SUMMARY

• Having around 9 years of experience as a SAP Technical Consultant. Out of which got around 5 years of experience as a SAP CRM Technical Consultant, around 2 years of experience as a UI5 and Fiori GATEWAY ODATA Consultant and worked as an ABAP/HCM consultant for 2 years. My entire experience includes a very good Functional exposure along with strong Technical skills. I am a good team player with an excellent Technical, Functional and interpersonal skills. Having positive work attitude and self motivated to work independently and as well as in team.
• Experience on SAP UI5 screen elements and various controllers like Simple Controllers, Complex controllers, Values Holders, UX3 Controllers and various Layouts in building front end User Interfaces for web applications.
• Expertise on Java Script, JQuery, Ajax and MVC developments especially with respect to SAP UI5.
• Worked on HTML5 and CSS Properties supporting UI5 developments.
• Worked on types of views like Java script Views, JSon Views, HTML and XML views.
• Expertise in debugging SAP UI5 screens and Net Weaver Gateway Services
• Created OData services and worked on OData services performing CRUD(Create, Read, Update and Delete) operations to handle/validate backend data and use it to display on the UI5.
• Worked on OData integration with different types of models like JSON, XML and OData models
• Experience on Transactional, Analytical and Fact Sheet Apps of FIORI and performed custom Extensions on them.
• Customized SAP FIORI Launch pad and application login screen. Working exposure on SAP Mobile platform.
• Technical Consultant in SAP CRM with experience in version CRM 7.0 EHP1.
• Extensively worked on SAP CRM Web UI Component Enhancements, CRM UI Framework, One Order Framework, CRM BSP Component Workbench, BOL/GenIL programming.
• Extensively worked on CRM Marketing, Sales, Service, Interaction Center Web - UI developments.
• Extensively worked on CRM Web UI enhancements using Business Object Layer (BOL), Generic Interaction Layer (GENIL) and Web UI enhancement framework.
• Well experienced on One Order Framework, Rapid Applications, and AET tool.
• Extensively worked on CRM Events for handling Opportunities, Activities and Tasks and good understanding of BRF+.
• Worked on creating different types of Views, Value Helps and Dropdowns for the custom fields created.
• Worked on Factsheet and Guided Procedures in the interaction centre.
• Extensively worked on creating different types of custom Views and displaying them on OVP.
• Customization of Navigation Structure for facilitation of moving to custom Views or View sets.
• Experience in working Middle Wear developments, including creating new BDOC and debugging and monitoring Queues.
• Exposure of Base Customization and other functional modules like Marketing, Sales, and Service and Interaction modules.
• Technical Consultant in ABAP/4 Workbench with experience in ECC 6.0.
• Extensively worked on ABAP Workbench, Interactive Reports, ALV, LSMW, DDIC (Data Dictionary) and ABAP FRICEW.
• Good experience in Interface Programming and ABAP Object Oriented programming (OOPS Concept).
• Worked on BADI, User Exits, IDOC, ALE and BAPIs.
• Involved in implementing common development processes and procedures.
• Worked on Functional and Technical Specifications and taken the full responsibility of the delivery at client locations.
• Extensively experience in Implementation projects. Strong analytical and problem solving skills and interpersonal & communication skills.

TECHNICAL SKILLS

ERP: ECC 6.0, CRM 6.0, 7.0, EHP 1, EHP 2

UI5: 1.10, 1.24, 1.26, 1.28

Fiori: X1 1.0

Web IDE: 1.12

Net Weaver: 7.4, Net weaver Gateway 2.0

Languages: ABAP/4, Java Script

Operating Systems: Windows 98, NT, XP.

Data Base: Oracle, HANA.

