SUMMARY:

• Confidential has over 11 years of IT experience with 9 + years as an SAP NetWeaver (Basis) System Administrator; emphasizing on architecture, design, implementation, upgrade, migration, disaster recovery, root cause analysis, troubleshooting, and ongoing 7x24 pre - and post-production support. He has been involved in
• SAP full project lifecycle from Project Preparation, Blueprint, all through Go-Live, Business Continuity Planning/Disaster Recovery, and Post-Production support in implementation and creation of Infrastructure/Basis project plans for different projects in various industries. He possesses excellent skills that are essential to succeed in any corporate environment, and high regard to company procedures and processes. Proven interpersonal communication skills and relate seamlessly with technical and non-technical personals. Works well independently with minimum supervision, as well as, in any sized team.
• Experienced in Client Instance Landscape architecture, design, installation (Homogeneous, Heterogeneous, High Availability), upgrade, setup of BCP/DR, and configuration of SAP R/3, ECC (5.0, 6.0), BW/BI (3.5, 7.0, 7.31, 7.4, HDB), CRM (5.0, 7.0), NW (7.0, 7.1, 7.3, 7.31, 7.4) (Usage Types AEX, EP), XI 3.0, PI (7.0, 7.1, 7.31), EP (6.0, 7.0, 7.31, 7.4), Solution Manager (3.2, 4.0, 7.0, 7.1), System Landscape Directory (SLD), NetWeaver Development Infrastructure (NWDI), and applying Support Packs (ABAP + JAVA), Add-Ons and Kernel patches on various platforms like UNIX, LINUX, and Windows with multiple RDMS, including HA setups
• Experienced in using Quick Sizer to determine memory size and computing capacity; to fulfill hardware requirements for SAP system and for sizing of the different components used and to help Performance Management
• Experienced in all aspects of SAP Basis Administration on Linux, UNIX and Windows platforms including client copies and transports, spool/printer administration and configuration, language installation, transports, updates and upgrades, background jobs, client maintenance, system copies (Homogenous and Heterogeneous), alert monitoring, workload analysis, performance tuning and database administration
• Expert in Transport Management System - Complete setup of Change & Transport System using (CTS+/TMS/CMS)
• Experienced in SAP Security including creating & maintaining roles, profiles, authorizations, troubleshooting security issues
• Experienced in Performance analysis and optimization using Wily Introscope; and Mercury Loadrunner to determine bottlenecks and simulate end user loads
• Experienced in DB related issues, including architecture, backup, recovery, and performance tuning, disaster recovery planning and execution
• Experienced in utilizing SAP Service Marketplace, SAP Support Portal, and SAP Help Portal to open OSS Connections, to create System Data in Service Marketplace, to generate license keys, etc.,

TECHNICAL SKILLS:

Operating Systems: Linux (RHEL 5/6), UNIX (Solaris 7/8/11, HP-UX/Sun/IBM), AIX 5.1/6.1 (AS/400), Windows NT/ 2000/2003/2008/2012/ MSCS

SAP Applications/ERP: R/3 4.7 (Ext. 1.00 & 2.00), ECC 5.0, ECC 6.0 EHP (4,7), BW/BI (3.5, 7.0, 7.31, 7.4, HANA 1.0), NetWeaver - Portals (6.0, 7.0, 7.31, 7.4, 7.5), XI 3.0, PI (7.11 SP7, 7.31 SP6), AEX 7.4, GRC NW 7.4 AC 10.1, Solutions Manager (3.2, 4.0, 7.0, 7.1), Fiori 7.4, Search and Classification TREX, Adobe Document Services ADS, APO 3.X, CRM (5.0, 6.0, 7.0), SCM (4.0, 4.1), MDM (5.5, 7.1), SSO 2.0

