SUMMARY OF SKILLS

• Business Analyst and Project Management professional who possesses a unique background, strong in both functional and technical aspects of Human Resources, Human Capital Management, and Information Technology. Extensive qualifications in all aspects of Human Resources capacities including Employee and Personnel Management, Training and Development, Legal Compliance, Recruiting and Hiring practices, Compensation Administration, Organizational Management and HR Shared Services. Information Technology experience includes network administration, hardware/software support, security, strategy planning, and infrastructure.
• Expertise in maintaining high levels of quality and customer satisfaction from full life cycle implementations, as well as acquisitions, conversions, and on-going support. Experience and proven track record of delivering business value through successful project management including analysis, configuration, customization, strategic planning, implementation, production support and user training in local/regional systems as well as global projects and platforms.
• In depth SAP HR/HCM knowledge of Benefits BN , Time Management PT , Organization Management OM , Personnel Administration PA , and Personnel Development PD , Enterprise Compensation Management ECM , Training and Event Management PE , Reporting and Queries, ALE and IDoc Management, HR Authorizations, and Workflow via OM.

EXPERIENCE

Blackbaud

Serving the nonprofit and education sectors for 30 years, Blackbaud combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 28,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, e-Marketing, social media, advocacy, constituent relationship management CRM , analytics, financial management and vertical-specific solutions. Blackbaud employs around 2600 employees, and is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Hong Kong, Canada, Mexico, the Netherlands and the Confidential.

SAP Project Manager

• Manage technical, functional and project coordination and system support for all areas of HRIS Performance Mgmt Compensation, Benefits, Organizational and Employee Mgmt, Compliance, etc. as well as coordination with other groups IT, FI, 3rd Party, etc. to resolve HR and organizational issues and needs, and in accordance with all requirements and company standards.
• Perform expert level HR technical and functional duties and project management to optimize, design/enhance, implement, and maintain HR systems and application processes.
• Manage development and realization of technical and functional concepts in HR environment, data analysis, needs assessment, gap analysis, and solution recommendation
• Provide guidance, plan, and direct reengineering and optimization of existing processes and solutions work to ensure continuity and standardization of HR data, processes, and systems.
• Manage and direct implementations and establishment of new HR systems and solutions UltiPro to new HR system, new ECM solutions, Talent Management solutions, etc. to support short- and long- range Human Resources goals.
• Support and advance HR processes, procedures, and systems associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities while ensuring consistent and accurate data for reporting and analysis, interfaces, and metrics
• HRIS support overall liaison between HR business partners/staff, Business units, 3rd Party support for external systems, and internal BB IT support for any internally managed or supported HR systems or needs
• Establishes data tables, concepts, structures, files, interface requirements, data integrity protocols, policies and procedures for ongoing administration and operations.
• Provide guidance for driving HR/HCM applications strategy and roadmap, to include selection, development, and evaluation of personnel and solutions to ensure the efficient operation of HR systems and processes.
• Manage Human Resources technology related initiatives and look to drive innovations in order to enhance current system functionality

Role: SAP Project Manager

• Project management lifecycle from evaluation to close including project initiation and cost benefit analysis, requirements gathering, scope determination, risk analysis, resource allocation, budget requirements, and project timelines, project execution and control.
• Development lifecycle and operational support including business process definition, unit testing, configuration, troubleshooting, and issue resolution for SAP Sales Distribution, Materials Management, Collections and Dispute Management, Security Authorizations, and Finance.
• Accomplish all configuration and management of SAP Security and Authorizations
• Responsible for running SAP License audit tools and workbench for user license reporting back to SAP
• Responsible for developing project plans and leading cross functional groups in the successful delivery of strategic and financial based projects that are across multiple business units including: Sage Software: Fixed Assets module, SAP Collections Management, SAP Disputes Management
• Apply project management disciplines and experience, develops focused plans by creating project definitions, scope, business requirements, cost, completion dates, resource allocation, and quality/reliability.
• Determine resources and establish priorities needed to assure successful completion of project and secures resources from others project leader/champion, process owner, division leader, etc.
• Provide guidance for process improvement and process definition opportunities and leads others in adhering to existing Information Technology IT processes, PMO methodologies, and contributing to their improvement.

