SAP BASIS TECHNICAL TEAM LEAD
II. Professional Experience
Sap basis - Confidential Maintaining systems for small to medium sized international clients who require uninterrupted access to production systems. This includes managing multiple client SAP systems hosted within a variety of applications and operating systems most are on virtualized environments that include HP-UX, AIX and VMWARE-VSPHERE . Mentoring a staff of three Basis administrators on daily management practices including housekeeping tasks and researching system issues . Other tasks include performing performance analysis, researching issues, and assisting with the loading of large data sets and code/customization transport cutovers. Currently installating ECC and Business Objects servers for a local client.
SAP Basis - Technical Analyst, Confidential
Member of a seven member Basis administration team that managed a 90 plus system SAP landscape that included SRM including SUS and LAC , PI, ECC, BW, EP, SRM-MDM, GRC, Vertex, ReadSoft, BOBJ, HANA and NWDI. Upgraded SRM from 5.5 to 7.0. Responsible for transports utilizing both CTS and NWDI , SAP Note implementations, system monitoring, system refreshes, upgrades, and application/testing of service packs. Interacted with performance teams in sizing systems prior to go-lives that included anywhere from 500 to 4000 new users. Assisted in the setup of centralized monitoring through Solution Manager 7.0 and created standardized daily/weekly checklists. Split and then upgraded a dual-stack BW 7.0 system to 7.3 and assisted in the migration from Oracle 11 to HANA DB. Upgraded the internal portal this provided front end reporting to SRM, ECC, and BW/BEX from 7.00 to 7.30. Assisting with the incorporation of upgraded applications ECC 7.00 Ehp5 and SRM 7.01 into both the internal and external portals.
SAP Basis Lead, Confidential
Created initial process for refreshing QAS from PRD utilizing RMAN copies. Completed a heterogeneous migration of two remote systems from Solaris 9 to AIX 5.3 completed by copying files from Sweden to a local data center in Colorado . Completed the migration of four local systems from old IBM branded SAN to new NetApp SAN. Updated Solution Manager to Enhancement Pack 1 and configured the use of centralized CCMS alerting, Early Watch reporting, standard SLD updates via RZ70, and remote system administration. Standardized system profiles across two separate ERP landscapes to better identify performance issues and established procedures for monitoring systems and managing system copies/migrations.
SAP BASIS CONSULTANT, Confidential
- Internal Basis administrator assisting in the development of client support programs and the setup of SAP ECC systems used for remote training sessions. Was responsible for system security and expanding the internal infrastructure to meet future client support requirements. Worked with a client to migrate systems to new servers in an effort to resolve performance issues. Confidential
- Responsible for all Basis administration management tasks in a four landscape SAP environment that included ECC 6.0, BI 7.0, XI, and Enterprise Portal. Daily duties included the monitoring of systems via Solution Manager 4.0, application of support packs, import of transports, and administration of user/role authorizations. Utilized ASAP testing scenarios for the accounting department prior to the application of support packs into production. Generated all SAP sourced reports for Sarbanes-Oxley auditors. Acted as a mentor to a StarTek IT staff member who took over all Basis administration tasks.
SAP BASIS ADMINISTRATOR/SYSTEM ANALYST, Confidential
Transitioned SAP R/3 installations into both a SAN and VMWare based environment. Coordinated system administration of SAP/non-SAP systems among a three member team. Incorporated project management software to control upcoming implementations which includes both Solution Manager and ERP 2005 . Improved data consistency among systems by implementing homogenous system copies utilizing MAX DB backups. Installed Gold Client software to further improve data validation testing in the QA environments.
SAP CONSULTANT TO HERITAGE PROPANE, Confidential
Was responsible for the initial installation and setup of SAP R/3 4.7 and BW 3.5. This included the ordering of servers, installation of the server software in this case RedHat 2.1 , and coordinating with SAP America on the install of the SAP application servers. Brought SAP and server based authorizations into compliance with Sarbanes-Oxley requirements coordinated with internal auditors . Installed and upgraded SAP systems Central Instances, Application Servers, ITS servers, SAProuters, SAPGUI installs on RedHat Linux. Managed the initial hardware/server sizing project. Set up ALE-IDOC master data transfers between systems. Completed multiple in-place upgrades of SAPDB 7.3 to MAXDB 7.5. Established quarterly upgrade cycles for service packs and SAP kernels. Setup 25 VPN connections to locations throughout North America. Created error-free Nullsoft based installer for a cash management Java program installed by over 300 remote retail sites. Developed edit screens in Java for a country-wide wholesale order distribution application.
Developed standardized web usage reporting using WebTrends. Reduced number of support calls by creating web-based customer reports order status, order history . Coldfusion applications: shopping cart framework to catch incomplete orders, e-mail generator using in-house FoxPro databases, customer web usage tracking system developed outside of WebTrends , order tracking report with a link to the UPS site for delivery information. ASP applications: training scheduling program for classes held at locations across the country, credit card donation verification process for 'Women Helping Others' charitable foundation.