Databases: Oracle, MS SQL Server, HDB 1.0, MS-Access, DB2, UDB

Languages & Tools: Panaya, ABAP/4, Java, Visual Basic .Net, C, C++, C#, PHP, SQL, PL/SQL, CCMS, SAPDBA, BRTOOLS, Citrix, Migration Monitor (migmon), Remedy, SAPinst, SWPM, SUM, Oracle Import/Export, SUM, Mercury Loadrunner, Wily Introscope, OpenText, SAP Front End, OneSource Indirect Tax Determination and Reporting, SAP BObj, SAP Data Services, HTML, BMC Remedy, GLSU

Web Servers: NetWeaver, Tomcat, JBoss, WebSphere, WebLogic & IIS

WORK EXPERIENCE:

Confidential (Houston, TX)

SAP NetWeaver (Basis) Architect & Administrator Consultant

Responsibilities:

• Installed the SAP BI NW 7.3 EHP 1 systems (Sandbox, DEV, and QAS). A distributed system installation using Oracle +ASM 11g database, and Oracle Sun Solaris SPARC
• Later per new updated requirements, migrated the SBX, and DEV systems to heterogeneous distributed system installation; where ASCS and PAS instances were installed on Windows server, and the DB instance remained on Oracle Sun Solaris SPARC. Built the QAS, PRD, and DR/BCP systems using the same architecture,
• Migrate and upgrade the databases to Oracle Solaris Super Cluster using Oracle +ASM 12c 12.1.0.2; and migrated the SAP application instances to Windows 2012 R2 servers
• Installed Tableau, and configured it to establish connections with SAP BI systems, to enable business users to use it as a front end for their reports
• Implemented post installation configuration steps to the BI systems, including EWA, TMS, SAPConnect, Security, OSS connection, SGEN, activation of ICF services, standard background jobs, Operational Mode, SAP Workflow, Logon Groups, Server Group Maintenance, etc. setups, and connected them to ECC 6 clients, to extract data for reporting purposes.
• Setup security for the Administration, Development, and End-User teams; by creating roles for them using SAP Best Practices.
• Connected the BW landscape to external Oracle and Microsoft SQL Server databases, and local flat files for data extraction
• Applied SAP Notes, SPS, installed add-ons, updated Kernel, and refreshed the QAS and SBX systems using System Copy procedure; as required (also used ABAP PCA)
• Performed regular system maintenance, production support, Go-Live process, etc., activities.
• Developed, tested and implemented system copy/refresh procedures
• Performed debugging, error resolution, synchronization, etc., of the system landscape.
• Performed Workload Analysis to gather performance, workload, and statistical data that helped tune the system optimally to get the needed performance and through put results.HANA
• Part of the team that migrated SAP BW and BPC systems to HANA
• Carried out scheduled maintenance activities
• Took backups, applied notes, printer setup, system refreshesProcess Integration (AEX) & Middleware Processes (AppWire)
• Installed distributed heterogenous High-Availability SAP AEX NW 7.4 system landscape.
• Documented the build procedure, so it may be used as a cook book for the remainder of the landscape
• Migrate and upgrade the databases to Oracle Solaris Super Cluster using Oracle +ASM 12c 12.1.0.2;
• Performed and documented initial post installation configuration; ABAP backend system integration, SLD setup, ABAP Proxy connections, integration engine setup, IDOC AAE adapter setup, XI services setup, CIM & CR update, SSO setup, CTS+ setup, etc.
• Setup security for different teams per their responsibilities and the required functionality
• Installed and configured the PI SFTP PGP add-on; generated and configured keys for secure communication
• Migrated Bank Transmission, Power Plan, and PeopleSoft data exchange to SAP AEX
• Installed, upgraded, supported, and documented the procedures of a two-system landscape of Confidential Autolink client server instances. Created documents for end users and support team
• Reviewed, troubleshot, and documented the source code; as well as the process follow of various middle ware legacy automated script interface processes that were used for in/out bound communication between various systems.
• Recommended and documented roadmaps and procedures for migration of these processes to SAP AEX. Identified nonoperational processes and disabled them, and migrated the remaining operational processes to a new Microsoft Windows 2012 R2 server from Windows 2000 and 2003 servers; which required code changes and client upgrades
