Professional summary

• Technically sophisticated and dedicated professional with 11 years' experience in the management of full SDLC, working effectively with all levels of management to satisfy project/productivity requirements.
• Understanding strategic priorities and implementing effective solutions that support business priorities think strategically and deliver tactically
• Experience working on SAP FI/CO, MS Dynamics Solomon Integration with other modules and also in Master Data Synchronization and Maintenance.
• Motivated, Energetic and Adaptive Team player with great interpersonal and communication skills.
• Experience across Media, Healthcare, Theme Parks, and Power Water verticals.
• Experience with Full Cycle Implementation as a Project Manager and multiple projects and roll out of various web based and application based systems.
• Project Management skills including scope management, capacity planning, and project scheduling and tracking documents.
• Strong Communication skills, Executive presentation skills, and ability to communicate with all levels.
• Experience managing IT Data Integration/Data Warehousing programs and projects.
• Skilled with Microsoft Office Tools Agile, Waterfall, Iterative project methodologies.
• Proven change leader - effectively engage and partner with cross-functional teams to deliver solutions
• Excellent understanding of Financial Management, Financial Forecasting, Financial Accounting, Source to Pay, Record to Report, Cash Applications, Logistics, Supply Chain operations
• Gold Medalist Management Graduate at University Level.
• Experience Summary
• Engaged and built long term valued relationship with client executive's CXOs/ VP/ Director/ Sr. Managers, Vendor and Procurement Managers.
• Has primary responsibility of an onsite Project Manager also establishing and managing client relationship with key decision makers by establishing and building trust and by understanding client's overall business goals.
• Experience in leading multiple projects and cross functional teams i.e Logistics, Accounts Payable, Accounts receivable, Finance, Contracts, Production, and Sourcing Sales.
• Experience in driving Green Field and Upgrade Projects, Business Process Re engineering, Blue Printing requirement, Configuration, Testing Delivered Projects within budget and on time and with high level of quality.
• Maximized ROI through efficient management of Risks, Budget, Resource and Schedule. Experienced Project Manager committed to maintaining cutting edge technical skills and up to date industry knowledge.

Skills

• SDLC, Software Testing Procedure Development
• Negotiation Business Process Management
• Logistics Management Strategic Planning
• Project planning and development Six Sigma Certification
• Solutioning- Blue Print Documentation Multisite Operations
• Vendor Management Business Process Reengineering
• Workflow Solutions Forecasting Budgeting
• Influencing Delegating Conflict resolution

Work History

Confidential

Project Manager

• Participating in planning, analyzing, documenting and testing programs, writing functional specifications, process models, test strategies, test cases, system requirement specifications, documentations and flow charts according to the client demands for complex business policies and procedures in diversified.
• Developed and managed project documentation including plans, schedules by conducting interviews, workshops and brainstorming sessions.
• Participated with the executive team for Budget Planning, Project Scheduling and for implementation of project deliverables.
• Involved with the management of Blueprint Analysis for the project kick off.
• Managed relationships with partners, third party vendors and supplier's negotiation.
• Integrating plan with master PMO schedule and setting up metrics to monitor progress, ensure timely completion, and determine readiness.
• Prepared comprehensive Cutover Plan, including data loads, transports, configuration, security, production support, and business readiness tasks.
• Analyzed and processed the project experiences best/worst practice . Worked on the end user presentation for the project kick off.
• Took the brunt of any failure or shortcomings and provided a 'work around' till the issue is resolved
• Created a 'Lessons Learned Archive' for the BU for future guidelines of similar projects
• Liaise with project stakeholders on an ongoing basis.
• Communicated effectively with the user groups as well as Senior Executives up to the SVP level and provide a tailored service to the exclusive group of users.
• Conducted weekly project meetings to assess risks, quality and timing concerns and prepared reports. Facilitated post implementation review process and documented the lessons learned.
• Delegated the responsibilities to team leads in Testing, Development, and documentation team for on time delivery of the assigned tasks.
• Enabled a central point of communication during project life cycle.
• Identified and Managed project issues, changes and risks.
• Create training plan and conduct Business Process Improvement trainings and awareness sessions.
• Identified stakeholders, their communication needs and analyzed the influence to the project Design, document and implemented policies and procedures for business optimization.
• Analyzed the ticket tracking system and suggested the modification to enhance the capability for bug traceability and reporting purposes.
• Worked on a Statement of Work analysis with the Vendor selections for IT Project relating to SAP Taking daily SCRUM and progress meetings with all the teams and update the MS Projects.
• Standardization of the business processes across different poles product lines Testing Signoff of the process flows and legacy system transition.
• User Training on the processes and assistance in developing End User Document Assisted in defining Cost Center and profit center Hierarchy for Canada in conjunction with the business users.
• Been a change leader - effectively engaged and partnered with cross-functional teams to deliver solutions
• Established processes tools for Spend Reporting, Profitability Reporting, P L Analysis, Balance Sheet Reporting
• Designed solutions for profitability reporting of their Mobility and Onsite solutions Product

Environments: SharePoint, HPQC, XML, Java, SDLC, Change Management, MS Suite, Business Analysis, MS Projects, Waterfall, SAP, Salesforce, Compass, GE Workflow.