PROFESSIONAL EXPERIENCE

Confidential, East Hanover, NJ

Fiori/OData/UI5/CRM Technical Consultant

Responsibilities:

• Analyzed the Functional requirements from business team and created Technical Specifications.
• Designing the RICEF objects, reviewing and testing the developments, planning cutover activities
• Worked on Development, Unit test plan preparation and Unit testing of the Objects following the Project standards
• Performed impact analysis on requests and assist with estimates and participated in development.
• Involved in POC for designing and performing UI5, Gateway Odata and Fiori operations as per the client requirement.List of Few Technical Developments in CRM:
• Link the Campaign to Opportunity and view the Campaign details on the header of the Opportunity along with adding additional custom fields on the Opportunity.
• Creating Opportunities and Tasks from Campaign which are released based on the objective type. While copying from Campaign, the ‘Notes’ data and custom data should be copied over to respective Opportunity and Task. And in the copied Opportunity and Task the Campaign should maintained.
• Collect the list of Customers from CRM system through Mail Forms via Campaign and provide the data to third party for executing Non-email Forms.
• Add a custom checkbox field ‘Rapid Draft’ on the Trade Event and enable it to mark if the customer or customer plan belongs to Canada.
• Outbound Interface to extract all the ‘Rapid Draft’ enabled payments and send to Chexus system.
• Inbound interface to load data into CRM by creating Task/Activity with employee responsible as a sales rep or sales manager based on the Postal code provided. And then send out the Task content as an E-mail to the sales manager.
• Extract the Payment amount from payment table and prepare a Payment control report.
• Extract the Settlement amount from settlement table and prepare TPM settlement report.List of Few Technical Developments in UI5 and Fiori:
• Worked on fetching Opportunity details from CRM system and displaying them on the front end UI5 using Spilt Controllers.
• Performed the CRUD operations to store the Activities of the Customers in to the CRM system and integrated oData to front end on UI5.
• Enhanced and deployed Shopping Cart Fiori App as per the custom requirement.
• Get Pending work item list for Manager and Approved/Rejected item list for Employee based on the Service (ESS/MSS)called by Manager or Employee where work item list contains User name, type, Submit Date, Status, Owner from HCM in Odata and display on UI5.
• Designed and developed a custom Mobile application with respective mobile libraries and controls as per the custom requirement
• Developed and deployed various Fiori applications including HR applications, CRM applications, Sales and Purchase orders into production.

Environment: UI 5, Fiori X1 1.0, Web IDE 1.12, SAP CRM 7.0 EhP1, ECC 6.0

Confidential, Chicago, IL

CRM Techno Functional/UI5 Consultant.

Responsibilities:

• Designing the RICEF objects, reviewing and testing the developments, planning cutover activities and monitoring cutover activities.
• Developed complex CRM objects using Genil, BOL, One order, Web service, UI Framework, AET
• Supported integration testing and production discrepancies by timely co-coordinating with offshore team resources.
• Worked on Web-UI enhancements, custom search helps, navigation, hyperlinks, and drop down lists, component enhancements, custom components, custom views, and custom pop-ups.List of Few Technical Developments in CRM:
• Created custom BDOC to populate BOM details from ECC to CRM
• Enhanced Cross Category Transfers by adding the non-mandatory Product Category field which displays the Product Category value of Source and Target Fund respectively in order to make Budget Postings.
• Enhanced the Budget Posting report with additional ‘Product Category’ field and then performed the Product Category level budget postings in the backend irrespective of Fund level posting.
• Closing / Cancelling the Trade Events and Customer Plans depending on the respective documents’ Statuses.
• Set all the Tactics status to ‘Closed’ and the rebate agreement to ‘To be settled’ of the executed Trade Events under the Planning assignment block.List of Few Technical Developments in UI5 and Fiori:
• Validations to do Post operation and display Information on UI5 for the backend data.
• Data binding to the UI5 controls from oData Services for the CRM backend data.
• Integrated deep entity services from oData Services with UI5.
• Designed and developed UI5 applications using various layout and Controllers like UX3 and simple controllers
• As part of POC, analyzed and tested Fiori Transactional, Factsheet and Analytical Apps and then enhanced as per the custom requirement.