• Updated the scripts to use the new Microsoft Exchange ServerPortal
• Installed distributed heterogeneous SAP Enterprise Portal NW 7.3 EHP1 system landscape
• Migrated the SAP Application Instances of SBX and DEV to Windows 2012 R2 servers; and QA and PRD to Microsoft 2012 R2 MSCS cluster. PAS & AAS instances on two separate Windows VMs
• Supported the DBA team to migrate and upgrade the databases to Oracle Solaris Super Cluster using Oracle +ASM 12c
• Installed and setup OpenText VIM Web Portal using iViews for internal intranet access using a Web Browser, installed and setup OpenText Mobile Portal application for external (public domain) access using public URL via Microsoft UAG and F5 integration at the company DMZ servers.
• Setup Multi Domain Active Directory Authentication using SPNEGO SSO
• Tuned the system for performance per requirements
• Setup security for the Administration, Development, and End-User teams; by creating roles for them using SAP Best Practices.
• Setup Portal Health Check Monitor using F5Disaster Recovery Architecture & Setup
• In a collaborated effort with the UNIX and Oracle DB Administrative team devised the Disaster Recovery plan and system architecture with acceptable RPO + RTO business risk, gave POC, and got the plan approved. Fine-tuned the architecture and setup DR systems for the SAP systems in the client landscape.
• Devised and documented the SAP and non-SAP system SID, Hostname, and Alias nomenclature for the client landscape for existing current in production and future project systems, with minimum system requirements
• Documented and maintained the monthly server patch procedures and lists
• Helped develop and document the systems architecture diagramsECC
• Part of the team that carried out SAP ECC 6 EHP 4 OS/DB migration
• Upgraded the SAP ECC system from ECC 6 EHP 4 NW 7.0 EHP 1 with Oracle 10.2.0.5, to SAP ECC 6 EHP 7 NW 7.4 with Oracle 11.2.0.3
• Installed a brand-new Project system rail for EHP upgrade and installed AAS instances for PRD and QA systems
• Migrate and upgrade the databases to Oracle Solaris Super Cluster using Oracle +ASM 12c 12.1.0.2
• Supported the SAP Real Estate (RE-FX) team during the implementation, testing and Go-live stages of the project. Involved in the production support and Go-live process.
• Setup SMTP, inbound and outbound email processing as part of the OpenText project. Moreover, configured and fixed the workflows
• Supported two separate .NET development team in development, testing, and go-live of two separate custom applications
• Tuned the performance of various reports. Dropped, created, and generated indexes to boost performance of the system. Manipulated the buffer sizes to resolve performance related issues
• Administered transports using TMS and command line tp program.
• Performed Remote Client Copy from the PRD system to QAS system on a regular basis per the company schedule. Developed, tested and implemented client/system refresh procedures. Performed System Copy from PRD to QAS on regular basis per the company schedule, used ABAP PCA
• Involved in physical Datacenter move (logistics, testing, outage scheduling, etc.) and Disaster Recovery setup
• Setup and configured the SAP WebGUI/SAP GUI for HTML. Logical path/file creation for LSMW. Generated System Measurement reports for audit purposes. Setup GLSU for the ECC systems
• User and role administration. Documented the bulk roles removal and addition procedures
• Investigated, resolved, and documented SAP Printer setup related issues, and created SOP documentations for SAP Printer setup and issues.Panaya Test Scenario Recorder
• Setup Panaya Test Scenario Recorder for the SAP ECC system and documented the procedureSolution Manager
• Installed heterogeneous distributed SAP Solution Manager 7.1
• Installed and configured Diagnostic Agents on ECC and BW system landscapes. Setup/Configured ESR, and EWA reports
• Migrate and upgrade the databases to Oracle Solaris Super Cluster using Oracle +ASM 12c 12.1.0.2GRC
• Installed heterogeneous distributed SAP Fiori 7.4 sandbox systems.
• Collaborated and supported the GRC implementation team during GRC configuration and Emergency Access Management go-liveOpen Text
• Collaborated, assisted, and supported the Optima Consulting implementation team during OpenText Vendor Invoice Management (VIM) system installation, configuration and go-live
