meeting with senior management and providing status updates on weekly basis to Key stakeholders
• Presented SLA models to PMO team and implemented at Client site for SAP systems
• Working very closely with Business team on new initiatives
• Working closely with IT team members and managing their work load
• Prioritizing Change Request with Business Team
• Responsible for change management process for SAP Team
• Responsible for coordinating changes between multiple project teams
• Responsible for designing test strategies for SAP projects including test scripts and test plans

Confidential

Role : SAP Lead Consultant

Project :Support and Roll outs

Version : SAP-SRM MM and MDM

• Working in Production support team for incident ,Change and Problem management Level 2 and Level 3
• Involved in Service Manager 7 testing activities. SM7 tool is the support tool
• Involved in Support improving Model
• Involved in Operational Support model with daily activities and Monitoring SLA
• Coordinating with Cross Functional Team leads for Grey area Tickets resolution
• Workload balancing between team members.
• Internal training planning for team members skills enhancement
• Actively involved in business process improvement and having biweekly All country meetings
• Closely working with multiple vendor model for the same client .
• Handling of Critical and High issues during support
• Execution of Project Plan of Support Project
• Escalation handling
• Solution Manager documentation
• Coordinating with project teams for the new releases, plans any major business changes are being implemented
• Providing Hyper care /Nursery Support activities after each rollout.

Confidential

Role : SAP SRM SENIOR CONSULTANT

Version : SAP-SRM 6.0 Classic Scenario

• Provide 2nd level Support to via Peregrine tool by picking up the incident tickets and resolve the same in the agreed SLA
• Interact with the most of the time with Key users to get more information as on need basis to resolve the issue
• Monitor, Investigate and resolve incidents
• Invoke Change Control process for Bug fixing or unusual behavior of the system and Problem Management if necessary
• Liaise with the customer to agree closure of an incident
• Test the scenarios in the development system whenever necessary
• Routine maintenance, debugging of issues.
• Data replication, customization changes etc.
• Providing supports for new countries Russia after go live
• Review project documents - ensure adherence to quality, development procedures and documentation standards
• Metrics Collection, analysis and Usage
• Resolve incidents related to applications and support activities as per the agreed SLA
• Maintenance of project documents including control of documents and quality records
• Unit testing and recording of test results Study existing customizations

Confidential

Role : SAP Team Lead -PTP

Project : SAP rollout/Support

Version : SAP-SRM 5.0 Extended classic Scenario, CCM 2.0 and LAC2.0

• Writing the functional specifications for Shopping Cart, Purchase Order Approval Process, Custom Sourcing Requirements, Cost Savings Acknowledgement requirements.
• Configuration of Tax in SRM for North America and Global regions and implementing custom solution for tax calculation.
• Extensively designing solutions using the BadI for various validations at shopping cart, PO and Contract creation as per customer requirements.
• Custom enhancement program for attribute updates for employees based on the location.
• Created New Business partner and downloaded vendor data to Enterprise Buyer from R/3 and Integration with Organizational Management.
• Punch-out Catalogs for Corporate Express, Lyreco and Asia EC specific to regions.
• Mater Data Setup for various regions specific Internal Catalogues for Global Rollout in CCM 2.0
• Integrated Sourcing application with the Bidding Engine, Auction Engine and Contract Management.
• Implemented various OSS notes for issues in SRM.
• Designed the specifications for the Technical Team and coordinating the New Developments on shore and offshore model.
• Writing the test scripts for Functional Unit Testing and End to End Integration Testing.
• Preparing the cutover strategy, conversions and client building for various phases of implementation.
• Preparing Training documents and Job aids for end users.
• Scheduled Reports / Background Jobs for synchronization of data from Backend.
• Working in tandem with various Cross Functional Teams in Procurement, Logistics, Finance and Master Data Management.

Confidential

Role : SAP Consultant

Version : SAP-SRM 5.0 Extended classic Scenario/Classic Scenario

• Involved in BEBOP-Spain roll out activities my task includes
• Analyze the issue
• Checking System Design
• Educate the Client
• Make awareness of the issue
• Conducting training sessions on routine issues
• Provide 2nd level Support to Whole of Asia Pacific Market via Remedy tool by picking up the incident tickets and resolve the same in the agreed SLA
• Interact with the users to get more information as on need basis
• Monitor, Investigate and resolve incidents
• Invoke Change Control process and Problem Management if necessary
• Liaise with the customer to agree closure of an incident
• Test the scenarios in the development system whenever necessary
• Routine maintenance, debugging of issues.
• Data replication, customization changes etc.
• Roll out supports for new countries like Spain Italy
• Review project documents - ensure adherence to quality, development procedures and documentation standards
• Metrics Collection, analysis and Usage
• Resolve incidents related to applications and support activities as per the agreed SLA
• Maintenance of project documents including control of documents and quality records
• Unit testing and recording of test results Study existing customizations