Confidential

Continental is one of the world's leading automotive industry suppliers and is currently one of the five largest automotive suppliers in the world and the second largest in Europe. Currently Continental employs around 160,000 employees in 46 countries, and had over 26 Billion in sales in 2010. The US and CA divisions of Continental Tire and Continental Automotive currently employ over 10,000 active employees.

Role: SAP HR Business Analyst

Served as Project Manager and techno/functional resource simultaneously in many full life-cycle implementations into SAP with integration to other modules within the SAP suite, interfaces to third-party software, and outsourced processes from PeopleSoft and ADP, covering data and requirement gathering, fit - gap analysis, business process analysis, system configuration, data conversion, data upload, and ending with integration testing, training, and go-live support leading to improved business processes and system functionality

• Developed User and Technical documentation and training materials
• Coordinated with all levels of management when acting as Project Manager as well as techno/functional resource including: steering committees, business process members, rapid decision boards, consultants and external resources/third party vendors, SAP Basis, and ABAP development teams to ensure successful implementations in multiple HR modules.
• Provided outstanding key user training and process improvement methods on various SAP HR modules, Ad-Hoc Query, and reporting
• Configured ALE for message type HRMD A with required filters, and performed HR masterdata transfer via IDoc's to external SAP systems for various business requirements. Created and scheduled job to process automatic daily IDoc transfer via report RHALEINI
• Advised, supported and provided guidance as Project Lead team member of Global SAP HR team for conception and design of Global SAP HR Masterdata system and Global HR Template.
• Prepared functional specifications and successfully worked with ABAP resources in technical configurations and system design
• Provided on-going production support for multiple SAP systems in Personnel Administration, Organizational Management, Time Management, Reporting, Compensation Management, ALE, and Benefits
• Provided support for user roles and authorizations, both standard and structural authorizations

Confidential

Personnel Administration:

• Provided research, analysis, troubleshooting and problem solving for user and system issues
• Developed methods for maintaining data consistency and accuracy
• Accomplished data integrity audits, advised and provided strategies for mitigating risk and ensuring compliance
• Demonstrated in depth knowledge in all areas of PA configuration, development, and support including creation of Enterprise and Personnel structures, integration with OM and FI/CO, Actions/Dynamic Actions, infotype settings, menus, subtypes, and attributes, salary structures, features, number ranges, etc.
• Accomplished implementation from conception to realization phase to Go-Live post-production for acquisitions requiring masterdata extraction from legacy systems, data analysis, mapping, and conversion, and necessary system configuration

Organizational Management:

• - Provided in depth user training on OM data maintenance/review using both Expert modes and PPOME/PPOSE, etc.
• - Supported systems with both standard and structural authorizations based on the OM structure
• - Accomplished configuration, production support, OM Reengineering, and troubleshooting of all aspects of Organizational Management: Organization Plan and Structures with standard objects and relationships, reporting structures, Integration with controlling and logistics, evaluation paths and views. Created custom OM objects, relationships, views, evaluation paths, etc. for various business requirements including Time Management, authorizations, and Workflows
• - Performed data analysis from legacy system and paper organizational structures, mapping and conversion to SAP OM objects relationships, system configuration and set up organizational units, positions, jobs, cost centers, relationships, integration with Finance and Controlling, etc. and data creation and upload

Time Management:

• - Accomplished conversion of legacy Pension calculation program and data from mainframe system into SAP. Included data analysis, conversion and upload of previously non-migrated data into SAP, accomplished SAP configuration required, and worked with ABAP resource to create custom infotypes, tables, interface specifications, calculation program, and reporting.
• - Facilitated and managed projects for using third-party enrollment and benefits management systems, with data interfaces outbound and inbound from/to SAP Benefits module.
• - Created functional specifications for customized objects and programs, mapping documents, assistance with inbound/outbound interface definition and concept when needed.
• - Project Lead realizing annual open enrollment activities for over 25,000 employees and retirees stored in multiple SAP systems, across multiple corporate entities: Provided ongoing production and project support and configuration for annual Benefits Open Enrollment changes new providers, plans, cost structures, plan options, etc. for various employee populations Active Salaried Hourly union and non-union , and also complex Retiree benefits and cost calculations
• - Provided analysis, configuration, and support of all aspects of Benefits module including: Benefit Areas, Enrollment, Benefit Provider, Benefit Plan Types, All Benefits Plans Health Plans, Insurance Plans, Savings Plans, etc. , Eligibility, Termination, Program Groupings, Features, Adjustment Reasons, and Reports.
• - Configured and supported: Groupings, Work Schedules, Holidays and Holiday Calendars, Time Recording Substitutions, Attendances, Absences, Absence Counting, Quotas, Reaction to overlapping time infotypes - Collision Checks , Time Quota Compensation, Selection Rules, Time Evaluation and Schema rules, Time Management Pool, TMW, etc.
• - Accomplished conversion of ADP E-Time to SAP Time Management module for 5000 employees, both positive and negative time recording scenarios
• - Provided support and issue resolution for time related issues for positive and negative time recording scenarios Quota corrections, time evaluation and schema rules, payment corrections, time recording and administration support, business processes requiring Time Management changes, etc.
• - Acted as Project Manager HRIT and technical/functional lead for overall re-engineering of the current Time Management configuration and time schema processes.
• - Provided analysis of current configuration of Time Management including Time Evaluation Schema, Personnel Calculation Rules, User Exits, Business Processes, etc.

Enterprise Compensation Management:

• - Functioned as HRIT Project Manager and technical/functional resource providing analysis, blueprinting, strategy and functionality planning for Compensation Management implementation, with complex customized bonus calculations for US and Canada 5500 employees . Successful project served as pilot for roll-out of global solution. - Developed design and strategy for all required custom infotypes and tables required for variable compensation bonus plan, as well as functional specifications for complex calculation programs for VC plans and accomplished all standard ECM configuration
• - Design included required inbound data from external performance and development tool, complex customized employee compensation statements, and detailed process documentation
• - Acted as HRIT Project Manager and functional/Technical resource for ECM implementation for Variable Compensation bonus program for Executives at Continental Germany, est. at 250 million payout every year. provided analysis, blueprinting, strategy and functionality planning, functional specifications for complex calculation programs for VC plans and accomplished all standard ECM configuration
• Confidential is an international engineering and manufacturing multi-division company. With its international brands INA, FAG, LuK, Barden it develops and manufactures precision products for anything that moves in machinery, industrial plant, vehicles, and aerospace markets with 63,000 employees in 55 countries and annual sales of 10B.

Role: SAP HR Business Analyst:

• Played key role on Project Management team in full life-cycle blueprint to go-live implementations on a global client, starting with data gathering and ending with testing, training and go-live support
• Responsible for requirement gathering, gap analysis from legacy systems, solution design, planning, system configuration and development, and testing
• Completed implementations with integration to other modules within the SAP suite FI/CO, Purchasing, etc. and with interfaces to other software and outsourced processes.
• Accomplished thorough business process analysis and documentation
• Maintained accurate data links between payroll and finance and HR for inbound and outbound interfaces
• Developed User and Technical documentation and training materials.
• Coordinated with Management, Steering Committee, business process members, consultants, Basis team, and programmers to ensure successful implementations.
• Performed user knowledge transfer, and key user training on SAP HR modules, Ad-Hoc Query, and reporting

Personnel Administration: - Accomplished implementation from conception phase to realization phase to Go-Live - Conducted masterdata extraction from legacy systems, data analysis and conversion, ran SAP conversion tools to upload data into SAP - Defined Personnel and Enterprise structures, etc. required pieces for new integration into existing SAP system - Designed Personnel Actions according to Business processes and requirements

