OBJECTIVE: A challenging position in Information Technology where I can leverage my management, communication, and analytical skills to provide a competitive advantage through the effective utilization of information technology. SUMMARY OF QUALIFICATIONS: Twenty years of progressively more responsible experience in the Information Technology arena. Strong emphasis in evaluating customer and IT requirements, researching, designing, testing, implementing, installing, maintaining, training, customizing, and documenting cost effective solutions utilizing commodity software and communication media within a Client Server environment. SAP Certified Associate Application Associate Management Engineer SAP Certified Associate Solution Consultant NetWeaver 04 Solution Manager Implementation Tools.

EXPERIENCE Sr. SAP NetWeaver/Basis Administrator IS Application Technical Services, Confidential Responsible for researching, designing, testing, configuring, installing, troubleshooting and maintaining of all SAP infrastructure components including but not limited to ECC, Portal, BW, BOBJ, Solution Manager, HCM, Web Dispatchers, and TREX. Supporting environments to include HP Unix, LINUX, MS Windows, and Oracle. Assists and supports technology infrastructure network engineers in the design, installation, configuration, testing, maintenance and support of all SAP system related server/client hardware and software, storage systems, databbases, security systems, monitoring systems and backing up and recovering systems. Functions as the technical lead to lower-lever SAP BASIS staff. Provides technical support to technology infrastructure staff involving planning and implementing SAP systems and monitoring, configuring and tuning server, storage hardware and operating systems. Installs SAP component software, system upgrades, system updates and third party add-on software. Ensures the research, testing and deployment os SAP system upgrades, support packs and patches Online Support System notes . Establishes and maintains connections between SAP component systems. Supports all SAP client environments including production, pre-prod, quality assurance, development, sandbox, and training. Provides technical advice to functional and development teams on the design, use and performance of application components. Creates and adheres to technical policies and procedures to preserve a stable and productive computing environment. Responsible for the research, design, testing, configuration, installation, troubleshooting and maintenance of all SAP application functions: Finance, Budget, Procurement and SRM, Human Resources, Travel, Payroll, ESS, SSS, ADS, Business Intelligence All prior releases and components have been installed and/or upgraded to new releases, Enhancement Packages, and/or Support Packages.

EXPERIENCE continued Integrated Enterprise System Basis Administrator Confidential Responsible for the following SAP systems: SAP ECC 6.0 EHP5, SAP EHP 1 for SAP NetWeaver 7.0/BW, SAP EHP 1 for SAP NetWeaver 7.1/XI, SRM 5.5, SAP EHP 1 for SAP Solution Manager 7.0, BIA REL 7.00.55, Linux 2.6, RS4700 TREXAdmin, and Portal 7.0. Technical Lead - Successfully upgraded to SAP EHP 1 for SAP Solution Manager 7.0, installed and configured Maintenance Optimizer, System Landscape, CCMS, Solution Operation, and Upgrade Project Administration. Technical Lead Successfully upgraded to SAP EHP1 for NetWeaver 7.0, BW 7.1, SEM 600, FINBASIS 600, BI-CONT 705 Strong working knowledge of the technical operation, management, and administration of SAP systems, including: System monitoring, Advanced R/3 administration, Software logistics transports . Workload analysis performance Ability to use the SAP on-line support system OSS . Knowledge of, and ability to perform administrative tasks for, server, client, and network operating systems including Windows all versions , AIX 7.1, TCP/IP, Oracle 11.2. Understanding of application development using the SAP ABAP programming language. Knowledge of database administration concepts, including interfaces, backups, error correction, background processing, and archiving. Knowledge of information security practices and techniques, including system and network security and user authentication and authorization. Ability to conduct research in order to discover answers to problems that have not been previously documented. Ability to establish and maintain effective working relationships with management, co-workers throughout the project, vendors, and other colleagues and system users. Ability to plan, organize, and manage time to complete tasks promptly. Knowledge of developments and practices in information technology and methodologies in applications and systems analysis and development. Knowledge of information technology and systems analysis principles and techniques. Confidential Network Administrator / Analyst