Confidential

Project Manager

• Analyzed current state business process analysis, gap analysis, analyzed and reviewed all processes, user procedures and system requirements Taking daily SCRUM and progress meetings with all the teams and update the MS Projects.
• Direct and manage project development from conception, solution design, development, testing and deployment.
• Liaise with project stakeholders on an ongoing basis. Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• Hands on experience with Cost Management, Resource Planning, Cost Estimating, cost budgeting and cost control.
• Implemented solutions for Financial Management, General Ledger, Accounts Receivable and Reconciliation.
• Map Product Cost process flows to depict actual flow of costs into the different GL Accounts. Provide ongoing support and training Working with business users on training and fixing the process issues.
• Monitored and authorize releases to various non production environments and ensure quality of product through process and productivity improvements.
• Root Cause Analysis for all the significant deviations in the project

Environments: SharePoint, SDLC, Change Management, MS Suite, Business Analysis, MS Projects, Waterfall, Oracle, GE Workflow.

Confidential

rProject Manager

• Hosted requirements gathering sessions with business partners and produced BRD's for reconciliation projects.
• Defined project objectives for various reconciliation automation projects.
• Responsible for analyzing project, tracking and escalating issues, and presenting status to senior management.
• Managed testing and quality assurance results including metrics reporting to management.
• Worked closely with the management team and development staff throughout the software development life cycle SDLC to resolve scope.
• Developed and maintained project plans. Reported project status to Senior Management on a regular basis.
• Communicated Risks and Issues to Stakeholders and Senior Management.
• Hosted weekly working group status sessions reporting project progress, as well as Mitigated Risks and both outstanding and resolved Issues.
• Managed Task prioritization and timelines, responsible for tracking and resolution of requested enhancements and defects included in each scheduled software Release as well as changes in requirements.
• Hosted Daily Scrum calls with developers to ensure project milestones were satisfied
• Worked closely with the Production Implementation team to insure seamless Release migrations.
• Coordinated UAT's with various user groups, for Signoff of requested modifications.
• Lead user training sessions for new and advanced users. Delivered agenda and User Training Guides to supplement.

Environments: SharePoint, HPQC, XML, Java, SDLC, Change Management, MS Suite, Business Analysis, MS Projects, Waterfall, SAP, Salesforce, Compass, GE Workflow.

Confidential

Project Manager- Business Analyst

Responsibilities:

• Liaison between business units for requirement gathering, scoping and phasing and implementation of the enterprise initiative
• Techno-functional assessment of gathered requirements with respect to technology in consideration SharePoint 2010 and relay business requirements expectation to the Technical teams.
• Documentation Business Proposals / Scope documentation / Business requirement specifications / Story Boards / Business Process Documentation As Is and Recommended
• Coordinate with business units for gathering, elucidation, scoping , phasing , feasibility analysis of requirements on SharePoint 2010 platform
• Coordination between project teams, both onsite and offshore and Relay business requirements expectation to the migration team.
• Functional adherence and verification of migrated content throughout the implementation cycle
• Documentation Requirement specifications, Training Material Presentation
• Business presentations on organization expertise and recommendations to prospective clients
• Solution demonstrations of Microsoft platform based solutions core focus on SharePoint and CRM / implementations to prospective clients

FACETS Integration

• Gather requirements and design data mapping documents for conversions from legacy health care systems to Trizetto Facets.
• Designed and developed conversions and upgrades for various health care modules like providers, members, claims, accumulators and authorizations.
• Developed maps for providers, members, claims using data mapping tools like ECMap.
• Designed and developed upgrades of health insurance systems within FACETS, Tracked all required resolutions required that were identified as needed from Vendors or Payers based on testing results.
• Captured all HIPAA-related EDI data in the repository using FACETS and accepted inbound transactions from multiple sources using FACETS.
• Supported integrated EDI batch processing and real-time EDI using FACETS.
• Knowledge of regulatory issues including State, Federal, AABB, CAP, CLIA and HIPPA.

Environment: Requisite Pro, Rational Test Manager, Windows 2000/NT, Ms Access, Clear quest, Test director, Reporting services, MS office Suite, MS Project, MS Visio, MS Sharepoint

Confidential

Assistant Manager

• Supporting business on requirement gathering, as- is process mapping
• Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to optimize the process.
• Designing improving the account reconciliations tool, auto trigger the status and reports.
• Managing operations for rendering and achieving quality services providing first line customer support by answering queries and resolving their issues and ensuring minimum TAT.
• Prepared project Presentations, Process Flow diagrams and detailed Project Plans utilizing MS Project, PowerPoint and Visio.
• Managed task prioritization and tracking of outstanding defects, as well as provided coding estimates for additional work requests.
• Engaged QA team to insure the proper testing was performed. Provided Use cases, Test scenarios and Test data.
• Utilized offshore development team for several application development projects.
• Worked closely with the Production Implementation team to insure seamless release migrations.

Other Projects

• Simplification Integration project for Financial reporting for various poles
• Cash Applications Accuracy Enhancement Project
• Accounts Reconciliations Knowledge Management Documentation
• Vendor Reconciliations Process Setup Project
• Vendor Master Clean Up Project Vendor Welcome Kit Development
• Urgent Payment Process Setup Project
• Black Car Cost Allocation Minimization Project
• Hotel Expense- Optimization Project
• Commercial to Ledger Reporting Simplification Project.
• Commercial VIC Administration Project
• Pricing Model Project
• Front Feed Project for optimization productivity in Billing Process
• GR/IR Clean up Project