Environment: UI 5 1.24, Fiori X1 1.0, Eclipse, SAP CRM 7.0 EhP1, ECC 6.0

Confidential, Newyork City, NY

CRM Technical Developer

Responsibilities:

• Analyzed the Functional requirements from business team and created Technical Specifications.
• Designing the RICEF objects, reviewing and testing the developments, planning cutover activities
• And monitoring cutover activities
• Worked on Development, Unit test plan preparation and Unit testing of the Objects following the Project standards
• Performed impact analysis on requests and assist with estimates and participated in developmentList of Few Technical Developments in CRM:
• Developed a Guided Procedure to view device History, Service Request creation/history, Guided Procedure options, Complaints, Payment Card Options of Interaction Center.
• On creating a Service Request for the device, navigate to the Options step in the guided procedure, where add the Initiate Warranty Claim radio button as one of the option, and once it is selected, display the Warranty types such as Base Warranty, 2nd year Coverage and ADH warranty
• Display the Entitlement Check button, when the user selects 2nd year Coverage or ADH Warranty apart from the Base Warranty.
• Created drop down with the Reason Codes based on the Warranty type selected.
• Created Replacements in the options, on selecting the replacement the types of it like Replacement of Accessories, Damage in Transit etc are created. Based on the Sales Group and distribution channel of the device order performed whether the Immediate Replacement of the device can be done or not.
• Disabled the Rapid Replacement option in Options view of Guided Procedure When Rapid Replacement is already done for Device.
• Added the Serial number of device in the Items view once the item is populated in CRM Complaint
• Developed Account Fact sheet of the corresponding Customers in the Interaction Center.

Confidential

CRM Technical Consultant

Responsibilities:

• Designing the RICEF objects, reviewing and testing the developments.
• Prepared Technical specifications, Unit test documents.
• Developed CRM objects using Genil, BOL, One order, Web service, UI Framework, AET.
• Displayed the Account documentation text from ECC to CRM Web UI ‘Notes’ of the each Account’s item list
• Inbound Interface to load/update employee details using IDOC message type CRMIF PARTNER SAVE through BDBG.
• Addition of customer fields in the Financial customer care’s business partner open item list for Agents maintaining customer information.

Confidential

CRM Functional Support Analyst.

Responsibilities:

• Analyzed the Functional requirements from Onsite team and created Technical Specifications.
• Worked on Development, Unit test plan preparation and Unit testing of the Objects following the Project standards.
• Understanding and following the quality and development processes prescribed by Project standards.
• Worked on Financial related developments
• A new custom field ‘Dealer Id’ created on the BP master data in CRM to store the Dealer ID using AET (BP HEAD).
• Added a custom field ‘Country of Origin’ at Sales Order item (BT131I SLS) data.
• Created a new field ‘AGE’ in the Employee details assignment block in the Employee overview page (BP EMPL).

Confidential

CRM Technical consultant

Responsibilities:

• Analyzed the Functional requirements from Onsite team and created Technical Specifications.
• Worked on Development, Unit test plan preparation and Unit testing of the Objects following the Project standards.
• Understanding and following the quality and development processes prescribed by Project standards.
• Function module to get the Product texts in the country specific language for the given Products in the system.
• Function module to get the Sales organization of CRM for the corresponding ERP sales organization.
• Function module to get the Business Partner address details for the given Business Partner.
• Function module to convert currency from Euro format to US format.

Confidential

ABAP/HR ABAP

Responsibilities:

• Analyzed the Functional requirements from Onsite team and created Technical Specifications.
• Worked on Development and Unit testing of the Objects following the Project standards.
• Understanding and following the quality and development processes prescribed by Project standards.List of Few Technical Developments in HR ABAP:
• Adding of additional Position attributes with functionality to Custom Infotype to track and report for Position Management.
• Created a Custom Infotype which enables client to store additional attributes of the job information which supports the employment process.
• Uploading Employees’ Address details into SAP R/3 through its corresponding Infotype.

Confidential

CRM Technical consultant.

Responsibilities:

• Worked on Development, Unit test plan preparation and Unit testing of the Objects following the Project standards.List of Few Technical Developments in ABAP:
• Printed labels for Putaway which are printed in the warehouse during goods receipt of TU/Inbound delivery.
• Modified standard include for Declining Demand forecast model to change the start point of the exponential forecast curve.
• Enhanced the standard include for AMS Trend Test Improvement to forecast future product locations.
• Migrated Mass Upload seasonal coefficient Profiles to maintain set of seasonal coefficient for Winter's forecast model.