• Installed OpenText Invoice Capture Center, Web Viewer, ECC add-ons, and VIM Portal.
• Installed and configured OpenText VIM Web and Mobile Portal on SAP Enterprise Portal. Web Portal was for internal Private Network Domain (intranet) use and the Mobile Portal accessible on Public Domain (internet) integrated through Microsoft UAG on company DMZ servers
• Setup the inbound and outbound email processing in the SAP ECC landscape; so, the invoices sent as email attachments can be processed by the ECC system
• Supported the OpenText landscape during daily business activities
• Performed scheduled periodic maintenance activities; bug fixes, updates/upgrades, migrations, etc.,
• Migrated the OpenText ICC, and Web Viewer applications to new servers during the Microsoft SQL Server upgrade migration projectMicrosoft SQL Server Retirement & Migration
• Migrated the historical and productive Onesource systems (Indirect TAX Determination 5.0/5.5/5.6, Indirect TAX Reporting 6.0/6.2/6.4, and Data File Integrator 1.0.1.0/1.1.0.0 ) as part of the MS SQL Server migration/retirement project
• Migrated the historical SAP BPC 7.5 systems and App Sets to the new Microsoft SQL Server 2008 instances
• Migrated the productive OpenText ICC 7.0 system to the new Microsoft SQL Server 2008 instances
• Migrated the historical CorpTax 2012 & 2013 systems to the new Microsoft SQL Server 2008 instances
• Migrated the legacy Microsoft SQL Server database instances, used by various VB, PowerShell and Batch scripts to save data, logs, and monitoring data, to the new instancesSAP Search & Classification Engine - TREX
• Designed, installed, configured and administered a full four system landscape of SAP Search and Classification Engine TREX that included connecting the system the specific ECC clients and background job setup
• Migrated the TREX landscape from Windows 2008 R2 servers to Windows 2012 R2 serversSAP Adobe Document Services - ADS
• Installed, configured and administered two system landscape of SAP Adobe Document Services ADS 7.4 on Windows 2012 R2 servers, that included connecting the system the specific ECC clients by creating Logical systems, RFC DestinationsOnesource Sabrix
• Supported Onesource Indirect Tax Determination, Reporting and Data File Integrator systems
• Installed distributed Indirect Tax Determination 5.6 system, having load balanced Tomcat application servers on Windows 2012 R2 servers and database instance on clustered MS SQL Server 2008 R2 server
• Installed Indirect Tax Reporting 6.4, having Tomcat application server and SAP BI Platform & Data Services on Windows 2012 R2 server, and database instance on clustered MS SQL Server 2008 R2 server
• Collaborated with the DEV/Apps team to setup multiple integrator services for connection between the SAP ECC systems and IDT systems
• Installed Data File Integration 1.1.0.0 system, having Tomcat application server on Windows 2012 R2 server and databases on MS SQL Server 2008 R2 server
• Migrated the historical Onesource systems as part of the domain consolidation project, both application servers and DB servers
• Migrated the historical and productive Onesource systems as part of the MS SQL Server migration/retirement projectSAP Front End & Non-SAP Clients
• Creation, installation, testing and provision of SAP front end client packages (SAP Logon Pad, BI Tools - BEx Analyzer, Query Designer, and Query Builder) and rolling out of versions 7.30 and 7.40
• Setup and activated HTML GUI for SAP ABAP system, and documented the procedure
• Implemented Single Sign-on for SAP Java systems using SPNEGO
• Implemented Single Sign-on for SAP ABAP systems using SAP Enterprise Portal backend system setup
• Implemented SAP NetWeaver Single Sign-On 2.0 based on Kerberos tokens and Secure Network Connections (SNC) for SAP ABAP systems
• Collaborated with the Client Management Team in creating, testing, and rolling out SAP and non-SAP client packages used by SAP administration and development teams and end usersAD 2012 Migration & Microsoft Exchange Server Migration
• Created test plans for SAP and non-SAP application supported by our team, executed them, documented the test results, and gave recommendations
• Created test plans for SAP and non-SAP applications supported by our team executed them, documented the test results, gave recommendations and migrated the applications to the new exchange server