Designed, supervised, and implemented Infrastructure cutover from a 10MPS LAN Layer 2 to 100MPS Layer 3 . Migrated 6000 users from Novell /Groupwise to NT/2000 Exchange. Setup Disaster Recovery for 15 Exchange Servers using CA's Arcserve 2000 Adv. Edition. Setup Email Paging Notification and automatic ticketing for all Electronic Servers 130 using SNMP for Compaq Insight Manager, CA's Unicenter TNG, and CA's Alerter for Backups and Virii. Designed and Implemented CA's Unicenter TNG Advanced Helpdesk software for FCI USA, INC. EXPERIENCE Confidential Help Desk Manager Implemented standards and streamlined procedures. Interviewed, hired, lead, motivated, trained, delegated, and appraised a staff consisting of five on-site Helpdesk Technicians I II , 2 Network Administrators off-site, and three off-site Helpdesk Technicians I II supporting seven sites, eight Class C-Nets, eight subnets, 1500 user based LAN WAN. Recognized and solved staff problems by holding and attending staff meetings to discuss existing and potential problems, project status and inform of upgrades. Senior Operations Specialist Confidential Dual functionality: 1 Internship manager and 2 Network Administrator. Assigned work duties, managed work schedules, and evaluated performance for a group of nine interns. Provided technical training in this hands-on environment, which gave students the work experience necessary to compete in the job market after graduation. Designed, tested, implemented, and installed end-to-end user components. Provided Client/Server support for seven hundred 10/100 Ethernet based LAN. Provided Netware Administration, designed and installed standard image for client using Novell Application Launcher. Installation Technician-Team Chief Supervised an installation team consisting of 4 members. Installed LAN/WAN end-to-end peripheral devices connecting 90 cities throughout the United States for the Military Entrance Processing Stations. Maintained and supported LAN Manager and Novell networks at the Senate and migrated both LANs to Windows NT. Installation and Maintenance Specialist-Team Chief Confidential Supervised an installation team consisting of five members. Installed and configured bridges, routers, concentrators, transceivers, muxes, lightguides, cryptographic units, and peripheral devices. Designed, installed, and maintained network cable pathways and plants including duct, conduit, panduit, metal flex and innerduct, multi-mode FDDI, Level 5 standard UTP/STP, copper and coaxial cable. Applied standard installation practices and appropriate engineering standards IEEE for short-notice, high-priority, secure communication requirements in support of vital DOD operations. Built/integrated file servers and workstations running MS LAN Manager, MS Windows for Workgroups, Banyan Vines, and Windows NT. Provided computer support to over 6,100 Department Of Defense DOD employees, including the Secretary of Defense, Secretary of the Air Force, Headquarters Air Force, and the Joint Chiefs of Staff. Obtained a Top Secret SCI clearance due to this high-level visibility and critical environment. SBI updated 1992. Technical and Professional Training Date Certificate Hours BIT400: SAP NetWeaver Process Integration Sep-11 Compl. Cert. 40 BW361: BI Business Intelligence Accelerator Feb-11 Compl. Cert. 24 E2E100: E2E Root Cause Analysis May-08 SAP Certified 40 SAPEP: SAP Enterprise Portal Mar-08 Compl. Cert. 24 SM100: SAP Solution Manager Operations Sep-07 SAP Certified 40 SMI410: SAP Sol. Mgr. - Methods and Impl. Aug-07 SAP Certified 40 ADM200: SAP Web AS Java Administration Dec-06 Compl. Cert. 40 BW360: BW Performance Administration Dec-06 Compl. Cert. 40 ADM106: Advanced SAP System Monitoring Apr-04 Compl. Cert. 16 Introduction to AIX and KORN SHELL Prog. Mar-04 Compl. Cert. 16 R/3 Reporting Oct-03 Seminar - N/A 24 WNABWT: BW 3.0B Technical Delta Workshop Aug-03 Compl. Cert. 40 BC315: Workload Analysis May-03 Compl. Cert. 24 ADM325: Software Logistics Apr-03 Compl. Cert. 40 ADM105: Advanced System Admin Mar-03 Compl. Cert. 24 BC400: ABAP WB: Foundations and Concepts Feb-03 Compl. Cert. 40 BC360: Tech. Core Competence UNIX/Oracle Jun-02 Compl. Cert. 40 SAPTEC: mySAP Technology Fundamentals Apr-02 Compl. Cert. 24 Comp. Assoc. : Unicenter Adv. Help Desk AHD Apr-00 Compl. Cert. 32 Achieving Extraordinary Customer Relations Jun-94 Compl. Cert. 16 Professional Military Education Airman Leadership Aug-93 Diploma 320 Personal Computer Hardware Training Jun-93 Compl. Cert. 40 Hands-On Local area Networks Training May-93 Compl. Cert. 40 Total Quality Management Awareness Training May-93 Compl. Cert. 40 Tempest Criteria for System/Facility Installation Apr-93 Compl. Cert. 40 Standard Installation Practices Training Apr-93 Compl. Cert. 80 Core Automated Maintenance System Feb-91 Compl. Cert. 24 Electronic Cryptographic Communications Oct-89 Diploma 946