• Organizational Management: - Designed complex company structure to fit organizational structures and objects within OM, which provided data for integration into other external company systems and processes network user and email account creation, group policy and authorization administration, etc. - Analyzed organizational charts and structures converted data into SAP format, imported and configured within SAP OM - Ensured system sustainability, functionality, and support for HR needs and also for active links to additional SAP modules and systems Finance, Purchasing, MM, Workflows, etc. - Developed and configured system to meet needs of future implementation goals such as SAP Training Development, and SAP Personnel Cost Planning

• Time Management: - Designed methods to capture time and business requirements efficiently and comprehensively - Configured multiple areas within Time Management and Time Evaluation to conform to business needs in a diverse environment Salaried Exempt and Hourly workforce/Time Recording with/without clock times - Configured work schedules by defining daily work schedules and day variants, setting up period work schedules, work schedule rules and generating work schedules with respect to specific holiday calendars - Setup up new absence and attendance types and mapped to quotas using deduction rules - Configured Time Manager's Workplace for needs of various different regions and user-sets within total organization - Configured FMLA Workbench to provide full functionality to end users according to business specifications

Role: IT Systems Analyst:

• Provided a basis of support for networks, operating systems, hardware and software applications for local/remote sites and regional offices in heterogeneous LAN/WAN, multi-platform environment
• Maintained and ensured compliance of network security to enhance, protect, and support business objectives
• Analyzed and resolved any hardware, software, and network issues after escalations from the Help Desk, or directly resolve end user problems as needed
• Accomplished upgrades and distribution of hardware, software, devices, etc. as well as various systems migrations
• Ensured user understanding and adherence to Organizational IT related policies, practices, and procedures
• Coordinated and administered corporate software training as needed
• Maintained virus protection assurance and disaster recovery corporate wide
• Supported remote network connectivity issues with dial-up, RAS, and VPN connections
• Provided Active Directory and MS Exchange email support, problem analysis, and management
• Conducted troubleshooting and assistance with maintenance of network and server environment, including security, operating system, and applications
• Provided user and group policy management and support create, update, delete accounts

Role: Human Resources Coordinator:

• Project Manager and internal consultant for development and implementation for new HRIS, and Time Attendance systems, including directing all technical development, configuration, end user training and production go-live support.
• Accomplished all aspects of HR practices, including: interviewing, promotions, compensation, FMLA management, terminations, etc.
• Managed OFCCP/AAP audit, as well as the development, implementation, and maintenance of Equal Employment Opportunity and Affirmative Action Programs and ensured compliance of each.
• Implemented and maintained applicant flow procedure according to OFCCP regulations, including developing automated system for resume receipts and responses.
• Maintained and developed complex Access databases and computerized record keeping systems and managed the development of HR systems to improve efficiency, workflow, productivity, and reporting.
• Developed, implemented, and maintained employee performance and wage review, training development, and compensation administration systems.
• Consulted in development and improvement of policies and procedures manual and ensured that Human Resources policies and procedures were maintained and followed.
• Created and designed company Internet web page and HR Intranet website.
• Managed and developed several long-term degree training and apprenticeship programs within and outside of organization.
• Executed weekly payroll approval for all payroll records and documentation, including short-term and extended illness policies, compliance, and provisions.
• Acted as a liaison to employees in regards to employee benefits and other issues, and managed local benefits administration.
• Established HR department goals and objectives, as well as identified opportunities and implemented strategies for HR department improvements, streamlined business processes and effectiveness.
• Provided recommendations for and successfully implemented improved practices and procedures, and supported all upper management decisions and ensured that actions were in keeping with HR values and ethics.

Role: Staffing Account Executive:

• Interviewed applicants, assessed skills, made decisions for job placement and completed with follow-ups.
• Provided administrative support in payroll, Accounting, and Drug Screening.
• Accomplished all aspects of patient care, medical procedures, triage, emergency management, etc. while working rotations in all areas of hospitals including: OR, Labor and Delivery, Emergency Room, Intensive Care Unit, Laboratory/Phlebotomy, Surgical Ward, Pediatrics.
• Assured accuracy and confidentiality of federal documents, and enforced compliance of Federal Employment Regulations.
• Managed front office including organizing applicant flow, and related documents.
• Licensed Phlebotomist and EMT
• Chemical and Biological Warfare and Medical Readiness training