Environment: Oracle Sun Solaris SPARC 11.1.8.4.0 (version 0.5.11) OR Oracle Sun Solaris SPARC 11.1 SRU 8.4, Oracle Sun Solaris SuperCluster, Windows 2008 R2 Enterprise 64-bit, HP DL380 Gen 8, Dell R720, Windows 2003 R2 Enterprise SP2 64-bit, Windows 2012 R2 Enterprise SP2 64-bit, Windows 2012 R2 MSCS, Servers T5240 and T4-2, Database Oracle +ASM 11g 11.2.0.3, Database Oracle 10g 10.2.0.5, Windows XP and 7, Citrix, VMware, Remedy, iRequest, Power Plan, Oracle OEM, SAP Front End 710, 7.30 SP8 Hotfix 1, 7.4

Confidential (Houston, TX)

SAP Basis Consultant

Responsibilities:

• Upgraded ECC 6.0 EHP1 SP04 to ECC 6.0 EHP4 SP3.
• Installed Portal 7.0 EHP2 and configured SSO integration with back end R/3 and BW systems and for integration with LDAP for User Management - applied Service Packs; performed User, Role & Exchange Profile maintenance
• Upgraded PI 7.1 EhP1 SP7 to PI 7.3 EhP1 SP6, and BW 7.01 to BW 7.3 EhP1 SP6
• Implemented Kernel patches, support packs and Add-On’s as and when required
• Configured Early Watch Alert in Solution Manager 7.0 for systems in the Development Landscape
• Installed and configured Change Management System (CMS)
• Performed System Refreshes of ECC, CRM and BW Systems
• Fine-tuned RFCs in ECC system to handle Interface load from PI system, and fixed some problems relating to ABAP dumps, J2EE stack errors and OS related issues
• Daily System Monitoring (ABAP/Java dumps, update monitoring, alert monitoring, system log and lock entries, etc.), execution of all System Administration Assistant activities, and troubleshoot/resolve problems reported by the project team members
• Configured printers, used access methods to setup printers, created logical spool servers for high availability of printers, monitor spool queue, clear or delete stuck print queue on SAP system as well as at the operating system level
• Maintain backups, table space administration, adding new data files/extend data files, and monitor database health on daily basis using BR*tools
• Performed client copies in the R/3 System and used R3load for import/export of client specific tables to retain existing data during the client copies
• Prepare documentation for Basis procedures i.e., homogenous system copies, client copies, SMTP configuration etc.
• Performed load balancing to resolve performance bottleneck issue in the SCM system
• Performed system monitoring and performance tuning for the ECC & BW systems
• Trouble-shoot authorization problems using System Trace (ST01) and SU53 and maintaining authorizations and profiles using SU24 and PFCG

Environment: SAP ECC 6.0 EHP1 SP4, IS-SU, SAP NetWeaver 7.0 EHP1, BW/BI 7.0, CRM 7.0, MDM 7.0, SCM 7.0, Solutions Manager 7.0, Oracle 10g, RHEL 5, NWDI, Adobe Forms, R/3 Enterprise IS-U/CCS

Confidential (Milwaukie, WI)

SAP Basis Consultant

Responsibilities:

• Installed and configured Solution Manager 7.0 EHP1, monitored all SAP systems through it by implementing CUA, configured EWA, SLD, alert monitoring in Solution Manager, defined auto reaction methods, tied email and paging to events, defined thresholds and occurrence escalation using CCMS and System Administration Assist
• Performed BI 7.0 upgrade from BW 3.5
• Applied SAP Hot/Support Packages and OSS Messages when available from SAP for relevant release and assisted implementation team with testing
• Installed ECC 6.0 EHP4 and BW 7.02 on Sandbox for Testing and Development
• Upgraded NWDI running on standalone J2EE Engine from NW04 SP16 to NW04s SP13 and installed and configured Change Management System (CMS), and applied Support Pack Stacks to keep it in sync with XI landscape
• Performed system refreshes and client copies as per the requirements
• Performed local and remote client copies and exporting and importing clients for the development and testing systems
• Monitoring system for Background job processing, Spool jobs, Spool and Queue administration in ECC and CRM systems
• Conducted extensive performance and stress testing to determine bottlenecks and simulate OLTP, Batch, Reporting, and Interface Volumes using Loadrunner and Introscope
• Worked with Change and Transportation System (TMS), releasing every day change requests to both Quality Assurance and Production systems
• Monitored Data loads and r3 queue, over view of mobile sales, basic navigation of MSA, supported the production system remotely
• Performed security activities such as maintaining roles, profiles, authorizations and troubleshooting and fixing issues
• Implemented load balancing of application servers using Logon Groups
• Performed SAP, Database and OS monitoring and performance tuning using a combination of tools like CCMS, DB02, ABAP/System traces, lock entries and netstat
• Performed day-to-day performance turning like Workload Analysis, Transaction Response Time Analysis, RFC queue monitoring, Expensive SQL statement tuning, Database Growth and Index Analysis, Infocube and Data Load Analysis and Design
• Created and maintained installation documents
• Provided 24 hour round the clock on call support

Environment: R/3 4.7 Ext. 2.00, SCM 4.0/7.0, SAP ECC 6.0, CRM 4.0/7.0, PI 7.0, EP 6.0 SR1 SPS 12/7.0, MDM 5.5/7.1, BW 3.0/3.5/7.0, Solution Manager 3.2/7.0 EhP 1, Windows 2008 Server, MSSQL Server 2003/2008

Confidential (Houston, TX)

SAP Basis Administrator

Responsibilities:

• Configured Solutions Manager 7.0 - Setting up of the SAP Early Watch Alert; setting up of Satellite Systems; setting up RFC connections; registering CCMS Agents in the Satellite Systems; configured SCON (SAP Connect) for sending emails on alerts; copying MTE's of the Satellite Systems in new monitor sets;
• Implemented Logon load balancing, configured operation modes & CCMS
• Performed Transports using STMS, tp & R3trans - releasing every day change requests to both QA and Production
• Applied SAP Hot/Support Packages and OSS Messages when available from SAP for relevant release and assisted implementation team with testing
• Monitoring System for Background job processing, Spool jobs, Spool and Queue administration in R/3 and CRM systems
• Performed local and remote client copies and exporting and importing clients for the development and testing systems. Performed system refreshes and client copies as per the requirements
• Involved in security activities such as maintaining roles, profiles, authorizations and troubleshooting and fixing issues

Environment: SAP BW 3.0/3.5, R/3 4.7 Ext.2.00, Oracle 9.2.0.6, SCM 4.0, Solutions Manager 3.2, EP6.0 SR1/Stack 12, AIX 5.1/6.1 (AS/400)

Confidential (Kalamazoo, MI)

Software Programmer

Responsibilities:

• Developed software to support multi-tier application using C, C++, Pro *C, C#, Web Services, Crystal Reports, JDBC, Java Script, HTML
• Wrote new, clean and documented code or review and modify existing code
• Provided technical and production support for .Net applications
• Developed, maintained, applied and promoted documented standards and procedures for database administration
• Communicated with the client during the application transition phase, which including debugging and troubleshooting

Environment: C, C++, Pro *C, C#, Java Swing, Java Applet, JDBC, Java Script, AJAX, XML, HTML, JSP, Servlets, PL/SQL, Oracle, WebServices, Microsoft .Net, Microsoft SQL Server 2000/2005, Crystal Reports, Windows 2000/XP