Confidential

Role : Sr. SAP Consultant / Team lead

Project : Global Business Integration Project

Version : SAP MM and SRM

• Provide solution to help requests/tickets using client's help request systems, application support processes,
• Manage system transport management using tools like Symmetry.
• Create test script using Siamese and carryout UAT
• Create system documentation using RW Info-pack.
• Task management using NVINFO applications
• Awareness of SOXs
• SRM Scenarios Indirect procurement Sourcing cycle
• Interaction with business teams understanding business processes.
• Setting up SRM server configuration, Org structure
• Setting up SAP R/3 document types output types
• Attend Client meetings and update status to team
• Interact with the users to get more information as on need basis
• Monitor, Investigate and resolve incidents
• Liaise with the customer to agree closure of an incident

Confidential

Role : SAP Business Analyst

Project : SAP Application Support

Version : SAP 4.6c and SRM 3.0

Contribution:

• To provide optimal quality support.
• Handling of Highly Business Impacted Calls Resolution with measured SLA.
• Adhered to master data modification, configuration, and interface evaluation, transactional data analysis to achieve highest client's satisfaction.
• Settings for Purchase Pricing and conditions.
• Creating Organizational Structure, Configuring for Master data, Articles Types, Merchandise Categories, Assortment and Listing.
• Deliveries to Distribution Centre
• Process included PR, RFQ, PO, Shipping Notification, GR, IV, and Subsequent Settlement.
• Creation of functional Spec for MM related Enhancement work
• Creation of ABAP Query as per client's requirement.
• Knowledge of OSS Note Application
• SRM-EBP
• Creating Business Process Documents.
• Defining Backend System and RFC destination.
• Replicating Materials from backend System R/3 .
• Creating Product Categories in EBP system and replicating the same from backend system and setting backend systems for Product Categories.
• Using the existing Vendors from backend system by replicating them in EBP system.
• Defining Catalogues for creating Shopping Carts
• Maintaining Organization Structure for Purchase Organizations, Purchase Groups, User
• Departments and maintaining Users and their attributes.
• Unit and FAT testing for above and integration Testing with backend system

Confidential

Role : SAP Coordinator

Project : SAP Implementation and Support

Version : SAP 4.6B MM and PS

Contribution:

• SAP MM Module Implementation AS-IS study, TO-BE Documents, GAP,Analysis, GAP Bridging
• Configuration of Organizational Structure.
• Configuration of Master Records like Material Vendor.
• Configuration of Complete Purchasing Types.
• Configuration of Complete Inventory Management.
• Involved in Release Strategy, Pricing Material Valuation.
• Procurement in STO, Services Sub-Contracting.
• Testing of Z transaction Uploading of data.
• Worked in realization Phase.
• Vendor Evaluation, Batch Management.
• Configuration of Physical Inventory Documents.
• Cross Application Involvement
• Batch management including Characteristics
• Developed several reports with standard query
• Prepared Tech-Specs for complicated reports.
• Data Loading , Batch Jobs Running
• Perform Post implementation Enhancement support activities
• Creation of New Plants locations
• Preparing functional specification for developing additional reports.
• Providing the application support to the MM users Trouble shooting Work.
• Clearance for Blockages.
• Cumulative PID from all plants. Quarterly PIDS of all Project Plants
• PO Creation SES Preparation.
• Reports Preparation.

Confidential

Role : Erection Engineer

Project : Installation, QA and Procurement

• Erection and commissioning of Wind Energy Converter
• Transportation of Heavy Eqpts at hilly region,
• Safety maintenance at site
• Material indenting for project. Inventory Maintenance
• Contract Negotiations
• Tools Requirement Planning for New Project
• Contractors Vendors Assessment.
• Materials Planning, External Service procurement like Cranes, Trailers
• Motivating the team Members
• Customer handling

Confidential

Role : Trainee Engineer

Project : Bellary Power project Installation and Procurement

• Erection and commissioning of Boilers.
• Fabrication, erection testing of Storage Tanks.
• Material indenting for site.
• In charge for complete cooling tower erection
• Various quality inspections
• Materials Planning Availability checks on weekly Basis.
• Layout Preparation.
• Consumables Material Testing Before Usage